HSBC status: access issues and outage reports

Problems in the last 24 hours in Ringwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ringwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ringwood, England

Latest outage, problems and issue reports in Ringwood and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 7 minutes ago from Alderholt, England

  @HSBC_UK my business app keeps saying server unavailable yet your website says there are no issues

• 
  Laura (@LauraIsNora) reported 47 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren 🦋 (@LaurenRose94_) reported 6 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  waitingforasnowday (@pepsimpmax) reported 12 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Richard Kennedy (@RichardKennedy) reported 15 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Emily Bird (@EmilyClareBird) reported 15 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  Simon Stockley (@si78475) reported 20 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Helen Stubbs (@hpstubbs) reported 21 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 22 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Tim Huckle (@timhuckle) reported 26 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  Pepiv (@Pepiv1224219) reported 29 minutes ago

  @DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

• 
  Or Sassur (@Orsassur2) reported 34 minutes ago

  @HSBC @HSBC_UK please help me