Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/14/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @virgomoontingz We can appreciate this must be frustrating. Whilst this is occurring, you may experience issues with your service. The engineers will be working as fast as they can to resolve this. We'd recommend updating your case if you are unhappy with the reply. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @gunnergrahamV Oh dear, Rich. Please can you provide the full UK postcode via DM, so we can check for issues in the area for you - giffgaff Jade

  • virgomoontingz 𝖕𝖎𝖘𝖈𝖊𝖘 𝖕𝖊𝖆𝖗𝖑 🧜🏽‍♀️ (@virgomoontingz) reported

    @giffgaff Yes I have been in touch with your agents who told me my local mast is not working and suggested I travel over 2 miles to receive universal credit calls…I’ve now missed multiple phone appointments because of this and will have my money cut if this isn’t sorted.

  • lucky1uke_ Luke Wilson (@lucky1uke_) reported

    @giffgaff Thinking of buying a phone this Christmas? Avoid giffgaff, I was delivered an empty box 3 weeks ago and still no phone/refund. Absolutely zero customer service or may as well be!

  • z52782 z52782 (@z52782) reported

    @Alexand71730874 @giffgaff Hi there, What exactly is the problem? @giffgaff

  • outofrange17 Cat (@outofrange17) reported

    @giffgaff as of this morning my phone won’t connect to data… have tried turning off/on again, resetting manual roaming, resetting network settings and nothing has worked!

  • virgomoontingz 𝖕𝖎𝖘𝖈𝖊𝖘 𝖕𝖊𝖆𝖗𝖑 🧜🏽‍♀️ (@virgomoontingz) reported

    @giffgaff I have replied and have not heard anything back. How long will this take? I’ve now gone 3 weeks without service and if my way of living is effecting it is down to you. This is a repeat issue, also. Phone mast always seems to be down in my area. Not great is it, Jeanette?

  • Alexand71730874 Cryptocurrency? (@Alexand71730874) reported

    @giffgaff You are going to steal £8 from my account and I can't do anything about it. Send help now!

  • joannao33224061 joanna obrien (@joannao33224061) reported

    @giffgaff why have I had no response to my complaint that was logged 2 days ago😡😡 it says a response it given within 24 hrs awful customer service and a joke that you cannot e mail or phone anyone !!

  • MrsClaire Claire Anderson (@MrsClaire) reported

    @giffgaff morning. I live in Shipley, W Yorkshire, and for the last few days I haven’t been able to make a call without getting cut off. Same for my family and neighbours. Is there a problem with a phone mast or something amiss in our area?