Giffgaff Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Giffgaff
Giffgaff is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (56%)
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Phone (18%)
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Internet (18%)
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Total Blackout (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Richard Anthony Lloyd
(@richardlloydact) reported
from
Dartford, England
@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisfrank7777) reported
@giffgaff Hi, could you please adjust your network settings to go better with Telegram apps audio calls? It’s already used by more than 500 million people and there’s a problem with audio calls on giffgaff - the calls drop all the time on iPhone 12 Pro Max. It works well on WiFi though.
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James
(@IrishBarnes) reported
@giffgaff I haven’t had any service for 72 hours now. Your website said there was a mast not working yesterday but all is fixed now apparently and I’m still not getting any service at all. Please help as I’m paying for something I’m not getting. And it’s very annoying! 😡
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Chris Field
(@thatguyuk) reported
Hey @giffgaff I bought a refurb phone from you for Christmas and it has a microphone and ringer fault. I want to return it and get a replacement. How can I when you just send me round in circles. Help!
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Robert Riley😎
(@bobriley1985) reported
@giffgaff Do you have FREE 5G Sim Cards I can order from your Website? I don't seem to be able to find them. O2, Vodafone and other providers have them on their websites to order for FREE. Can you help? #5G #FreeSim
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Tomankhamen🪐
(@tomearly97) reported
@giffgaff I have my goody bag set to auto renew but last night I got a text saying that I need to renew all my details for my card I’d correct and I thought it couldn’t have been a new year issue but it’s still not started but annoying when Iv been with you for 5 years
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Daisy65956276 We're very sorry to hear that you're having service issues. Please can you drop us a DM, so we can request account information and investigate this for you - giffgaff Jade
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Mark Luker
(@MLuker85) reported
Hi @giffgaff my partner has just transferred her GG SIM card to a new iPhone, it’s now asking her to activate the sim and she can’t access her goodybag account, She’s been using the same sim for the past 2 years, any idea on how to fix this?
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Chris
(@chrisfrank7777) reported
@giffgaff Hi, could you please adjust your network settings to go better with Telegram apps audio calls? It’s already used by more than 500 million people and there’s a problem with audio calls on giffgaff - the calls drop all the time...
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alex
(@0daaa64011c4449) reported
@giffgaff I have received my refurbished iPhone and I am disappointed that it has a fault with the speaker when i make a phone call I have no sound and the microphone doesn’t work this only happens on calls I have a return created but it doesn’t let me explain the problem
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John Woods
(@Yorksims) reported
@tescomobile @nathantoothy90 Sky Mobile us O2 as their network provider so can cross O2 off your list plus giffgaff and Tesco Mobile as they both use O2 as well.