HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/27/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Meinirynysmon Meinir Thomas (@Meinirynysmon) reported

    MORE TECH PROBLEMS!Can’t use my online banking on my new phone and trying to sort it has totally stressed me out. @HSBC_UK you are hopless.I follow every step and THEN tell me there are no advisors!Surely to god you can inform people that at the begining of the call!! #hatebanks

  • Shaneypooss Shane (@Shaneypooss) reported

    @soie_c @HSBC_UK I’ve had the same issue for the last couple of days. Customer service are ridiculously bad. Still no activation codes coming through sms. Issue my end apparently on a new phone 🙃.

  • LouiseBentata Louise Parlons Bentata (@LouiseBentata) reported

    @HSBC_UK Constantly disappointed by the 1h phone waiting times, reluctance to help set up a business account and the inability to call back when promised. What a disgrace.

  • SteAlcock Stephen Alcock (@SteAlcock) reported

    @HSBC_UK No it doesn't, when I select a digital secure key it shows this error. Tried on a desktop, iPad and phone and all say the same thing.

  • LouiseBentata Louise Parlons Bentata (@LouiseBentata) reported

    Constantly disappointed by the appalling customer service of @HSBC_UK Business Banking. The phone wait times are always an hour, no one calls back when promised, and it seems impossible to open a new bank account. There’s no excuse for such terrible support.

  • DoctorBeeching1 Doctor Beeching (@DoctorBeeching1) reported

    Daughter closed @HSBC_UK ISA last week in person in Bradford . House purchase iminent. Still not transferred and still not sorted. A further issue amongst many in recent years. Attrocious customer service.

  • anirudharoutray Anirudh R 🇮🇳 (@anirudharoutray) reported

    @HSBC_UK I have submitted Online accnt opening.Till now account not created. I suposed to receice one SMS to share address doc. Yet to receive even after calling custmer care. Please help

  • Curdy125 James Curd (@Curdy125) reported

    Hey @HSBC_UK your app isn't working (at least not on Android) - trying to run it on Pixel 6 Pro and when click on the app it doesn't even open.. please help!

  • Morgy1989 Mark Morgan (@Morgy1989) reported

    @HSBC_UK checked on my hsbc app just now and my credit card information has gone, not there either when I look on the website.

  • EminenceLinda Linda Welham (@EminenceLinda) reported

    @GemmaFergie @HSBC_UK Gave up on the phone and in the branch. No response to my emails disgusting customer service 😡