Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/11/2025 15:40

December 11: Problems at Giffgaff

Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LorzyG Lorz (@LorzyG) reported

    @giffgaff Still doesn’t work… please can you help?

  • NicJay_BeeUtd Nana NicTominay (@NicJay_BeeUtd) reported

    @Leeds_Untied Giffgaff runs on the 02 Network. £10 a month gets you unlimited calls, texts and 9gb data

  • kristenellen123 Kristen Ellen (@kristenellen123) reported

    @giffgaff @Cueball666uk I’m in the LE12 area and experiencing the same issues following a short power cut at about 6pm

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @scotdiscovered Hi Lyndsay. Our engineers have found an issue with a mast, and we’re organising specialist equipment to come and do the repair. Until we're finished, you might have some trouble with your calls, texts and data, sorry. We will update you by Friday 18th March - giffgaff Nicole

  • MarilynCrowthe1 Marilyn Crowther (@MarilynCrowthe1) reported

    @giffgaff @UswitchUK From maril83936: haven’t been able to use my credit here in Spain. Refund my money immediately, your company has cost me a lot of money so cancel this account

  • stevo0611 Steven (@stevo0611) reported

    @ThatsDoubleA If 5G access is part of your plan and you’re not getting it Id contact giffgaff as you’ll be paying for it within your monthly fee...it could be they only have access to certain areas of 5G within o2s network

  • IanCaine3 Ian Caine (@IanCaine3) reported

    @benmrowe I was waiting for the punchline after doing all those credit checks. Never understood why doing more checks harms your rating. Anyway, switch to GiffGaff.

  • catticusrex49 stella 🌍💜 she/her (@catticusrex49) reported

    Wow, my 4g is incredibly slow in central Manchester atm... For the past few days even basic websites have slowed to a crawl. What gives @giffgaff @O2 ?

  • Cueball666uk Tony Middleton (@Cueball666uk) reported

    @giffgaff @neslurt Hey Giffgaff i am currently encountering issues also LE12 area. No Network, No Data connection, Dropping Signal. Just straight up unstable

  • neslurt Neslurt (@neslurt) reported

    @giffgaff I have to do that every day anyway… there’s something that causes the signal to cut off in that area…