Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/20/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicholasshaunp Nicholas Phillips (@Nicholasshaunp) reported

    @giffgaff @giffgaff your recently announced changes to free EU roaming, from 20G down to 5G, is not in line with your brand image. As a remote worker this was a key factor in my choice to use you. I'm going to look elsewhere. I can't be the only one. Spank those responsible for this.

  • KieranCairns Kieran Cairns (@KieranCairns) reported

    @dovdacosta @giffgaff Just £2.67/GB ain’t bad.

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @Inthedin1 @Yorksims @giffgaff Even if giffgaff had WiFi calling when they first stated, they definitely didn’t support it a year ago. Is it possible that you were using an app such as iMessage/FaceTime/WhatsApp of similar rather that actual Wifi calling/Volte?

  • granth1974 Neil G (@granth1974) reported

    @KieranCairns @giffgaff Which is why my very first question was whether I moan to O2 and giffgaff. Tbh it's irrelevant who they use. I purchase airtime from giffgaff. It's giffgaff responsibility to me as a customer to tell me what is going on. If they can't do that they should escalate to o2

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @vanessa76240084 @giffgaff What is the exact issue with the SIM?

  • cra1gbluenose Craig (@cra1gbluenose) reported

    @Mykiel_B @giffgaff I am receiving calls no problem , I have the apn setting when I reset going back to vodafone when I change it to the giffgaff one I don’t even get a signal

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @granth1974 With any network, the network itself is not guaranteed to be fault free, and sometimes issues occur, or upgrading work needs to be completed, which can cause the service not to work as it should be. We do appreciate that it's inconvenient for you at present. - giffgaff Jeanette

  • HelderFLG7 Hélder Gonçalves (@HelderFLG7) reported

    @giffgaff 15GB downgrade on EU roaming?? By giffgaff, thanks for everything, but I'm not going down with you.

  • O2 O2 (@O2) reported

    @granth1974 Hi Neil 👋 If you're a giffgaff customer you'll need to speak to them.

  • PaJaBuzz Buzzzzzzzzzzzzzzzzz (@PaJaBuzz) reported

    @ottocrat @giffgaff @ThreeUK If we all cancel our goody bags today, perhaps they will roll back. I have no allegiance to giffgaff at all.