Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/28/2025 11:00

December 28: Problems at Giffgaff

Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HistoryAshe SeánAshe🎃👻 (@HistoryAshe) reported

    Day 12. Internet is no longer dropping out every few minutes. It's now just constantly out now. I am genuinely considering getting a 4G dongle and an unlimited 4G plan with GiffGaff and ditching broadband altogether. It's proven itself to be highly unreliable and very slow.

  • Galactic_Works Galactic Works (@Galactic_Works) reported

    @giffgaff A few of my friends having the same problem on Giffgaff network can make calls and send texts but data not working x

  • kat67890 katie smith (@kat67890) reported

    @BowfinArse @giffgaff @O2 Yeah im the same I can send but not receive there has to be an issue

  • adehodges Ade Hodges (@adehodges) reported

    @BowfinArse @giffgaff @O2 Can't send them either. Apparently WhatsApp, Facebook and Instagram and down too.

  • sayxnox .. (@sayxnox) reported

    @giffgaff It’s now slow because apparently I’ve used my 80gb how you gonna charge £25 for unlimited data but after 80gb you ca know barely use the internet daylight robbery

  • mary_yeung M (@mary_yeung) reported

    @giffgaff I’d love to reach out to your team but giff gaff likes to hide contact details and make us read forums and blogs. I have moved to another phone network - cannot log in, what do I do?

  • matthewoakley4 matthew oakley (@matthewoakley4) reported

    @giffgaff is there a problem with #giffgaff network currently? I’ve had no service all day?

  • mary_yeung M (@mary_yeung) reported

    @giffgaff Hi Jeanette, as I just said, I have moved to a new network so I cannot log in to my old giff gaff account. All I want is a refund.

  • xSmileysarahx Sarah (@xSmileysarahx) reported

    @giffgaff my network has not been working for the past two hours, please fix this issue!

  • VenessaKLYS Venessa KL (@VenessaKLYS) reported from Glasgow, Scotland

    @giffgaff my network is not working..has been almost 3 hours.. Is server down?