Giffgaff

Giffgaff Outage Report in Richmond, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Richmond, Greater London, England 04/26/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Internet (33%)

    Internet (33%)

  3. Phone (18%)

    Phone (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Surbiton, Bermondsey, Ealing, Hackney, Wembley, Croydon and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSurbiton Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AGtrtokyo M A (@AGtrtokyo) reported

    @giffgaff can't activate my new sim. User name isn't recognised even when I reset. Can you help?

  • granth1974 Neil G (@granth1974) reported

    @KieranCairns @giffgaff Which is why my very first question was whether I moan to O2 and giffgaff. Tbh it's irrelevant who they use. I purchase airtime from giffgaff. It's giffgaff responsibility to me as a customer to tell me what is going on. If they can't do that they should escalate to o2

  • V1echa Viecha (@V1echa) reported

    what a waste of time and effort be ause of @giffgaff network error and #giffgaff stuff still dont give a ****(dont care, im still angry about errors in my ******* area) ******* liars - no one coming here to check or doing updates and fixing

  • MrsJHaitch Mrs H (@MrsJHaitch) reported

    @ottocrat @giffgaff @ThreeUK Not Three. They switched me off in the EU last September. Haven’t found a solution yet so would be interested if you do find one.

  • HelderFLG7 Hélder Gonçalves (@HelderFLG7) reported

    @giffgaff 15GB downgrade on EU roaming?? By giffgaff, thanks for everything, but I'm not going down with you.

  • vanlies Mark van Lieshout (@vanlies) reported

    @giffgaff Why is the roaming allowance going down.

  • Nicholasshaunp Nicholas Phillips (@Nicholasshaunp) reported

    @giffgaff @giffgaff your recently announced changes to free EU roaming, from 20G down to 5G, is not in line with your brand image. As a remote worker this was a key factor in my choice to use you. I'm going to look elsewhere. I can't be the only one. Spank those responsible for this.

  • TheTallBlonde1 Stefan Selby 🇺🇦 (@TheTallBlonde1) reported

    @giffgaff @sixtwotwo1 I contacted you 2 days ago and this is still not resolved. This is a massive problem considering some family issues at the moment. What can be done?

  • granth1974 Neil G (@granth1974) reported

    @giffgaff Who can actually help me here? Clearly nobody working for giffgaff. Should I complain to @O2?

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @vanessa76240084 @giffgaff What is the exact issue with the SIM?