HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/17/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • garycoville Gary Coville (@garycoville) reported

    @HSBC_UK trying to open bus bank acc - online form fault - agent advised be to raise a complaint before I even become customer - really?

  • rp84 RP84 (@rp84) reported

    @HSBC_UK I'm having trouble being welcomed as a new mortgage customer as you're refusing to reply to my broker & refusing to talk to me without a sort code/acc num. Completed 3 weeks ago yet have not received anything except false charge 'to be refunded in 24 hours' a week ago.

  • rukkajones richard jones (@rukkajones) reported

    @HSBC_UK do you have a customer support email for existing mortgage customers? I’ve been on hold for over an hour for the second day in a row.

  • Jessica64818511 Jess Halloween (@Jessica64818511) reported

    @HSBC_UK can you please provide an email address for a subject access request?

  • dementica Camelia Urcan (Deme) (@dementica) reported

    Trying to open a joint bank account with @HSBC_UK while already a customer is a nightmare. Can’t do it online, and branches are moving to digital so they can’t do it either. So do I just… go to another bank while you guys digitalise?

  • Jessica64818511 Jess Halloween (@Jessica64818511) reported

    @HSBC_UK I’ve tried to call but because I’m not a current customer I can’t progress past the first 10 seconds of the call.

  • jhannapearce Jo Hanna Pearce (@jhannapearce) reported

    @HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!

  • superteadrinker Anna James (@superteadrinker) reported

    @HSBC_UK This is what I would have done if the website hadn't given me the wrong advice.

  • LKateFoster Lorraine (@LKateFoster) reported

    Dear @HSBC_UK the upto 20 minute queue time I was advised at the start of my call is currently 1 hour 44 minutes. It is also a call I shouldn't have to be making as I'm trying to speak to someone about an error HSBC have made. What a waste of an afternoon 🙄

  • jpmaddox17 John Maddox (@jpmaddox17) reported

    30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?