HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Susan B ******* (@sbrionyc) reported 17 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 26 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Andrea Webster (@AndreaWeb81) reported 35 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carly (@limebean) reported 1 minute ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Andrew Hill (@AndrewRHill7) reported 2 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Fordy-PUFC (@MrFord89) reported 4 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  TheDiggers (@TheDiggers4) reported 7 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  AA (@AzhaAmir) reported 9 minutes ago

  @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

• 
  Frenchgranny (@frenchgranny) reported 10 minutes ago

  @HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.

• 
  nistaghm (@nistaghm) reported 10 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  Christian Lam (@ChristianL94056) reported 15 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  Melissa Chester (@AhsUBCunyRccc) reported 16 minutes ago

  @dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank

• 
  Nash (@NashNash008) reported 18 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up