HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/26/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MotivationGing1 MotivationGinger (@MotivationGing1) reported

    @HSBC_UK Rubbish service. I'm left without food and money until Thursday. Next weekend I will be leaving your bank and transferring to another

  • 57AndrewH AH HA (@57AndrewH) reported

    @HSBC_UK been on hold for 27 minutes already. Your telephone banking is awful. Why is it so difficult? 😥

  • suziealderton #hellomynameisSuzie (@suziealderton) reported

    @HSBC_UK it’s impossible to speak to someone from your company if you don’t actually bank with you-I have a question I would like answering please!

  • connorandsource Connor and the Source (@connorandsource) reported

    @HSBC_UK I've been trying for weeks to contact an agent. You either don't answer the phone or don't reply to the support chat. Shameful.

  • DikshaLaxmiCan Diksha Laxmikanth (@DikshaLaxmiCan) reported

    @HSBC_UK leaves international students stranded without accounts. They don't pick up customer care calls, they force you to reapply for accounts because they have no system of reference numbers to share with their customers so they can't find an application.

  • wintersprinter Wintersprinter (@wintersprinter) reported

    Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk

  • simplydesign___ | D A N N Y | (@simplydesign___) reported

    @HSBC_UK trying to speak with a customer advisor regarding potential fraud is a nightmare, been on hold passed from department to department and still unable to speak with someone…wouldn’t mind I’m not even an HSBC customer…someone else trying to use my details!!!! 🤬

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • claubaranenko Claudia Baranenko (@claubaranenko) reported

    @HSBC_UK what type of branch do I need to open a Children’s account (MyMoney)? I’m not a HSBC customer. Can I use a Digital Service Branch? Thanks