Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 11/26/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesFJoyce James Joyce (@JamesFJoyce) reported

    @giffgaff 20hrs since first contact with #giffgaff regarding an account hack, and no response. No urgency. No customer care. Similarly have been cut off twice during calls with #HSBC . Unbelievably awful service by both companies.

  • DanielP04116141 Daniel Preston (@DanielP04116141) reported

    @giffgaff Why is this not available on the app? Thank you for coming back to me but suggesting I need to be using a 5G phone and require a 5G service, is really insulting my intelligence.

  • Martyns5 Martyn Scott ⭐⭐ 💙 (@Martyns5) reported

    @scook2003 @mrjamesob GiffGaff have no roaming charges (uses O2 network)

  • BanaweerOsamah X_O (@BanaweerOsamah) reported

    @giffgaff I am very dissatisfied with this service

  • PichoFigueras María Pilar Figueras (@PichoFigueras) reported

    @EE @glastonbury I am paying £27 each month only for my cellphone with 190gb that actually dont work. And I want to change to giffgaff because a lot of people that I know are really happy with the service and only pay £10. Please could you help me? Its crazy to pay £300 to leave EE.

  • wendylynnzhang ZiLin Zhang (@wendylynnzhang) reported

    @giffgaff @HuffPost Why is my network so bad, I have 4G but can't access the Internet, it makes me angry, I can't understand, why use data in this case

  • wendylynnzhang ZiLin Zhang (@wendylynnzhang) reported

    @giffgaff Why is my network so bad, I have 4G but can't access the Internet, it makes me angry, I can't understand, why use data in this case

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DanielP04116141 We didn't mean to come across as insulting Daniel, we simply advise all members that these 3 factors will give the 5G service. On the app, you can enable this, by selecting Account, then Service Settings, then 5G Settings. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JamesFJoyce We've updated your DM's regarding this issue James. - giffgaff Jeanette

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @Eltidostar @giffgaff Silly question, have you tried turning the phone off and on to reset network services? I had this issue recently in another part of the U.K. and that helped me.