Giffgaff Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Giffgaff
Giffgaff is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (41%)
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Phone (24%)
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Internet (19%)
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Total Blackout (14%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Doug Shaw : Artist and Consultant
(@dougshaw1) reported
from
Sutton at Hone, England
Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@HarriettEvelynn Hi there. We do understand the concern and frustration over this, your case is currently with the correct team, but they can take up to 24-hours for a response. Please hang tight for a response from our agents who can look into this for you. - giffgaff Dana
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Kevin Armstrong
(@Kevjarm) reported
@giffgaff this might be a stupid question but how long does it take to activate a sim card as we've bought a data package but still can't use it away from WiFi?
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Amy Mills
(@miillsy) reported
@giffgaff Hi, I was expecting my number I currently have with giffgaff to disconnect today as I’m porting it to another network. But it doesn’t seem to have happened. Can someone tell me when that’s expected to happen please?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@miillsy You would have been given a transfer date Amy, and on this date, both SIMs would lose service, with your giffgaff SIM then being disconnected as your number would then be on your new SIM. If this hasn't occurred, please contact your new provider. - giffgaff Jeanette
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Rhys
(@rhys_thomas29) reported
@EE fancy unlocking my phone so I don't have to wait 72 hours without service to change over to the mighty @giffgaff! Such crap service @EE. #uppagiffgaff
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Moreniké🇳🇬
(@morenikee7) reported
@giffgaff I have had no service on my phone for 2 days. Can you help?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Kevjarm Hi Kevin. It can take up to 24 hours from activation for your services to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade
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Holly Tracy
(@Cakeception) reported
@giffgaff I'm unable to make and receive calls? Is there an issue with the network at the moment?
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Tom Hindle
(@TomjHindle) reported
@giffgaff hi! I use you for my sons phone and I lost my bank card l, I have updated the new card details but his monthly goody bag is not coming out and he doesn’t have any data! Can you help please
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Benjamistan
(@benjamistan) reported
If @giffgaff is the mobile network run by me, then I am a cretin