Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/12/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RupturedDuck RupturedDuck 🧡 (@RupturedDuck) reported

    @giffgaff any chance of adding WiFi calling as a feature? No signal at home and it’s becoming more of an issue.

  • Carlo14601 Carl (@Carlo14601) reported

    @Ofcom surely there is a minimum guaranteed speed the networks need to provide, and O2 is failing miserably on this?! Across the UK as noted in their own community forums and the giffgaff forums proving there is an issue they are reluctant to address. #greed

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @EarlOfSidmouth Our network is very busy in your area at the moment, which is the reason why you're having issues whilst you're there. Our engineers are working on this. Your internet data should work as normal for you in other areas where the masts are working as normal. - giffgaff Emer.

  • ButteryMike Mike Buttery (@ButteryMike) reported

    @giffgaff trying to cancel a monthy sim deal on a look after child thT as moved on.been trying for over a month now

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    @giffgaff I followed your link, Tasbiya, and supplied information about my problem but I've heard nothing. I really am going to have to switch mobile supplier if I can't get someone to help me.

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    Been with @giffgaff a few years and I like them. However, I'm going to have to leave. I have a technical problem and I just can't contact them. The Ask A GiffGaff Agent link is dead. I have tried it on my tablet, mobile phone and two laptops. Come on @giffgaff this isn't good.

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    @giffgaff Thanks. Sorry to press you by it is causing problems.

  • itsnhim Giang Nguyen (@itsnhim) reported

    @giffgaff cannot log in either on app or web browser. Said there is connection issue but the internet is working fine. Asked a friend to try and have the same problem

  • EarlOfSidmouth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🏳️‍🌈 (@EarlOfSidmouth) reported from Sidmouth, England

    @giffgaff hello. My 4g has been down all afternoon so phone is essentially defunct if I leave the house. What’s the problem?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @EarlOfSidmouth Unfortunately there isn't currently a timescale available as to when this will be resolved. The map would show what the coverage in the area normally is, however it shows network is currently busy, which would be cause an issue with your service. - giffgaff Emer.