HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/01/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • alxguthrie Alex Guthrie (@alxguthrie) reported

    @lisahughes35 @HSBC_UK I've been having the same error message all morning. Ref 503

  • phenwooduk Phillip Henwood (@phenwooduk) reported from Perranzabuloe, England

    @HSBC_UK is you banking ap working?

  • JohnHansPalf John (@JohnHansPalf) reported from Liss, England

    @HSBC_UK good morning. My father in law is 95 and banks work your bank all his life. He had moved in to a care home near us. I would like to move his bank account from his branch in London to local here to help him. How do I do it please??

  • yeetwolfs yeet (@yeetwolfs) reported

    Just overhearing a conversation between someone and @HSBC_UK and realising the bank doesn’t want to have #fraud reported to them. He keeps on getting asked for his sort code and account number. When he isn’t a customer so doesn’t have one. @UKSFO

  • rabaca14 rabaca (@rabaca14) reported

    @shedsue @HSBC_UK Sorry about your sad experience I will recommend CYBERDIGITALHELPDESK on Instagram I had similar issues too,they helped me out, he's really good at his job. I strongly believe him and his team can help you out too

  • Lea_Ves Sam (@Lea_Ves) reported

    @HSBC_UK I’ve been forced through setting up a new password and security id with your mobile app today. After completing that it still says the service is unavailable and isn’t supporting login via Face ID. This means I can’t currently access my funds?

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Nathan_Nanda100 Nathan Nanda (@Nathan_Nanda100) reported

    @HSBC_UK im locked out mobile banking and the chat service doesn’t now allow you to talk to a human without logging in? Beyond stupid

  • katie_davies95 Katie Davies (@katie_davies95) reported

    I have been a loyal customer with @HSBC_UK for over 10years. Today I was told that that loyalty and good credit score was the reason I was hacked so easily. Make it make sense??

  • KevinGrimshaw2 Kevin Grimshaw (@KevinGrimshaw2) reported

    @HSBC_UK - have to say as a new customer your service is poor. I’ve tried setting up app, tried to log on online. Not received customer number after nearly a month, tried to call tried to go into branch never anyone to talk too. Better option is for me to withdraw and close acc