HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/24/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • karenbaker2205 Karen Murphy (@karenbaker2205) reported

    @HSBC_UK business banking live chat not working - now on hold for the third time - having been cut off - to speak to someone about recalling a BACS payment made yesterday - shocking service

  • DarrenMilne3 Darren Milne (@DarrenMilne3) reported

    @HSBC_UK still unable to complete an international transfer for the second day. 404 error message keeps coming up. Why?

  • BMBREMOVALS25 BMBREMOVALSLTD (@BMBREMOVALS25) reported

    @HSBC_UK Once again customer service at HSBC has become like pulling teeth. Can I speak to some one in branch NO have to do that by phone as we don’t have anyone in branch that can do this. Sit in branch for an hour waiting for someone to answer phone. Still no joy.

  • jenniferb2304 Jen (@jenniferb2304) reported

    Love spending an hour on the phone to @HSBC_UK trying to track down a refund, being transferred from person to person, only to be hung up on. Love that.

  • philkidz Phil Barnett BEM ( He/Him ) (@philkidz) reported

    @HSBC_UK I’ve been on live chat for over an hour now and my issue still isn’t resolved- it’s ridiculous !!!

  • DONOVANXV0 DONOVAN (@DONOVANXV0) reported

    @pianuska08 @HSBC_UK Real sad when people who have experienced bigotry decide to do it to others. Seek help, Grow up

  • JohnyCEvans John Evans MSc Sports Directorship (@JohnyCEvans) reported

    What an absolute joke. Spent most of the afternoon on phone to @HSBC_UK being passed from department to department and now told to go to a branch. Absolutely shocking service for my business account. #joke #antiqueprocesses #fuming

  • philkidz Phil Barnett BEM ( He/Him ) (@philkidz) reported

    @HSBC_UK please help - really awful service by phone and online - I’ve been waiting two weeks for a replacement business credit card

  • gjonesy09 Geoff Jones (@gjonesy09) reported

    @HSBC_UK thanks for duplicating 2x balance transfers onto my new card, charging me transaction fees for the duplicates, leaving me with large negative amounts on my currents cards, then telling me it will take 10 working days to look at it and get back to me. Crap service!!!

  • shotbyzak Zak (@shotbyzak) reported

    @HSBC @HSBC_UK Please could you help! My app has stopped notifing me of my transaction even though notifications and permissions are all switched on and the app is up to date! (1/2)