Is HSBC down in Preston, Lancashire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Login (20%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
-
knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Melissa Wilson
(@meli55awilson) reported
@HSBC_UK My colleague has now been on the phone a total of 2.5 hrs today alone. She is currently speaking to the tenth operator today. I have emailed as suggested. I certainly hope this is more effective than calling. Multiple explanations of the same issue getting us nowhere
-
Claudio Chagas
(@claudchagas) reported
@HSBC_UK what happened to secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?
-
Faiz
(@Faiz8925) reported
@HSBC_UK Morning I responded on PM not sure if I’d get the help needed as it seems to be diverting to online to get help again!!
-
Claudio Chagas
(@claudchagas) reported
@HSBC_UK what happened to the secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?
-
Amanda Vinall. Be kind. ❤
(@amandavin) reported
@HSBC_UK Dreadful service on Chat and on phone tonight. One hour later and your advisor days the transaction was from someone called BACS!! Four departments all unable to help and last advisor said she did not know who to transfer me to! #diabolical
-
TimboWWFC
(@therealtimpick) reported
@HSBC_UK The iPad app still crashes when I try and open it. Can you help me access my bank account please? The iPhone app still seems to work but asks me for a digital secure key code which of course I can’t get from the iPad. Frustrated as not worked for nearly 3 days now.
-
Caron Ford
(@cazford3) reported
I've been an @HSBC_UK customer for 33 years & a business customer for 10 of those but a lack of understanding of how varied businesses can be & shambolic customer service could make me reconsider 😡#fuming #dontneedthestress #ombudsman
-
The Bouncing Ball Trust
(@bouncingball254) reported
from
Bradley Stoke, England
So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!
-
LDC Via
(@ldcvia) reported
@HSBC_UK I emailed 2 days ago, tweeted yesterday. No reply, no acknowledgement. No access to company account 2+ weeks, can’t get through on the phone. All I want is for someone to do what should have been done in the first place: deactivate an old, dead security token.
-
TimboWWFC
(@therealtimpick) reported
@HSBC_UK I know that Andy. I think I will call the automated helpline to reset my security details and start again unless you can help me get on using my phone app?