HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 15 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Susan B ******* (@sbrionyc) reported 22 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 30 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Warren 🇺🇦 (@Sionilo) reported 5 minutes ago

  @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡

• 
  Joe Langley (@langlineer) reported 6 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Luke Holbrook (@Holbrookshots) reported 6 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Teds (@Tedtalks13) reported 8 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  Peter Croden (@Peter_Croden) reported 12 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 14 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever

• 
  Simon Stockley (@si78475) reported 17 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Nash (@NashNash008) reported 19 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Valdrin Hoxha (@h_valdrin) reported 20 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  Nathan (@nathanwilde83) reported 24 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!