Freeview

Freeview Outage Report in Shepperton, Surrey, England

Problems detected

Users are reporting problems related to: tv and total blackout.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in Shepperton, Surrey, England 02/25/2026 15:25

February 25: Problems at Freeview

Freeview is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (91%)

    TV (91%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Internet (2%)

    Internet (2%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Shepperton, Surrey, England

The most recent Freeview outage reports came from the following cities: London, Lightwater, Maidenhead, Hammersmith, Ascot, Wandsworth, Ashford, Sudbury, Guildford, Fulham, Woking, Leatherhead, Staines, Northolt and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon TV
United KingdomLightwater TV
United KingdomLondon TV
United KingdomMaidenhead TV
United KingdomHammersmith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • niklasRen Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • coulson3000 Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • crazycol Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • JensFallesen Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • Marmalord Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • JEFFREY03296741 JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • Beige29 Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • vjlorenzato Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • Beige29 Dark_Beige (@Beige29) reported from Merton, England

    @Disco_Squirrel I’ve got the shitty EE freeview box and it’s one of the apps on there, but never used

  • nessymon Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • fishinthedark1 fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • omotforest david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • themib Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • RegenerateAndy Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • Tommy_M_E_J Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • spiritodelarue Serpicoserpico (@spiritodelarue) reported

    @nickmorristt @GBNEWS There problem with sonic when attempted to watch on freeview

  • liberaliskubrix S.D. Wickett (@liberaliskubrix) reported

    It's so bland and sanitised too. If you want to see 'Rightist extremism', you sure as **** won't get it on freeview television..

  • IanJ21289455 Ian J (@IanJ21289455) reported

    @GBNEWS 236 Freeview has Al Jazzera on my TV. Help.

  • mayunion8 May Scottish/British (@mayunion8) reported

    @1AndyPurchase @GBNewsXtra @GBNEWS Great point. I watch on Freeview and was not sure if it was just an issue with my TV. Subtitles so important to many of us

  • ChrisDFirth Chris Firth (@ChrisDFirth) reported

    @GBNEWS Unfortunately sound quality has been poor throughout. I am watching on Freesat and Freeview. The first night Andrew Neil's voice was not in sync with the pictures. Sound levels vary when changing to different locations. And yes black suits with a black background doesn't work.

  • YoungOneUK AndyYoung (@YoungOneUK) reported

    @Carti_Mandua @GBNEWS It's crystal clear on Virgin TV. Really bad quality on freeview HD TV. It's down to the provider sending the signal.

  • GaryNunn1955 Gary Nunn (@GaryNunn1955) reported

    @GBNEWS Why is you studio picture so poor on Freeview. I know its not HD, but neither is BBC News channel on Freeview and their picture is fine. Really looking forward to watching you, but not with such poor video. Its not my reception as video from your roving reporters is fine.

  • den_jw Den Of Scholes 💜🤍💚 (@den_jw) reported

    @eddie19666 McCoy asking people to grow up and stop sending in rude names is going to be the highlight of the channel when it inevitably goes off Freeview and becomes PPV on YouTube

  • sean_antrim Sean Antrim (@sean_antrim) reported

    Has anyone noticed that half the channels on #Freeview are garbage?

  • KeithParrycdf Keith Parry (@KeithParrycdf) reported

    GB News. A tv station to promote unionism, not my cup of tea. Seen it on Freeview, production quality is crap. Sound not syncrynised with pictures. Sound levels of interviewees all over the place. Sound generally much lower level than BBC1 etc.