Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/06/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonPtrDavies Jason Davies (@JasonPtrDavies) reported

    @MarahJaraisy @coldtusker Those are bad deals! (Giffgaff would do the trick but you get those by post…I suspect another infinite loop could be involved)

  • aj_stevens Andrew Stevens (@aj_stevens) reported

    Is there a problem with @giffgaff logins on the app and website at the moment?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CoastalCanary If you use up your data allowance, you should still be able to make calls and send texts as normal as long as you have an active goodybag. If that's not working, please send us a DM with your full postcode, and we can look into that for you. - giffgaff Emer.

  • misterjoemiles joe miles (@misterjoemiles) reported

    Useless customer service from @giffgaff Wish I could actually talk to someone rather than having to write a question in the chat and wait a day for someone to respond incorrectly. And repeat endlessly. #unmerryChristmas #customerexperience?

  • sazzygeek Sazzygeek (@sazzygeek) reported

    So @giffgaff received my returned handset but unlike in the past where the return is handled within 24hours 48 at the very latest it seems their track info on returns page isn't even acknowledging a return. So annoying and you can't talk to anyone as zero phone support.

  • CoastalCanary DottyDewdrop 🇬🇧🐠🐟🐬🐳🦀🦈🎵🇬🇧 (@CoastalCanary) reported

    @giffgaff It's ok, it's my problem and I don't know how to sort it, I've been cut off, quite rightly, for exceeding my data allowance but to leave me without a phone is a bit despicable isn't it? I'm in my 8th decade.

  • cruciomysoul Paige (@cruciomysoul) reported

    Anyone else experiencing no available network work @giffgaff and Google #Pixel6? Worked fine for the last couple weeks up until yesterday...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Edyir_ Yes that was for NE17PF, the data appears to be slow in NE289HQ. You could try switching the mobile data connection from 4G to 3G in the meantime to see if that helps your connection, 1/2 - giffgaff Nicole

  • swalki Sarah Walker-Thomas. (@swalki) reported

    Is @giffgaff down? I can’t send any messages etc

  • stasbutler Staś Butler | 貝德旭 (@stasbutler) reported

    @papagaeio @alicetams To be fair to poor Carl he says he's very happy to give it up, but Giffgaff says there's no way of getting it back once it's gone, for reasons unknown