Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 11/22/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • meoww7869 meoww 🇪🇸 CODE MEOWW-. #AD (@meoww7869) reported

    @Kev1nFX @giffgaff i went from 0 ping to 1000 ping like wtf is happening my internet is having diahhorea or something

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CynieLaGazelle Hello there, We're sorry to hear that you're having issues when trying to purchase a phone. Please try clearing your browser cache and Internet history and use another browser agent e.g Google Chrome, Mozilla Firefox and then try again. - giffgaff Ann

  • ThatEnglishGent ThatEnglishGent (@ThatEnglishGent) reported

    @GavinMcKeeman If you're just after a new phone service, go with @giffgaff. I've never looked back since switching.

  • Jon__crawford Jon Crawford (@Jon__crawford) reported

    @giffgaff Ok, got an active Golden Goodybag. Got an area with a 5G signal. Not got a 5G signal. Got a OnePlus 8 Pro running Android 11. Is there an issue with that phone & O2 / giffgaff 5G?

  • ChrisAvern Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff I know some areas can have what I call dead spots. Had issues with a surburban area yrs ago where there was no signal etc not sure if there can be blind spots between masts. It could also be something in the construction/materials of you're home. Sounds crazy I know but possible

  • osd_ball 🏄🏾‍♂️ way (@osd_ball) reported

    @giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to pass the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kirstmichelle95 Please try using a different browser or device and log in with your mobile number instead Kirsty. If this doesn't work, get in touch through DM and we'll assist you further. - giffgaff Jeanette

  • kirstmichelle95 Kirsty 🦄 (@kirstmichelle95) reported

    @giffgaff I have reset my password and still can’t access my account 😩 help a sister out pls

  • ChrisAvern Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff Of you step outside does it change at all? Sadly all networks can have this problem. Not sure if newer phones may work better or the incoming 5g signal. Difficult to suggest a solution, sorry for that but I hope something can be done to help you.

  • Spear_UK Spear_UK (@Spear_UK) reported

    @ZenInternetHelp your mobile bundle it states "mobile bundles include calls to EE, Three, Vodafone, 02, T-Mobile and Orange. Calls to other mobile service providers are not included." How does this effect providers like giffgaff/id that run on the above networks?