Is HSBC down in Preston, Lancashire, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (58%)

2. 

   Login (19%)

3. 

   Website (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• Susan B ******* (@sbrionyc) reported 9 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 10 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• Andrea Webster (@AndreaWeb81) reported 48 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Melissa Wilson (@meli55awilson) reported 5 minutes ago

  @HSBC_UK My colleague has now been on the phone a total of 2.5 hrs today alone. She is currently speaking to the tenth operator today. I have emailed as suggested. I certainly hope this is more effective than calling. Multiple explanations of the same issue getting us nowhere

• Kirstie (@Kirstie__Allen) reported 7 minutes ago

  New @HSBC_UK banking app is shocking!! Confusing to look at, can’t see at a glance my transactions, error with decimal point when transferring money. Bring back the old version please! #hsbc

• Amanda Vinall. Be kind. ❤ (@amandavin) reported 8 minutes ago

  @HSBC_UK Dreadful service on Chat and on phone tonight. One hour later and your advisor days the transaction was from someone called BACS!! Four departments all unable to help and last advisor said she did not know who to transfer me to! #diabolical

• Andrew J Scott 🐧 (@andrewjscott) reported 8 minutes ago

  Your business banking service @HSBC_UK is a joke. 2 hours on hold still no answer. You've sent me a letter saying you're going to shut down an account and to call, but I can't get hold of anyone by any channel. We will not be opening more accounts you. Long live challenger banks.

• Harsha (@HarshaLalji) reported 10 minutes ago

  @HSBC_UK what is going on with ur mobile banking app. Not working on Samsung s20 for over a week now. No help on ur website and phone lines have long waiting times and then cut off when u finally get through.

• vaibhav agrawal (@vaibhav10659719) reported 11 minutes ago

  @HSBC_UK Hi Team, I have been trying to reach you from long but unable to connect. I am not able to login to my online account and I am outside country. I need immediate access. Kindly help

• TimboWWFC (@therealtimpick) reported 12 minutes ago

  @HSBC_UK I know that Andy. I think I will call the automated helpline to reset my security details and start again unless you can help me get on using my phone app?

• LDC Via (@ldcvia) reported 14 minutes ago

  @HSBC_UK I emailed 2 days ago, tweeted yesterday. No reply, no acknowledgement. No access to company account 2+ weeks, can’t get through on the phone. All I want is for someone to do what should have been done in the first place: deactivate an old, dead security token.

• Jackyb27 (@Jackyb271) reported 15 minutes ago

  @HSBC_UK why did you change your App ? It was fine as it was ! The new one is awful 😩

• Mohammed Sajad (@mosajad) reported 17 minutes ago

  @Marina_Lamot @HSBC_UK Wasting your time. The customer service is poor. Only 5 hours been trying to get hold of them. And still no answer.