Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 09/17/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LilMsFickle Lil Ms Mally (@LilMsFickle) reported

    Bitten the bullet and ordered a new phone direct from apple, an iPhone 12 mini, going for closing o2 account and paying old phone off as their customer service are crap and I’ve had nothing but issues with them. I’m off with a giffgaff sim only deal so I’m not as tied in. #sorted

  • josda100 Josephine (@josda100) reported

    Can you tell me how long it takes to switch over to your network? #giffgaff

  • LoganBanks2 Logan Banks (@LoganBanks2) reported

    @EE Anyone joining EE needs their head checking. Crap customer service. Poor loyalty scheme (with them for 5 years and still wanted money for upgrade) non competitive deals. Do what I did and join @giffgaff

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff Ahh my bad. I wasn’t closing the window. Thank you. Have done.

  • Tracie80290038 Tracie (@Tracie80290038) reported

    @ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

  • evkmusc Erin 🐭 (@evkmusc) reported

    When I left o2 for giffgaff they were like "You do realise it's on o2's network but you won't get phone customer service?" As though that was a selling point and not the bane of my existence.

  • SenorCarlosDan Carlos Danger 🇲🇽 (@SenorCarlosDan) reported

    @pxvzky LOOOL cmon g you know this intel connection 🤝 Smarty’s 4G is ******* ****. Trust me giffgaff is the one

  • Tonkawonka2 Tonkawonka (@Tonkawonka2) reported

    @Walkabout24 Yes it is a problem. I only have a Giffgaff phone. No computer, no TV, no internet. My phone is ok, but cuts out mid call. Try telling that to consultants who think everyone has good internet etc. I told the last one see me face to face or not at all.

  • Smiffy1890 Brent Smith (@Smiffy1890) reported

    @giffgaff quick question, why would I buy a £10 goodybag that has 6gb of data, when I could buy a £10 golden goodybag that has 9gb data? I don't have a 5g phone so does this golden one support 4g use?

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff I can’t do this as I’m not a member. Nor do I have an incident number. I’ve just tried.