Giffgaff Outage Report in Richmond, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (39%)
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Internet (31%)
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Wi-fi (16%)
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Total Blackout (15%)
Live Outage Map Near Richmond, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Hammersmith and London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Borehamwood |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Daniel MacQueen
(@macqueendan) reported
from
Tottenham, England
@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Kay
(@JoshuaK77047681) reported
@giffgaff do you support 5g on BYOD device's
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Havoc Techie
(@HavocTechie) reported
@giffgaff Did you hear of a little thing called Covid, kids studying from home and yet you decided to double the cost per mb from 5p to 10p. Hope non you ever have to scrap by you awful humans.
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Derek Gleeson
(@Deiricog) reported
@McLaughlin_1888 I use @giffgaff can never use up the minutes or data and £20 a month pay as you go
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Youngannie
(@ayoung140_ann) reported
@giffgaff how do I report a fraud??? Not even a customer????
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Ahsan Hussain
(@Has_Leeds) reported
@O2 still no explanation for why even though i have unlimited data i am unable to use any data at all. Working from and lockdown with no wifi and data. Costing me a fortune topping up my wifes giffgaff!!! Can anyone in o2 help?
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🔥 ᴛʜᴇ ʟɪᴇᴠ sᴄʜʀᴇɪʙᴇʀ ᴏғ ᴄʀᴏᴄʜᴇᴛ - vangelus
(@tainkirrahe) reported
ugggghhhhHHH so it looks like the work phone I've been bought doesn't work with giffgaff sims, would have been nice to maaaybe mention that on the product page argos?!
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Shane Slack Official 🌍 🏳️🌈 🧠
(@ShaneSlackMusic) reported
@ giffgaff Hi, I'm looking to leave your network as I need customer support but you have no customer service number, no customer service email and you keep telling me I'm locked out of my account. This is ridiculous.
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A
(@kakaahmed1) reported
@giffgaff I’m sorry but you can’t tell me when my number is going to be back on! I have a really good number and I am afraid the number has been stolen! Nobody can help me all I’m getting told is there is work going on but my wife’s on giff gaff and her number is fine !
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sarah
(@sarahkeir1) reported
@giffgaff Hello, please can someone help, I have agreed to recycle my old handset with you but I need to double check what bank details I provided before I send the phone back. I’ve tried to message but the answer was unhelpful. I don’t want to send it & not get payment! Thanks.
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Amanda Bogdanovich
(@RedshawAmanda) reported
@MatthewIkwuama2 @Mykiel_B @giffgaff I also am having this problem today