HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/25/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 1brookebond brookey (@1brookebond) reported

    @HSBC_UK had a bank account for many many years at this bank!!! Been on hold for well over half an hour!!! Then. The woman I got to speak to didn’t understand a work I was saying. Then put the phone down on me!!! Absolutely disgusting!!

  • AntBohdanowicz Antoni Bohdanowicz (@AntBohdanowicz) reported

    @HSBC_UK I don't understand how my wife with a shorter history got a credit card and I got rejecte. Your people mislead me on more than one occasion. I want you guys to tell me what will you do to fix this for me, and what compensation do I get for you ruining my credit score.

  • lgifford93 Lauren Gifford (@lgifford93) reported

    On hold for 53 minutes @HSBC_UK terrible customer service. Still waiting...

  • MatthewCull1 Matt Cull (@MatthewCull1) reported

    Is there anyone @HSBC_UK who can help me? Been on hold for an hour. Disgraceful

  • L1sa130466 Lisa (@L1sa130466) reported

    @HSBC_UK what is the point of ur chat and telephone service if the people cannot help with query? What is the point of global money account when I am leaking money left right and center

  • Amy35540328 Amy (@Amy35540328) reported

    @HSBC_UK waiting over an hour to speak to agent and I am an advance customer. Service has really declined. Bank card also need we arrived.

  • MrsAJ Carpome (@MrsAJ) reported

    @HSBC_UK neither business or personal banking apps will load on my iphone today - is there an issue? They just seem to start up then go back to the main app screen without inviting login...

  • andreasmav1 𝔸𝕟𝕕𝕣𝕖𝕒𝕤🐜 (@andreasmav1) reported

    @HSBC_UK also, your 08457 number doesn't work from the new BT WiFi landlines. Shite service beyond comprehension!

  • MarieFogarty17 Marie Gilly (@MarieFogarty17) reported

    @HSBC_UK is the app down again, showing no service available since last night

  • thetomslatter Tom Slatter - https://mstdn.social/@thetomslatter (@thetomslatter) reported

    @HSBC_UK I have up to date app. Keeps telling me can't connect to server.