Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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J Cole
(@hardcorePTlady) reported
@HSBC_UK DO BETTER! Fix this now! But then I said that last time..... Useless!
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Matthew 🏴
(@Matthew_Leyshon) reported
@HSBC_UK Still not sorted. Unbelievable substandard service.
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Datsun Zed
(@Datsun_Zed) reported
@HSBC_UK Is there a problem with your call centre service? Have been on hold for 25 minutes so far...
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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J M R
(@utlaegr) reported
@HSBC_UK Over a week since I sent the email with the details you requested . Not received so much as an acknowledgement. And this is how you demonstrate that your customer service isn't as poor as everyone says it is.
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Julie Julie
(@66Julias) reported
@HSBC_UK Could you please fix your secure 3d verification system? I can not make online payments or add my card to PayPal or Google pay and your support is saying that nothing is wrong at your side and it's a merchant problem. Your service is frustrating and I had to make a complaint
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Matt Lacey
(@mrlacey) reported
@HSBC_UK This is with a Moto G6 - It was working with this device previously (~1 month ago)
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Chris
(@CanadianChris84) reported
Hello @HSBC_UK, your telephone customer service is utterly shocking. 15 minutes and 4 agents later (how? Asked for fraud each time) STILL WAITING. This after over 1hr last week on the phone to avoid this. We're in SE Asia: costing a fortune for your ineptitude.
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MVP Media
(@mvpmedia_21) reported
@HSBC_UK The dreadful level of service you are giving us shows how little you care about social enterprises that support underrepresented groups. Do let us know if adequate support from HSBC is reserved only for wealthy corporations so we can end this frustrating experience.
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Bieg Bhagani
(@BhaganiBieg) reported
@HSBC_UK So my car breaks down, have cover through HSBC with RAC and service is SHOCKING. Have kids in car and car is unsafe on the road, told 3-4 hrs MAX. 6hours later I get asked if tomorrow is ok? WHAT A JOKE!! So furious and lack of care! Want an Answer! 🤬😡🤬😡