Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/01/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • VerbingNouns Lauren ''No Chill'' Ackerman (@VerbingNouns) reported

    @giffgaff it's not an issue in the area. i've been messaging an agent already.

  • ClaydonNai Nai Claydon (@ClaydonNai) reported

    @giffgaff Anyone else having horrendous issues with top up / credit and applying goody bags?

  • simbalion101 Simbalion101 (@simbalion101) reported

    @bgrey62253 what mobile network are you on I am fed up with Vodafone because I only get a 1GB of data and I will look at going with O2 or giffgaff because I on sim only dm if you want to?

  • Kenji47611107 Kenji supporting #SchnauzerFest (@Kenji47611107) reported

    @giffgaff I have no service at the moment Is there a problem?

  • bullishbear19 bullishbear (@bullishbear19) reported

    @giffgaff I am in no way affiliated with #giffgaff & have been purchasing their goodiebags for a decade now. I recently has an issue through no fault of giffgaff but they went above and beyond to help me resolve it. I Just thought I would say the assistance is much appreciated. #goodybag

  • claytonblue1970 Peter Ward (@claytonblue1970) reported

    And @Giffgaff - don't send my number out here, there and everywhere. There's been QUITE ENOUGH of that **** going on already (for which Britain is definitely going to pay, of course).

  • MartinMilcev Martin Milcev (@MartinMilcev) reported

    @O2 Been an o2 payg customer but switched over to giffgaff for some time now. Now I want to get contract on o2 but can't as I can't change my old billing address on my existing o2 account as I don't have any services on it. Can you help? Thanks.

  • LindseyNaegle Lindsey Naegle (@LindseyNaegle) reported

    “I can’t do a smear test down the phone...” - you’re probably on GiffGaff! #ThisMorning

  • ClaydonNai Nai Claydon (@ClaydonNai) reported

    @giffgaff Unable to use my phone due to errors with top up and credit. Can someone from giffgaff help ASAP?? thanks. 24rs wait for help apparently?! Useless.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Ghost_A316 Hi there. We do not support eSIMs - giffgaff Jade