HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/06/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 03RB Raj Bhagwati (@03RB) reported

    @HSBC_UK Hi Alison, the agent is raising issue with the manager and other internal team but still what I can't understand is why can't I access my own money. I have raised a complaints form and would like to talk to someone who knows what they are doing and help me with this situation

  • FRanogajec reaver1289 (@FRanogajec) reported

    @HSBC_UK Why do you advertise "instant" personal loan decision to your customers to then tell them its going to take 5 working days?? And when the 5 days pass, you say tou are very busy and might take a further 3 days? False advertising, enticing people to apply. ombudsman.

  • 03RB Raj Bhagwati (@03RB) reported

    @HSBC_UK Hi Alison, it's not a system glitch but HSBC is simply blocking my money to be transferred. Can you please get one of the manages to look into this and call me. Thanks

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK Oh so it is a known issue? What exactly are the details?

  • lrob79 lisa robson (@lrob79) reported

    @HSBC_UK I was served today in branch by a very competent member of the team so don’t need any further help. My complaint was that you are closing a branch that is very well used and no further branch for a 9 mile radius. Many of the customers are older and struggle to use online banking.

  • Matthew64866001 Matthew Mills (@Matthew64866001) reported

    @HSBC_UK Oh and now i have to consent to a privacy message i have never received. Why is it so hard for hsbc to call? Convoluted practices is why you really tank at customer service

  • adam_michael365 Michael Adams (@adam_michael365) reported

    @HSBC_UK it's VERY disappointing to read you're closing the Brighouse branch. Especially when reading the report it's says 39% can't access banking any other way and 22% have needs, that you'll have to address. That's about half your customers. Surely that's enough to stay open?

  • coolbrisco Brisco Chandra (@coolbrisco) reported

    @HSBC_UK We got a letter from u that visit any branch n provide address proof Ur own letter was not honoured at ur branch n Hv been told that this letter is not valid start the process all over again R u guys not sure about ur procedures. Is this for real. R u guys customer centric😡😡😡

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @santanderukhelp Your site classes what happened as ATM disputes: non-dispense and partial dispense. It just told me to contact you. Do I have to speak to the @HSBC_UK branch first?

  • petestan55 peter stanley (@petestan55) reported

    @HSBC_UK Cheers, complaint sent, although I doubt it will make any difference, obviously that's not your fault Alison it's senior management making changes to cut down costs.