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Giffgaff

Giffgaff Outage Report in Stourbridge, Dudley, England

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Stourbridge, England

The most recent Giffgaff outage reports came from the following cities: Birmingham, and Oldbury.

CityProblem TypeReport Time
Birmingham Phone 26 days ago
Birmingham Total Blackout 1 month ago
Birmingham Wi-fi 2 months ago
Oldbury Phone 2 months ago
Birmingham Total Blackout 2 months ago
Birmingham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • sysadmiral
    Amo Chumber 👨🏽‍💻 (@sysadmiral) reported from Birmingham, England

    All the lights flickered & then our local neighbourhood had a power outage. Lasted about 4mins but local WAN seems to be down for multiple ISPs/methods... (Virgin broadband/EE 4G/Giffgaff(O2) 4G). Interesting breakage! ⚡

  • StunnerCurves
    StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @giffgaff And still dropping signal every 3 hours

  • myles_morris
    Myles (@myles_morris) reported from Birmingham, England

    GiffGaff unlimited everything for £25 be sneaking in some 2G data like we won't notice. Everything will just move slow randomly for about 10 mins then it's rapid again.

  • AWaters1992
    Alex H₂Os (@AWaters1992) reported from Wednesfield, England

    @giffgaff Tried that just get a pre written scripted email back. Il look else where. A phone network provider with no phone theirself. You couldnt make this shit up 🤣🤣🤣🤣🤣

  • royale_musiq
    Elisha Royale 💋 (@royale_musiq) reported from Birmingham, England

    If anyone else is having this problem call 1626 to turn your voicemail off. You can reactivate if you want by calling 1616. #GiffGaff #GiffGaffSupport

  • lorenzodube
    Lorenzo (@lorenzodube) reported from Birmingham, England

    @giffgaff Can you reply so I don’t go the night without a phone because you fail to have a call operative system I’m 2020

  • Sammykins9486
    Samantha (@Sammykins9486) reported from Birmingham, England

    @giffgaff hey- can I please get some help as soon as possible regarding a sim swap issue? I have no signal at all - no working sim and expecting important phone calls

  • CriticJonni
    Jonathan Currinn (@CriticJonni) reported from Birmingham, England

    So apparently I've been with @giffgaff for 8 years! It feels like a lot longer, it:s incredible value for money and swapping over was one of the best things I ever did... I need the price of phones to go down so I can buy a new one, would never consider a contract! No need to!

  • Splashy23_
    ✨Splashy💥 (@Splashy23_) reported from Birmingham, England

    My boy @SirMcFreddie still using Giffgaff … an possibly in the same sentence as the worst network ever..

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • unit_1974
    🐺Wolfish (@unit_1974) reported from Selly Park, England

    Seem to be finding it increasingly difficult to maintain a 3G signal from @giffgaff in Birmingham City Centre and around University station / Birmingham University area. Already had to give up on 4G in the city. Not really good enough. Couldn’t even tweet this from location!

  • alisonpinky85
    💓🦄aly🦄💓 (@alisonpinky85) reported from West Bromwich, England

    @giffgaff I don't know they all manage there acts very well to me it's Going to be hard now they going choose there other half there acts now its horrible I tweet soon who I like best in each catogry

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Abraham77213196
    Abraham (@Abraham77213196) reported

    @giffgaff is 4G not working? It’s been absolutely **** over the last couple weeks. I currently have 3G.

  • AndrewShute2
    Andy S (@AndrewShute2) reported

    @giffgaff @O2 would somebody like to sort out the transmitter strength that covers PR7 before I take my custom to another network, I’ve moved to within 0.5km of one of the Uk’s busiest motorway service areas & have one bar or it drops to 3G 😡 Ridiculous & slow!! .

  • Mykiel_B
    MikeKAB (@Mykiel_B) reported

    @JerryGiraffe @giffgaff Yes, in order to access any support aside the frequently asks questions and the knowledge base, you would have to create an account to access the community or contact the agents.

  • IanSMcNee
    Ian McNee (@IanSMcNee) reported

    @EE Too late. Your tech support basically told me to "turn it off & back on again" so I've cancelled my EE accounts & moved to @GiffGaff. Your website uses some kind of anti-DDOS filtering that generates false positives & your tech support won't acknowledge this = website unusable.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @mmper9 We're sorry to hear this, Miguel. Please provide your full postcode and we'll check for any issues in your area. - giffgaff Janine

  • shed7anorak
    Sherina Anuar (@shed7anorak) reported

    @giffgaff Okay thanks I tried via text and it didnt work either. Could it have something to do with me switching provider and requesting a PAK code? They no longer recognise me as a customer

  • JerryGiraffe
    James Nairne (@JerryGiraffe) reported

    @Giffgaff is there any way of getting hold of anyone at GiffGaff when there looks like a security breach on your systems? My daughter has been locked out of her account, her phone won't connect to your network, but you can't raise an issue without logging in. Not exactly easy.

  • MrLukowski
    Andrzej Łukowski (@MrLukowski) reported

    @giffgaff hello! I bought a refurbed iPhone from you that was supposed to be ‘like new’ but the battery life is terrible - would this fall under a technical fault or would I just be better off refunding and start again? Apologies if this account doesn’t deal with hardware

  • MrLukowski
    Andrzej Łukowski (@MrLukowski) reported

    @giffgaff hi one more thing - I have left the charger that came with the phone at my workplace and won't be going back soon. Is this a problem? I’m very happy to not have the charger replaced, or to send a different but slightly older charger with it… just don’t want return invalidated!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @flintworks We're sorry to hear this. Please DM us your full postcode and we'll check if there are any issues in your area. - giffgaff Janine