HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/24/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FabioChirico Fabio Chirico (@FabioChirico) reported

    @HSBC_UK @HyunjinTurner yeah, that link then asks for the mobile app login key, guess what....

  • ZeeZeeJAM ZeeZee (@ZeeZeeJAM) reported

    @HSBC_UK We visited yr Kingston full service branch TWICE with documents & children after school to try & open an account for them. We must go to a branch as we're not HSBC customers. Today they REFUSED to see us at 3:15pm as they were "too busy" although they close at 4.30! 1/

  • CPT_AFC 🎗️ AFC 🎗️ (@CPT_AFC) reported

    @HSBC_UK Is the app still down? I can't access at all.

  • DrNinjaMonkey Dan 🕺 (@DrNinjaMonkey) reported

    @HSBC_UK hello. I've got a premiere master card. It says I'm earning points on my statement. I'm trying to use the Pay with rewards app, but after I enter my card number it just says "error - card is not eligible for PWR Mobile Enrollment". Any advice?

  • george_yarrow George Yarrow (@george_yarrow) reported

    ... that I've collected over the past 5 weeks gives strong grounds for a suspicion that (a) @HSBC_UK Business Banking is an operational mess, (b) senior management (to CEO level) were informed of serious problems no later than early 2021, (c) other employees of HSBC know that ...

  • toby1kanobi Toby K (@toby1kanobi) reported

    @HSBC_UK @Eli_Eli_s I know you have to be diplomatic, I worked CS too. But can you reach out to somebody in the dev team to issue a statement on the APP. Most of us can not generate security codes as one of the bugs causes it to display a solid black box over the code.

  • bobchatt Bobby (@bobchatt) reported

    @garethculpan @HSBC_UK @HSBC Just found this thread, having the same problem, ridiculous isn’t it. Trying to perform a normal action, let alone expecting the simplicity & functionality of banks like Monzo’s app.

  • JewellerybyJCD Jack Conner Designs (@JewellerybyJCD) reported

    @HSBC_UK phone lines keep disconnecting! My app not accepting my login details and now completely locked out. Do yo have a problem?

  • JonLevy2012 Jonathan Levy 🇬🇧🇮🇱🇧🇷 (@JonLevy2012) reported

    @HSBC_UK phone lines keep disconnecting! My app not accepting my login details and now completely locked out. Do yo have a problem?

  • shootingbaby Jc Penney Gift Exchanger (@shootingbaby) reported

    @sambarinooofm @HSBC_UK i wanna swap my apple gift card, please baby am not in state help me out