Giffgaff outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 3 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  John H (@Johndartspur) reported 23 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  Richard Anthony Lloyd (@richardlloydact) reported 29 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 39 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Wang Lin (@AzukaFred) reported 43 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Mr Wellington (@Bukom_Boy) reported 53 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 54 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Lawson (@stitch_83) reported 3 minutes ago

  @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

• 
  giffgaff (@giffgaff) reported 3 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  Siah (@Isi868) reported 5 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  daryl greaves 💭 (@greavesdaz) reported 6 minutes ago

  @giffgaff is there an issue with signal in the DE11 area? Can’t get any signal at all unless connected to WiFi

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 8 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  My Name is Phil (@philhguk) reported 10 minutes ago

  @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Lulu J (@LuluJ43872028) reported 12 minutes ago

  I'm sorry but how can it be so bad? My WiFi connection is down again so I can't access anything on my laptop or the Firestick. I can use my phone to access but only when I turn off my WiFi (i.e. Data is working, thanks GiffGaff). But @TalkTalk wifi? Nothing.What am I paying for?

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 15 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 15 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.