HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/16/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annakstott Anna Stott (@annakstott) reported

    @HSBC_UK Still not working, mobile app keeps crashing on launch!

  • Chungusdadon Harry Rowe (@Chungusdadon) reported

    @bet365 @HSBC_UK I’m clicking on the link but get access denied

  • lango142 lango142 (@lango142) reported

    @ChiefofDollar @LewisLudlam @HSBC_UK I keep hearing this Covid excuse … all businesses had 2 yrs to sort out staffing during covid and as most CC workers can work from home too there is not an excuse… just staff the help lines properly

  • andrstoic Andrei S (@andrstoic) reported

    @HSBC_UK need to clear a payment but fraud team doesn’t pick up. 40 min on hold. Bot on chat stuck. Help pls need payment cleared asap

  • KirstyT99782078 Kirsty Taylor (@KirstyT99782078) reported

    @HSBC_UK ANNOYED right now. Customer services told me I’d get a call back from a manager 5-15 mins this was 7pm and it’s now 9pm. I can’t access my account & been told it can take 5 days to resolve. Not acceptable that a manager doesn’t call back.

  • JAD1306 Jd1306! (@JAD1306) reported

    @LewisLudlam @HSBC_UK I had the same the other day. Appalling service

  • kerrypoynter114 Kerry Higgins (@kerrypoynter114) reported

    @HSBC_UK It is nit working for me but only since yesterday. It says 'service temporarily unavailable '

  • ChiefofDollar Alistair Reith (@ChiefofDollar) reported

    @LewisLudlam @HSBC_UK Wind you’re neck in.. just because your a ‘celeb’ you think putting on Twitter will get you faster service.. wait like us all.. they probably have staff shortages due to covid and the ones there all get pelters from knobs thinking they deserve better. They’re doing their best.

  • fashionpansy Char (@fashionpansy) reported

    Hornchurch @HSBC_UK shut due to staff sickness and the ATM machine isn’t working outside so inconvenient and I don’t want to travel all the way to Barkingside to do my banking?!

  • MarkWhi69169436 Mark Whittaker (@MarkWhi69169436) reported

    @BleuKhrystal @HSBC_UK This is a total disgrace, we need to support each other, but support doesn't change the banks stance. They are right!! We need legal support, I can't afford, and even after the FOS determination, pay up. still no acknowledgement from the bank. Can we have the oligarchs 💰 to help