Giffgaff outages and service status in West Malling, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Giffgaff
Giffgaff is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent Giffgaff outage reports came from the following cities: Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Wi-fi | 1 month ago |
|
Sevenoaks
|
Phone | 9 months ago |
|
Gillingham
|
Phone | 10 months ago |
|
Coldblow
|
Total Blackout | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, EnglandR.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Keemo🃏 (@keemonade) reported@starvingTWOman giffgaff is *** ngl never heard anything good about them
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Mark 🐈⬛ 🐈⬛ (@TheBossnME) reported@virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.
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CakeBake (@C_W_T_F) reported@giffgaff hi, im having trouble with network. I ca get online but streaming is very poor and cannot make or receive calls. I have switched on and off, call settings are all on/the right settings. Please help
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Graham Martin (@graeuk) reported@O2 @giffgaff I'm on the Eurostar travelling back from Belgium. Signal tremendous all the way 5G /4G on Orange-B / Orange-F until I get to the UK when it keeps dropping and I get loading icons. Why in 2025 can't the UK have reliable signal throughout the country?
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#luc-ifer (@lucifer261164) reported@NedHartley @ThreeUK No alert for me on o2 network with GiffGaff
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Guy Emerson (@GuyEmerson) reported@giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff
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giffgaff (@giffgaff) reported@Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade
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fullcirclephoto (@FullCircleNE) reportedHey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.