Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 03/06/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (27%)

    Phone (27%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Seanylane Seán Patrick Lane (@Seanylane) reported

    @giffgaff my mobile data has barely worked for the last 2 days and I can’t seem to ask a question in the community area as the buttons don’t respond. Can I get a little help please

  • petermorris1878 Peter Morris (@petermorris1878) reported

    @holroyd_ryan Go to Giffgaff mate. Uses the O2 network. No contract. 12 GB of data. Unlimited texts. Unlimited calls. £10 a month. I’ve never had any problems with them.All the family use them.

  • HannahStarling3 Hannah Starling (@HannahStarling3) reported

    @DeCNTRLZD @giffgaff No ones phone in my house is working either, my service on my phone has been poor for quite a number of days.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @astra_ken1 Hi there Ken. Unfortunately there is a mast down in your area at the moment. Our engineers are working to get your service back to normal. While we do this, you might have some trouble with your calls, texts and data - giffgaff Nicole (1/2)

  • MeganLLoydLaney Megan Lloyd-Laney (@MeganLLoydLaney) reported

    @giffgaff @AlixAlixcool This is what service status page says....."Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case and making progress but your service might come and go until we fix it. We'll update you by Friday 11th March 2022." ........

  • DeCNTRLZD Dan (@DeCNTRLZD) reported

    @giffgaff is your network down, my whole family in the house can’t receive or make any calls! It’s very odd

  • MrsM_here Mrs-M 😷 (@MrsM_here) reported

    @kelownagurl 2/2 UK customer service is notoriously terrible. EE are reputedly best for coverage, although I’m with O2 and I haven’t had any issues. Also check out Giffgaff and Tesco Mobile - they use O2’s network but are often cheaper if you can find the right deal.

  • grovrac09 Rachel (@grovrac09) reported

    @giffgaff Okay, no problem. Can I still use my existing SIM when the phone arrives, or will I need to order/activate a Giffgaff SIM?

  • Blacktern1 Blacktern (@Blacktern1) reported

    @giffgaff cant even speak to a customer agent.......rubbish

  • luke_hillwalker Luke Hillwalker (@luke_hillwalker) reported

    @giffgaff Hi GiffGaff thanks for the email reminding me I have credit and not using it – bad timing as O2 your network carrier has been down in my area for 4 days and ‘maybe fixed by the weekend’ Not good Not happy