HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/03/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_I_Husain Imran Husain (@mr_I_Husain) reported

    @HSBC_UK Hi can you please provide me of a contact number in the uk who can help me with the banking app. I switched phones and can't access my old phone. The team in India has been useless.

  • sajsekhon sajsekhon (@sajsekhon) reported

    @HSBC_UK trying to pay off credit card balance using “pay & transfer” in mobile app. When I get to review payment screen, it is totally blank , not allowing me to confirm payment. I am on ios 15.6. Please look into the issue urgently

  • tredtoponty John Lewis (@tredtoponty) reported

    @HSBC_UK I told you before that your updated app is awful. Its got worse. Slow and inaccurate. Everything is "pending" dreadful

  • Bob_Ashwell Bob (@Bob_Ashwell) reported

    @HSBC_UK Hi there.I'm new to Twitter, and I'm trying to open a new HSBC account from Fuerteventura, Spain. I filled in forms and sent id etc to HSBC online some weeks ago, the data was checked and I was told it all checked out ok, and HSBC would be in touch.Can anyone help pls?

  • tvaddict111 Zorba The Greek (@tvaddict111) reported

    @HSBC_UK Why haven’t your developers sorted out the compatibility with iOS16 yet? I have had no access to my bank account for over a week now as you still haven’t sent me a physical security key!

  • maggiembarclay maggie barclay (@maggiembarclay) reported

    @HSBC_UK hi I want to pay my CC with my debit card from another bank. I can't do this on your app or online banking. Can you help ?

  • samihassan786 Sami Hassan (@samihassan786) reported

    Over 25 years with @HSBC_UK - first time awful experience - shambolic call waiting times, incompetent bank transfer team. No interdepartmental cohesion … pick the phone up and speak to one another! - #fedup #poorcustomerservice

  • Mrs_Wadds Sarah Waddington CBE 💙 (@Mrs_Wadds) reported

    For a bank that loves to claim it’s global, I’m looking at recent @HSBC_UK bank charges for transactions in France, Austria, Italy & Slovenia & it couldn’t be less global or customer focused if it tried, just stakeholder greedy & focused on covering legacy costs. Time for change

  • PrincessSiobhan Siobhán G (@PrincessSiobhan) reported

    @HSBC_UK PLEASE, is there a way I can speak to someone in the UK?! I’ve been on to 3 different people over 45mins-they don’t understand my problem & there is such a delay on the call, it is impossible. I couldn’t hear one woman because of a bloody COCKEREL in the background!

  • MrLewisAndrews Lewis 🌿 (@MrLewisAndrews) reported

    @HSBC_UK @mr_coxy Yet every other banking app works flawlessly on IOS 16 Beta… Come on HSBC you’re meant to be one of the largest banks in the world and somehow your app is a steaming pile of garbage.