HSBC

Is HSBC down in South Shields, South Tyneside, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in South Shields, South Tyneside, England 05/01/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (14%)

    Login (14%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • NorthTynesidePT Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JackLong_ Jack Long (@JackLong_) reported

    @HSBC_UK after 55mins on hold, sorted the issue within 10mins. Good one you get on the phone but really long wait time to speak with someone

  • humanatm55 #55 MMMs humanAtm (1st full year service 9th Oct) (@humanatm55) reported

    @HSBC_UK I could do with some help

  • seanpenn32 Seanpenn32 (@seanpenn32) reported

    @HSBC_UK Ah my local branch closed down last month, bit awkward as I run a business that needs to deposit cash and request change, so no.

  • Maisie_Squeak 🌹🏳️‍⚧️ That Angry Girl (@Maisie_Squeak) reported

    @HSBC_UK Who in their right MIND would go to a bank if they were struggling in ANY way? There is nothing good that can come of borrowing outside your means. The government should be providing jobs and state help for those who need it... YOU are not the people to shoulder that.

  • SpiritofJD Andy Furlong (@SpiritofJD) reported

    @HSBC_UK Why would I ask a bank to help? They started this crisis in the first place. It would be like asking King Herod to look after the children! Stick with building societies, mutuals and co-ops

  • theonemung678 Mung #FTEU (@theonemung678) reported

    @HSBC_UK Im currently recovering from a stroke and my voice hasnt returned yet (no im not joking) so phoning for help from anyone is a bit difficult right now

  • Anne59868514 Anne (@Anne59868514) reported

    @HSBC_UK Thanks. I got through in the end but there was an awful echo on the line and we couldn’t hear each other. I’ll try the form thanks

  • Deezul_Dog Easy Deezy 🏳️🏳️🏳️ (@Deezul_Dog) reported

    @HSBC_UK The option for 'Yes but the bank wouldn't help' isn't there!? Nobheads

  • originalmosher Truth Junkie (@originalmosher) reported

    @HSBC_UK Help from a bank?...what, are you fkin kidding me?

  • JimShrug Jim Zee (@JimShrug) reported

    @HSBC_UK what an utter shambles! Card activation that won’t work (called number and used app) and now impossible to get through to agent - third attempt and 21 minute wait! With an active debit card, what am I meant to live on??