HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/21/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (23%)

    Login (23%)

  3. Website (11%)

    Website (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLytham St Annes Mobile App
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JackMcglocks Jack Mclaughlin (@JackMcglocks) reported

    @HSBC_UK Your service is an absolute joke, been trying to get through on the phone for 3hours after being told to do so via online chat. 20min wait time apparently, ridiculous service. 😡

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @giridharan78 @HSBC_UK Today, 14 Sept, at 21.40, I managed to access my accounts on the iPhone app. HSBC haven't advised me that the problems have been solved(?) or apologised for the MASSIVE inconvenience or even bothered to advise that I might like to try the app again. Not good.

  • MichaelBlamires Michael Blamires (@MichaelBlamires) reported

    @EckCharlie @HSBC_UK I downloaded it 5 days ago and it hasn’t worked since. I have had to order a Digital Secure Key to access my account on a laptop. I have to wait between 5-10 days.

  • MarkDic55349410 Mark Dickinson (@MarkDic55349410) reported

    @HSBC_UK apparently 10 working days to return £150k that has already been sat with your bank for 3 weeks. Some of us need the money that is in our accounts. @HSBC_UK does not care about real working people @MoneySavingExp

  • binhnguyen3101 BinhNguyen (@binhnguyen3101) reported

    @liza_beale @HSBC_UK I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.

  • JoeBozzyBurnell Joe Burnell (@JoeBozzyBurnell) reported

    @HSBC_UK when your staff give you the telephone in branch for business banking at 4pm and say we do close at 5pm, you have serious problems.

  • springemmy Emma McClintock (@springemmy) reported

    @HSBC_UK mobile app crashing, have reloaded and restarted phone but cannot access at all

  • jcw84 Jemma White (@jcw84) reported

    @HSBC_UK hi, your app isn’t working and has been crashing before the log in screen even loads for at least 2 weeks now! Have deleted and re-downloaded, still the same! When will it be resolved?

  • Teenyclem212 Mummy Richardson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Teenyclem212) reported

    @HSBC_UK I can’t log in to the hsbc app, it keeps crashing! When trying to log in on the website, it requires a code from the app, so that’s no use either! Please sort it out HSBC!!

  • sophiaekenna Sophia Kenna (@sophiaekenna) reported

    @HSBC_UK mobile banking app been crashing for a month now, your customer service operators via phone act like they don't know. How am I supposed to access my money? This is getting ridiculous.