HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 3 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Susan B ******* (@sbrionyc) reported 41 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 43 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valdrin Hoxha (@h_valdrin) reported 5 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  hezron941 (@hezron941) reported 12 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  waitingforasnowday (@pepsimpmax) reported 13 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Charlie Goldsmith (@CharlieGLusaka) reported 13 minutes ago

  @HSBC_UK I sent money from my account with you to my son’s @Revolut bank account yesterday and today (details matched fully); but he has not, it turns out received either, creating problems and stress. Please could you explain where you have put my money, and why I wasn’t told?

• 
  Catherine Scott Paul (@cspbordarhouse) reported 14 minutes ago

  @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!

• 
  Luke Holbrook (@Holbrookshots) reported 14 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Omar McAdam (@OmarMcAdam) reported 15 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯

• 
  Aimi Jones (@AimiMcNeill) reported 17 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  Arpan Jain (@jainarpan13) reported 19 minutes ago

  @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.

• 
  wcrpaul (@wcrpaul) reported 19 minutes ago

  @HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?