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Freeview

Freeview Outage Report in Ashford, Surrey, England

Why is my Freeview service not working?

Problems detected

Users are reporting problems related to: tv and total blackout.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Freeview

Freeview is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Ashford, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Wandsworth, Hounslow, Woking, Wembley, Harlesden, Hanwell, Ealing, Slough, Leatherhead, Lightwater, Maidenhead, Ascot, Ashford, and Sudbury.

CityProblem TypeReport Time
Hammersmith TV 4 hours ago
Wandsworth TV 23 hours ago
Hounslow TV 11 days ago
Woking TV 14 days ago
Wandsworth TV 14 days ago
Hammersmith TV 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • Beige29
    Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • Beige29
    Dark_Beige (@Beige29) reported from Merton, England

    @Disco_Squirrel I’ve got the shitty EE freeview box and it’s one of the apps on there, but never used

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • Marmalord
    Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • crazycol
    Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • UB5simon
    Simon Bye 🐟🔶 (@UB5simon) reported from Southall, England

    All those **** channels on Freeview and it's BBC News HD that gets the chop 🤔

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlosW
    Karl Wardlaw (@KarlosW) reported

    @bt_uk Hi on some channels which should be freeview we're getting v poor signal. Have restarted box,retuned channels and checked aerial connection properly all to no avail

  • LockpickMind
    LockpickMind 🆓 (@LockpickMind) reported

    @Raymond82310289 Time to send that **** back, people... use freeview and online streaming services that you can stomach using.

  • HobbitsWife
    Hobbits Wife 💙 (hobbitswife@fosstodon.org) (@HobbitsWife) reported

    Oh good so no @ITVX on @FreeviewTV then? #ItvHin refuses to load. Seems an odd decision not to support freeview!

  • UKTVPlayHelp
    UKTV Play Help (@UKTVPlayHelp) reported

    @TonyB2929 Hello Tony, Do you have a screenshot of the issue (or a video) so we can better understand what's going on? What model is your Samsung TV? Are you using Freeview or any other service to watch our content? Thanks!

  • SanGrownUn1
    Stephen Houghton (@SanGrownUn1) reported

    @witherjay1 @BeaumontDMD Following My reference to '62/'63 was worst & longest winter I experienced, there is currently a Totally relevant Docu on BBC_FOUR, Freeview Ch.9 & repeated again @ 02:55 tomorrow [later tonight]

  • lordcapel
    Huw Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordcapel) reported

    @pearcy29_ If you have Freeview go to channel 601 and Radio 5 live is the commentary, no stupid Jenas to ruin the match.

  • judge_sweeny
    JudgeSweeny (@judge_sweeny) reported

    @BBCSport Another unwatchable world cup match due to your AWFUL grasp of surround sound. Commentators volume so low in the Freeview 5.1 mix it makes watching it unbearable.100 years of the BBC and this is how far you've come eh? I'd watch it in 4k if the sound wasn't worse there!

  • BurnipG
    Geoff Burnip (@BurnipG) reported

    @itvhubhelp ITV hub will not load on Freeview Play on my Panasonic tv or Humax pvr, is this just double bad luck? Not a smart move from itv as there must be many viewers like me. Will a different pvr play through my tv, if so which one.

  • 10agapanthus
    Pamela Murray (@10agapanthus) reported

    @florestaqueen @RoundLike @danwootton Where was she well-known? Not in the UK, some may have heard of her, but she wasn't 'well-known'. I remember vaguely seeing that a series called 'Suits' was being shown on Freeview, but I never watched it, no-one ever recommended watching it.

  • manps_singh
    Manpreet Singh (@manps_singh) reported

    Chisora Fury robbed the public, that should have been freeview. Who would pay PPV for this terrible fight