Giffgaff

Giffgaff Outage Report in West Malling, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Malling, Kent, England 01/04/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • richardlloydact Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @Chlozbo Hi Chloe, this is not all @giffgaff doing but your device too. If it is an iPhone you need to change your number to the ported (old number) then switch off iMessages and FaceTime all in your settings. And switch them back on. This should fix it. If it isn’t an iPhone,post back

  • cllrjesslennox Jess Lennox 🍞🌹 (@cllrjesslennox) reported

    @wiredfire Giffgaff sell refurbs - I've never had a problem with any of them!

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • UncleZebulon SiBr (@UncleZebulon) reported

    @giffgaff All this frustrating garbage would be avoided if you allowed multiple sims to be managed from a single account. Feels like bloody amateur hour.

  • JordanAndrewSp3 Jordan Andrew Spicer (@JordanAndrewSp3) reported

    @SMARTYMobileUK No you don’t understand because you’re not in my situation I can’t contact anybody for free days it’s not acceptable giffgaff do why can’t you cancel the Sim when it arrives why does it have to be straight away I just don’t get it

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @rhatica_gazma Oh dear, Ruth. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • KerryScottMcNa1 Kerry Scott (@KerryScottMcNa1) reported

    @giffgaff Hi, I need some sort of QR code to link my new Samsung smart watch up to my phones data plan. Can you help me with this? Thanks

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @wiredfire The battery will be in full working order, as we check battery life before the phones go out to our members. However, if there are any issues then all refurbished phones on giffgaff are covered under a 12-month warranty - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @standup220 We can understand how frustrating this must be with your data running slower than expected. Are you able to confirm if this is at home or in all areas? If only at home, please confirm your postcode through DM for further help. - giffgaff Jeanette

  • MarkAlexander6 Mark Alexander (@MarkAlexander6) reported

    @ThreeUKSupport what's going on with mobile broadband in the po12 area? I've had to move to @giffgaff for today! I'll contact customer services for a refund tomorrow!