HSBC status: access issues and outage reports

Problems in the last 24 hours in Ringwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ringwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ringwood, England

Latest outage, problems and issue reports in Ringwood and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 36 seconds ago from Alderholt, England

  @HSBC_UK my business app keeps saying server unavailable yet your website says there are no issues

• 
  Laura (@LauraIsNora) reported 4 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven H (@Sinbad2000) reported 10 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Joe Langley (@langlineer) reported 20 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Suzanne McGowan (@Suzanne36861284) reported 21 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Swim Sistas (@swimsistas) reported 23 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?

• 
  Go9259 (@go9259) reported 24 minutes ago

  I'm sorry @HSBC_UK your service to become a Premier customer is not good enough. 35 minutes on hold to do an initial check if eligible. Now to wait 4 days for a call back to arrange an appointment to set up the account. Earliest appointment is 11th May... [1/2]

• 
  Simon Stockley (@si78475) reported 27 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 27 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Anna (@annacjone5) reported 29 minutes ago

  @HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!

• 
  Toan Hoang (@thoang1000) reported 32 minutes ago

  Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.

• 
  Joachim (@joachimnicolas) reported 33 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.