Giffgaff Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
-
Phone (37%)
-
Wi-fi (26%)
-
Internet (21%)
-
Total Blackout (15%)
-
E-mail (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, Borehamwood, Croydon and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Borehamwood |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
-
Daniel MacQueen
(@macqueendan) reported
from
Tottenham, England
@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
-
Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
-
ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
-
Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
-
Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
-
Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
-
Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
-
meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
-
jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
-
Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
-
(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
-
gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
-
CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
-
Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
-
DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
-
Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
-
ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
-
RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
-
Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelly
(@kelly_tengi) reported
@Plusnet Yeah that's indoors, ground floor. This morning a call went straight to voicemail when I was in the bedroom, 1st floor, so no signal at all at times. If I disable the EE sim, I'm getting 4G+ full reception on Giffgaff. Reception is better on the street, but not great.
-
giffgaff | The mobile network run by you
(@giffgaff) reported
@pipppilottta There should be no issues with the top up system. Please can you drop us a DM, so we can advise further - giffgaff Jade
-
Marg 📚
(@Marg__Anne) reported
@CammyB21338686 @MartinSLewis I’m on giffgaff £6 a month for 1 MB of data & unlimited calls & texts too. Martin Lewis never tells people the really cheap offers only certain ones though. You can also get similar deals for £5 a month too
-
giffgaff | The mobile network run by you
(@giffgaff) reported
@SwanChaiBaldwin If possible, please try your SIM in a different phone to see if the issue persists. Send us a DM and we can get further info from you, to check your account. - giffgaff Jeanette
-
Mr Bodge-it
(@Bodge_it_all) reported
@giffgaff I want to know if I can use mobile broadband without breaching the fair use policy. You want me to make an account in order to ask a question about becoming a customer though - err, no thanks. So, can I use 4 or 5 Gb per day?
-
Ruaraidh Gillies 1️⃣9️⃣🖐🏼☝🏼️
(@redbyname) reported
@giffgaff Thanks. Is that something I should try when I'm having difficulty getting a connection, or if I do it now (when I'm sat at home) could it prevent problems in the future?
-
H-
(@hazelneish1997) reported
@giffgaff can someone help me please?
-
John Woods
(@Yorksims) reported
@Tedds04 @giffgaff You can't unfortunately,giffgaff don't support Wifi calling.
-
Tedds04 🇬🇧
(@Tedds04) reported
@Yorksims @giffgaff That’s awful
-
Swan Chai Baldwin
(@SwanChaiBaldwin) reported
@giffgaff Thanks for your speedy reply. Tried… didn’t fix. Any other ideas please?