Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/31/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ashglynn Ash Glynn (@ashglynn) reported

    @Yorksims @giffgaff I've seen the thread it is not helpful. The customer service is awful/non existent. They've had my phone for 6 days now without acknowledging receipt of it, that's beyond a delay it is incompetent.

  • ukfilmnet ukfilmnet (@ukfilmnet) reported

    @giffgaff Didnt read the tweet huh? Sim ordered weeks ago. No show. Ordered again OVER a week ago. STILL NO show. And your sales / tech support phone number is where...exactly?

  • picapicali っっっっっp (@picapicali) reported

    @giffgaff I tried this and didn’t work on both my android & iPhone. I still got no service;(

  • lyricistbeats Lyricist Sam Beats (@lyricistbeats) reported

    @giffgaff pls explain why my service has been differing from 1-2 bars for the last 2 weeks and my 4g data is really slow

  • picapicali っっっっっp (@picapicali) reported

    @giffgaff I’ve lost my signal since this morning and I’ve tried other cards on this phone while they all worked well. I tot it’s because I got no credit on my account so I topped up £10 1 hour ago but it’s still processing. I’m in China btw, rly need to use this number NOW

  • rapsiencyn Siencyn Socialist Yes Cymru!! #imvotingplaid FBIW (@rapsiencyn) reported

    @GrahamBarnfield @giffgaff Well idiot features! I have an ongoing monthly direct debit for a sim only service. I think you’ll find that constitutes a contract in law. It may only be a month long repeating one but nevertheless a contract. Pay attention! Dunces cap for you!

  • MikeSha76272303 Polite Viking (@MikeSha76272303) reported

    @giffgaff hi, I live in Southsea Portsmouth and work in Tipner, whenever I go to work my signal drops to 3G and this has been happening for a month!! Any ideas when this will stop??

  • phantomtoll mark. (@phantomtoll) reported

    @giffgaff Been using you for years, would you consider roll over data, I've asked before but never get an answer #bitrude #giffgaff

  • BluePixel8 Toffee (@BluePixel8) reported

    1/3 @giffgaff is committing a fraudulent act. Exploiting me and stealing my money. I was resetting my password in order to cancel auto renew and change my goodybag because the current goodybag is too expensive for me.

  • ScotEUSwe SeanAshe🇪🇺 (@ScotEUSwe) reported

    Day 2.5 and still no 4G on EE or GiffGaff, with the latter having far less signal than the former.