Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/10/2025 18:50

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevieboyj1000 Steve johnson (@Stevieboyj1000) reported

    @giffgaff Still we wait for the app to be fixed.....this shows how unorganized and unskilled Giffgaff really is....when there's a problem they haven't got a clue how to fix it !!

  • Rebecca18608312 Rebecca (@Rebecca18608312) reported

    @giffgaff my signal is sooo bad in my new house 😢😢😢

  • PCBullshit18 PC Bullshit (@PCBullshit18) reported

    @Snakio64 Bloody awful isn’t he? #giffgaff

  • open_dorz Open Dorz (@open_dorz) reported

    @giffgaff I have been struggling to get giffgaff to help us with our help the phoneless campaign only asking to waiver connection fee and i have been messed around by your team leaving me un answered for weeks and now saying they cant get intouch with the relevant

  • justin_mcaree Justin McAree (@justin_mcaree) reported

    @giffgaff Can't get Android app to load. Deleted and reinstalled. You aware of any issues?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Stevieboyj1000 The team are working on resolving the issues with the app. We advise that you use the browser to log into the giffgaff website. Thank you for your patience whilst we look into this. Once the app issue is resolved, we will post it on our website. - giffgaff Ann

  • Stevieboyj1000 Steve johnson (@Stevieboyj1000) reported

    @giffgaff All gone downhill since then aswell....poor reception and still unable to get on the app !!!

  • edent Terence Eden (@edent) reported

    O2 & GiffGaff list their prices (cheap!) Vodafone's customer services didn't know. Three's number checker doesn't recognise 056 EE have a separate PDF (expensive) BT & Virgin have nothing. I might have to get an 056 number, have people call me, and see what it costs them!

  • rowdy_claire Ms Rowdy (@rowdy_claire) reported

    Please tell me others are having network problems too (giffgaff/O2) and not just me? 😕😕😕

  • KrisWhoTweets Kris Who Tweets (About Eurovision) 🇺🇦 (@KrisWhoTweets) reported

    Does anybody know if there's going to be a way to vote via the app this year in the UK? The phone numbers are never included in @giffgaff free minutes, and I don't have a landline, and refuse to put £10 credit on for maybe £1 of votes.