HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/13/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • Alanpage190 Alan Page (@Alanpage190) reported from Saltby, England

    @HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?

  • hardcorePTlady J Cole (@hardcorePTlady) reported

    @HSBC_UK Woking Lloyds to Woking HSBC. What the hell are HSBC up to, not allowing customers to access their money. Get this fixed, and get it fixed NOW!

  • MarkBensonMark Mark Benson (@MarkBensonMark) reported

    @HSBC_UK - Why is your app crashing after I upgraded to ios15.1? I'm effectively locked out of online banking and of course, I no longer have a High St branch anywhere near - when can we expect a fix?

  • offer_andy Andy Offer (@offer_andy) reported

    @HSBC_UK Fair dos they’ve put their hands up to this and compensated us. Let’s hope the promise of better service will be delivered.

  • AonoThereza Thereza Aono (@AonoThereza) reported

    @HSBC_UK please Can I have some help? My bank app not working since update ISO last night. Any problem? iPhone update thanks

  • MrsLighty Nicola Hatch (@MrsLighty) reported

    @HSBC_UK Morning, is there a reason my new HSBC card isn’t working to tap in on TFL train services?

  • ArranHouston Arran Houston (@ArranHouston) reported

    @HSBC_UK I have spent hours and lots of money calling already from JAPAN. THIS IS NOT MY FAULT so I will not spend more money contacting you. Please fix the system and give me access to my own money. PLEASE FIX THE TELEPHONE BANKING SYSTEM (2)

  • m4th014nd Matt Holland (@m4th014nd) reported

    @HSBC_UK awful customer service 👍 thanks for everything, it's time to leave

  • craigberry73 Craig Berry MUFC20 (@craigberry73) reported

    @HSBC_UK Cant log in to online banking app on my phone Just keeps coming up error log in not authorised