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EE Outage Report in Torquay, Borough of Torbay, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Torquay come from postal codes TQ2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Torquay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Torquay, England

The most recent EE outage reports came from the following cities: Newton Abbot, Torquay, Totnes, and Exmouth.

CityProblem TypeReport Time
Newton Abbot Phone 8 days ago
Torquay Total Blackout 12 days ago
Totnes Internet 13 days ago
Exmouth Internet 2 months ago
Torquay Phone 2 months ago
Newton Abbot Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • Dancinannie68
    Anne (@Dancinannie68) reported from Exmouth, England

    @EE help our landline died midday. Master socket is dead

  • Minkeys_
    Minkeys (@Minkeys_) reported from Exmouth, England

    update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

  • chris_can67
    Christine Candlish (@chris_can67) reported from Strete, England

    Come on @EE when are we likely to see mobile service reinstated in TQ6 postcode area. Now more than 24hrs without service. Original estimate to restore was 16hrs but that estimate now disappeared from your website! 😡

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported from Brixham, England

    @EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

  • sdevonplayers
    South Devon Players (@sdevonplayers) reported from Borough of Torbay, England

    @actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

  • colincooper363
    KingKoopa (@colincooper363) reported from Borough of Torbay, England

    @quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from Borough of Torbay, England

    @EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

  • Elyshia_Shisha
    Artistic_bush_fire (@Elyshia_Shisha) reported from Borough of Torbay, England

    Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

  • Namelessalt1
    Pinky (@Namelessalt1) reported from Borough of Torbay, England

    Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JackyRus43
    John Russell (@JackyRus43) reported

    @EE Sent a DM about my router, apparently open reach days this is the cause of my WiFi issues but no reply after several requests

  • howinator
    Colin (@howinator) reported

    @EE Morning, I've messaged in regards to poor signal issues but nobody seems to be getting back in touch

  • leilapooleMSc
    Leila Poole (@leilapooleMSc) reported

    I totally and utterly give up Brightstar are now claiming that the screen wasn’t crack or damaged (as previously stated) the LCD was damaged. This is also bull the phone was perfectly fine. The photo they sent shows damage to the screen. So now they have changed their sort @EE

  • KerryHaysom
    Kerry haysom (@KerryHaysom) reported

    @EE Thanks for the reply. But this does not work. I've tried it from two phones and two laptops. I can log in fine but the online shop does not work at all. If I cannot upgrade today who do I call to cancel my contract? Need a working phone asap!

  • bobblebardsley
    Bobble Bardsley (@bobblebardsley) reported

    @katiewaissel24 @EE Probably some ****** pulling down a 5G mast somewhere...

  • lamaiyaaaa
    lamaiya💗 (@lamaiyaaaa) reported

    @EE I am SICK and TIRED of your rubbish wifi!! 😡 your customer service is also diabolical. This needs rectifying ASAP. Horrible company

  • AntHam88
    Ant (@AntHam88) reported

    @EE Hi I need to track a broadband order, it’s been activated but I’ve not received my new router. Online help is no use and the phone keeps dropping out.

  • howinator
    Colin (@howinator) reported

    @EE Morning Chris. It's probably been happening from around xmas-new year time until today. I got a replacement handset around 4 weeks ago and thought it was maybe that but saw a tweet to EE from someone else in the same area as me having the same issues

  • almost_helping
    tm 💙 (@almost_helping) reported

    @EE I feel incredibly let down by your (lack of) service. You can’t even deal with my request to cancel my contract. Perhaps @VodafoneUK or @O2 would be better?

  • mrt4insulation
    M.R.T Insulations💙 (@mrt4insulation) reported

    Time for a moan @O2 . I know it won’t matter to you ,but we will not be renewing 5 contracts with you .We have been a customer of @o2 now for many many years ,unbeknownst to us ,we owe you £29 and without any notice we have a letter from a debt recovery company! @EE here we come.