Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 12/21/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Internet (19%)

    Internet (19%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • katyasoph95 Kat (@katyasoph95) reported

    So upset with @giffgaff who did not put my full address on my package for my new phone. Now it’s been delivered to the wrong place, I tracked down the building but it’s been taken😭 now out of pocket with no phone!

  • fabrownco Fraser 💛❤️ (@fabrownco) reported

    Never buy a phone from @giffgaff folks. My sons been trying to get the faulty birthday phone they sent him fixed for almost a year now and they're still trying to make out it's our fault.

  • JSB93x Jordan (@JSB93x) reported

    @giffgaff hi is there an issue as my phone is just saying no service?

  • ToxicAngel84 🌸Just Nicki 💨💚✌🏻 (@ToxicAngel84) reported

    Bloody @giffgaff has locked me out of my own account and now says they can’t help me. Instead I have to ask an agent that’ll get back to me within 24 hours. This ain’t good enough, I need a goodybag today so I can make an important phone call 😡😡😡

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @mizzoopa We are very sorry to hear this. Can you please provide your full post code and we'll ensure there are no issues in your area which may cause this. - giffgaff Jeanette

  • Adam_Hosker Hosker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Adam_Hosker) reported

    Virgin Media @vmbusinesshelp down so the office running off a single @GiffGaff 4G Modem. Well, at least I know the backup is working. Everything sooooo slow.... I should probably get a 5G Modem?

  • Caolannkearney Caolán Kearney (@Caolannkearney) reported

    @giffgaff She hasn't because it can take as long as 24 hours and she is going down there in the next half hour so was seeing if I could get a quick answer!

  • ToxicAngel84 🌸Just Nicki 💨💚✌🏻 (@ToxicAngel84) reported

    Does anyone else have trouble with @giffgaff agents not reading your question and just sending generic email responses with links you’ve already tried??

  • Nannagetsfunky Angela (@Nannagetsfunky) reported

    @Suse_Susie @VodafoneGroup @GBNEWS We buy our phones and use Giffgaff. No issues at all.

  • theblubster theblubster 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@theblubster) reported

    @Suse_Susie @VodafoneGroup @GBNEWS Giffgaff SIM only deals for me. Never been let down yet, and the prices are reasonable.