Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/10/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (45%)

    Wi-fi (45%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff What kind of customer service is this!?! £35 disappears from my disabled mother's account but that's not important enough to deal with now!?!?

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Why not take a look at your awful customer service or lack of...

  • Archetypical_CP 🖥archetypical cyberpunk📲 (@Archetypical_CP) reported

    @Ser_Pyrro @giffgaff Kindly request for assistance via sending a direct message for help in recovery your account back and your lost fund..

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    This, after the @giffgaff Twitter team were quite insistent on doing a SIM swap. Because apparently, the fact that my current SIM works fine when connecting to a different mast means nothing to them. Top tip: NEVER take tech advice from Giff Gaff!

  • JohnRouker Sherlock Poirot-Gently 💙 #supportnhs 🌈🦊 (@JohnRouker) reported

    Broadband is out I'm surviving on mobile hot spot hey giffgaff/o2 can you maybe expand you're 5g areas/ boost the 4g signal so erh it works without interruption

  • Scott1984FP Scott1984FP (@Scott1984FP) reported from Bedford, England

    May Switch To: @GiffGaff #PAYG & Make 1-2 Texts Or Phone Calls Every 6 Months To Keep Numbers For 2 Mobiles :/ :) Considering You Think Biggest Uk Mobile Network & Great, You Make Very Expensive & Limited/Caps On Mobiles & Complicated :/ :( @WhichUk ,Big Uk Networks Mug Us Off

  • PufferfishTech Lost In Tech (@PufferfishTech) reported

    @digituba are you on the same network? I know giffgaff = O2 but they only give giffgaff really crap phone call quality and slow speed.

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff 22hrs since I raised issue, still not resolved. 32hrs of no internet/calls/msgs for my my elderly disabled mother ...still not resolved!!!

  • WilliamNB 🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported

    We live in an age of miracle and wonder! You know that O2 mast @giffgaff said was working perfectly, despite my having no signal at home? Well, they've fixed it, and I have signal again!

  • diswhorientated Diswhorientated (@diswhorientated) reported

    @slut4satanism I use Giffgaff. Getting a work phone is a good move, when you're not working you can switch it off and forget all about annoying clients