Giffgaff

Giffgaff Outage Report in Horley, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Horley, Surrey, England 11/18/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (68%)

    Wi-fi (68%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (10%)

    Internet (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Horley, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff Haven't even figured out the community stuff yet... Good service for a new customer onboarding shouldn't be conditional on them psychically knowing to look for info - communicate service updates affecting onboarding & use it as an opp to intro where to find more info in future

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff I wouldn't have an issue if the information about slow porting was up front - then I could've chosen to do it when it wouldn't have been such a big issue to be without my phone number & messaging for more than one day It's the lack of transparency that's upsetting

  • scrofff jeeves (@scrofff) reported

    @ess_jay_em @O2 Yes. I use tesco and giffgaff which both use O2 Data stop start. On a minute basis. .Bridgwater area. Been going on for weeks now. Signal full 4g. But no data. There is definitely something not right . Agreed

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff As a new customer I really don't appreciate being blamed for not looking for info I didn't know I needed When I booked porting there was no indication of issue. The email on the morning had no mention of possible delays. There was no reason for me to look for service updates!

  • AnnColl02782394 Ann Collinson (@AnnColl02782394) reported

    @DJMidarezaki I actually think giffgaff are very good, but it's simpler to do things yourself. There is a box to tick on your account/payment page if you want to stop your automatic payments. Giffgaff doesn't work like other businesses

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pollygunning Morning Pollyanna, We are sorry for the continued delay. Unfortunately, we don’t yet have an ETA to full service restoration. Someone from the escalations team will be touch with you through your open case as soon as they have a further update. - giffgaff Ann

  • pollygunning Pollyanna Gunning (@pollygunning) reported

    @giffgaff During this 11 day period my Mum spent a week in hospital, I am her next of kin. Thank god my phone was working on the night I had to call the ambulance. It added so much stress to a horrible situation trying to provide the help she needs with no phone.

  • Mr_Billy_Man Mr Billy Man (@Mr_Billy_Man) reported

    @giffgaff Just moved home from abroad, got a GiffGaff SIM paid £20 yesterday ready for a drive up to Scotland today. It’s still got no signal… :( Now I have to go on a road trip without any calls/texts/data. Any resolve? 🥺 #giffgaff #help

  • SlothrockUK Slothrock Gaming (@SlothrockUK) reported

    @Jaime_Rivera @SomeOfMiles OnePlus 3 was the last one I bought. Then the price basically doubled for their “flagship killer”. I came back for the 8 I think and it was mediocre in every way. With the weak support updates and lack of giffgaff 5g support without going into dev menus that was my last oneplus.

  • JustMoveRecords Just Move Records (@JustMoveRecords) reported

    @giffgaff Thieves. Stay away from the mobile network