Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/27/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • farahpopxo Farah Pop 💫 (@farahpopxo) reported

    ...just set up a @giffgaff sim in my other phone - worst network ever 😑 the Internet doesn't even work WTF

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Rania06396702 Hi Rania. We're so sorry to see this. Please try clearing the cache and cookies on your browser, and then try to log into your account again. If you have the same problems, please try accessing your account using another internet browser or device. - giffgaff Emer.

  • BraveheartHD Mark Doyle (@BraveheartHD) reported

    @giffgaff Mine was @JustEatUK telling me my delivery was delayed haha. Treat on you guys?

  • DameEds Eds (@DameEds) reported

    @Bearded_Jamie No never - I had a standard SIM only but got it doesnt allow for a smart watch so I moved it. It was just a rolling month to month with GiffGaff but then I moved it to EE

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos Hi there. We're really sorry to hear about this. Are you having problems receiving any other texts, or is it just texts from your bank? - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Rania06396702 We're so sorry to hear that didn't help, Rania. We are investigating intermittent log in issues with the app, so hopefully this will be resolved soon. We would recommend that you keep trying, but in the meantime, you should be able to log in on the website. - giffgaff Emer.

  • Glasgow_Stuff Glasgow (@Glasgow_Stuff) reported

    @debbiejallan @giffgaff They have very bad customer service. They force everyone to register before they can top up

  • borristhepanda Borris the Panda (@borristhepanda) reported

    @Ethanmayer1 @VOXI_UK I can't imagine they will support it - none of the other virtual networks do, presumably because if the (real) networks (Vodafone, O2, etc) offered all of these features on their budget brands (Voxi, giffgaff), there'd be no point in customers paying for their main brand.

  • rogers82simon Simon Rogers (@rogers82simon) reported

    @giffgaff Blasphemous!! That’s like me saying your network is overrated

  • billcotton3 bill cotton (@billcotton3) reported

    @giffgaff We need to contact you with regards to a series of offensive calls from members of your network that we would like to complain about. There is no obvious way to do this. We are blocking their calls but we wish to ensure that no one else receives such repulsive calls.