Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/21/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • FromNurse Nurse Jeni from the hills (@FromNurse) reported

    @giffgaff mmm sounds a bit of a cop out. other companies you can register book your delivery and billing address and its not an issue

  • FromNurse Nurse Jeni from the hills (@FromNurse) reported

    to sign in.. obviously had forgotten password and asked to be sent email- did this a couple of time- no email arrived. so had to re register. then made the transaction- oh the billing address has to be same as delivery address - WHY @giffgaff WHY?? And no option that other ..

  • punternumber1 Paul Burke (@punternumber1) reported

    @giffgaff Hi, I’ve just topped 10 quid via the internet but the credit hasn’t appeared on my phone. Just wondering if you can help thanks.

  • LeaF1382 A H Price (@LeaF1382) reported

    @giffgaff Ok, thats what I hoped. I therefore don't understand the 'x' on the phone screen over the network signal icon and the fact that I cant make calls.

  • jenp1969 Jennifer Page (@jenp1969) reported

    @giffgaff Just ordered a new phone from you. Can you recycle my old one? It's got a broken screen. Not looking for cash obviously - just to minimise landfill!

  • FromNurse Nurse Jeni from the hills (@FromNurse) reported

    why is buying a new phone so difficult- went on the @giffgaff website to buy a new phone- s my phone is totally broken won't switch on etc.. so a reasonable person would think a fairly straightforward transaction- ah contraire .. obv i'm not on @giffgaff website often- so..

  • iv12tee tee❦🦋 (@iv12tee) reported

    Giffgaff are so **** wtf

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @FromNurse You just need to select categories that are closest to your issue to get in touch, then explain the issue in the comment box at the end, and your case will be directed to the correct team - giffgaff Jade

  • Gemeek Gemjl (@Gemeek) reported

    @giffgaff This is unbelievable, I request to change the delivery date as I was out of town to be delivered today and now, when I check in the @DPDgroup_news app the status is Returning to you!!???? I am working from home just to receive the phone can you please help?? Thanks -

  • Ms_Deathwish Ms. Deathwish: Butcher of the Unborn (@Ms_Deathwish) reported

    @Monkyjamm Yeah it's a great budget network we have over here that runs off the back of the o2 network. I pay £6 a month and never run out of minute or texts. Plus giffgaff to giffgaff calls and texts are always free so me, Mini D and Mr D all use it.