HSBC status: access issues and outage reports

Problems in the last 24 hours in Ringwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ringwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ringwood, England

Latest outage, problems and issue reports in Ringwood and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 57 minutes ago from Alderholt, England

  @HSBC_UK my business app keeps saying server unavailable yet your website says there are no issues

• 
  Laura (@LauraIsNora) reported 58 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Bird (@EmilyClareBird) reported 5 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  TheDiggers (@TheDiggers4) reported 5 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 8 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!

• 
  Jason Roberts (@AdvocateRed7) reported 10 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  Richard Kennedy (@RichardKennedy) reported 11 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Zlatan1985 (@Zlatans1985) reported 12 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....

• 
  Simon Stockley (@si78475) reported 12 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Steve Pratley (@stephenpratley) reported 13 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  Valdrin Hoxha (@h_valdrin) reported 14 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  Jack Harris (@pengTen) reported 16 minutes ago

  @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday