Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 11/25/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff [incident # 220516-001140]

  • NickBarter7 Nick Barter (@NickBarter7) reported

    @giffgaff Your company has the worst customer services i have ever dealt with, why am i still Being ignored 3 weeks later?

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Just pay a bit extra guys and get a service that works and proper customer services

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markkitchen5 We are an online only mobile network, meaning we do not have a customer service number, Mark. If you've contacted our agents through your account, please pass along your case reference number via DM, so we can chase this up with the team for you - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @puncharama Yikes. Within your phone connection settings, you'll be able to change the network mode, to not include 5G service if you want this switched off. - giffgaff Jeanette

  • MissWrightToU ♥Cuteifull♥ (@MissWrightToU) reported

    @giffgaff I’m having so much trouble with my network. I can’t receive calls and make any. This has gone on for a few days now and I use my number for work, (nhs) please can someone assist me asap!

  • HutchieV Hutchie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 (@HutchieV) reported

    @AnxietyYT Personally jumped ship to Giffgaff (O2). I’ve been with them before and they’ve never done me wrong. Plus their web portals actually seem to, like, work.

  • Ebony_2706 Ebony (@Ebony_2706) reported

    @giffgaff hi my phone is not connecting to the network I have been to an O2 shop and they can’t figure out the problem have you got any help ?

  • Handle_Barred_ ~Red/acted~ (@Handle_Barred_) reported

    I'm singling out @giffgaff because they made it incredibly difficult to contact them, without being a customer

  • CraddockHazel Hazel 🌻 (@CraddockHazel) reported

    @giffgaff are your brand new phones unlocked to any network?