HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/17/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • muffinandpizza Sandra Ocampo (@muffinandpizza) reported

    @HSBC_UK @pmhgte Is your website down it keeps on crashing :(

  • HennaParvin H E N N A (@HennaParvin) reported

    @HSBC_UK hello, i’m trying to log into my hsbc app but it’s not loading up at all. my phone is fully up to date please can someone help?

  • HayleyBentley4 Hayley Bentley (@HayleyBentley4) reported

    @andyflisher @HSBC_UK Honestly just change banks. I had this backward and forward locked out nonsense from them for 2 month because they kept spelling my name wrong. Changed banks and never had a problem, worst customer service and bank out there.

  • sunilsuresh1809 sunilsuresh (@sunilsuresh1809) reported

    Hi @HSBC_UK @HSBCUKBusiness why is opening an account so difficult with your bank? It took 2 days to receive a link to upload docs and its been 3 days since I have done that. Yet, there is no communication on the application at all? Customer Service?

  • MrNashor Nathan Greenidge (@MrNashor) reported

    @HSBC_UK Why is your Internet banking app so bad? Locked out regardless of Key Card password, my security password and finger print? Countless error messages. Not the first time either.

  • RoshiniRamesh1 Roshini Ramesh (@RoshiniRamesh1) reported

    @HSBC_UK @HSBCUKBusiness telephone line waiting time is more than 30 minutes and chat portal is in a long queue. Online security device doesn’t work as well. Please help !!

  • leesymons Lee Symons (@leesymons) reported

    @HSBC_UK your customer support is shocking, been on hold for over an hour.

  • WeakHandsWilli1 Will 💎 (@WeakHandsWilli1) reported

    @HSBC_UK @_Isotope__ They’re one of few banks (hsbc, Barclays, Santander and NatWest) to completely **** themselves over, recently missed out on SOL as I went to deposit 2k GBP and United Kingdom is no longer an option on billing address. Moved banks without a second thought. Control freaks.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • terrihudsonuk Terri Hudson (@terrihudsonuk) reported

    @HSBC_UK I have tried different mobiles and landline. Same problem.