Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/27/2025 14:55

December 27: Problems at Giffgaff

Giffgaff is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Michelleb165 Michelle Bermingham (@Michelleb165) reported

    @AppleSupport All I want is to have my findmyiphone turned off so I can get my broken phone replaced, but Apple will not accept my proof of purchase or a letter from GiffGaff stating I purchased the phone, Apple just ignore

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff everyday I will be telling people of my experience with giffguff and the warranty you fail to honour. 9 months old phone 550 odd quid! Charlatans!!

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff DONT. Giffgaff have a poor returns in warranty policy that will make you out of pocket. my advice.. NEVER BUY FROM GIFFGAF

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff I have . Only to be told my waterproof "new" phone is not going to be repaired due to water damage (even though its never been in water)

  • InterimWax Ali 🇪🇺🌍✝️ (@InterimWax) reported

    Have once again run the gauntlet of Giffgaff's forgotten password process. No matter what I do, how many password manager saves I have, it will never login first time!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JackpWild Hi Jack. We completely understand your frustration with this but our engineers thoroughly investigate the issue. We're sorry for any disappointment caused. - giffgaff Tasbiya

  • Gulay_CFS Gulay Ahmet (@Gulay_CFS) reported

    @giffgaff I bought a £25 months worth I've een told to buy new one if its slow it doesn't move for half hour at a time I'm to ill to be on I Internet to do jobs I havnt a penny to my name I'm suffering now my Im told to buy more that shouldn't be legal so bad I'm done problem

  • JghPhysio Jack Holroyde - Physio 🏳️‍🌈🏳️‍⚧️✊🏽 (@JghPhysio) reported

    GiffGaff's voicemail is the worst.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BryanFerriman Is your number with giffgaff or another network Bryan? We don't force members to bring a number to us, as we understand some members are joining as new, or don't want to keep their original number. We do allow numbers to be transferred at any stage. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @naniela_ We're very sorry to hear this. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade