Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 02/15/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • craiglaurenc Craig (@craiglaurenc) reported

    Just requested a PAC code from @giffgaff shocking mobile data connection.. it never works. Can't wait to leave

  • twiwendyuk wendy (@twiwendyuk) reported

    @giffgaff Where's my REPLY TO SORTING the issue, YOU ASKED MY POSTCODE THEN WENT..... #WATCHDOG

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @monaghp @giffgaff Hi Paul. Giffgaff don’t support eSims am afraid.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RJ_the_man87 We do understand that this would be very stressful for you. Please rest assured that we're working hard to resolve the issues with the mast, and based on the information you have shared with us we can see that the mast is estimated to be fixed on the 9th of June - giffgaff Jade

  • Tanni39276484 Tanni (@Tanni39276484) reported

    @giffgaff got my first SIM card. Eventually managed to log on with a usernane sent by giffhaff. Add card, try to pay for goody bag. Every time I approve the payment in my bank app the giff gaff app closes and takes me back to the activation code. #fail

  • monaghp Paul Monaghan (@monaghp) reported

    @giffgaff Thanks for the prompt reply. I had hoped that as a Virtual Network Operstor using O2’s platform you might have an offering.

  • twiwendyuk wendy (@twiwendyuk) reported

    @maz24711 @giffgaff Until it STOPS WORKING, AND THEN KEEP YOUR MONEY, ALSO BEING WITH THEM FOR YEARS, but when it does go wrong NO HELP, NOTHING TGEY CAN DO.... FOBBED OFF.

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @luetchyboy @giffgaff Have you tried turning on/off airplane mode to see if that resets your network connection?

  • boyci3 Adam Boyce (@boyci3) reported

    @LukeJames8 @VodafoneUK I get the same with @giffgaff shows 4G but dogshit signal.

  • graceeeekay Grace Kay (@graceeeekay) reported

    @giffgaff No is this something you can help me with