Is HSBC down in Preston, Lancashire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (59%)

2. 

   Login (18%)

3. 

   Website (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• Andrea Webster (@AndreaWeb81) reported 2 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 27 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Byrne (@byrnemark_j) reported a minute ago

  @HSBC_UK yet another shocking customer service experience! 23 mins on the phone and I still can’t get a payment cleared. In this call I was questioned about my tax status?!

• Clay Smith (@User54108) reported a minute ago

  @HSBC_UK sort ur shity app out and allow me to use it on iOS 16 i want to have access to my own money that i work not so ur app can not work and u do **** all about it

• Adam Taylor (@MrAdam_Taylor) reported 4 minutes ago

  Dear @HSBC_UK can you hep - your process for completing Power of Attorney. It's meant to be easy to do online, but then after I'm told to go in-branch but they can't help and told to ring you, but no one has any helpful information on how to resolve this. Can someone please call?

• Irfan Patel (@irfanlfc) reported 6 minutes ago

  @HSBC_UK absolutely shockomg service, need better trained advisors. Been with HSBC for less than a month n I regret it BIG TIME!!!!! #Banking #mse #MartinLewis

• Elizabeth Webb (@Elizabe36065140) reported 6 minutes ago

  @HSBC_UK I’ve just been cut off again trying to get assistance for my aunt who had 89k taken from her bank account. Apparently you can’t help and my housebound aunt with dementia needs to contact you herself. 🤔

• Scott G (@scottgardner76) reported 7 minutes ago

  @owens_lee @RobbiewOnline @HSBC_UK Lee is right… It’s not even a glitch - The iOS version is checked on launch - HSBC are choosing to inconvenience their customers and are simply failing to add iOS 16 to the whitelist! They could add iOS16 and then push an app update to make it work!?

• Alan Howell (@Alan_Howell) reported 7 minutes ago

  @HSBC_UK #awfulservice #bankingincompetance If you use HSBC business banking app on a phone don’t upgrade your phone. The app won’t work and it takes months to sort out the problems. I’m 2 months with no access to my bank account.

• Elizabeth Webb (@Elizabe36065140) reported 7 minutes ago

  @HSBC_UK please don’t ask me to call 03457 404404 as I’m not getting any help when I do as there is a process. Aunt lives alone and now has no money to pay the people who care for her ……

• Alan Howell (@Alan_Howell) reported 14 minutes ago

  @HSBC_UK Because of this he couldn’t do anything to help me access my account. I know have to wait another 10 days without access to my account while he sends a new “welcome Pack”. Absurd level of banking failure from HSBC.

• James Edge (@360Edgee) reported 17 minutes ago

  @HSBC_UK I cannot access my accounts via the app. It just displays an error saying “Sorry, there was a problem loading your UK accounts”.