Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/19/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • irene40k IRENE KNIGHT (@irene40k) reported

    @giffgaff l have just lost my number and the Pac code you gave me didn't work to allow me to connect to a new provider. This is my business phone number, please help lam desperate.

  • wavyals Liyah (@wavyals) reported

    @giffgaff why do I have no service since yesterday evening even though my goody bag renewed on Monday???

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff @iSmashUK But you won’t repair phones that have existing issues when you send them out “like new”

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @nathanbinding That's odd. Are you able to DM us with your full postcode and we'll see if it's a network issue where you are causing both SIMs to show no service? - giffgaff Jeanette

  • matthewjl79 Matthew (@matthewjl79) reported

    @giffgaff @capeverdeanvibe My mum is also having issues around Uxbridge today. No data.

  • Jimb0b007007 JimBob (@Jimb0b007007) reported

    Well @giffgaff @O2, having evaluated your service all over the country for use as a backup to my main @EE sim on my dual sim phone. I find your service absolutely abysmal and not even suitable as a backup. Therefore I must dispense with your shocking network.

  • aye_alison Alison Aye (@aye_alison) reported

    @HollySearle1 Yes, I’m with giffgaff too. It’s not just phones, I’d struggle to replace anything that was broken/repairable

  • AndyDoggerBank Andy Emery (@AndyDoggerBank) reported

    Does anyone have an aftermarket 4G Wifi router such as the TP-LINK AC1200? Do they pick up 4G signal better than the wee white box Huawei R219 thing? Despite living in the middle of the city my Vodafone 4G signal is very slow, approximately 10x slower than my giffgaff/O2 signal!

  • AdamGol37766012 Adam Goldberg (@AdamGol37766012) reported

    @giffgaff Can you help me with an issue with a refurbished phone that arrived damaged?

  • aleenakhan1 Aleena Khan 🦚 (@aleenakhan1) reported

    @giffgaff Hi, I am trying to log-in to top up, but I keep getting this error message: Oops. Sorry, something went wrong on our side. Try again in a few minutes #help