Giffgaff

Giffgaff Outage Report in Horley, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Horley, Surrey, England 02/25/2026 16:35

February 25: Problems at Giffgaff

Giffgaff is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomReigate Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • rugbyjoe90 rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

  • mollyrai Molly 🌻 (@mollyrai) reported

    @giffgaff is your network down in Manchester?

  • jwbritus jwbritus (@jwbritus) reported

    @giffgaff I'm an international tech worker and there's nothing more infuriating than these guys trying to cancel my UK phone number because I haven't used it recently.

  • SirCSur SirChristina #FBPE (@SirCSur) reported

    @giffgaff 4g reception in Twickenham West London where I live is really bad today. Mostly 1 bar. Same over last few days, intermittently.

  • Ic3gooner IC3 (@Ic3gooner) reported

    @giffgaff the service down again

  • ChrisJo24895371 Chris Jones (@ChrisJo24895371) reported

    @JohnHurst @giffgaff The response I got from their help was to check hardware, reset phone, remove and put sim back in etc. None of which has worked, these pings worked last week, not working now. So I've started a move to another provider. Only been with giffgaff 3 months.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jimijames63 Hi Jimi. To fix the mast, we need to get into the site. We’re currently talking to the landlord and will enter as soon as we can. In the meantime, you might have some trouble with your calls, texts and data. We’ll update you by Monday 9th May 2022 - giffgaff Jade

  • daniel_hoo_04 Daniel Hooley (@daniel_hoo_04) reported

    @giffgaff hi my dad is in tenerife, his calls are working but his data isn't working, any help to fix this?

  • mziehlke Maciej Ziehlke (@mziehlke) reported

    Hey UK friends. What mobile network are you with? I'm with BT and coverage in Twickenham is bad (2 bars indoor outdoor). Teddington was even worse - 1 bar or no service. I'm looking for a provider who offers WiFi calling: @SMARTYMobileUK or @giffgaff (no WiFi calls so unlikely)

  • ChrisJo24895371 Chris Jones (@ChrisJo24895371) reported

    @giffgaff the best thing about giffgaff is it is easy to leave. Been a customer for 3 months, moving back to another provider for cheaper and I suspect better service. I'm not getting all SMS through which looking at twitter I'm not the only one. Your help has been hopeless.