HSBC status: access issues and outage reports

Problems in the last 24 hours in Ringwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ringwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ringwood, England

Latest outage, problems and issue reports in Ringwood and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 5 minutes ago from Alderholt, England

  @HSBC_UK my business app keeps saying server unavailable yet your website says there are no issues

• 
  Laura (@LauraIsNora) reported 47 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toan Hoang (@thoang1000) reported 2 minutes ago

  @Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.

• 
  Sheen (@GoldenandSheen) reported 2 minutes ago

  @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

• 
  Andouillettefries (@Andouillettefr) reported 5 minutes ago

  traveling , @HSBC_UK decide to lock me out of my online account . I lost my bank card so I can not "block" it and can not clear customer service ( I can not remember how I spent £107 on the 4th of April ) My account may be empty for all I know and I can not do any about it

• 
  Zooby (@MZH23) reported 8 minutes ago

  @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

• 
  Nick Cox (@njc235) reported 13 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  Bhavesh Jain (@Bhavesh02854467) reported 13 minutes ago

  @HSBC @HSBC_UK Applied for couple of positions through careers section on website. Got mail after 2 long months stating application declined that too without providing any reason. Can we call it unprofessionalism of highest standards ? #hsbc #Careers

• 
  🆁 (@CapitalR) reported 13 minutes ago

  @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

• 
  Samuel Parker (@sjwp74) reported 15 minutes ago

  @HSBC_UK your mobile app servers have been down for several days now! Presumably this has been reported already? No customer comms received thus far. Tq

• 
  Sarah Jones (@jonesy_sa) reported 17 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  Anna (@annacjone5) reported 20 minutes ago

  @HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!