HSBC

Is HSBC down in Stockton-on-Tees, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stockton-on-Tees, England 11/14/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • agentthrobisher Danny Howes (@agentthrobisher) reported from Darlington, England

    @HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.

  • Inglebypets Ingleby Pet Supplies & Dog Grooming (Thornaby) (@Inglebypets) reported from Ingleby Barwick, England

    @HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • witchendaswas WitchEnd (@witchendaswas) reported

    @HSBC_UK Please give Francesca at your Crawley branch a raise and a customer service badge...

  • Wazzoshi Wazzoshi (@Wazzoshi) reported

    @LilNonfungible @HSBC_UK fwiw I do my deposits and withdrawals through Binance. I had issues with Revolut btw

  • goncalo_dc Gonçalo Dorotea Cevada (@goncalo_dc) reported

    @HSBC_UK It was a mere compliment to your service and assistance when compared with the terrible client service of @santanderpt.

  • SuJonaathan Suji J (@SuJonaathan) reported

    @HSBC_UK is your online banking down? Can't seem to access my accounts all day. It says there is a server down.

  • PaulRob8 Paul Roberts (@PaulRob8) reported

    @HSBC_UK Tried that spoke to an assistant who took me through security and then hung up. Great service 😡😡😡NEW CALL STARTED ON HOLD AGAIN

  • EmmaVau52172711 Emma Vaughan (@EmmaVau52172711) reported

    @HSBC_UK I can't login to my account. Can I not use the physical secure key anymore?

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @HSBC_UK It's back now. The chatbot said it was down for maintenance. Maybe you should have a notice on the page - "Account details unavailable" or something. Very disconcerting to see one of your accounts just missing...

  • LukeMassie Luke Massie (@LukeMassie) reported

    @petermidgley @HSBC_UK @VibePay I’ve been sent a few examples of “incumbents” that do support multiple account linkage which is great to see 💪🏼

  • aahs10 adam smith (@aahs10) reported

    @HSBC_UK this is related to helping a family member manage the estate of a deceased relative - and currently your phone line, twitter support and website have all not helped. What can I do? Pls help 🙏 I cannot go to a branch as I live abroad

  • LouiseHeroe Louise Thompson (@LouiseHeroe) reported

    @HSBC_UK I’ve had multiple unauthorised payments taken from my account and HSBC are pushing me around from pillar to post. Why don’t you take this seriously? Appalling customer service