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Freeview

Freeview Outage Report in Shepperton, Surrey, England

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Shepperton, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Wandsworth, Dorking, Redhill, Hounslow, Woking, Wembley, Harlesden, Hanwell, Ealing, Slough, Leatherhead, Lightwater, Maidenhead, and Ascot.

CityProblem TypeReport Time
Hammersmith TV 2 days ago
Wandsworth TV 3 days ago
Dorking TV 9 days ago
Redhill TV 11 days ago
Hounslow TV 13 days ago
Woking TV 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • Marmalord
    Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • M0YMJ
    Paul Coppin (@M0YMJ) reported from Worcester Park, England

    Freeview in Kent down at present. Anyone else have the same problem

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • crazycol
    Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • Beige29
    Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • UB5simon
    Simon Bye 🐟🔶 (@UB5simon) reported from Southall, England

    All those **** channels on Freeview and it's BBC News HD that gets the chop 🤔

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • Agile_Sean
    Seán Massey (@Agile_Sean) reported

    How can @BBCNews HD be taken off of Freeview? What a terrible retrograde step

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Longford, England

    Anyone here who lives in London, who watches, or at least, can watch Freeview TV (terrestrial, rather than satellite/streamed TV), can you check whether it's working? I'm not home, so can't check. Wondering if there is a Crystal Palace transmitter problem. Thanks

  • wrobexee1
    Mike Weir (@wrobexee1) reported

    @Stuart_NashMP Speaking to an installer, he can confirm multiple people with the issue, some have spent good money themselves trying to fix. but its from the transmitter not their TVs. Freeview refuse to answer email enquiries. I ahve sent 3 requests with no response over a period of a week.

  • manLawrance
    Freightliner (@manLawrance) reported

    @frankyjazzie Why do you want us to sign that I have just lost my Freeview signal on my TVfor 5G so if it’s good enough for TV it’s good enough for my mobile phone without any ill effects !!!

  • littlemore20
    Tessa Bennett remembering Toddy and Kevin (@littlemore20) reported

    Does anybody know why CBS Justice (Freeview channel 69) says "Service Closed"? Is it permanent?

  • haylsbb
    Hayley (@haylsbb) reported

    can’t believe the state of morning tv at the moment. staying at my dads so we only have freeview channels, we ended up watching something called “dress to impress” which is a dating show where you have to decide who to date based on outfits they chose for you. ******** is this?!

  • merseytart
    Scott (@merseytart) reported

    @SkillageSteve One of my terrible habits is updating the Freeview on hotel tellies. I can’t stop myself.

  • SteveinGX
    Steve (@SteveinGX) reported

    Really sad that Forces TV is no longer on Freesat or Freeview. Only available to service personnel now. Makes you wonder what's about to kick off in Eastern Europe and Scandinavia that the general public won't be able to watch

  • RohanRam_MCFC
    Rohan Ramasamy (@RohanRam_MCFC) reported

    @RobWrig26119201 @4Music Only sucks that it’s not on freeview

  • steve_hmld
    steve_hmld (@steve_hmld) reported

    @TogetherukTV And I've tried using other data service based freeview channels eg Yass