HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/01/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gavarno74 Gavarno74🫧 ⚒️ 🫧 (@gavarno74) reported

    @HSBC_UK Wow, so an hour long phone call last week never resolved a simple issue as getting my phone number correct on your system. I don't have the time to go through all of that process again so I will switch my credit card provider. Thank you anyway.

  • IslamSaif1a Saiful Islam (@IslamSaif1a) reported

    @HSBC_UK The worlds worst bank. Useless customer support. Failed app. International banking is a joke. Its like thrown ng your money into air and expecting to arrive at destination. In my fortunately case flew back in my face with no clue why.

  • MomerkhanKhan mokaz (@MomerkhanKhan) reported

    7 days without internet banking, multiple calls with each waiting time of at least an hour. Ticket raised with IT three days ago by your representative and. Still no luck. Not sure how long will it take to resolve a simple issue @HSBC_UK

  • jameshaville James Haville (@jameshaville) reported

    @HSBC_UK is there any eta on your iOS 16 compatibility? Both the business and personal banking apps crash on launch. They are the only apps on my phone that are not working.

  • RenaudGuerin Renaud Guérin (@RenaudGuerin) reported

    @HSBC_UK If this is correct, it follows of course that you lied when you said your developers are "working hard to try and find a fix", because the fix is not technical : it is to simply reverse this wrong headed decision. The worst is that you apparently did the same thing last year !

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • iMad_Abo_Laith iMad (@iMad_Abo_Laith) reported

    @HSBC_UK I didn’t receive a replacement for my expired cards. I’m based abroad. Called and waited on the line for 15 minutes and no ones answered. Chat service is only automated and doesn’t answer my query. There is no way to email or order cards online. What a mess!

  • SteveP37 Steve Palmer (@SteveP37) reported

    @HSBC_UK Hi, as a non customer can you tell me how I can make enquiries about title needs that you inherited from the Midland Bank?

  • bat1150gs Adam West (@bat1150gs) reported

    @leocarr78 @HSBC_UK I haven’t installed as the time hsbc we’re really slow, I want to install to be able to help sort any bugs before main launch, point is that all other banks have added iOS-16 to there apps and hsbc is being really poor on support, it also means there is more chance of hsbc-

  • moneimpress abdelmoneim Mahmoud عبدالمنعم محمود (@moneimpress) reported

    @HSBC_UK it the worst service in uk