Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 11/18/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (68%)

    Wi-fi (68%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (10%)

    Internet (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @manansaddique It sounds like the phone itself is locked to a certain network, Mannan. We would recommend contacting the retailer directly, to query this further - giffgaff Jade

  • DelphineMusic ☕ LeliBug ☕ (@DelphineMusic) reported

    @giffgaff I was hoping for a knowledgeable answer about why the fact I then had a full 4G signal showing (via some old login creds found by accident) but it STILL said No Network. They said maybe tower was busy, but my household has 6 giffgaff-using devices & 5 have NO Problem. Just iPad.

  • berniemc0161 Simon (@berniemc0161) reported

    @giffgaff is the top up service faulty topped up account twice in two days and shows no credit. But, the history shows the two credits have been made to the account. Any ideas?

  • loadingadventur L O A D I NG A D V E N T U R E S (@loadingadventur) reported from Basingstoke, England

    @giffgaff i cant get a goodybag! Please help

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JayPalmer17 Hi Jay. As the giffgaff SIM is working in another phone it seems that the issue is not with the SIM itself. We would recommend getting in touch with the manufacturer of the phone so that they can look into this for you - giffgaff Hannah

  • miniblob_dnr miniblob (@miniblob_dnr) reported

    @thealso @lankylegohead @ThreeUK Giffgaff, Sky & Tesco, are all on the O2 network! Roaming data capped at 25gb I think though!

  • DelphineMusic ☕ LeliBug ☕ (@DelphineMusic) reported

    @giffgaff Confused how iPads work with your SIM Cards. NO APNs work & Officially you have NO iPadOS APNs that I can find The Official APN you have is for ANDROID. The others were “unofficial” & on forums. Your Customer Services were no help at all. Bought £10 bag & not working!

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @DelphineMusic @giffgaff I use my iPad Air with a giffgaff sim and it works great. Mine actually installed the carrier profile automatically. Do you have the latest iOS first and foremost? If not update that first. Then go to Settings~General~Reset~Reset network settings then pressing See if that works.

  • m_sinclan Maria S-Inclan (@m_sinclan) reported

    @giffgaff been trying to talk to someone but haven’t been able to solve my issue. Could anyone help? :)

  • frapelicious Frapelicious (@frapelicious) reported

    @MrPJFleming @O2 I've moved to sim only from GiffGaff. Uses O2 network but you always know what you're getting.