Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kata
(@Katyusa22) reported
@HSBC_UK I called you at 10:21 and I only just disconnected so you might want to double check your data. I have put in a complaint via your staff, i have also put in complaint via the company i work for as this cannot be sustainable for us. I had the same problem in November 2021.
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Fat *** in a Hat
(@bartsboy) reported
from
Northamptonshire, England
@HSBC_UK the new app update is terrible. Just saying 😢
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Paul Anderson
(@Paul_GreyKnight) reported
@willwhite003 @HSBC_UK Can never get over that fact that 99% of design is typically decided in an FS org by 3-4 mid / senior managers who have never spoken to a customer in their life.
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Dawn Almond
(@Dawnus05) reported
@HSBC_UK I've raised one already, believe me. It would help if the team that produces statements worked over the weekend, now I'm waiting until Tuesday 14th. My completion date is Friday 17th. It should not take 8 days, 5 phone calls and 6 different agents to close a Help to Buy ISA.
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Fortune favours the brave..
(@Invest_4success) reported
@HSBC_UK @Monzo @StarlingBank Visited my local HSBC UK in Wimbledon as the local Southfields branch has been closed down. Unable to open -in person-an an internet bank facility for a business account as the branch lacks printing facilities. HSBC you are shockingly incompetent!!
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Andy B
(@ab187_b) reported
@HSBC_UK Since iPhone updated and wiped the hsbc app I couldn’t log back on without certain details. On trying to reset, all options ask for the security code which i don’t have. Even when you select the online option for lost security code it asks you enter the list code to access!!!!!
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Kingshuk
(@Kingshuk74) reported
@HSBC_UK Hi Jess, having spent another hour queuing at a local branch I’ve been told I have to persist with dialling the BIB helpdesk number. Your “call back service” doesn’t work, it’s not actionable….I’ve sent customer relations an email. Let’s see how long this takes to resolve
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Eva Daliopoulou
(@evadaliopoulou) reported
@HSBC_UK Mob app keeps crashing; re-installed in VM and TalkTalk broadband, doesn’t open with mobile data;iOS 12.5.5 updated; 23.8GB used of 64GB;can’t access my account i.e. my money which is unacceptable; check and sort it out please
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Denis Payne
(@grommitza81) reported
@HSBC_UK Trying to use CHAT support and getting GSA Error in Microsoft Edge browser on Windows10 v21H1. I've cleared cached etc etc etc. What now?
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Paul
(@Oakhamskip) reported
Been hanging on @HSBC_UK for over an hour waiting to speak to someone. They say use our ring back service but don't tell you how to use it. #Banking2021