HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/15/2026 22:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DuriciRomeo Romeo Durici (@DuriciRomeo) reported

    @HSBC_UK why can't I make any online payment with in HSBC or any other organisations? Every time I go to press confirm the app closes down

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK So there is STILL a problem with Online services?? This has being intermittent since Saturday and when can we expect a fix to all these issues?!

  • TheSalvageDog1 TheSalvageDog (@TheSalvageDog1) reported

    @HSBC_UK the worst customer service I have ever received. Totally disinterested call handlers who refuse to allow you to talk to a manager and refuse to allow you to speak to your branch. Absolutely appalling service.

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @HSBC_UK So HSBC Kept blocking my online transaction, I called Customer service to let the payments go through.. 5 times after HSBC kept blocking .. filled a complaint , was told 8 weeks to reply.. now got email saying another 4 weeks.. WHAT A JOKE HSBC are !!

  • NikkiDaGaffa Nikki Williams 💙 (@NikkiDaGaffa) reported

    @HSBC_UK I'm guessing it still isn't working.. any idea on how long thus fix will take? It seems like once I agreed to the biometric pass it hasn't worked! Ta

  • AlexCucoara Alexandra Cucoara (@AlexCucoara) reported

    @HSBC_UK I have try to open a business account with Hsbc is about 3weeks now and nothing can be sorted. Customer service is a life chat that no one can’t help, someone called Wednesday and confirmed that everything is alright however today we had to start the application again.

  • MarkWhi69169436 Mark Whittaker (@MarkWhi69169436) reported

    @HSBC_UK What a bunch of aresholes. To give debt advice is like giving a addict a fix. You don't understand, just promote a good ethic. HSBC has no ethics, it will screw individuals and companies alike. Problem? they utilise fraud to ensure they are right, breaking the law! Easy Easy.

  • TheatreTees Theatre Tees (@TheatreTees) reported

    @HSBC_UK would be great if your staff knew their jobs! 45 mins on hold and passed to 3 different people. But because the original person didn't do their job can't now verify my visa transaction! You've changed the verification process never an issue previously 🤬

  • BS3Alex Alex (@BS3Alex) reported

    @HSBC_UK if you are going to have such a needlessly convoluted security process, please offer better help than “clear the cookies” or “try a different browser” for the many, many bugs in your process. Your subpar tech is holding up a house purchase.

  • gdogalog Gem (@gdogalog) reported

    @HSBC_UK I am constantly having to delete and reload the mobile banking app as it keeps freezing every time I try to long on with biometrics. Even though I reset my password through an advisor I'm now being told it can't send me an SMS. I am fed up of calling to fix this.