Giffgaff

Giffgaff Outage Report in West Horsley, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in West Horsley, Surrey, England 01/18/2026 08:25

January 18: Problems at Giffgaff

Giffgaff is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SigniusNetworks Signius (@SigniusNetworks) reported

    1/ @giffgaff I been with you about 12yrs & got 3 SIMs with you & your piss fuxxing poor tech support agents are about to lose you my business, it's been 3 days now of waiting 24hrs for a reply each time to support ticket where agents give a canned response each time without

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @giffgaff @O2 The £7 electricity top up at the Coop has got through but the £8 gas has not reached the meter, for the first time ;( Suspect @O2 outage may have something to do with this too. I have to work out how you "key in the vend code" 🤔😬

  • paulveness1974 Paul V 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #THFC #COYS (@paulveness1974) reported

    @giffgaff can you please tell me why I lost all signal in the ky14 postcode area yesterday (6th April) at roughly 1330.. And its only just come back on (7th April) at 00.24..

  • Velvetronics lXVSXl 🌹 🇺🇦 (@Velvetronics) reported

    @bmay @O2 I used to be with O2, moved to GiffGaff and never had any problems - all done online very swiftly.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @blakeg38171204 That's not right. Have you reached out to our agents about your service issue? - giffgaff Jeanette

  • thunderratz ThunderRatz (@thunderratz) reported

    My mum is having so much fun with gifs. She was calling them giffgaffs and telling me how one of her friends doesn't know how to use them but Giffgaff is a mobile service provider. Eventually, I understood what she was on about. I rarely use gifs. I use words. Bloody old people!

  • FanticsTV Danielle. (@FanticsTV) reported

    @giffgaff Hey GiffGaff, currently trying to find out how much I have left to repay on my phone (purchased with RateSetter) but when I click onto manage my repayments the page just loops back and nothing shows, please help?

  • ijjeeezy I, (@ijjeeezy) reported

    @giffgaff Best Network and i purchased my phone from them. Amazing choices on the website and next day delivery have to add customer service is always on point. 👏🏾👏🏾👏🏾

  • tosyn800 Tosin Oginni (@tosyn800) reported

    @giffgaff your service is very slow. I have ordered for a sim card since Monday and as at today, Thursday the status still says processing. No contact phone number to get help What a service

  • D0dgyDav0 Iain Davenport (@D0dgyDav0) reported

    @JasonGood @Lucy_cat_lady Giffgaff is a virtual provider run by o2 but cheaper because there isn’t anyone to contact if you have a problem. There’s a members forum for support. Tesco mobile is also on o2. Just different platforms to appeal to different types of customers.