HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/03/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AliSouthHams Ali 🌻 (@AliSouthHams) reported

    Utterly frustrating time trying to open son’s student account with @HSBC_UK. Website said he just needed his UCAS # “If you have this, that's all you'll need.” Nope. Online app rejected. Requested to go into a branch with proof of student status to complete. 1/3

  • thejetsetmedic Jet-Set Medic (@thejetsetmedic) reported

    @HSBC @HSBC_UK seeing as 6 months has passed and this case is unsolvable, what other agencies can we involve? Because it’s imperative I clear my name and have access to my money. Where can I present myself in person to aid this investigation? I need answers urgently pls

  • TedDRFC Ted (@TedDRFC) reported

    @HSBC_UK How can I access online banking then, without the mobile banking app?

  • droolzee Saint DLUGOSZ (@droolzee) reported

    @HSBC_UK so absolutely dreadful service from them. Mum was buying a car, card got declined for suspicious activity and then they never responded!!! Good job I was there to pay. DREADFUL BANK LEAVING CUSTOMERS HIGH AND DRY!

  • donk_McHardy Simon McHardy (@donk_McHardy) reported

    @HSBC_UK what a cretinous excuse for a bank you are, hours on the phone the 2 hours sat in the bank and forgotten about …. Now another 2 hrs waiting for your useless excuse for Customer service staff to close all my accounts #FUCKWITS

  • VimalUp1983 Vimal Upadhyay (@VimalUp1983) reported

    @HSBC_UK why is your website so awful at loading on Microsoft Edge? Blank screen after blank screen, fed up of refreshing the page...

  • OctaviaWiseman Octavia Wiseman (@OctaviaWiseman) reported

    HELP! My 93 year old father worked in Mexico 20yrs & retired to UK. @HSBC_MX his bank for 28 years has frozen his account. He can't get his pension. They claim the ONLY fix is to come into the branch in person😥. In 🇲🇽. This while advertising a new 'expat account'! @HSBC_UK

  • thejetsetmedic Jet-Set Medic (@thejetsetmedic) reported

    @HSBC_UK @HSBC Your CS says there are no time scales for investigations,this is wrong. When customers place their money in your care, it is done in trust. Trust that I should be able to access my money when I need it

  • srynhart Shane Rynhart (@srynhart) reported

    @HSBC_UK Hi, quick question. I've got some notes that I need to convert to coins; is this a service you offer in-branch? Asking here before I go down there!

  • BoldmereKev Kevin Burns (@BoldmereKev) reported

    @HSBC_UK can you tell me why my wife and son have been turned away from your Sutton Coldfield branch at 16:15 because they close at 16:30 when they only want to transfer money from one a/c to another yet your website says you close at 17:00. Told it can only be done in branch!