Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/22/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DuskyTheWusky We can understand how frustrating this is for you. As there is a mast issue where you are, this will affect all your services, including your data connection and speed. We wish there was more we could advise at present. - giffgaff Jeanette

  • oftenmiserable Christopher Slater-Walker🇬🇧 🇧🇬🇪🇺#FBPE (@oftenmiserable) reported

    @VodafoneUK I'm an existing customer. I looked @ your additional sim-only plans. At those prices I think I'll be going to @giffgaff!

  • BSLLondon Learn Lipreading Online (@BSLLondon) reported

    @AlexTechRich @giffgaff Back on the network yet? Not getting an answer to texts.

  • loopyfilms Nigel Smith (@loopyfilms) reported

    @giffgaff @staffupdates Multiple users reporting weak or no signal on 02 today, causing problems for 2 step verification. Is mast on Lockwood building functioning properly?

  • obsession_diva OnlyFansly_obsession🦋 (@obsession_diva) reported

    @Jonezy07 @O2 Yup and they start to up it after a few months, I’m with giffgaff now, had no problem £20 a month for unlimited everything including data

  • Ahv415 Ahvais (@Ahv415) reported

    @giffgaff The fact that I've had no service since 27th August and it still hasn't been fixed says alot. No point asking to dm because I've heard everything through the gg agents and it's basically a waiting game. Genuinely disappointed

  • KayBuzz_ Kay  (@KayBuzz_) reported

    @RobertHol6 @giffgaff Same problem right here ***************

  • morsla 🏴 Ben Leong, PhD (@morsla) reported

    Lots of heavy lifting was done by giffgaff's customer community: 80% of customer support, 40% of acquisition, 50% reduction in operating costs. I like the broad focus on supporting different areas, instead of getting locked into a single one. #swarmconf

  • AlexTechRich Daryl (@AlexTechRich) reported

    @BSLLondon @giffgaff Issue now resolved. Thanks.

  • AlexTechRich Daryl (@AlexTechRich) reported

    @BSLLondon @giffgaff Nope. Nothing yet. TEN days without service, THREE days since activating SIM card (exactly as instructed). It's a real problem. When (if) it comes back, will text you. #GiffGaff #customerservice @Ofcom