HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/02/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cj19001 cj19001 (@cj19001) reported

    @HSBC_UK it's now been another 24 hours with no response from the IT team in regards to the GSA System error I receive when trying to login to online banking. I first tweeted about this on Sept 1st. Please have someone contact me as I am locked out of online banking.

  • angrymoofs Moofs (@angrymoofs) reported

    @HSBC_UK 42 minutes on hold waiting to get an answer as to when I was informed of a decision ref my mortgage that directly effects my credit profile without my consent. I’d imagine you have better service to the Mexican Drug Cartels

  • 08holly_dolly Holly Till (@08holly_dolly) reported

    @HSBC_UK Terrible customer service! Had a refund to a credit card/account that no longer exists but apparently there is no way to get my money back because I can't remember the security details for an old card 😡

  • jma901071 jma (@jma901071) reported

    @HSBC_UK The service lines generally are useless. When I called it required me to key in account number or account manager which I have no idea as the bank account is in the process of creation. I can try again

  • GrafhamBrewCo Grafham Brewing Co (@GrafhamBrewCo) reported

    @HSBC_UK Not sure what's going on but after being on hold daily for over an hour each time (over 2hrs one time) and being locked out of my business account for nearly 2 weeks am thinking I may just go somewhere else. Terrible customer service.

  • pirie_will will pirie (@pirie_will) reported

    @LowtherRory @HSBC_UK @Barclays Barclays still letting us down been stuck in Belgium waiting for a month for them to do an international payment so I can purchase a couple of Lambrettas back room fraud boys keep blocking it they do what they like and answer to no one

  • SimonBolton2 Simon Bolton (@SimonBolton2) reported

    @HSBC_UK A very poor show with iOS 15 Beta and your app fiasco. I was without access to my accounts for a number of days and you can’t even access online without the app! Made me jump ship after 30 odd years of banking with HSBC and switching to @StarlingBank, who are awesome!!

  • Tony_Creek Tony Creek (@Tony_Creek) reported

    @BarclaysUKHelp I may be coming to you if @HSBC_UK cannot resolve my issue today. Could you please send over information about transferring an account from another bank.

  • nathan_seaman Nathan Seaman (@nathan_seaman) reported

    @HSBC_UK Been waiting on the phone for 40mins for mortgage help. I have paid off the mortgage but final bill was raised to the solicitor before a further two payments came out, I believe these two payments need to be refunded. Can someone please help

  • SiWall68 Si (@SiWall68) reported

    @HSBC_UK Have you had a look at the reviews on the apple store? Your developers have admitted its a known issue they need to fix.