HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/06/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • joenonstopsmith Joe Smith (@joenonstopsmith) reported

    @HSBC_UK Hello, I’ve recently opened a Premier account with @HSBC_US and they informed me I could upgrade my UK account too. However I’m being told that no upgrades are happening at the moment? Is this correct? As it means I cant access premier UK services?!

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • ravneetksingh Rav (@ravneetksingh) reported

    @HSBC_UK the responses I am getting after weeks of trying is ridiculous. #hsbc. Absolutely appalling service. I have been totally failed as a customer

  • J_Turonnet Jon Turonnet (@J_Turonnet) reported

    @HSBC_UK In that case could you please tell me where there is a deposit machine in Milton Keynes that I can access outside of your opening hours?

  • AdamGetliff Adam (@AdamGetliff) reported

    @HSBC_UK Hi Andy. Unable to access the app at the moment due to a software upgrade. Was also a little puzzled that the phone number on your website for non-HSBC customers asks for a sort code, account number or customer ID 🤨

  • claire_seymour2 Claire (@claire_seymour2) reported

    @HSBC_UK I’ve currently been on hold for 45 minutes waiting for a supervisor to sort my mothers online banking issue, which you would need to have a degree to work out. Poor poor poor customer service @HSBC that my mother had to ask me to help her deal with you.

  • KikiG1973 Kirstin Gifford (@KikiG1973) reported

    @HSBC_UK @HSBC I have been on the phone for two hours and keep getting cut off - you've frozen my account need help

  • ImTaLdon TaLdon (@ImTaLdon) reported

    @HSBC_UK Appalled at the customer service I received yesterday from 2 members of staff. Logged a complaint yesterday and am still waiting to hear back. Poor service all round.

  • Maria_GBIT Maria (@Maria_GBIT) reported

    @HSBC_UK I have a problem

  • RichardMFirth Richard Firth (@RichardMFirth) reported

    @HSBC_UK Thanks for your help. They say there isn't an issue so I'm going to leave it til tomorrow and try again