Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 03/04/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (27%)

    Phone (27%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @PhilipP03455974 We're so sorry to see this. Please try clearing the cache and cookies on your browser, and then try that out again. If you do have the same problems, we would recommend trying that out from a different internet browser or device. - giffgaff Emer.

  • YNWA_4Life Trist ➐ (@YNWA_4Life) reported

    @dirtystopoutesx @EE EE have the worst customer service, it's part of why I went to GiffGaff, because you're treated properly and decently, whereas EE, a BT company, seem to go out of their way to be so utterly appalling!

  • rp4ei393 Rach (@rp4ei393) reported from Stirling, Scotland

    @giffgaff I have been charged for a phone and no confirmation and told on website error with my card. Can you please cancel this order as had no email confirmation of order yet money taken!!!

  • rivero_stan Stan Rivero 🅴 (@rivero_stan) reported

    @glueebybladee Wtf is giffgaff

  • colind1969 🇬🇧 Colin 🇬🇧 (@colind1969) reported

    @giffgaff is there a problem in Glasgow? Haven't been receiving text messages since Friday.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lasombra_br You would be able to use a MiFi device, that's not a problem, but unfortunately we wouldn't provide those. - giffgaff Emer.

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    Smarty is Three 3G and 4G, owned by the same company. The top speed I've had so far is over 38 Mb/s. It's usually slower in the daytime. Recently, I had 9 Mb/s but last night I had over 30 Mb/s. Giffgaff is less cheap and uses the O2 network. I've been with them since 2014.

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    I am in the process of terminating my domestic ISP contract early on the grounds of unreliability and continuously slow speeds. I've returned to mobile broadband. Get a phone that can work as a wi-fi hotspot or a cheap mobile router, plus a SIM from Smarty or Giffgaff.

  • ahaBlonde Aimes English (@ahaBlonde) reported

    @giffgaff So gutted, got my iPhone 6s refurbished like new and the battery won’t retain its charge! I want to know if I ask for a replacement and I have another problem and it needs to go back, can this returned for a refund? Not sure I’ll do this though as might happen again!

  • ImperioBellaL Rebecca Scorer (@ImperioBellaL) reported

    @giffgaff Any update yet? I still have no signal! What's the point in paying for a service if I can use it.