Is HSBC down in Preston, Lancashire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (59%)

2. 

   Login (18%)

3. 

   Website (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 2 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• Andrea Webster (@AndreaWeb81) reported 11 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• sam (@ABigLadd) reported 8 minutes ago

  @HSBC_UK Hey I cant actiavet my new secure key, tried googling it and nothing i tried has worked, can you help please?

• amy 🎃 (@asphodelmoon) reported 11 minutes ago

  @HSBC_UK are you having issues with cards and online banking? My card keeps declining, I have funds in my bank, it’s telling me I can’t use the online chat as I’m not logged in when I am logged in. I’m getting very frustrated!

• Abi (@abi_williams27) reported 11 minutes ago

  @HSBC_UK Dad has spent hours on the phone to you over 18 months trying to get the vouchers for his platinum points. You have promised to send them 3 times - nothing. Today he’s had the phone put down on him twice. Now he can’t get through. Appalling service.

• niki elvidge (@js_niki) reported 11 minutes ago

  @HSBC_UK ...poor help given... locked myself out of my debit card..only solution was to re activate at an ATM. Ok,but you've closed all my local branches and taken the ATMs... apparently some non hsbc ATMS offer this solution-but which ones?Offer reactivation online!!!!!!

• Jon Dryden Taylor (@jondrytay) reported 12 minutes ago

  HAHAHAH I have just rung @HSBC_UK back and yes, the LPOA is there, so the guy who patronisingly told me that there wasn't one at great length really did a great job of wasting my time. Now to get the actual issue resolved, maybe?

• Anup Joshi (@AnupJos49357726) reported 13 minutes ago

  @HSBC_UK Hi, I am new to UK and want to open up an account. as per the information on the website, someone new to UK can share the rent agreement as an address proof. However after filling the application there is no option to upload the rent agreement. Please help..

• Rhi (@cardiff_writer) reported 15 minutes ago

  @HSBC_UK what has happened to your customer service?

• Nicky (@nickytt) reported 16 minutes ago

  @HSBC_UK Hi I require an up to date mortgage statement and unfortunately I do not have online access. No I didn’t after an hours wait 🥲. Now trying again. Thanks Nicky

• A.Monolith (@alanmonolith) reported 17 minutes ago

  @jondrytay @NOW @HSBC_UK This is appalling. I’ve had to assist my mum with POA files for my dad. It’s truly upsetting for the person doing this work for their loved one because they can no longer do it. How deeply inhumane hsbc are being as well as their Data records being terrible.

• Kez (@kerriejcordell) reported 24 minutes ago

  @HSBC_UK your staff need to work on their customer service skills. Telling me my card is working perfectly fine when I explained it wasn’t, and then talking to me with an attitude “if it makes you happy I will give you a new card” if it makes me happy!!!!😠