EE Outage Report in Torquay, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Torquay come from postal codes TQ2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent EE outage reports came from the following cities: Torquay, Newton Abbot and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Christine Candlish
(@chris_can67) reported
from
Strete, England
Come on @EE when are we likely to see mobile service reinstated in TQ6 postcode area. Now more than 24hrs without service. Original estimate to restore was 16hrs but that estimate now disappeared from your website! 😡
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Anne
(@Dancinannie68) reported
from
Exmouth, England
@EE help our landline died midday. Master socket is dead
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Maisy Ray
(@mun2010cr) reported
from
Borough of Torbay, England
@EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE
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KingKoopa
(@colincooper363) reported
from
Borough of Torbay, England
@quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue
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Artistic_bush_fire
(@Elyshia_Shisha) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Pinky
(@Namelessalt1) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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Sue Jamieson
(@SouthDevonSue) reported
from
Brixham, England
@EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.
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South Devon Players
(@sdevonplayers) reported
from
Borough of Torbay, England
@actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David 🏴🇬🇧
(@Darlo_Robbo) reported
@beatroute66 @EE Think they’ve had a few issues lately, apparently the mobile signal in darlo was poor the other week when I was away
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Dan O'Connell
(@dan_o_1989) reported
Pretty poor that @EE seem to be offering a more expensive plan for an objectively crapper phone on my partners upgrade compared to what @SkyUK seem to be willing at a glance to offer us, cheaper then we are paying for her current phone, for the brand new IPhone 14.
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Hannah
(@_hannahmayy) reported
@EE any idea when the issues in the CW6 area will be resolved?
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Benjamin Goodwin
(@benjustjammin) reported
@EE Hi sorry I thought I’d replied. I was able to get on in the end so it wasn’t an issue.
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beatroute66
(@beatroute66) reported
H'away @EE, my home broadband has gone down at least three times-a-day over the last week or so. I WFH three days a week and do voluntary work that requires me to be on the laptop over the weekend. My broadband price went up recently, so how are we squaring this?
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Agent 3-7™
(@c74nicky) reported
@EE I see the service is still appalling at customer svcs. Can't find any info on the app regarding my query. Been on hold now for God knows how long. Dreadful. App is also poor.
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JASON LANGLEY
(@LEICAPUP) reported
@EE It is OK, i just have an extra £10 credit on my phone that i did not want on it, it will be used next month for my top up. more letting you know in case there was a problem your end because i only topped up once and ended up with 2 lots of top ups and payments.
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Mark Toon
(@theayupduck) reported
I have to say, @ThreeUK is without a doubt the worst network I've ever used. Just spent three days in London and was unable to get a signal 90% of the time, ditto during the train journey home. My wife's @EE signal has been perfect all weekend. Absolute waste of time.
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David 🏴🇬🇧
(@Darlo_Robbo) reported
@beatroute66 @Moss1910 @EE It’s like any technology. Do we need it when it comes out and then how do we manage without it a few years down the line.
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zai0s
(@zai0s) reported
@EE I was told I’d hear something within 72 hours from your complaints department. I’ve been charged £118 needlessly if the phone isn’t going to arrive on time. I’d like that money back and some additional compensation. It’s always a struggle with EE sales/Customer service.