EE Outage Report in Torquay, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Torquay come from postal codes TQ2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent EE outage reports came from the following cities: Exmouth, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Internet | |
| Torquay |
Phone | |
| Newton Abbot |
Phone | |
| Torquay |
Internet | |
| Exmouth |
Phone | |
| Newton Abbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left
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Sue Jamieson
(@SouthDevonSue) reported
from
Brixham, England
@EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Maisy Ray
(@mun2010cr) reported
from
Borough of Torbay, England
@EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE
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Christine Candlish
(@chris_can67) reported
from
Strete, England
Come on @EE when are we likely to see mobile service reinstated in TQ6 postcode area. Now more than 24hrs without service. Original estimate to restore was 16hrs but that estimate now disappeared from your website! 😡
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KingKoopa
(@colincooper363) reported
from
Borough of Torbay, England
@quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Pinky
(@Namelessalt1) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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South Devon Players
(@sdevonplayers) reported
from
Borough of Torbay, England
@actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Anne
(@Dancinannie68) reported
from
Exmouth, England
@EE help our landline died midday. Master socket is dead
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Artistic_bush_fire
(@Elyshia_Shisha) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Connock
(@AConnock) reported
@EE I hope you can help! All the apps on my phone (including Safari, Slack, Citymapper etc). Don’t seem to work with the 4G on my phone, but work perfectly with WiFi. Is this a problem with the 4G or with handset. It was a real struggle today.
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Will
(@WDsmethurst) reported
@EE your staff through the phones are a complete credit to the company. I've spent 45 minutes on the phone to Tracy, discussing an issue I've had recently. I was made to feel valued and I was listened to. Thank you for your genuine care for your customers!
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SHEELA⁷
(@_SquishySeok) reported
Morning @EE I am unable to login to the app or your website. Is there a problem? I know logins details have not changed.
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Ruth Hissett
(@ruth_hissett) reported
@EE We are having service issues in our village and have had no service for 5 days now. Can you advise when we will be able to receive and make calls again?
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Mark James
(@LordMarkJames) reported
@EE Oh, the service has been terrible! My mum has been charged for coming out of her contract when she was told on a recorded call that she wouldn’t be!! Then she gets letters from a debt recovery agency! Disgusting service!!
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wringthonk
(@BeavyBee) reported
@JoolzDenby @EE 3 Joolz. Moved to them years ago and never looked back.
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ManxMan
(@PeelManxMan) reported
@EE Standard response that doesn't answer the question! This mast has had a generator running on it for nearly 12 months! Not exactly environmental friendly is it? Just fix the power to the mast?
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Andy Henderson
(@ahendo82) reported
@EE Hi, I’ve recently changed from contract to pay as you go and I’m having trouble adding credit to my account (recharge app) I don’t seem to be able to add the credit? Recharge have said send a message to 150 to active it but as I’ve no credit I can’t??
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Jason Hargreaves 🏴☠️
(@JaseHargreaves) reported
@EE Still no internet and never got the phone call I was told I’d get after 3 hours
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The joys of TAWA!
(@Ayo_Sonoiki) reported
@EE site login screen is broken. enter your email address, click next and it redirects back to the email address. Same for browsers and app