HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/09/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • helenlowey Helen Lowey (@helenlowey) reported

    Oh my goodness me. What do we have to do to speak to someone @AerLingus Been told 24 hrs for supervisor to call me back Complaint gets longer & longer Shockingly poor customer service. Haven't bothered to re-check some passengers in @ombudsman @HSBC_UK we need your help 🙏

  • jackwenbourne Jack Wenbourne (@jackwenbourne) reported from Headcorn, England

    @HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?

  • Bertsmum2 Bertsmum🌱 (@Bertsmum2) reported

    @HSBC_UK are you having issues with your app? I normally log on via fingerprint, but this morning it is asking me for my username and to generate a pin. I can’t generate a pin because when I open the app it asks me if I’m registered for online banking…can you help please?

  • NinaSmith888 Nina (Smith) Hughes (@NinaSmith888) reported

    @HSBC_UK been banking with you for 20 years and you have decided to close all my accounts for no reason and no-one that can help me with this. I have all my wages, direct debits and savings and now cannot access any of it over Christmas as you have closed my accounts. Ridiculous!

  • SeanConnick10 Sean Connick (@SeanConnick10) reported

    @HSBC_UK I have tried the phone number provided for over a week and have been provided no update .Emailed service recovery this morning.

  • aphblogspot Tony H 🇬🇧 (@aphblogspot) reported

    @HSBC_UK Is that your proposed level of service now? A call center in Asia? Your stock response is that you are receiving a high volume of calls/ It has been the standard response for years. What does that tell you? You don't provide enough support and are failing in your role

  • morgansmith431 Annie marcus (@morgansmith431) reported

    @jackwenbourne @HSBC_UK Quickly send a direct message request to @Coder_braz for quick support and recovery as soon as possible

  • jellywagh8 Jellywagh (@jellywagh8) reported

    @HSBC_UK disgrace that there is only one person at the service desk been waiting 15 mins and same woman being served. Big queue behind

  • helenlowey Helen Lowey (@helenlowey) reported

    @HSBC_UK hi HSBC. Are you able to help please? @AerLingus delayed flight MAN to DUB. Connection missed AerLingus didn't get us on next flight @11am despite there being 3 seats available. They've put us on 4pm flight. Can we claim travel insurance to pay business fare? Thanks

  • momoqa Monique Parsons (@momoqa) reported

    Disappointed with @HSBC_UK. We moved our joint account to you 13/11. Switch date pushed back to 9/12. Still haven't received our telephone banking security numbers so we have no access to our account.