Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/13/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CraSh_Williams CraSh Williams (@CraSh_Williams) reported

    @Seanr712 @giffgaff I tried them, it was a couple of years back and whilst OK at the start I ended up with some issue that seemed to take forever to resolve - think it a similar issue to yrs, data bag thing. Gave up in the end and went PAYG with Vodafone, no issues whatsoever.

  • chrisptaylor cryptoliverbird.crypto (@chrisptaylor) reported

    I am on o2 via giffgaff. I have not received a booster text. People should call up their providers and cancel their contracts if they did receive one.

  • Racha33l Rachael (@Racha33l) reported

    @giffgaff 6 times I’ve tried to renew my goody bag to be told with an error message.. it’s your side? My card has now been blocked, I’ve run out of petrol 10 miles from home & im stranded with no signal to call for help..

  • wifiwifey_zo Zoe (@wifiwifey_zo) reported

    Why do I keep getting declined by @Klarna for a new @giffgaff referbished phone 😫😭 been a giffgaff customer for more than 5 years.

  • M0KPH Phil - M0KPH (@M0KPH) reported

    @RobertDL3RR We were with EE, but coverage is limited round here, so we then moved to O2. Great coverage, but appalling service, so we moved to giffgaff as it is on the Telefonica network so same coverage as O2, though offers a very flexible monthly package without contract.

  • razak_alli Alli Segosime Razak (@razak_alli) reported

    Over 20mins of intl calls & @giffgaff charged me less than £2. I don't miss the DARK days when @O2 will charge me £5 4 calls not up to 5mins. Plus a very stressful customer service. @O2 legit charged £15 and gave me 15G😭. A week later giffgaf offered 100G for £20. DARK DAYS

  • AmAProperJoke Paul Burke (@AmAProperJoke) reported

    @giffgaff Hi Jade, I've been speaking to Giffgaff for 5 days and nobody can activate a sim card for me because I can't remember every single handset I've had for 7 years. Also, nobody can reset my login / password. It's a farce!

  • NancyHilda Nancy Hilda (@NancyHilda) reported

    @giffgaff Should i order the SIM first and then give you my PAC Code ? when i click on the link to see how to transfer number, it asks for my GIFFGAFF Login

  • UncleZebulon SiBr (@UncleZebulon) reported

    @giffgaff registered a new sim but was not given any option to set a password for the account. Wtf? Managed to reset the mystery password, changed the username but cannot log in with phone number, original user name or the new user name. Useless.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back