Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/14/2026 13:35

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • parkjinyoung_ie Äkimitsu (@parkjinyoung_ie) reported

    Your network coverage sucks @giffgaff

  • graceeeekay Grace Kay (@graceeeekay) reported

    @giffgaff hi I just topped up £10 voucher to get a goody bag and it has instantly taken 1p off my credit so I am unable to purchase one! My phones on WiFi aswell so don’t understand why this has happened can you please help me

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @oobergrafik We can see that the network is still busy for your postcode in L17, so this would be why you're having issues with your data connection in that area. It may be that the network is fine in Huyton and Whiston to allow that full coverage. - giffgaff Jeanette

  • SapientCoffee 🧠☕️ - Rob (@SapientCoffee) reported

    @thestrayferret I would say that data transfer rates have been shocking for years in town (unusable), im on GiffGaff that leverages the O2 network. Ive never had an issue with calls though.

  • LaraJBotha Lara Botha (@LaraJBotha) reported

    @giffgaff I’m not sure as it’s only my code from work that I’m waiting for but don’t know what network that comes from

  • resitcaliskan Resit Caliskan (@resitcaliskan) reported

    @giffgaff i have a problem check DM

  • LaraJBotha Lara Botha (@LaraJBotha) reported

    @giffgaff @g_mundaw Having same issue - apparently an O2 issue? Can anything be done as need sms to get onto my work laptop!

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I’m astonished to hear this. Maybe because you can’t get people up and running to test the network/service?!? Wasted hours trying to get our accounts. Gave up and now happy with Giffgaff.

  • gbtully Glenn Tully (@gbtully) reported from Melksham, England

    @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobbyCombellack Hi Bobby. It can take up to 24 hours from yactivation for your service to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade