HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/09/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mattys68 Matthew Gunter (@mattys68) reported

    @HSBC @HSBC_UK @MoneySavingExp Spent over 2.5 hours on hold today to discuss a Section75 claim. I had to give up in the end. Awful customer service. Plus.. I had to listen to the same 30 second music clip on loop for the entire time.

  • ashtag000 Paul Davies (@ashtag000) reported

    @HSBC_UK Please can someone answer the phone at your business help desk...been trying for 5 days...Nothing

  • clairness Clairness (@clairness) reported

    @HSBC_UK the most frustrating BTL application ever! I’m already a customer! Now the document uploader states I have no open cases?! Please help before I pull my hair out!

  • Tom_Glenwright Tom Glenwright (@Tom_Glenwright) reported

    @HSBC_UK hi, will the HSBC app be updated to support iOS 15 Beta?

  • GordonA6 Gordon Allan (@GordonA6) reported

    @HSBC_UK the world's worst bank. Shocking customer service, fraudulent transactions which they couldn't care less about, business definitely going elsewhere. #scamartists

  • debbiec35437378 Deborah is a 🐝🇬🇧🇺🇸 (@debbiec35437378) reported

    @HSBC_UK @Cambridge_Uni Why don’t you support all colours and not just black everybody deserves a chance to excel all you do is drive an even bigger divide and that shows the quality of your intelligence

  • Maap30 Miguel Aldrete (@Maap30) reported

    @HSBC_UK you suck, worst service ever. More than 1 hour holding on telephone and nobody takes the call.

  • s3young Sharon young (@s3young) reported

    @HSBC_UK I need to notify you that i am abroad but haven’t brought my secure key with me. Can you help please?

  • ArwaAAU Arwa 💋 (@ArwaAAU) reported

    @HSBC_UK really annoyed with your service! 🤨

  • StephenBrisley Stephen Brisley (@StephenBrisley) reported

    @HSBC_UK I have tried to open MyAccount/MySavings access for my 12 & 10yr olds, but you say the ID I uploaded wasn't OK, but not why. I uploaded photos of their passports??