HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/25/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HowardChin7 Howard Chin (@HowardChin7) reported

    @HSBC_UK @RachelRachel703 as Rachel said, cleaning the browsing cache nor anything to do with our browsers. Just fix the goddamn issue as it’s an embarrassment to not even know what is going on with your own software that your clients are using. 😤

  • johnmead134 John Mead (@johnmead134) reported

    @HSBC_UK I am unable to access my "Standing Orders and Future Payment" details. I have not been able to "chat" with a real agent and MOBA is not helpful, trying to contact you on phone is virtually impossible.

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK @BBCCiN Please d'on't pretend to care when you consistently let down your cutomers. THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    @HSBC_UK i had the exact same issue with @santanderuk - they solved the issue within 20 mins. #neverHSBCnotevenonce

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    At this point i would be ecstatic if @HSBC_UK tweeted at me directly just telling me to **** off, it would be the most engagement they have ever given me as a customer.

  • jessicacalesop Jessica Cale (@jessicacalesop) reported

    @HSBC_UK I’ve been on hold for over an hour after being cut off twice. Seems from a quick twitter search that lots of others are having similar problems. What is wrong with your customer service?! #hsbc

  • alexrosemurray Alex Murray (@alexrosemurray) reported

    @HSBC_UK been trying to get through to an agent to open the Bonus Saver account. I’m a UK tax paying resident but it says I’m not. Please help. Been waiting for 1 hour to speak to someone.

  • HelenCostello4 Helen Costello (@HelenCostello4) reported

    @HSBC_UK why can’t I open a saver account. I’ve banked with you for 40+ years. I have several accounts. It’s saying I am not a UK tax resident!! Online chat person couldn’t help. Been in phone queue for 2+ hours. Pleeeaaase help.

  • Skipper0001 Ciaran Corrigan (@Skipper0001) reported

    @HSBC_UK do you actually have any staff on your customer service line ??? On hold for 61 minutes so far

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HSBC_UK @HowardChin7 I am having the same problem. I used two different browsers. I can’t amend any standing orders until it’s fixed.