Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/07/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (47%)

    Wi-fi (47%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • nerysforester nerys forester (@nerysforester) reported

    @doctorhammond @O2 @giffgaff I got charged £100 as soon as we touched down in Doha airport last month, despite using no data at all with O2

  • tambourine charlotte geater (@tambourine) reported

    @giffgaff Hi we know it’s not an issue with our location because I’m on o2 and it works fine. Also we travelled to somewhere else yesterday and had the same issue.

  • NemesisRides Janus🇺🇦🕊 (@NemesisRides) reported

    Why do you not cover Guernsey in you data package #giffgaff? My husband is with you but now can't use his phone as you don't count it to be in either Europe or the UK which it's a part of. My O2 account covered it no problem so why don't you?

  • AJPendleton Andrew Pendleton (@AJPendleton) reported

    Of course this is a minor problem and I’m lucky to be on hols, but lots of @giffgaff users will be relying on data when in EU and families holidaying using streaming services for kids entertainment or for directions. And it’s wrong of @giffgaff to say ‘just like at home.’

  • erdiliel83 Erdiliel (@erdiliel83) reported

    @giffgaff was trying to activate my SIM, but after I selected my recurring goodybag the payment screen just kept spinning. Goodybag shows as pending now, and I can’t progress with activating SIM, as it asks me to add another goodybag! Please help!

  • Stevie11White Stevie White (@Stevie11White) reported

    @RobbieKnox @giffgaff I’ve always been with Vodafone. Never had any problems and I can use calls and texts as normal plus 25GB most places abroad.

  • eigh3bf Potatoeman506 (@eigh3bf) reported

    @giffgaff im having a issue where my 4G isnt working on anything internet wise for the past few days and I've done everything the website says to try

  • stewpid2 Stewart Cook (@stewpid2) reported

    Disappointed that after 10 years with @giffgaff you wait till my penultimate day to let me down.

  • brookexneilson « brooke - stream feel the floor » (@brookexneilson) reported

    @RobbieKnox @giffgaff been with EE for nearly 10 years, never had any issues

  • cl0oudcity Jack Bonner (Mammatus) (@cl0oudcity) reported

    @RobbieKnox @giffgaff Judging by the way each network dealt with me being scammed into taking out multiple contracts by an old school 'friend', I'd say o2. They sorted it virtually straight away. But as for sim only deals it's hard to say as I've always just upgraded. Sorry I couldn't be of more help.