Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/15/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeButters Lee Butterworth (@LeeButters) reported

    @1BenBaller @giffgaff There was a mast down which was causing the problem

  • z52782 z52782 (@z52782) reported

    @Jadeelizb @giffgaff Hi there, those mobile numbers are formatted as mobile numbers but are managed by automated service. @giffgaff

  • Gambit1971 John Finn (@Gambit1971) reported

    @VOXI_UK @VOXI_UK despite assurances that you had fixed the address problem, I still can't order a new phone on your black friday deal. Too late now to get it sorted in time. A real sad case of "computer says no" @giffgaff can you do a deal?

  • _b4mmy b4mmy (@_b4mmy) reported

    @giffgaff Been a customer for almost 12 years & in the past 6 months my data speed has dropped to where I can't even open a bank app. I used to be able to work on my phone. Not a hissy fit, I just want you to know that your data network has become utterly crap. I'm off.

  • LeeButters Lee Butterworth (@LeeButters) reported

    @giffgaff why can't I make any calls, is the network down?

  • Gildastweet_ Acacia (@Gildastweet_) reported

    @giffgaff @Apple help me understand because the math isn’t mathing. How was 15GB a month sufficient when using a Samsung but 20GB is lasting only 2 weeks when using an iPhone

  • Longsight Ashleigh Crosby (@Longsight) reported

    @giffgaff It's been going on for months now - I get off the train at Victoria and I've got full signal but no actual functional data until I get on a train at Piccadilly. I'll see if manual roam helped.

  • locogirlp GingersRGorgeous! (@locogirlp) reported

    @Meladori_Magpie In hotels it's the norm but elsewhere dunno. I ordered a SIM from Giffgaff & activated it when I arrived. Took a few mins and I was up and running! They've got a policy they'll refund whatever you don't use if you cancel your plan within 14 days, so I spent about £5 total.

  • TelcoIn20 Telcoin20 (@TelcoIn20) reported

    Listen now to hear: * How MVNOs benefit from public cloud tech [02:48]; * How cloud-native tools can streamline work & lower costs [05:21]; * Why giffgaff put data at the heart of its business [12:53]; * Why MVNOs need to deliver a personalized customer experience [13:55].

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @stirling1296 Please drop us a DM, so we can help. - giffgaff Tasbiya