Giffgaff outages and service status in Lincoln District, England

Problems in the last 24 hours in Lincoln District, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Lincoln District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Lincoln District, England

Latest outage, problems and issue reports in Lincoln District and nearby locations:

• 
  Richard Adams (@Pogit) reported 5 seconds ago from Lincoln District, England

  Hi @giffgaff We purchased an IPhone XS Max 2.5yrs ago for £1300 it now has a carrier update fail message @AppleSupport have looked at the phone and advised it should be replaced but as it was purchased through yourselves it should be done via you and consumer protection laws.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 9 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 11 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Jax (@CarnorJax87) reported 11 minutes ago

  Anyone on Giffgaff... Is your service down?

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  K!mpossible 💙 (@BubbaBubs2007) reported 12 minutes ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

• 
  sarah (@sarah_church) reported 16 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 23 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  I L (@iluyimbazi) reported 25 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?