HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/15/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    @HSBC_UK Dad tried to login to his account on Monday. He messed this up, because their online security is too complex for him to navigate, and has been locked out of his account. Again. He wanted me to drive back to London again this weekend to fix it for him.

  • tcc_claudia Claudia (@tcc_claudia) reported

    So I've now have ~£90 stolen from me using my card via deliveroo. @HSBC_UK says its deliveroo I need to speak to and @Deliveroo says its HSBC. All I know it's I'm down money on a cost of living crisis and can't call cos I'm on a night shift in A&E

  • apple_got Apollonia #WomanTM KPSS (@apple_got) reported

    @HeadWarriorTWM @HSBC_UK I see lots of problems for @HSBC_UK for example... - they will now open themselves up to be sued by detransitioners - sued by those without a GD diganoses in Scotland where it will soon not be required Do they not have lawyers specialised in Equality Laws to advise them?

  • Matt2Dee Matthew Robert Davies (@Matt2Dee) reported

    @DommiFox @HSBC_UK Finally got through. Dude can’t find a reason why it was closed but said open a new one and email for previous statements. I’m on the phone to them so can’t they email them. Why would I open a new card, gut my credit score and rely on a service that has failed me? On hold again.

  • HelenCostello4 Helen Costello (@HelenCostello4) reported

    @HSBC_UK Not got through to anyone yet. I will try tomorrow as I was working today. My details seem up to date online inc nationality etc. Odd.

  • ShadeyAdy Ady Viggars (@ShadeyAdy) reported

    @HSBC_UK does anyone still work here? 3hrs on the phone trying to sort help to buy ISA. Cut off twice. No one seems to know what they’re doing.

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HSBC_UK Thank you, but it just needs fixing at your end. Everything else loads, I’ve tried two different browsers. I need to alter the amounts on my standing orders but I can’t do that in the app. Please stop telling people to clear their caches to fix this. It doesn’t work.

  • toish100 Natasha Wright (@toish100) reported

    @HSBC_UK I am receiving "code TERR_30004" when setting up a new payee; can't get through to anyone via chat and telephone banking only works with a telephone security number which I dont have. please help.