HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/23/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • goosemonaghan Matt (@goosemonaghan) reported

    @HSBC_UK twice your customer team assured me someone would call to discuss my premier banking application. No calls. Made the application on aug 24th and just keep getting told to wait. On the 24th I was told this would take up to 10 days. Why is it so hard to open an account??

  • littleboote roz moreton (@littleboote) reported

    @HSBC_UK customer service is absolutely useless!! #hsbc in a branch on the phone disconnected 3 times and still haven’t spoken to anyone!!!

  • aespadolls ae (@aespadolls) reported

    Dear @HSBC_UK, I’ve been trying to call your international/overseas hotline number but it keeps giving me “Error”. I’ve tried with different phones but they all give the same “Incorrect No” msg. I’ve been going in circles because your live chat agents are not helpful at all.

  • Libmoggy Sylvia Milne 📚 (@Libmoggy) reported

    .@MandSBank Another infuriating attempt to pay off my credit card. Completed everything & stuck at “processing” with a box in the corner 3DS challenge. I suspect that the problem is with @HSBC_UK not authorising the payment. Tried contacting them for ages. Really inefficient bank

  • mrcawood23 Mr Wood (@mrcawood23) reported

    @HSBC_UK I've been on the phone over an hour and a half without being seen to, to ublock a card, as an advance customer. I've also requested my son's online banking code to open his account 7 times now. Shocking customer service!!!!!!

  • TheAmazingChi Charlie | AmazingChi (@TheAmazingChi) reported

    @HSBC_UK Honestly, this is the worst experience I've had customer service-wise. And I *still* cannot make the payment I'm trying to make because of your impossible-to-navigate systems.

  • bromleytown2 Chef. (@bromleytown2) reported

    @HSBC_UK Honestly the team at inverness have been absolutely invaluable to me the last few years. You just see numbers and figures they see humans and customers. What about the elderly that can't use a computer or modern phone? Or partially sighted or disabled wtf are they to do ????

  • tomdiditt Tom Did It🛋 (@tomdiditt) reported

    @HSBC_UK you are an awful bank.

  • R0ckmount R0ckmount (@R0ckmount) reported

    .I think there’s a very real risk #Revolut have superseded @HSBC_UK in being the worst financial institution to deal with. They’re by far the worst to deal with on a simple technical issue. What a shockingly poor helpdesk they have!! Unbelievable!!

  • bingohandjive Neil Herrington (@bingohandjive) reported

    @HSBC_UK Thank you, but this was not a request for help. I was ridiculing the Chancellor of the Exchequer.