HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/11/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLytham St Annes Mobile App
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • danoverreal Dan Henry (@danoverreal) reported

    @HSBC_UK Still crashing. Re-installed app but not been able to log on since Thursday. Please fix!

  • stancumonica Monica Stancu (@stancumonica) reported

    @HSBC_UK Hi Tijane, I can log in but I still cannot see all my bank accounts, the foreign currency account does not show up only the UK ones

  • MonikaG_UK Monika Gupta (@MonikaG_UK) reported

    @HSBC_UK I want to have a compensation after wasting an 1 hour 5 minutes and 15 seconds on the phone to get my login details fixed and half an hour prior to that when I was trying to fix it thinking something was wrong on my side. No notification what so ever!! Contact me personally.

  • mmichaelc216037 M M (@mmichaelc216037) reported

    @HSBC_UK Since the last update the app downloads to my phone but keeps cutting out and not enabling me to log on what is the issue. The IPhone has sufficient memory and software?

  • CazzPink 🌞(((CazzPink)))h🌞 (@CazzPink) reported

    @HSBC_UK You've told several people (you didn't even bother answering me) that the banking app has 'been sorted'. It hasn't. I've made 2 phonecalls, and completely changed all my security details, and still, cannot log on to mobile banking. I need access to my account!

  • tearose68 Rosie 🌹 (@tearose68) reported

    @HSBC_UK Still not working. Spent 30 mins on hold on phone to be cut off mid conversation

  • Macmiler6 Mac Miler (@Macmiler6) reported

    @HSBC_UK I have already raised 3 formal complaints, 1 response just told me to wait and other 2 got ignored. I will be asking @financialombuds for help and will also forward it to the HSBC Board of directors directly to deal with that.

  • heidiwmakeup Heidi (@heidiwmakeup) reported

    @HSBC_UK Thank you. Unfortunately I couldn’t get through on the phone at 6pm after 30 mins and now I’m completely locked out of my online banking so no access to my accounts 😓 I’ll try again tomorrow but regretting moving to Advance now it’s been stressful

  • charlen38996605 charlene (@charlen38996605) reported

    @HSBC_UK I need help setting up the app again. I don’t have a digital secure key. I have followed instructions but my password not recognised

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK I still cannot access with my iPhone. Is the app supposed to be available for all iPhone users? I have restarted my phone and reinstalled the app but no success