Giffgaff Outage in Sevenoaks, Kent, England

@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

giffgaff finally back to more data less money but ofc its slow now 😐

No signal, phone or data here @giffgaff

@giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

@giffgaff hey giffgaff, wondering if you can help me help a friend? Their WiFi has gone down and they can't get their mobile data working so they're wondering how to contact you to troubleshoot it?

@LouMycroft @eqtraining Yeah I have the friend's place I was staying before this had no Internet, so I bought 100gb data from giffgaff. Accidentally managed to spend £9 credit submitting a uni assignment before realising I had run out my last goodybag, but at least I won't have same problem here!

Been with this provider for a number of years. Good value but important during these times customer service is consistently superb @giffgaff

@giffgaff why are you sending refurbished phones with only 82% battery health left? This is the second phone from you with the same issue! Phone not even QC checked as battery dead on arrival & certainly not ‘LIKE NEW’ as advertised! Getting nowhere with customer services #help

@giffgaff If your geeks said “damn those stupid new domain names” (or words to those effect) I agree, and when I get my time machine I will be going back and fixing the entire dns shenanigans whilst riding a stegosaurus.

They thought we was a fake ‘network’ and tried joining 02 on the sand which is why giffgaff was developed but then things tuck a turn for the worst and they tuck it over, it’s a big network connected to real tech…

@IndysHere @RainyDaysUwU giffgaff is my phone's network provider

@giffgaff Do you have a problem with your password reset? I have been trying to access my account with new passwords for over an hour.

Holy **** so far the ******* EE network has mileeees better signal than ****** *** giffgaff.. I get full bars indoors.. On giffgaff i was getting 2 at very specific spots.. It was manily 0 - 1 bar

@jay18170051 We're sorry to hear you're having issues. Please send us a DM with your full post code and we'll see if there's anything going on in your area. - giffgaff Jeanette