Giffgaff

Giffgaff Outage Report in Richmond, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Richmond, Greater London, England 11/04/2025 22:40

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (60%)

    Wi-fi (60%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Richmond, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Gie_It_Laldy Polo  (@Gie_It_Laldy) reported

    @tech604boy @marxfemkitty It's funny, it went off for people who had disabled the alerts, then loads of people never got the alert at all. From what I've heard, Giffgaff users got it a minute early, and me and many others on Three never got it at all. Wouldn't be by the UK gov if it worked properly, eh?

  • 1benballer Ben Baller (@1benballer) reported

    @Grandpa_Pete @WhichUK @giffgaff Hi Peter, this is not a giffgaff issue. Many others did not receive this.

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

  • 1benballer Ben Baller (@1benballer) reported

    @menix1337 @giffgaff Hi Jesper, this is not a giffgaff issue. Many others did not receive this.

  • PhoebsBo Phoebe (@PhoebsBo) reported

    @MartinSLewis I’m with GiffGaff who use the O2 network, and I didn’t receive the emergency alert. I have an iPhone 7, currently running iOS 15.7.3, and I have the extreme and severe emergency alerts switched on in my settings/notifications.

  • natalyadell Natalya Dell (@natalyadell) reported

    @helenvecht @rogermerriman Three seem to have cocked up by lots of people on their network not getting it. I've seen QTs suggesting other networks repeatedly broadcast the alert (as per spec) and Three didn't... I was on GiffGaff and Three, dual sims, so could have been either which got it.

  • AndyMRoberts Andrew Roberts 💬🏳️‍🌈 (@AndyMRoberts) reported

    @Rick_Turner @TheSimonC90 I’m with giffgaff which runs on O2. What is the coverage like where you are? If you were not receiving a 4G/5G signal at the time of the test, you wouldn’t have received the alert. There are so many places around here that only get 3G and they won’t have received the alert.

  • david43ni david (@david43ni) reported

    @giffgaff hey a didnt get the emergency alarm iphone 13 pay and go is that a u problem or .gov issue

  • PhattGreg Greg Sully (@PhattGreg) reported

    Hi @giffgaff just wondering if there are reasons why I received no emergency alert today at 3pm ish? got multiple giff gaff phones and an iPad that received no alert, and curious if outside of it being a failure with the goverment system, if there is another reason?

  • WifeOfATechie Only Me (@WifeOfATechie) reported

    @ShazzBakes EE network, through GiffGaff.