Is HSBC down in Stockton-on-Tees, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (70%)
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Website (17%)
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Login (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Danny Howes
(@agentthrobisher) reported
from
Darlington, England
@HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.
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Ingleby Pet Supplies & Dog Grooming (Thornaby)
(@Inglebypets) reported
from
Ingleby Barwick, England
@HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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WitchEnd
(@witchendaswas) reported
@HSBC_UK Please give Francesca at your Crawley branch a raise and a customer service badge...
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Wazzoshi
(@Wazzoshi) reported
@LilNonfungible @HSBC_UK fwiw I do my deposits and withdrawals through Binance. I had issues with Revolut btw
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Gonçalo Dorotea Cevada
(@goncalo_dc) reported
@HSBC_UK It was a mere compliment to your service and assistance when compared with the terrible client service of @santanderpt.
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Suji J
(@SuJonaathan) reported
@HSBC_UK is your online banking down? Can't seem to access my accounts all day. It says there is a server down.
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Paul Roberts
(@PaulRob8) reported
@HSBC_UK Tried that spoke to an assistant who took me through security and then hung up. Great service 😡😡😡NEW CALL STARTED ON HOLD AGAIN
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Emma Vaughan
(@EmmaVau52172711) reported
@HSBC_UK I can't login to my account. Can I not use the physical secure key anymore?
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The Chumpasaurus
(@TheGrumpasaurus) reported
@HSBC_UK It's back now. The chatbot said it was down for maintenance. Maybe you should have a notice on the page - "Account details unavailable" or something. Very disconcerting to see one of your accounts just missing...
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Luke Massie
(@LukeMassie) reported
@petermidgley @HSBC_UK @VibePay I’ve been sent a few examples of “incumbents” that do support multiple account linkage which is great to see 💪🏼
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adam smith
(@aahs10) reported
@HSBC_UK this is related to helping a family member manage the estate of a deceased relative - and currently your phone line, twitter support and website have all not helped. What can I do? Pls help 🙏 I cannot go to a branch as I live abroad
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Louise Thompson
(@LouiseHeroe) reported
@HSBC_UK I’ve had multiple unauthorised payments taken from my account and HSBC are pushing me around from pillar to post. Why don’t you take this seriously? Appalling customer service