Giffgaff outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Richard Anthony Lloyd (@richardlloydact) reported 8 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Wang Lin (@AzukaFred) reported 10 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Mr Wellington (@Bukom_Boy) reported 31 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  John H (@Johndartspur) reported 33 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 46 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 58 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 59 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 4 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Signius (@SigniusNetworks) reported 7 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  Quintessentially (@Hesketh_CW) reported 10 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Simon (@Simonli127) reported 10 minutes ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  Simon (@Simonli127) reported 11 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  loo58 (@moaningminnie58) reported 15 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  kay (@kkpclear) reported 18 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  ツユナギ【旅行中】 (@TsuyuriNagisa) reported 19 minutes ago

  @giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy

• 
  kelly (@purple_dragon25) reported 20 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  loo58 (@moaningminnie58) reported 23 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment