Is HSBC down in Soham, Cambridgeshire, England?
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The latest reports from users having issues in Soham come from postal codes CB7.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Soham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Soham.
| City | Problem Type | Report Time |
|---|---|---|
 Soham |
Mobile App | |
| Ely |
Mobile App | |
| Cambridge |
Mobile App | |
| Cambridge |
Mobile App | |
| Cambridge |
Mobile App | |
| Cambridge |
Login |
Community Discussion
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HSBC Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Evans
(@langcliffelady) reported
from
Langcliffe, England
@HSBC_UK we live a mile from your branch and can only get a weak mobile signal in upstairs bedroom many of my neighbours do not have wifi and do not want it, because of the cost. Landlines for calls only. Banks profits increase, service decreases.. shameful..
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D C Fuge
(@dmcfuge) reported
@PostOffice Just so you know, HSBC closed our local branch so the only way my business can pay in cash is with the Post Office. Terrible service from both tbh. @HSBC_UK did you know how poor your service to business customers is when you close a branch?
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AlexJ
(@aj7177_j) reported
@HSBC_UK It does thanks. Shame the person I spoke to earlier didn't have the same knowledge and left me on hold, but I appreciate the help. Will call tomorrow.
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christophe michel
(@tof29) reported
@HSBC_UK The issue is not getting an answer , the issue is getting a resolution. And now I just learnt that the issue wasn’t the issue but another issue. I am appalled by the customer service of your teams behind their phones. Thankfully still some client focused members in your branches
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Logical chokra
(@ChokraLogical) reported
@HSBC_UK horrible horrible customer experience. You need to change your or overhaul for your systems , you will loose your customers
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mastermikebb
(@mastermikebb) reported
@HSBC_UK But that doesn’t help me traveling 60 miles in total to go to my bank. If I have to go in I should charge you travel costs. #HSBC
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AlexJ
(@aj7177_j) reported
@HSBC_UK On hold 45 mins waiting to speak with someone to change a current account switch date. Had to give up. I've decided to move to HSBC because my old bank's customer service was getting really bad. I hope I've not made a mistake...
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J
(@jamesdude11) reported
Applied for an @HSBC_UK account five days ago, been given inconsistent information, very poor communication and no updates unless I request them. I’m still in the dark and have no idea what is happening with my application I’m really unhappy with the service
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CAPTAIN_B53
(@avtsuk) reported
@HSBC_UK Since you've closed all the nearby branches who is paying for my day off work to solve your problem of not being able to provide reasonable service ?!
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Sian Evans
(@Goodevansmedia) reported
Yet again @HSBC_UK has failed to do its job. Want to use lasting power of attorney to ensure elderly mum’s funds pay for care home. Set up new ISA with gd int rates, HSBC refuses to transfer funds. Why? Go to branch, promised action in 24hrs. Nothing. What’s the problem HSBC?