HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/10/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MsChinue MsChinue (@MsChinue) reported

    @HSBC_UK So you have blocked our account with no access to money and no real update as to why. Complete lack of empathy, proactivity and ZERO warning! I have never known such poor and disgraceful customer service. Even after all evidence has been submitted as requested!

  • Elzilcho84 Galvatron Bean (@Elzilcho84) reported

    @HSBC_UK Wowzers lodged a bank draft on the 16th chased with your CS team was advised it would clear today now I’m informed 6-8 weeks to clear, seen as this takes a maximum of 6 working days to clear any explanation? #Banking #whatthehell

  • dazzatyl Darryl Wetherall (@dazzatyl) reported

    @ellelaird @HSBC_UK Awful! .... 👎

  • Abdullio786 Abdulio (@Abdullio786) reported

    @HSBC_UK is faster payment down?

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported

    @MaryjaneFurniss @HSBC_UK @OvergateHospice It only took us another 23 years to get seriously down to clearing out.

  • witchendaswas WitchEnd (@witchendaswas) reported

    @HSBC_UK Please give Francesca at your Crawley branch a raise and a customer service badge...

  • daheffernan David Heffernan (@daheffernan) reported

    Is there possibly another bank that is worse than @HSBC_UK - Absolutely useless and has disgusting customer service - It should not be this difficult to log in to Internet banking!!

  • SuhasChinta Suhas Chinta (@SuhasChinta) reported

    @HSBC_UK @HSBC please help

  • LisaGreenhalf1 Lisa Greenhalf (@LisaGreenhalf1) reported

    @HSBC_UK @andyward1964 When are you going to support Garmin pay?

  • goncalo_dc Gonçalo Dorotea Cevada (@goncalo_dc) reported

    @HSBC_UK It was a mere compliment to your service and assistance when compared with the terrible client service of @santanderpt.