HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/24/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shahidkamal Shahid Kamal Ahmad (@shahidkamal) reported

    Hello @HSBC_UK — I’m a business customer. Tried your chat. They told me to call your number. 22 mins on hold and counting. This is inconvenient and you’ve made some of my money disappear into a black hole since the 3rd and won’t do anything until the 17th. Unacceptable.

  • ntiltd alison thomas (@ntiltd) reported

    @HSBC_UK I am having a terrible time. HSBC HK rejected a payment last week. Due to an information update. The money was sent bank last Friday but it is still not in my account. It is showing as there but why it has not been credited I do not know !! I need this returned today!!

  • BarryPaton El Barrio! (@BarryPaton) reported

    @HSBC_UK It's still not working.

  • Heisenb04883522 Heisenberg (@Heisenb04883522) reported

    I asked @HSBC_UK for compensation for the phone I had today being ignored bad phone line no help and then the woman didn’t do nothing for me amazing how I get treated

  • BarryPaton El Barrio! (@BarryPaton) reported

    @HSBC_UK I have tried multiple browsers. Still not working. Thanks

  • douglasforbes dougforbes (@douglasforbes) reported

    @antlerboy @HSBC_UK Just as bad and British Gas and Scottish Power. Same Indian service centre where they manipulate the answers and game the system. They don’t complete complaints so the stats are hidden.

  • richiejg Rich Gibbons (@richiejg) reported

    @HSBC_UK the app loads but crashes when I try to make a payment. Help. I've deleted the app and reinstalled. It's an Android app on a Google Pixel 5 phone. Any ideas?

  • a_maskters A Masters (@a_maskters) reported

    @HSBC_UK Only problem is they can't me either. Sat in your branch for an hour whilst your colleague (who was great) tried to find out what the issue is. Was sent on my way none the wiser.

  • Heisenb04883522 Heisenberg (@Heisenb04883522) reported

    @HSBC_UK @MerkyBooks Just got ignored 3times bad phone and also no help from a lady that can’t speak English clearly and I get no compensation for that wow hahaha amazing service

  • lozwinter lauren. (@lozwinter) reported

    Is there a problem with @hsbc_uk? Neither my bank or credit card are working.