Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/15/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • jimblaker jim campbell (@jimblaker) reported

    @giffgaff I do not need my giffgaff phone number now as i'm on another network now, what do I do will you recycle old number

  • BarrySalkin Barry Salkin (@BarrySalkin) reported

    @giffgaff Bonus credit missing, reported. Initially got knocked back (wrongly) so I queried it, explaining. quick resolution (and apology), and more than adequately sorted. Kudos to your team.

  • romk1n R0MK1N 🇺🇦 🇬🇧 (@romk1n) reported

    @benno44775 @giffgaff It’s a mobile app issue. Doesn’t keep you logged for longer than a few hours.

  • tallsam Sam (@tallsam) reported

    @thefunmoneyclub @TheO2 I pay 1p a month with Lebara. It goes up to £6 after 6 months. Get way more minutes and data than I did on Giffgaff. Voda network piggyback. Highly recommended.

  • itslivmattock Liv (@itslivmattock) reported

    So … I lost the phone with the SIM card linked to this account so I had to order a new one. Then I had to wait for GiffGaff to transfer my number. Then I tried to get a code sent to this one and it never came. Then I had to tweet Twitter Support / Elon Musk and practically beg.

  • AntiMae_ Loretta M (@AntiMae_) reported

    @giffgaff why is it so hard to speak to your customer service. Still yet to receive payment for my phone I sold.

  • ScouseLakes ScouseLakes (@ScouseLakes) reported

    Has anyone been having problems with #GiffGaff?

  • JamesAWright77 James Wright (@JamesAWright77) reported

    @LordHuw @tescomobile for an old contract, and is a way obviously to lock them into a new deal with a frozen price contract. Much cheaper than any of the other networks, which actually have stores in which you can go into for help and talk to someone - and giffgaff are only keeping their prices fixed

  • sieco sie evans (@sieco) reported

    @giffgaff I swapped to your service due to the better data coverage in my area, now it's dropped out to virtually no data, much worse in the evenings, almost unusable. When will this be fixed? I'll need to switch providers if it continues for much longer. I use two of your sims.

  • crimsonshort1 Matthew Smith (@crimsonshort1) reported

    @thefunmoneyclub @TheO2 There will probably be a decent piggyback network that uses the O2 network as well so you don't even have to check if you can get signal - maybe @giffgaff?