HSBC

Is HSBC down in Stockton-on-Tees, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stockton-on-Tees, England 04/26/2024 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (72%)

    Mobile App (72%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent HSBC outage reports came from the following cities: Stockton-on-Tees.

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City Problem Type Report Time
United KingdomStockton-on-Tees Mobile App
United KingdomStockton-on-Tees Mobile App
United KingdomDarlington Mobile App
United KingdomStockton-on-Tees Website
United KingdomStockton-on-Tees Login
United KingdomMiddlesbrough Mobile App

Community Discussion

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HSBC Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • Inglebypets Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England

    @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

  • Mitzy79084028 Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE

  • agentthrobisher Danny Howes (@agentthrobisher) reported from Darlington, England

    @HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KentishTownCE Kentish Town C of E Primary (@KentishTownCE) reported

    @HSBC_UK We will try this again. We have already followed the complaints process, followed your advice only to be told that you couldn't help. Hoping you can resolve this issue, we will try again.

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK On the website it just says it’s not directly linked to the base rate? And it will review interest sometime? Didn’t say what accounts will be affected and by how much? Is it possible for you to tell me?

  • qwerty_cladding Qwerty (@qwerty_cladding) reported

    @HSBC_UK u hv stopped a payment to my @RevolutApp ac in my own name, u say ring yr Fraud team but u r CLOSED. I cant log on as it keeps showing system error Yr service is awful. I use Revolut because they offer better rates on their cards, I clearly need to move my bank a/c also

  • cguzzardi Clara Guzzardi (@cguzzardi) reported

    @HSBC_UK I finally got through. It really took way to long. Such a shame, but very good customer service. I hope @HSBC_UK can improve on this.

  • WombleReturns Womble Returns💙 (@WombleReturns) reported

    @HSBC_UK Is it possible to work out on your website where **all** my regional options for a Saturday Counter Service are? My local branch closes the counter service on a Sat and checking the status for about 10 branches in a row seems a bit daft

  • andymcdonald2 Andy McDonald (@andymcdonald2) reported

    @HSBC_UK 25 years as a customer and enough is enough I can no longer put myself through the turmoil of giving you my business.

  • HitchinSquare Mo (@HitchinSquare) reported

    @HSBC_UK Sent an email to this email, but as expected, nobody gives a **** so you guys are just making others fool when you know your colleagues are lazy bustards who cannot be bothered in looking into the complaints. Shame on, you guys!! I wish FCA would issue another huge fine.

  • lucacorteggiano cortès (@lucacorteggiano) reported

    @HSBC_UK Already 3 attempts to talk to your customer service and every time I get moved from one team to another, until the line drops. I don't have access to my bank account either via web or app. I need urgent support. Very bad customer experience.

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @HSBC_UK but for real I actually can’t access my account 🙃

  • walshieD Danny Walsh (@walshieD) reported

    @HSBC_UK absolute shocking service by HSBC, been on the phone for 2.5 hours today to sort my company credit issues and also been trying to sort for last 5 weeks. All I keep getting is pushed from pillow to post. #shockingservice