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Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near West Malling, England

The most recent Giffgaff outage reports came from the following cities: Gillingham.

CityProblem TypeReport Time
Gillingham Wi-fi 19 days ago
Sevenoaks Phone 9 months ago
Gillingham Phone 10 months ago
Coldblow Total Blackout 1 year ago
Maidstone TV 1 year ago
Rochester Phone 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil
    ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @PhilipP03455974 We're so sorry to see this. Please try clearing the cache and cookies on your browser, and then try that out again. If you do have the same problems, we would recommend trying that out from a different internet browser or device. - giffgaff Emer.

  • YNWA_4Life
    Trist ➐ (@YNWA_4Life) reported

    @dirtystopoutesx @EE EE have the worst customer service, it's part of why I went to GiffGaff, because you're treated properly and decently, whereas EE, a BT company, seem to go out of their way to be so utterly appalling!

  • sophieoliver_
    Sophie Oliver💙💛 (@sophieoliver_) reported

    @giffgaff I’ve added a goody bag to a phone as it’s lost I need to be able to track it on find my iPhone so I needed data, and it still says offline. Can you help please

  • dannybe14190165
    dannybell (@dannybe14190165) reported

    @giffgaff brought a refurbished phone 2 days ago it’s arrived but locked to another network so I can’t use it with my gift gaff sim !!! Can’t get through to anyone what a disgrace Reallt unhappy

  • ImperioBellaL
    Rebecca Scorer (@ImperioBellaL) reported

    @giffgaff Any update yet? I still have no signal! What's the point in paying for a service if I can use it.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @ImperioBellaL We're very sorry about this Rebecca. It would seem there is no time frame for this being resolved, but please be assured the engineers will be resolving this as soon as possible. You'll experience issues in this area till the mast is in full working order. - giffgaff Jeanette

  • BronwynEmilyJ
    Bronwyn Johnson (@BronwynEmilyJ) reported

    @EllieJaneTaylor @giffgaff I’ve never bought a new phone, I’ve always purchased a refurb through @giffgaff and it’s always been in superb condition. Literally, Can’t fault this company!

  • CoolChimpGuy
    ChimpusCoolis (@CoolChimpGuy) reported

    @NoContextFBUK @stinkthing Giffgaff ******* wireless network

  • lpz3
    🌈Thoughts Aloud!😷 (@lpz3) reported

    @virginmedia I accessed that using paid for @giffgaff data when your broadband was off in our area for 4th time in 6wks (or less). @Ofcom - is there any scope for auto refunds when a service is not reliable? The 24hr loss of use thing is pointless for us as its off for less - but often!

  • SiShezzy
    Si.Shezzy (@SiShezzy) reported

    @giffgaff Ive forgotten my password and am trying to change it but when I press the submit button for a new password i receive no text or email. Pls help as I urgently need to top up.