Giffgaff

Giffgaff Outage Report in Horley, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Horley, Surrey, England 12/25/2025 16:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Kenji47611107 We're sorry to hear this Kenji. Please send us a DM with your full post code and we'll see if there are any issues in your area to cause this. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Cxrtxn_47 Hi Andrew. As we're a SIM only network, this means that we wouldn't release the operating system updates, and this would come directly from the manufacturer of the phone. - giffgaff Emer.

  • MartinMilcev Martin Milcev (@MartinMilcev) reported

    @O2 Been an o2 payg customer but switched over to giffgaff for some time now. Now I want to get contract on o2 but can't as I can't change my old billing address on my existing o2 account as I don't have any services on it. Can you help? Thanks.

  • Yorksims John Woods (@Yorksims) reported

    @SigniusNetworks @O2 @giffgaff Given that the latest Ofcom auction for 5G spectrum has only just taken place so the networks now know which frequencies they own,it'll be years rather than months before any network has any kind of meaningful national 5G coverage.

  • ad_vixen Skye NSFW (@ad_vixen) reported

    @makenshifox Honestly, I've had bad customer service everywhere, except for Giffgaff. They're a tolerable network however there is no physical stores or a phone number to call, messaging only

  • ClaydonNai Nai Claydon (@ClaydonNai) reported

    @giffgaff Anyone else having horrendous issues with top up / credit and applying goody bags?

  • ClaydonNai Nai Claydon (@ClaydonNai) reported

    @giffgaff I’ve topped up credit £30 then shows zero. Used different card added £20 and now says I can’t use credit to buy a goody bag! I’m down £50 and cannot use phone! ????

  • gothprincess666 Miss Massacre 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 (@gothprincess666) reported

    @giffgaff Because it was all I could and still all I can afford. But even if I could go and splash out on a brand new phone (current one is a broken s7 edge) and fancy shmancy contract, I'd still stay with Giffgaff because I have NEVER had any issue at all. Xx

  • DanAlder80 Danny Alder (@DanAlder80) reported

    Shocking service from @giffgaff . Recommend I change to 5g SIM and tell me it will take up 24 hours to activate. 50+ hours later and still no one can call me or text me. Escalate to technical team who say it will take up to 5 working days. No offer of refund. Disgusting.

  • LindseyNaegle Lindsey Naegle (@LindseyNaegle) reported

    “I can’t do a smear test down the phone...” - you’re probably on GiffGaff! #ThisMorning