Giffgaff Outage in Rotherham, England

My @giffgaff signal has been absolutely atrocious the past couple of weeks and this is in Sheffield, Leeds and Manchester

@giffgaff my phone has been without service since Sunday. I’ve emailed and I’ve sent messages via the ‘Agent’ but no response. Why is it so hard to reach you?! I’m paying you to provide a service. Please can you reply to incident number: 210915-000599

@giffgaff love being with this network. Just wanna ask is there off finding out how long iv been with @giffgaff #StaySafe

@giffgaff currently having problems with data, checked my goody bag and I still have 13gb left yet no data working whatsoever, any help?

@Jayalfakyn1 @giffgaff I'm having slow issues.leave it till tomorrow.

@giffgaff why is it so difficult to contact anyone for help!!!! Frustrating!!!

So @giffgaff just more than doubled my monthly allowance for no reason. That’s how you do customer service 👍

@giffgaff when you try to ring voicemail it cuts off. Seems to be an issue.

@SteveCluett We're sorry about this, Steve. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

Hey @giffgaff we’ve been experiencing little to no coverage in the Winchester area (SO23) for over a week now. Was wondering if you could shed some light on the issue please

Right now my GiffGaff service on my phone is faster and more reliable than @virginmedia #virginmedia I can go on like this for days until I've been released from my contract or go to the #newspapers or #bbc to expidte things. Every month there's something. Luckily for now I CBA!

The frustrations of having full signal and 4G, but your phones acting like it’s at the top of the Himalayas. Is this the end of 4G as we know it? #5Gtakingover @giffgaff

@stuartbentley82 We're sorry to hear this Stuart. We've had a look and can see there is a mast issue where you work, so this is why you're facing issues with your signal. The engineers will be working as hard as possible to resolve this, and we appreciate your patience. - giffgaff Jeanette

@giffgaff Can someone help me with a phone I’ve returned?

@giffgaff I have just ordered my sim from you guys, I hope your better than @virginmedia because they have left me with no mobile service for 5 days and counting. I wont be able to text PAC from my number, will i still be able to keep my old number

@virginmedia You are without doubt the worst company to deal with, i have had no mobile service since 27/11, I spent 3 hours on chat and have been sent a new sim, that I have to text ready on my old sim, which doesn't work because i have no service. #giffgaff

@giffgaff @giffgaff it’s been 3 whole weeks I don’t have network in Thamesmead area ! Can you do something about it ?

@giffgaff @giffgaff Hi I need your help , my acccount goody bag expired dec29th and I renewed it, but it doesn’t work I was trying to check it out on your portal but mistakenly I bought another goodybag kindly help as I want a refund for one out of the two.