Giffgaff

Giffgaff Outage Report in Richmond, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Richmond, Greater London, England 08/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Internet (23%)

    Internet (23%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Croydon, Mitcham, London, Harrow, Bermondsey, Islington and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomMitcham Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHarrow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yelitza89 Yelitza Leon (@Yelitza89) reported

    @giffgaff That it's not helpful to be honest there are no problems with my name, accounts, etc. I actually have an account with klarna and have never had a problem but they are denying me to buy another phone. Unfortunately after 6 years will need to change phone services.

  • boyer_89 l30¥£R (@boyer_89) reported

    This might sound mad but im actually looking forward to these next two weeks in work only coz i currently have no internet as its getting connected on the 26th and ive had to use my mobile hotspot to watch my tele and play the ps4 an my giffgaff signal has been **** aswell

  • Fit_After_Forty Niall Robertson (@Fit_After_Forty) reported

    @giffgaff Every little will help for some households. How well is this advertised - I’ve seen nothing to date? Can I donate data towards this effort?

  • athlynck Athlyn Cathcart-Keays (@athlynck) reported

    @giffgaff I just received a refurbished iPhone 7 from you in the post this morning, and the battery is a disaster. It has gone from 100% to 50% in less than 30 minutes, and I can see the percentage ticking down. It is also extremely hot to touch while charging. Please resolve

  • khalid22saeed Khalid (@khalid22saeed) reported

    @giffgaff is there a problem with your top up service, I’ve just topped up £20 and still not activating the goody bag, have switched the phone on and off. Seriously frustrating 😡

  • Yelitza89 Yelitza Leon (@Yelitza89) reported

    @giffgaff how is it possible that I have been with you guys for 6 years (I've purchased a phone in that time and paid monthly without problems-me having no contract of employment) and now I can't buy another one with a full time contract of employment?? I don't get it...

  • RichardFunnell Richard Funnell (@RichardFunnell) reported

    @giffgaff Hello GiffGaff. Need to reject 2 offers for used handset trade-ins. No phone number to call. Very frustrating. Please help!

  • kinson1964 james atkinson (@kinson1964) reported

    @giffgaff I've been with you for over three thousand days and now I want to change my membername. Can you arrange that or do I have to go to another network?

  • Preshtremel Creed not drago (@Preshtremel) reported

    Anyone having problems texting with O2 or Giffgaff?

  • peter_lord Ⓟⓔⓣⓔⓡ Ⓛⓞⓡⓓ 😎🇬🇧👍🇺🇸🇪🇺 (@peter_lord) reported

    @simon_euro Giffgaff use the O2 network (and, last I checked) are owned by O2 (to some extent). Somehow, they've got quite a different corporate culture, though.