HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/20/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • maggiembarclay maggie barclay (@maggiembarclay) reported

    @HSBC_UK hi I want to pay my CC with my debit card from another bank. I can't do this on your app or online banking. Can you help ?

  • SailorrSeb Seb (@SailorrSeb) reported

    @HSBC_UK it has now been over an hour since I sent a message mid conversation. Your agent clearly decided to finish his shift without resolving my issue. Thank you for confirming its time for me to change banks, absolutely disgusted with the communication received today.

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK Is there not some way to nominate saved payees which are not auto deleted? Perhaps there should be. Not that I would expect any action but I can't be the only customer in this position

  • reset_humanity Humanity Great Reset (@reset_humanity) reported

    @HSBC_UK I was in middle of an order online for my mother who needs medicine as I thought it be easy. As we both disabled. We know the card readers are surveillance tools of data mining to sell people data. Hence the reason we never had one. Your BS Security block the order.

  • rlmn42 Andy (@rlmn42) reported

    @HSBC_UK I mean, it hasn't. the last update to the app was on the 18th July 2022 and the problem still very much exists. I suggest you ask someone in IT to read the app store reviews.

  • StevenTwit Steven Pritchard (@StevenTwit) reported

    @HSBC_UK my app keeps crashing when I try to make a payment. Is this a known issue on Android?

  • samihassan786 Sami Hassan (@samihassan786) reported

    Over 25 years with @HSBC_UK - first time awful experience - shambolic call waiting times, incompetent bank transfer team. No interdepartmental cohesion … pick the phone up and speak to one another! - #fedup #poorcustomerservice

  • PrincessSiobhan Siobhán G (@PrincessSiobhan) reported

    @HSBC_UK PLEASE, is there a way I can speak to someone in the UK?! I’ve been on to 3 different people over 45mins-they don’t understand my problem & there is such a delay on the call, it is impossible. I couldn’t hear one woman because of a bloody COCKEREL in the background!

  • iam_vlad_s Vlad S (@iam_vlad_s) reported

    @HSBC_UK locked my account without any explanation. I can't pay rent, education and send money home. NO timeline and no clear ground why it's happening, a phone line or branch can't help. @HSBC_UK @HSBC please help!

  • YouveBeenKrayd You’veBeenKray’d (@YouveBeenKrayd) reported

    @HSBC_UK It’s in a BETA stage meaning it’s been tested. People have reported a problem with your app and you’ve done nothing to address the issues