Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/12/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • philipp06783381 Miss Davies (@philipp06783381) reported

    @reazemon @giffgaff We’re in exactly the same situation. No service for two days and no further updates. Appalling service.

  • supermonkey77 A Slightly Off Coloured Bruise (@supermonkey77) reported

    @giffgaff my sons account has been hijacked and locked so we cannot get access. Would you be able to close it down or at least stop all payments?

  • gibby26 Gibbo (@gibby26) reported

    @giffgaff It's only frustrating, I'm unable to do my job while my phone is out of action. 'Not registered on the network' since this morning.

  • benno44775 Beano (@benno44775) reported

    @gibby26 @giffgaff Hi gibbo. I’m sure you have tried turning the phone off and then on, have you checked if there is a mast problem in your area ?

  • shamsa shamsa 🇦🇪❤️ (@shamsa) reported

    @giffgaff My sim is not working since yesterday, i did a sim swap and the same thing happened When are you planning to fix the problem?

  • JonYesNewby Jon Newby #FFS (@JonYesNewby) reported

    @giffgaff evening. FYI I've had No Service for about an hour now. I'm located in Nottinghamshire between Newark and Mansfield.

  • _ashbl0nde_ Karen (@_ashbl0nde_) reported

    @O2 I have swapped my giffgaff sim to o2 I have my pac no but the giffgaff sim has cancelled but no service on my o2 sim. How long will this take as I can’t be without a phone I am a carer?

  • philipp06783381 Miss Davies (@philipp06783381) reported

    @reazemon @giffgaff We’re in exactly same situation. Appalling service. Two days no and only one reply fromthem to say that they’re looking in it. @giff gaff shocking service

  • Kerazene Kerazene (@Kerazene) reported

    Hey @giffgaff , do you have any update on the state of number transfers & when a fix is expected?

  • reazemon Reaz (@reazemon) reported

    @giffgaff I have transferred my number from O2 to Giffgaff. PAC sent and transfer in progress - have ZERO network for last 2 days & ghosted by your CS team. No response on any of my multiple messages and support tickets. Save me from this misery please. Regret switching, shame!