Giffgaff Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: phone, wi-fi and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Giffgaff
Giffgaff is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (35%)
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Wi-fi (30%)
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Internet (20%)
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Total Blackout (15%)
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E-mail (1%)
Live Outage Map Near West Malling, Kent, England
The most recent Giffgaff outage reports came from the following cities: Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Sevenoaks |
Phone | |
| Gillingham |
Phone | |
| Coldblow |
Total Blackout | |
| Maidstone |
TV | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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The Rev. Dermot O'Logical 🏳️🌈
(@DermotOLogical) reported
Getting a LOT (Several a day) calls from Indian people claiming to be from Virgin Media. I'm blocking their numbers as fast as I can and they seem to have billions. I'm junking this number on Monday. Anyone recommend a network that isn't GiffGaff?
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mTrak
(@mtrak_uk) reported
Several hours after the problem started, and just about as giffgaff announced that there was an issue, it seems to be resolved.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Sarojkawatra1 Hello there. We completely understand your disappointment, but would advise that you please allow 24 hours for your services to kick in. Should the issues persist after this time frame then please get back in touch, and we'll help you further. - giffgaff Tasbiya
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Gentle Touch Laser Clinic
(@Gentletouchuk_) reported
@O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please
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John Woods
(@Yorksims) reported
@mr_spoon @giffgaff The exclamation mark means that although there's good signal in your area your phone isn't connected to the network. Going into my phone's settings (Samsung) and resetting my network settings has cured this for me in the past 1/2
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Skya Mcleod
(@scathach72003) reported
@giffgaff Absolutely DIREservice. My daughter is disabled and we have had NO MOBILE access from our phones for ONE WEEK. Your staff didn't even bother to read the report, instead telling me to 'reset' my phone. ITS TWO PHONES. WE HAVE NO ABILITY TO CALL ANYONE IN AN EMERGENCY. APPALLED.
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Jon
(@CloudJKay) reported
@scottjorton @O2 Well they can’t give my number back until it’s ported as it is gone from giffgaff. Then I can cancel and Port out. But dead until then
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Andrew Douglas
(@andydouglas1967) reported
Had an email this morning, and a text, from @giffgaff saying it looks like I had trouble sending a text or making a call? I didn't. I haven't called or texted anyone. Someone trying to scam my phone perhaps?
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Jonathan Swift
(@Just_Jon_Swift) reported
@1BenBaller @benno44775 @giffgaff Thank you Ben, if only GiffGaff customer service were as helpful, as knowing that would have very quickly resolved the issue. It is day 3 of trying now though, and with only one day until the auto-renewal I don't see much point.
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Blakka
(@MkBlakz) reported
I’ve been using giffgaff for over a decade and this has been the worst year with them the data is so **** I’m CHANGING