Is HSBC down in Stockton-on-Tees, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (14%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Ingleby Pet Supplies & Dog Grooming (Thornaby)
(@Inglebypets) reported
from
Ingleby Barwick, England
@HSBC_UK when will the issues with your App be resolved I have been unable to log on for 2 weeks now since android update. Very annoying.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
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Danny Howes
(@agentthrobisher) reported
from
Darlington, England
@HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Howie Bellafonté
(@HowieBellafonte) reported
@jamesmalloch @marshyleeds @HSBC_UK I left them years ago mate. Absolutely awful. I'm with Starling now. Loads better.
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dafyddroberts
(@euterpesequence) reported
@HSBC_UK I dont want you to investigate anything. I only wish your service had not been so poor.
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Jamie Canning
(@jamie_canning) reported
@HSBC_UK when is the app going to get a fix it's over a week since it started to crash from the so called bug fix. Let's get this issue sorted please.
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Originalblez
(@originalblez) reported
@HSBC_UK Is today the day you fix your app?
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Dee
(@DeeHunnie) reported
from
Bedford, England
Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier
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Eddie Clarke 🐝
(@eddieclarke96) reported
@HSBC_UK @runner_nomad You don’t seem to know that the previous version was working with iOS 15. Your last update messed that up. You again don’t seem to know that your colleagues are saying a fix is on the way this week. It should not have to wait weeks for the official release #hsbc
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Dee
(@DeeHunnie) reported
from
Bedford, England
@HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice
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Fer Morcillo #JB17
(@FerMorcillo) reported
@keithcollantine @HSBC_UK BBVA in spain now issue cards without a single number. And if you want to make a transaction online for example, you have to get in the app to get new numbers every time. But hotels for example require to show the card you paid with, which makes it very secure but problematic
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Jez P
(@JezP12) reported
@HSBC_UK So after 90 minutes radio silence - this comes on the back of nearly an hour waiting to talk to an advisor only to find out it was the wrong number - the HSBC customer service compared to Lloyds is frankly abysmal - Covid affects everyone and can’t be used as a constant excuse
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Soli
(@oisoli) reported
@HSBC_UK I mean I’m glad to hear it but did you not like, check that everything was okay before pushing the update out? This seems like something that should’ve been caught as a potential issue