Giffgaff

Giffgaff Outage Report in Richmond, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Richmond, Greater London, England 02/14/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent Giffgaff outage reports came from the following cities: City of London, Hackney, Woking, London, Croydon, Southwark and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Total Blackout
United KingdomHackney Phone
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • vrb28 Vicky O'Brien (@vrb28) reported

    @giffgaff my husband has received multiple emails from you saying welcome to giffgaff but he is a happy customer at another network. Any idea why this is, is this a scam that you are aware of?

  • nojwop Jon Pow 🏳️‍🌈 (@nojwop) reported

    @giffgaff 28 HOURS AND STILL WAITING FOR AN UPDATE / SERVICE RESTORATION. This really feels like NOTHING is being done by @giffgaff until the Monday morning technical crew sign on to work.

  • ljhenshall Lewis Henshall 🏳️‍🌈 (@ljhenshall) reported

    @giffgaff Heya, I started a new goodybag after midnight today but the end date is showing as the 13th rather than 14th of June. Please help.

  • GR19161970 𝕲𝖆𝖗𝖞𝕽𝖚𝖘𝖘𝖊𝖑𝖑 (@GR19161970) reported

    I'll give them their due they deliver alright not a bad network at all @giffgaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JME124Black Oh dear. We would recommend contacting the 3rd party app directly for further help to set this up, as unfortunately this isn't something we can do - giffgaff Jade

  • jmons James Taylor (@jmons) reported

    @giffgaff If your geeks said “damn those stupid new domain names” (or words to those effect) I agree, and when I get my time machine I will be going back and fixing the entire dns shenanigans whilst riding a stegosaurus.

  • Tim08392293 Tim (@Tim08392293) reported

    What is up with the Giffgaff sevice 2 days in a row saying emergency calls only #giffgaff

  • rowdy_claire Ms Rowdy (@rowdy_claire) reported

    Please tell me others are having network problems too (giffgaff/O2) and not just me? 😕😕😕

  • nojwop Jon Pow 🏳️‍🌈 (@nojwop) reported

    @giffgaff 13+ hours without data now but I’m a lucky one some customers of yours are 28hrs + without data due to your systems errors. Does anyone take this seriously at giffgaff?

  • edent Terence Eden (@edent) reported

    O2 & GiffGaff list their prices (cheap!) Vodafone's customer services didn't know. Three's number checker doesn't recognise 056 EE have a separate PDF (expensive) BT & Virgin have nothing. I might have to get an 056 number, have people call me, and see what it costs them!