Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Olusegun Remilekun
(@OlusegunRemile1) reported
@HSBC_UK Please help delete my tweets
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Sam Clark
(@sambakey) reported
@HSBC_UK I'm not sure as it was a business account, it wouldn't even let me add them as a payee and I got a different error message every time. All ok now though thankfully
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Nicky C
(@n7cky) reported
@HSBC_UK the customer service satisfaction on which is 57% is it a direct correlation to the low wages you pay staff? 20k a year for gcb8 is awful. Poor staff
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Russell Garner
(@rgarner) reported
Honestly @HSBC_UK, I don't know how much more painful you could make paying a new payee. There are two forces at tension here; 1. you're paying a large amount of money and want to check the deets, and 2. your JWTs expire in about a nanosecond and make it the user's problem
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Kyle Hadden
(@KyleHadden17) reported
@HSBC_UK LoungeKey not allowing me to add my HSBC credit card to the app. Slightly pointless if it’s basic functionality isn’t working.
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teriyakiburns
(@teriyakiburns) reported
@sambakey @HSBC_UK I can't even log in to the app. "Something went wrong" is all it says, though the pin code generation works fine.
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Will
(@sol_dev_will) reported
@HSBC_UK how long do you keep my secure key locked if I entered wrong answers? As your stupid circular messages to unlock just link to website and back to app in a pointless circle
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Russell Garner
(@rgarner) reported
@HSBC_UK If you're sticking a JWT expiry constant in front of people and asking people to quote that in a reply to a support desk after making them go through your "enter the last four digits of the sort code and the amount including pence to get an OTP" dance you need better UXers.
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Ian Jones 🌹
(@edwinmandella) reported
@HSBC_UK I’m trying to get support from your chat to us feature on my banking app. 25 minutes ago it said a human would be with me in 15 minutes. Any comment?
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK @EmmaRaducanu I have such atrocious experiences with HSBC. I feel I must warn others that I have found it's service absolutely abysmal. Please consider other financial services.