Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (26%)
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Login (10%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kentish Town C of E Primary
(@KentishTownCE) reported
@HSBC_UK We will try this again. We have already followed the complaints process, followed your advice only to be told that you couldn't help. Hoping you can resolve this issue, we will try again.
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Susan Jones
(@susjjones) reported
@HSBC_UK your no fixed address service is fantastic. But can I ask, if your partner charity is based Coventry but the nearest HSBC no fixed address service is 40 miles away. Can you not just use a local HSBC branch in Coventry to complete the paperwork?
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Andy McDonald
(@andymcdonald2) reported
@HSBC_UK 25 years as a customer and enough is enough I can no longer put myself through the turmoil of giving you my business.
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Fiona
(@Feekate123) reported
I have never worked with such an incompetent bank before in my life! Almost 2 hours on hold just to be told to go away and refusing to help! @HSBC_UK this is totally unacceptable. The lack of help or assistance is disgusting!
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Daily Reality 🇺🇦
(@Daily_Reality_) reported
@HSBC_UK It's not something you need to investigate. It's something your bank needs to stop doing. Why are you asking your corporate customers to verify their ID every 6 months and sending out threatening letters saying you'll shut down our account?
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Robbie Brown
(@Bongobroon) reported
@HSBC_UK hi my wife is currently on the telephone to your bank with a fairly straightforward banking query but is being passed back and forth between departments. How on earth are we supposed to get an answer with this shoddy service
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK oh and also once spoken to the fraud team to confirm all payments, they then suspend my account resulting being on the phone to the fraud team for a further 45 mins for the 2nd time on the same day .. I salute you HSBC for the worst customer service ever !!
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Harjiv Singh
(@harjivsingh) reported
@EnglishMonkey1 Worst customer service in the world @HSBC_UK. Extremely frustrated with procedurally inept handling of customer queries and solving a problem.
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Qwerty
(@qwerty_cladding) reported
@HSBC_UK u hv stopped a payment to my @RevolutApp ac in my own name, u say ring yr Fraud team but u r CLOSED. I cant log on as it keeps showing system error Yr service is awful. I use Revolut because they offer better rates on their cards, I clearly need to move my bank a/c also
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Clara Guzzardi
(@cguzzardi) reported
@HSBC_UK I finally got through. It really took way to long. Such a shame, but very good customer service. I hope @HSBC_UK can improve on this.