Giffgaff

Giffgaff Outage Report in Horley, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Horley, Surrey, England 12/24/2025 05:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelocyoung Michael Young (@michaelocyoung) reported

    @littlesthomebrw Hmm that's slightly disturbing - Sky Mobile (which I'm assuming you're on from the Passport Plus name) uses the O2 network, which isn't charging roaming fees (and nor are GiffGaff who also use O2) so this is just profiteering on Sky's part.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @championbankole If you could access your emails via another device Michael if you have lost your phone, then this would help you get the verification codes - giffgaff Nicole

  • championbankole Michael Bankole (@championbankole) reported

    @giffgaff This still doesn’t fix the issue. My email has 2FA active. I left 2FA off for giffgaff so I could access my account from anywhere to request a sim. I will not be able to access my email until I have my phone number HANDY

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    Thankfully it’s only been 6 hours since @giffgaff went down, seems to be stabilising so I’ll hopefully be able to make a call within an hour or so

  • HGooner14 HGooner14 (@HGooner14) reported

    @giffgaff Yes, I have just raised a complaint in regards to this as it’s unacceptable and I’ve contacted the Ombudsman with regards to this issue as I’m not being able to use the services that I paid for.

  • WarlockGlyndalf Glyn Roberts (@WarlockGlyndalf) reported

    @giffgaff Hi. After several restarts and network resets speed is still unusable. At around 7 am it was OK but from 8am zilch. Now down 0.1 up just fails. Using Ookla Speedtest.

  • michaelocyoung Michael Young (@michaelocyoung) reported

    Hello @giffgaff A friend who is on a rival network (but one which also uses O2 infrastructure) has had EU roaming charges implemented. Can you confirm that you are going to continue not charging for EU+Norway roaming - at least until July?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @championbankole If you use the above link, you can order a replacement SIM. Any issues you have with accessing your account, we can help you with Michael - giffgaff Nicole

  • girlgeorgexo lizzie laszlo (@girlgeorgexo) reported

    @giffgaff I need to talk to an agent, pls can someone help?

  • Ebony_2706 Ebony (@Ebony_2706) reported

    @giffgaff hi my phone is not connecting to the network I have been to an O2 shop and they can’t figure out the problem have you got any help ?