Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/20/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • dougshaw1 Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • dangermouse87 Nikita Green (@dangermouse87) reported

    @giffgaff Okay I was just trying to Vito f to attention the potential fraud element. I’m not a Barclays or giffgaff customer but some people could be both.

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Its great just as long as you don't mind paying for a service you dont get

  • dangermouse87 Nikita Green (@dangermouse87) reported

    @Barclays potential fraud attempt by this GIFFGAFF telephone number. Not a Barclays customer

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff [incident # 220516-001140]

  • Dan45248009 Daniel (@Dan45248009) reported

    @giffgaff what's happening with 4g and mobile connections around Northwich? For months now the signal just keeps dropping randomly and today I had no connection 4-5 times throughout the day. I need constant internet access for my job and this is getting ridiculous.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markkitchen5 We are online only, and do not have a customer service line to call you on, Mark. As we've now chased this up for you, rest assured a member of our team will be back in touch as soon as possible to help sort this out - giffgaff Jade

  • stephaniedk96 Stephanie Kelley (@stephaniedk96) reported

    @scriblerian I always did this in reverse—PAYG in the UK (bc giffgaff was cheap, like £8/mo) & paused my US Verizon plan for months at a time, so I could keep the number/have service when here. Maybe there are cheaper US PAYG plans now though?

  • DowlingNFL Richard Dowling (@DowlingNFL) reported

    @giffgaff My roaming isn't working in Italy. Your website suggests I should still have service. Can you help? Thanks

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Just pay a bit extra guys and get a service that works and proper customer services

  • Ergun_Kazali Ergun Kazali (@Ergun_Kazali) reported

    @boyci3 @giffgaff Funny, I’m in London & I had the opposite. I was with Smarty for a short while, had terrible signal 50% of the time practically everywhere. Since switching back to Giffgaff I’ve had no such problems. 👍