HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/14/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HSBC_UK Clearly I can’t tell you the app version as I can’t open the app 😬 this is not an individual problem. It is country wide. I’m on a iPhone XR.

  • Bikerdels Derek Sowden (@Bikerdels) reported

    @HSBC_UK clicking on “Portfolio”in online banking is not working. Have had this trouble several times and thought sorted but down again. Any news?

  • AdamT2409 Adam Thorpe (@AdamT2409) reported

    @HSBC_UK is there any news on the HSBC banking app working on Android 12/Google Pixel 6? Unable to open my app for 5 days now.

  • foundonpurpose Steve Mallison-Jones (@foundonpurpose) reported

    @HSBC_UK have terrible customer service in Luton!!! Is this what all banks are like now at branch level?

  • heidi_sun Heidi Sun (@heidi_sun) reported

    @HSBC_UK keep getting error message on online banking app when putting in my digital secure key, tried logging in online on internet, and it asks for Secure code which I could not generate without using my app, can’t even transfer money now to pay for my credit card

  • Wendy25228402 Wendy (@Wendy25228402) reported

    @HSBC_UK In my story, I opened an account for the PTA, have sent the telephone banking paperwork many times and still don’t have access to the money. I’m paying for everything for a school out my own pocket. Is that even legal??

  • squidgames89 SquidGame89 (@squidgames89) reported

    @HSBC_UK @aleksiniemela This isn't an iPhone issue it's an HSBC issue - your app isn't compatible with the new iOS

  • NTMcGee Nancy McGee (@NTMcGee) reported

    @HSBC_UK @alexandratroyna Hi, I’m having the same problem! Fix please!!

  • manvillan1212 🦁 A12 UTV 🦁 (@manvillan1212) reported

    @HSBC_UK Unfortunately I can’t as my last backup was a while ago. Hopefully Hsbc can resolve this issue quickly

  • xcvbnm1717 N (@xcvbnm1717) reported

    @HSBC_UK absolutely fuming, since I’ve updated my iPhone ios I am unable to use my app, can’t speak to anyone online as I have to log in which is impossible! Can’t get through on the phone as the queue is too long! Tried various times! I’m stuck as i can’t transfer money!!