Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 03/12/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (31%)

    Phone (31%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • boblomu85 Boblomu85 (@boblomu85) reported

    @giffgaff Hi there, I actually do get 3g / 4g at the house - I'm writing to you now. It's just the upload speed (mainly) that is poor, or at least very patchy, making it hard to do video calls. But thanks!

  • hardcoreminimo HardcoreMiniM (@hardcoreminimo) reported

    @giffgaff is your network down I'm Bristol? No mobile Internet coverage...

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Unless you have a customer service issue. Absolute worst. 9 days and never once got a real-time chat with ANYONE but got bounced around about 10 different people, sometimes waiting days in between replies... AWFUL

  • jimm2525 james fleming (@jimm2525) reported

    @giffgaff whats going on with your network the last two days have been terrible, thats the last time i pay for unlimited data, haven't been able to load a simple web site??

  • EmmaRa70 Ems6170 (@EmmaRa70) reported

    @BRUMSTOKIE Smarty do 30gb data with unlimited calls and texts for £10 per month. They use the 3 network. Giff Gaff do 25gb for £15 with unlimited calls and texts and use O2 network. Customer service is better with giffgaff.

  • ssbib85 Salford Citizen (@ssbib85) reported

    @giffgaff It’s the only thing you guys are missing and sadly it looks like it’s going to have to be an essential service for me. Please pass my request for WiFi calling up the chain for me Tasbiya. Thanks.

  • clarkie_18_ Clarkie 💙 (@clarkie_18_) reported

    @giffgaff She just tried, and was told she had no credit. Which is nonsense, she was able to call her brother with no problem.

  • VictoriaEHarris Victoria E. Harris (@VictoriaEHarris) reported

    @giffgaff hey my partner hasn’t been able to get any solid signal all day. Has managed to send text but no mobile data. In Weston super mare. Anything going on??

  • Eoin_Burns Burnsy (@Eoin_Burns) reported

    @giffgaff hi guys what is going on please? I’m home in Ireland (republic of) and I can’t use mobile data, I’ve already spent £40 on credit, which quickly ran out. Feels unfair. Wife has no issues on her @ThreeUK phone (unlimited data, at no extra cost). Can you please help me?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Juliealderson2 Hi there. We're sorry to hear this. Please send us a DM with your full post code and we'll see if there are any issues in your area going on. - giffgaff Jeanette