HSBC

Is HSBC down in South Shields, South Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in South Shields, South Tyneside, England 05/03/2024 05:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (10%)

    Website (10%)

  3. Login (8%)

    Login (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomSouth Shields Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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HSBC Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Calandril Tejeev Patel (@Calandril) reported

    @HSBC_UK I've been on hold for a total of 1 hour and hung up on twice when TRYING TO ADD A PAYEE... Why TF can't I just do this via your website? (before you send me instructions, this is a savings acct and the button they refer to is no there. #HSBC_Sucks

  • FMclean016 fiona mclean (@FMclean016) reported

    @HSBC_UK Have not been able to access any of the 'move money' functionality all day today - any idea of when this will be fixed please?

  • sidyoutwit Sid Philip (@sidyoutwit) reported

    Is anybody else seeing the @HSBC_UK app not working on the new iOS 15 beta?

  • OgilvieCath Cath Ogilvie (@OgilvieCath) reported

    @HSBC_UK just spoke to an agent in customer service who was no help I need someone in hr who can change the details of my bank where my redundancy pay is to be paid can someone provide me with a telephone number

  • 20Number10s TwentyNumberTens (@20Number10s) reported

    @honeysam3 @HSBC_UK So hsbc has known about this problem for weeks!

  • DomMatheson Dom Matheson (@DomMatheson) reported

    @HSBC_UK a massive thank you to Rohit Gogia at the Maidenhead branch for resolving my online banking woes. He showed dogged determination to solve my problem and did so with a smile. He’s a credit to your bank.

  • Simoncarlyle Simon Carlyle (@Simoncarlyle) reported

    @HSBC_UK kinetic app authentication error

  • PennyLeveritt Penny (@PennyLeveritt) reported

    @HSBC_UK terrible service, I would say avoid this bank.

  • AidanTurnbull Aidan Turnbull (@AidanTurnbull) reported

    @HSBC_UK Thanks Ivon, the service is a Pixel 4; and the app is version 2.39.0.

  • owens_lee Lee (@owens_lee) reported

    @Chelseachemist1 @HSBC_UK Thanks. Might be the only way I can access online banking until they update the app. It's always the same and it's the only app that tends to crash every time.