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HSBC

HSBC down? Current status and problems in Preston, Lancashire, England

Problems detected

Users are reporting problems related to: mobile app, login and website.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at HSBC

HSBC is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Live Outage Map Near Preston, England

The most recent HSBC outage reports came from the following cities: Blackburn, and Lytham St Annes.

CityProblem TypeReport Time
Blackburn Mobile App 5 days ago
Lytham St Annes Mobile App 1 month ago
Blackburn Login 5 months ago
Preston Mobile App 8 months ago
Leyland Login 11 months ago
Preston Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81
    Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer
    knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Tricianumanoid2
    Tricia Petrie (@Tricianumanoid2) reported

    Just reading all the complaints against @HSBC_UK and your on line banking and apps, which stopped working and denied you access to "your money". I hope you have learnt something from this. Do not become a #cashless society

  • HartsBarry
    ᗷᴀʀʀʏ .R. Bʀᴀᴅʟᴇʏ (@HartsBarry) reported

    @Amz_E @HSBC_UK I just Got my Account recovered by a direct Support Service Team And I was able to get a new card Try contacting him @ictconsult_hack he did it in a Few mins and he’s a direct Support Services Team don’t Get scammed by contacting other people asking for your personal information.

  • ManofKent72
    Darryl 🚛🚜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🇳🇱 #KBF (@ManofKent72) reported

    @HSBC_UK It has, but frustrating that you couldn't communicate much quicker last night, when we had no idea how long we couldn't access our account, Anyway Thanks for reply and you too Laura.

  • Richardaharper1
    Richard (@Richardaharper1) reported

    @yartsie123 @HSBC_UK Perhaps not. But as more high street banks close, it will be just a matter of time before the system is taken down. Then what? As much as I find online banking a godsend, it's still vulnerable to those who wish to cause havoc. Let's hope not!

  • CatePoet
    أخت كيت 🌹❤️ Catherine MBE (@CatePoet) reported

    @HSBC_UK @LavenderLLUK Hello its still not working. Today I tried 10 minutes ago. It stated unavailable?.

  • DaveBulpin
    DaveBulpin💙 (@DaveBulpin) reported

    @HSBC_UK Michelle your services were down for over 2 hours, how can you explain and say that is acceptable?

  • richdporter
    Richard Porter (@richdporter) reported

    @HSBC_UK I cannot believe your attitude,I was unable to do my online shopping last night & you just pass off your issues to one and all with a simple apology.Your customers deserve more than apology, compensation is due

  • thepaulp
    Paul Prosser (@thepaulp) reported

    @HSBC_UK Thanks for eventually responding. To be honest the lack of communication and issue in itself are beyond the pail.

  • RAB360
    @RAB360 (@RAB360) reported

    @HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…

  • AllDesignPrint
    Simon 'all (@AllDesignPrint) reported

    @HSBC_UK Yet when anyone else “experiences issues” you’ll charge them an admin fee.