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Freeview

Freeview Outage Report in Shepperton, Surrey, England

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Shepperton, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Wandsworth, Dorking, Redhill, Hounslow, Woking, Wembley, Harlesden, Hanwell, Ealing, Slough, Leatherhead, Lightwater, Maidenhead, and Ascot.

CityProblem TypeReport Time
Hammersmith TV 2 days ago
Wandsworth TV 3 days ago
Dorking TV 8 days ago
Redhill TV 11 days ago
Hounslow TV 13 days ago
Woking TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • Marmalord
    Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • Beige29
    Dark_Beige (@Beige29) reported from Merton, England

    @Disco_Squirrel I’ve got the shitty EE freeview box and it’s one of the apps on there, but never used

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Beige29
    Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • Putneyman
    Dave M (@Putneyman) reported from Wandsworth, England

    @LushJEL I'm not much of a TV person as I don't really like it, but I found channel 83 on Freeview TV which is NOW The 80s, so some nights I just have it on in the background, lots of crap but also some good old ones 👍

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • crazycol
    Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_charles007
    Ian Charles (@ian_charles007) reported

    @miffythegamer Don't have Freeview? Amazon box? Sky? WTF? Has their telly still got a box on the back? Buy a new TV and **** off!

  • ShutMinds
    Chris Cross (@ShutMinds) reported

    @GBNEWS @afneil 24 hours is enough to get some of the tech issues fixed. Sound is still around 10dB lower than all other channels on Freeview. Why are people repeatedly not miked up properly? It isn't amateur hour - many are wishing you well but their patience is being tested.

  • mayunion8
    May Scottish/British (@mayunion8) reported

    @1AndyPurchase @GBNewsXtra @GBNEWS Great point. I watch on Freeview and was not sure if it was just an issue with my TV. Subtitles so important to many of us

  • Ne3Steve
    SteveNE3 (@Ne3Steve) reported

    @Carti_Mandua @GBNEWS The picture is really clear on Sky but crap on Freeview

  • he1entweets
    Helen M (@he1entweets) reported

    @emilyhewertson Sad really because no sane person could tune in for longer than 10minutes on freeview the sound is so bad and not getting any better.

  • respeak_uk
    Politically Homeless #ShockDoctrine #NHSPay15 (@respeak_uk) reported

    Twitter playing right into GB N*ws hands No publicity is bad publicity and the BBC is finishing off their reporting of the ads being pulled like this: "GB News is available on Freeview channel 236 as well as other platforms including Sky, Virgin Media and Freesat." #Ikea

  • rebekkarnold
    Rebekka 🦋 (@rebekkarnold) reported

    Can somebody please tell me the best USB thing that I can get that will play freeview tv like ITV/BBC to plug into my tv, because ITV hub is ****.

  • DJMidarezaki
    DJ Midarezaki, Esq. 🇬🇧🇭🇰➡️ #LivesMatter (@DJMidarezaki) reported

    @TheWeeder001 @LeslieH24367191 @GBNEWS The sound seems slightly better from the web feed. Glad to hear the sync issue that was evident on the Freeview feed on launch night is fixed.

  • FatherJones1
    FatherJones (@FatherJones1) reported

    @DerekWatson @Baronbigbucks @GBNEWS The sound quality generally is poor for this station on Freeview, and the picture quality and sync isn't all that, either. I get Freeview via the Larkstoke relay transmitter, which is a bit duff for all stations, but it's what we're stuck with where I live.

  • miffythegamer
    Miffy🏳️‍🌈 (@miffythegamer) reported

    Some of my gammon acquaintances have asked me how they can access GBeebies if they don’t have FreeView. Because I’m a helpful sort of person, I’ve told them that they can achieve exactly the same effect by sitting down and watching a fish tank filled to the top with dog ****.