HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/04/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MWGilliland Mark G (@MWGilliland) reported

    @HSBC_UK so - 52 minutes on hold waiting to speak with a business banking agent. This is just awful customer service. I have an urgent matter & cannot speak with you…

  • Taninasa Tania (@Taninasa) reported

    @HSBC_UK has the worst customer care. This is our third call waiting for more than an hour each time and no agent ever responds. You cannot blame covid for company failures! I think they are replacing people workers by machines and it doesn't work. Very unhappy customers.

  • datazuum datazuum (@datazuum) reported

    @HSBC_UK Terrible, terrible, terrible service from @HSBC_UK ! Looks like the bots aren't listening and the processes internally have broken down! Anyone, anyone Stuart?

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @HSBC_UK still awaiting a call back from a so called manager. Been 4 days since I can access my bank account. Can’t even withdraw cash. Advice given.. borrow some money from friends.. unbelievable!!

  • EmmaCrisp425 Emma C (@EmmaCrisp425) reported

    @HSBC_UK do you know what the problem is with the Pay with Rewards app, it stopped working so reinstalled & won't let me log in now?

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK Asking for a friend- how does a non customer get to do an online chat please? This is a potential new customer who has given up waiting on the phone line so is already thinking maybe HSBC wouldn't be a good choice. Has some questions before filling out application

  • barnetteer Steve Suddens (@barnetteer) reported

    @HSBC_UK struggling to get your app to open on my phone. Started being a problem a few days ago when it was intermittent, now fails every time. Have you done a recent update? Iphone 6 running 12.5.5 (the latest).

  • moohavenrescue moo haven (@moohavenrescue) reported

    @HSBC_UK pulling my hair out - you cant help me on line or on the phone, so you send me to branch who have no business specailist! Wages need to be paid on the 31st and i have no access to my account - 3 weeks this has been going on!

  • MALACHIOBADEYI MALACHI OBADEYI (@MALACHIOBADEYI) reported

    @HSBC_UK I am a customer of 20 years who is about to close all HSBC accounts because of the absolutely shocking service that you provide.

  • Taninasa Tania (@Taninasa) reported

    @HSBC_UK are you paying for our telephone bill? We have called your 0345 number several times with one hour wait or more evwy time and we are still waiting for the next available agent! Terrible #customerservice!