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EE

EE Outage Report in Torquay, Borough of Torbay, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Torquay come from postal codes TQ2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Torquay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Torquay, England

The most recent EE outage reports came from the following cities: Newton Abbot, Torquay, Totnes, and Exmouth.

CityProblem TypeReport Time
Newton Abbot Phone 7 days ago
Torquay Total Blackout 11 days ago
Totnes Internet 12 days ago
Exmouth Internet 2 months ago
Torquay Phone 2 months ago
Newton Abbot Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • colincooper363
    KingKoopa (@colincooper363) reported from Borough of Torbay, England

    @quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue

  • Elyshia_Shisha
    Artistic_bush_fire (@Elyshia_Shisha) reported from Borough of Torbay, England

    Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

  • mun2010cr
    Maisy Ray (@mun2010cr) reported from Borough of Torbay, England

    @EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE

  • Dancinannie68
    Anne (@Dancinannie68) reported from Exmouth, England

    @EE help our landline died midday. Master socket is dead

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

  • sdevonplayers
    South Devon Players (@sdevonplayers) reported from Borough of Torbay, England

    @actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.

  • Namelessalt1
    Pinky (@Namelessalt1) reported from Borough of Torbay, England

    Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported from Brixham, England

    @EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.

  • Minkeys_
    Minkeys (@Minkeys_) reported from Exmouth, England

    update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

  • chris_can67
    Christine Candlish (@chris_can67) reported from Strete, England

    Come on @EE when are we likely to see mobile service reinstated in TQ6 postcode area. Now more than 24hrs without service. Original estimate to restore was 16hrs but that estimate now disappeared from your website! 😡

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _lvryn
    LE (@_lvryn) reported

    @EE is such a bag of shite, why can i get FULL service at the top of bloody mount snowdon but can barely maintain a full bar of service at home at any time😒 paying £40 a month for **** all

  • JackWil94210502
    Jack Wilson (@JackWil94210502) reported

    @EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15

  • gbkarthikeyan
    Giri Karthikeyan (@gbkarthikeyan) reported

    @EE Hi, I need help sorting out my plan. I’m unable to do this in the app, and I can’t call customer service because I’m abroad and can’t turn on roaming. Please help. Thanks!

  • cantgetinvolved
    Nicky 💙 (@cantgetinvolved) reported

    @EE when your WiFi is so bad you switch your phone to 4G as soon as you get home. @WeAreOpenreach @OpenreachHelp when can we have fibre? 😩

  • MusicbyScott
    Scott Spalding 🎶 (@MusicbyScott) reported

    @EE As a customer of 15+ years who is now eligible for an upgrade, I have decided to unfortunately go elsewhere. The mobile deal I was offered, new customers can get cheaper, so after buying a new phone & looking at sim only, I can get much cheaper elsewhere. 'Valued' customer 🤔

  • Connor92762873
    Connor (@Connor92762873) reported

    @EE can you help me regarding a order please

  • tangowata
    W A (@tangowata) reported

    @EE Chatting bubbles seems to be the only thing this EE account is good at, EE needs to pay attention to the people who run this account. They never there to answer questions.

  • auldyth
    Shari #FairPayforNursing (@auldyth) reported

    Is there a problem @ThreeUKSupport? - have tried several times since 0810 to send a text message to my work phone (which is @EE) and failed to send. Does not show as connected to 3. Signal looks okay. LL55 area.

  • awhiteman5
    Alex Whiteman (@awhiteman5) reported

    @EE why can no one on my road get any coverage and why has coverage been awful since start of week?

  • sarahforty
    Sarah Fortescue (@sarahforty) reported

    @EE Hello! I haven't had any network since early afternoon, are you able to help? It's causing real issues.