Giffgaff outages and service status in Rotherham, England

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  shelley (@shelleycummin) reported 16 minutes ago from Rotherham, England

  @giffgaff currently having problems with data, checked my goody bag and I still have 13gb left yet no data working whatsoever, any help?

• 
  Auric Goldfinger (@ReginaldDrax) reported 17 minutes ago from Doncaster, England

  @Jayalfakyn1 @giffgaff I'm having slow issues.leave it till tomorrow.

• 
  Christal Mighty (@elogudbyegirl) reported 18 minutes ago from Sheffield, England

  @YardleyShooting It’s crap and for quite a lot of money per month, I personally can’t wait to finish my contract and go back to GiffGaff. I was with them for a decade and never had many issues unlike I’ve had during the past year with EE.

• 
  Karen (@barbados_2010) reported 34 minutes ago from Doncaster, England

  @giffgaff why is it so difficult to contact anyone for help!!!! Frustrating!!!

• 
  Andrew Corton🇬🇧 (@RealMeAndy_46) reported 35 minutes ago from Carlton in Lindrick, England

  @giffgaff love being with this network. Just wanna ask is there off finding out how long iv been with @giffgaff #StaySafe

• 
  Ian Boaler (@IanBoaler) reported 38 minutes ago from Rossington, England

  @giffgaff when you try to ring voicemail it cuts off. Seems to be an issue.

• 
  Will Lee (@TweetTweetWill) reported 46 minutes ago from Sheffield, England

  So @giffgaff just more than doubled my monthly allowance for no reason. That’s how you do customer service 👍

• 
  t-r-a-v-i-s (@Wardculture) reported 55 minutes ago from Sheffield, England

  My @giffgaff signal has been absolutely atrocious the past couple of weeks and this is in Sheffield, Leeds and Manchester

• 
  Kit Bailey (@kitbailey) reported 56 minutes ago from Sheffield, England

  @giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heilier (@HHeilier) reported 4 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

• 
  Richa Malhotra (@RichaMa42314735) reported 8 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 10 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  Kyah_Music (@KyahMusic) reported 11 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Chippy (@NiftyNick4) reported 11 minutes ago

  @OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick

• 
  Searán (@shaxmack) reported 14 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  svengali (@_imey) reported 14 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  Simon (@Simonli127) reported 14 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom