Giffgaff outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  John Amey (@Johnfamey) reported 5 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  John H (@Johndartspur) reported 14 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Custom Wedding Portraits (@LoveFrameStudio) reported 6 minutes ago

  Giffgaff is cancelling users' SIM services, and many customers are unable to get a refund—this is terrible!

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 11 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  Suhail 🔥 (@idrees_suhail) reported 15 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 16 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  Patrick Reddy (@patrickjreddy) reported 16 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  Josh Jackson (@IamJoshJackson) reported 16 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  homelander (@jtbbtnt54249) reported 20 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

• 
  Leila - レイラ (@twistedhumanoid) reported 20 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  ツユナギ【旅行中】 (@TsuyuriNagisa) reported 22 minutes ago

  @giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette