HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/02/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sall_Baker Sall Baker (@Sall_Baker) reported

    @HSBC_UK The trouble is you keep closing all the branches and in a rural area it's impossible especially when you've closed the nearest city branch that was already 20miles away. It would be nice for feedback to be passed on please as I'm sure he cannot be the only one having trouble.

  • continuouscomms Fiona Nicolson (@continuouscomms) reported

    A question for @HSBC_UK - when I log in to business banking it says the service is unavailable. The live chat function didn't understand my question and the chat with an agent function replied to my question saying it doesn't answer FAQs. When will the service be available?

  • j68x J (@j68x) reported

    @HSBC_UK ap wont let me transfer money this morning..any issues??

  • gem_84_h Gemma 💙 (@gem_84_h) reported

    @HSBC_UK No it’s iPhone. It seems to be working now though

  • Lucys1215 Lucy Wright (@Lucys1215) reported

    @HSBC_UK Hi looks like this issue is still persisting I cannot confirm a payment only reject it , this is for car insurance and is urgent, please can you help? Thank you

  • cmr1078 Chris R (@cmr1078) reported

    @HSBC_UK if I try to generate a security code via the app, the dark grey box appears but there's no code. Can you help?

  • HayleyHart41 Hayley Hart (@HayleyHart41) reported

    @HSBC_UK That's what I asked your customer service advisor on the phone to do, after an hour and 40 minutes of a wasted phone call talking to him, not only did he not send it, he also gave me wrong amount to pay

  • kokoichiro kokoichiro (@kokoichiro) reported

    @HSBC_UK Hi HSBC, thank you for your response. Unfortunately, I am no longer able to reset my password because your system locked me out. I called your support desk, but it wastes £10 without solving anything. I'm living in Japan and cost for calling is expensive. What do you recommend?

  • johnny_jazz68 Andy Camp (@johnny_jazz68) reported

    @HSBC_UK Not a lot of good being your customer then..??!

  • land0nxo landon (@land0nxo) reported

    @HSBC_UK trying to speak to an advisor asap regarding business account but your chat ain’t working online.