Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/10/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ValderOutdoors ⚡⚡MI-24_Hind⚡⚡ (@ValderOutdoors) reported

    @giffgaff & @ThreeUK what's going on with cell service in South Lanarkshire? Can't even complete a speed test on phone or use our broadband router.

  • rief53 arifa 🧚🏽‍♀️ (@rief53) reported

    @giffgaff I have not been able to make calls or send texts for the past 4 days. I’ve checked online to see if there was a service issue and it’s been saying a phone mast has been down since the last few days. When will this be sorted out?

  • KILAGRIM KILAGRIM (@KILAGRIM) reported

    @VodafoneUK why is your network constantly failing me where ever I go, ee bt 3 and even giffgaff users have no issues with their networks

  • z52782 z52782 (@z52782) reported

    @Dr_royyalty What seems to be the issue ? @giffgaff

  • King_Pam_ Sirène De Mer 🧜🏾‍♀️ (@King_Pam_) reported

    @z52782 @giffgaff Thank you. I also know that. But I think it’s a bit cheeky of them to tell me I’ve run out of my data when since September I have signal but literally no internet. Even at time I needed it the most and I spend most of my time at work so I use the wifi. How did I run out of data?

  • MarcoTravelBlog Marco Travel Blog (@MarcoTravelBlog) reported

    @giffgaff Tried to add my recurring goodybag which aborted last night, I’ve been trying to re-instate it via PayPal, but it’s definitely not working. I’ve had to connect my debit card to your system, which I’m not happy about, as I would prefer PayPal as my payment method. #giffgaff

  • santoshkamath S𝙖𝙣𝙩𝙤𝙨𝙝 D𝙚𝙫𝙧𝙖𝙮𝙖 K𝙖𝙢𝙖𝙩𝙝 (@santoshkamath) reported

    @priyashmita Now prblm for vodafone UK,3 mobile,giffgaff and BTmobile in problem.

  • z52782 z52782 (@z52782) reported

    @1WheeledBandit @giffgaff Essentially PAYG but having a regular goodybag on which carry’s on every month is like having a contract but you can cancel when ever. @giffgaff

  • MarcoTravelBlog Marco Travel Blog (@MarcoTravelBlog) reported

    @giffgaff .@giffgaff - Incidentally in 24 hours I could switch to a different network, that’s the danger with having a slowwww 🐌 #customerservice response times. #justsayin #giffgaff

  • tanya_l_88 tanya ladley (@tanya_l_88) reported

    @virginmedia @virginhelp I got my husband a contract with you in September and myself a sim card (both moved from giffgaff) and I'm really regretting it. Neither of us can get data out of the house for a good distance. The only places I go are in this blackout zone!!! Help