Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/16/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jamesmitchell09 We're glad to hear that you've now been able to log in successfully, James. The SIM swap can take up to 24 hours to complete, however we would recommend restarting your phone periodically during this time, as this would normally help. - giffgaff Emer.

  • lisakaly Lisa K (@lisakaly) reported

    @giffgaff are you having outages in west london? Today’s service has been nonexistent

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jamesmitchell09 Hi James. We were aware of an issue with logging in, however this has now been resolved, so would you be able to try logging in again please? - giffgaff Emer.

  • khalid22saeed Khalid (@khalid22saeed) reported

    @godsownrube @giffgaff It eventually went through about an hour after I DM’d @giffgaff. They might offer good packages but customer service doesn’t exist. Infuriating. Good luck

  • R1zwanUK RT (@R1zwanUK) reported

    @giffgaff can’t make or receive calls or send or receive texts. I have the phone showing that there is network but doesn’t allow me to do anything

  • khalid22saeed Khalid (@khalid22saeed) reported

    @giffgaff is there a problem with your top up service, I’ve just topped up £20 and still not activating the goody bag, have switched the phone on and off. Seriously frustrating 😡

  • LewisB1gaming LewisB1 (@LewisB1gaming) reported

    Is anyone with @giffgaff if so are you having trouble logging in - UK, Manchester?

  • AlexOLoughlin18 Alex O'Loughlin (@AlexOLoughlin18) reported

    @giffgaff hi guys, trying to activate a SIM but the website/app won’t let me login with my new member details. Can you help please?

  • _SimonRice Simon Rice (@_SimonRice) reported

    @samuelaled @ThreeUK If I’m not mistaken, only EE & O2 support it - & this excludes MVNOs on their networks like Giffgaff too

  • sms87929 EmoGoose (@sms87929) reported

    @giffgaff Hi, having problems logging into my account this afternoon - have tried on two different devices, and the log in page is just hanging. Any clue how long this will be like that?