Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/01/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • GentlemanRogue PlayingABlinders (@GentlemanRogue) reported

    @DJ_DavidPrice @tescomobile Giffgaff PAYG - £25pcm rolling contract, unlimited everything, runs through O2 network. Been on it for years, bombproof service. They do sim only or phone and sim deal.

  • lozzypopcorn Laura (@lozzypopcorn) reported

    @giffgaff On the site it’s only giving me options to return phone and not giving me the option to select that I’m returning because condition is not as advertised. I want it known the condition is poor before return so I don’t accused of scratching it. I also do want an iPhone with (1)

  • LDX25 LDX2 (@LDX25) reported

    @giffgaff Hello, I need urgent help with a set up for a pay as you go sim that’s seems to not be activated. You have no contact number so that’s not helpful. !!

  • lavenderlanabub lana (@lavenderlanabub) reported

    @giffgaff hii, im unable to use my data today. i have unlimited so it's not that, and i've turned my phone off and on again. do u know what the issue could be?

  • TheBakewell8 Jordan Dacey (@TheBakewell8) reported

    @tescomobile Currently with Three and my signal is awful. Thanks to your promoted Tweet and listening to your customers, I think I'll be joining @giffgaff when my contract with Three ends in August 👌 Thank you!

  • scotdiscovered Lyndsay (@scotdiscovered) reported

    @giffgaff what's going on with network in PA3 area? Unable to use phone at all until out of area. Not just myself but others in the area and has been going on since before Christmas. Considering leaving network and switching to @EE now.

  • lozzypopcorn Laura (@lozzypopcorn) reported

    @giffgaff I’ve tried they’re not helping! I can’t get past the stupid diagnostic tool to complete a return. Whatever I click through either says my problem is solved (which it clearly isn’t), or that the phone needs to go for a chargeable repair (which I’m clearly not paying for)!!!!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lozzypopcorn There is no way of adding extra to the return form Laura, but if you drop us a line through your account we can keep note of the condition, so if any issues arise, we can help in getting the return processed for you. - giffgaff Jeanette (1/2)

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • catofstripes catofstripes (@catofstripes) reported

    @giffgaff Help. We've paid for a goodybag and want to start it early using the button but the site insists we buy a new one. What do we do?