Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Kate63472380) reported
@HSBC_UK you’ve removed my overdraft and refuse to explain the reasons in my specific case- with only general policy reasons stated. I’ve complained and have been told you are not obliged to tell me! Can I get some extra customer service to help understand what has happened.
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Emma Frost
(@EmmaFrostLondon) reported
Hi @HSBC_UK do you ever actually phone customers? I have repeatedly requested this as there's something it's impossible for me to do online - I ask over and over again for someone to phone me & yet you repeatedly send me the same form that doesn't help. What a shitshow of a bank.
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Emma Frost
(@EmmaFrostLondon) reported
@HSBC_UK I have emailed. Amazing that the only way I can get a response is when I publicly lambast you on Twitter. Why couldn't a member of staff have replied to my dozens of emails through your banking site?? Because you don't care until it's bad PR.
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Joseph Chan
(@UnhappyGuy342) reported
@HSBC_UK I have problems logging into both online banking and mobile banking. Both of them say there is a system error. Moreover, I have done a £10000 transaction today but my payee has not received it. The payment details are correct and the right amount of money was deducted.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Strawberry Jortcake
(@turpywurpy) reported
@HSBC_UK I would greatly appreciate if you would let me log in to my banking account please. Kind of a key aspect of having a bank account is being able to access and check on the money you put in it 🙄 😑
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Francis Connelly
(@connelly60) reported
@HSBC_UK Oh dear, not again. HSBC UK really do need to sort out their telephone customer service. ASAP
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Huw Janus
(@JanusHuw) reported
@HSBC_UK Something wrong with log-in? I am 100% sure I got all information right, but still cant log in.
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Clarissa Campbell
(@thisClaris) reported
@HSBC_UK tried to call, tried to talk to your robot, tried to access my banking while overseas and HSBC has been useless on all fronts - send help or I’ll switch banks pls it’s 2022 and this shouldn’t be happening.
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carpet-slippers
(@patkagaw) reported
@HSBC_UK hi! I have big problem to contact with you. Im from Poland, i try to activated my HSBC app, but i don’t receive SMS with activated code, and i can’t to call you because i hear that „this number does not exist”