Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/31/2025 22:00

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AtomOfTheSun Hi, The order shown on your screenshot is linked to an iPhone 11, this can't be changed through a phone update. This would suggest an iPhone 11 was purchased, and would be why your phone shows an iPhone 11. I you drop us a DM we can try to help further with this. giffgaff Natalie

  • PaddyWV Paddy 🇪🇺 (@PaddyWV) reported

    @Outside_Margina I have been with Giffgaff for over ten years. So long as you buy a "Goodybag bundle" each month, the majority of your calls won't cost. Though if you are on Three at the moment, have a look at "Smarty", which uses the Three Network. I'm trying them out now.

  • purple_dragon25 kelly (@purple_dragon25) reported

    @giffgaff I never bother setting any because they never stick so whats the point? Besides, every day starts a new year if you think about it.

  • vetarniec Arnie Campbell (@vetarniec) reported

    @giffgaff thee most useless inaffective website and help ever! I am in Afghanistan trying to top up my daughters account...horrible website and guidance...

  • rosiebrooks64 Alison Hale 💙 (@rosiebrooks64) reported from Devizes, England

    @VodafoneUK I was told my number porting from giffgaff was complete. It seemed to work then has reverted to the old number. Please help

  • _SimonRice Simon Rice (@_SimonRice) reported

    @samuelaled @ThreeUK If I’m not mistaken, only EE & O2 support it - & this excludes MVNOs on their networks like Giffgaff too

  • RichardFunnell Richard Funnell (@RichardFunnell) reported

    @giffgaff Hello GiffGaff. Need to reject 2 offers for used handset trade-ins. No phone number to call. Very frustrating. Please help!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jamesmitchell09 Hi James. We were aware of an issue with logging in, however this has now been resolved, so would you be able to try logging in again please? - giffgaff Emer.

  • DominicaHurlock dom (@DominicaHurlock) reported

    @giffgaff im gonna need some help my dudes

  • athlynck Athlyn Cathcart-Keays (@athlynck) reported

    @giffgaff I just received a refurbished iPhone 7 from you in the post this morning, and the battery is a disaster. It has gone from 100% to 50% in less than 30 minutes, and I can see the percentage ticking down. It is also extremely hot to touch while charging. Please resolve