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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent HSBC outage reports came from the following cities: Blackburn, and Lytham St Annes.

CityProblem TypeReport Time
Blackburn Mobile App 1 month ago
Lytham St Annes Mobile App 2 months ago
Blackburn Login 5 months ago
Preston Mobile App 8 months ago
Leyland Login 1 year ago
Preston Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81
    Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc
    Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer
    knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • siheron
    Simon Heron (@siheron) reported

    @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

  • SalahElBaba
    Salah ElBaba (@SalahElBaba) reported

    @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

  • TheDiggers4
    TheDiggers (@TheDiggers4) reported

    @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

  • Pepiv1224219
    Pepiv (@Pepiv1224219) reported

    @DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

  • AdvocateRed7
    Jason Roberts (@AdvocateRed7) reported

    @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

  • andysperkins
    Andy Perkins (@andysperkins) reported

    Appalling service from @HSBC_UK @HSBC Trying to report a lost card. Spent 20 minutes on the phone, redirected to 4 different agents all who assured me I was now being transferred to business lost card dept. Then got cut off!! #hsbcbusinessbanking

  • TA6509617590818
    TA (@TA6509617590818) reported

    @hsbc_uk I’ve been alerted by CreditKarma to a hard search on my credit file by HSBC, but I haven’t applied for any accounts and I’m not a HSBC customer. Who do I report this to? I’ve tried calling a couple of times but the telephone operators aren’t able to help.

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

  • Sebast1antombs
    Sebastian Tombs (@Sebast1antombs) reported

    The kids working in the last branch of @HSBC_UK in my town must want a redundancy check, when someone comes in & say I'd like to open another account as the one I've got already is tied to my mother's estate, can you do it on line as we're short staffed is the wrong answer