HSBC status: access issues and outage reports

Problems in the last 24 hours in Skipton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Skipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Skipton, England

Latest outage, problems and issue reports in Skipton and nearby locations:

• 
  Joshua Chapman (@JRCSport) reported 5 minutes ago from Keighley, England

  Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

• 
  Linda Evans (@langcliffelady) reported 12 minutes ago from Langcliffe, England

  @HSBC_UK so i am supposed to drive a round trip of 35 miles to bank our village hall cash and cheques. We don’t even have a direct bus service to there. Our branch always has elderly customers in looking for banking assitance. Shame on you. @JulianSmithUK

• 
  Linda Evans (@langcliffelady) reported 28 minutes ago from Langcliffe, England

  @HSBC_UK But those you can’t help are abandoned…

• 
  Linda Evans (@langcliffelady) reported 43 minutes ago from Langcliffe, England

  @HSBC_UK we live a mile from your branch and can only get a weak mobile signal in upstairs bedroom many of my neighbours do not have wifi and do not want it, because of the cost. Landlines for calls only. Banks profits increase, service decreases.. shameful..

• 
  Joshua Chapman (@JRCSport) reported 46 minutes ago from Keighley, England

  Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

• 
  Amit Kumar Gupta (@amitgupta382) reported 56 minutes ago from Bradford, England

  @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamal Chawla (@kamalchawla) reported 4 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Novel Idea (@ideas_novel) reported 8 minutes ago

  @HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC

• 
  simon le vans Shadow Home Secretary (@simonlevans) reported 12 minutes ago

  Why do @HSBC_UK make it so difficult to ask for paper statements? Every year they inform me they are going to stop sending them. I have to wait till they stop to ask for them to resume. Why can’t I do it on the app. Why make me log onto online banking? Poor customer service.

• 
  Paul Richardson (@PaulGRichardson) reported 13 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  victoria clark (@vickic1984) reported 15 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Grenville Mills (@GrenvilleMills) reported 15 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  Nash (@NashNash008) reported 22 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Matt (@mattyblinkster) reported 23 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 30 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Kyle (@kyle213187) reported 31 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account