Giffgaff Outage in Sevenoaks, Kent, England

@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

Giffgaff is so slow and keeps breaking

I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

giffgaff finally back to more data less money but ofc its slow now 😐

No signal, phone or data here @giffgaff

@giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

@SteveCluett We're sorry about this, Steve. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

Hey @giffgaff we’ve been experiencing little to no coverage in the Winchester area (SO23) for over a week now. Was wondering if you could shed some light on the issue please

Right now my GiffGaff service on my phone is faster and more reliable than @virginmedia #virginmedia I can go on like this for days until I've been released from my contract or go to the #newspapers or #bbc to expidte things. Every month there's something. Luckily for now I CBA!

The frustrations of having full signal and 4G, but your phones acting like it’s at the top of the Himalayas. Is this the end of 4G as we know it? #5Gtakingover @giffgaff

@stuartbentley82 We're sorry to hear this Stuart. We've had a look and can see there is a mast issue where you work, so this is why you're facing issues with your signal. The engineers will be working as hard as possible to resolve this, and we appreciate your patience. - giffgaff Jeanette

@giffgaff Can someone help me with a phone I’ve returned?

@giffgaff I have just ordered my sim from you guys, I hope your better than @virginmedia because they have left me with no mobile service for 5 days and counting. I wont be able to text PAC from my number, will i still be able to keep my old number

@virginmedia You are without doubt the worst company to deal with, i have had no mobile service since 27/11, I spent 3 hours on chat and have been sent a new sim, that I have to text ready on my old sim, which doesn't work because i have no service. #giffgaff

@giffgaff @giffgaff it’s been 3 whole weeks I don’t have network in Thamesmead area ! Can you do something about it ?

@giffgaff @giffgaff Hi I need your help , my acccount goody bag expired dec29th and I renewed it, but it doesn’t work I was trying to check it out on your portal but mistakenly I bought another goodybag kindly help as I want a refund for one out of the two.