Is HSBC down in City of Westminster, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent HSBC outage reports came from the following cities: Colindale, Belsize Park, London, Newham, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, City of Westminster, Fulham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| Croydon |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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chief_banker
(@chief_banker) reported
@HSBC_UK As an ex-staff member, I was badly disappointed at the service & info a friend was given by a telrep yesterday. She's not totally confident & it could have left her £500 out of pocket. Sadly, she won't ring to report a service failure as she doesn't want to cause a fuss!
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Not a normal vicar 💙 🏴 #FBNHS
(@Revdavidgray) reported
It isn't very often I need to go into a branch. Only to pay a cheque in usually. I know @HSBC_UK have taken away the counter service at Chippenham where I usually go (4)
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Jim Edwards
(@howlingmadjim) reported
@HSBC_UK been waiting a call back for over 3 hours is there a major issue
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*iJabbed*
(@iPoof) reported
@HSBC_UK Not that it’s affecting me so much. But others need to access their mobile app ASAP. You updated your app yesterday. There was an issue. You should either just re release the old version or provide an update today. 5-7 day wait for key isn’t good enough.
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK As useful as a chocolate teapot have spoken to 3 managers and just been told it’s unfortunate and my fault for working in the hours your branch is only open, not even open on a Saturday and half hours in the week !!!
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Jacs McIntosh
(@jacs_mac) reported
from
Wadebridge, England
@HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!
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Salman
(@SalGooner) reported
Only @HSBC_UK are capable of breaking a perfectly working iOS app. Yesterday’s update broke the app on iOS 15 beta.
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Wendy Moran
(@wendymorancomms) reported
@HSBC_UK placed on hold by customer services for over one hour - please can you advise
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Flish 🏉📱
(@andyflisher) reported
@HSBC_UK To what end? Already spoken to a manger who claims nothing they can do, can you get my access to my money? Good job not life or death, but could be for others 😠
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Dan Beale *****
(@DanBeale1) reported
@HSBC_UK Hello! Just had a fantastic experience of customer support from you about my mobile banking app. My old phone was destroyed, I needed to set up on my new phone, and was having problems. Your staff was great - professional, friendly, patient, kind.