HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Susan B ******* (@sbrionyc) reported 9 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 11 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 28 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Stockley (@si78475) reported 2 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  mohamed budiste (@xamsa) reported 4 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

• 
  SK (@kevsam39) reported 5 minutes ago

  @HSBC_UK I recently held a credit card account which I have since closed and notified you about this yet you’ve since sent me a letter saying there are unread documents in my folder. But I can’t remember any of my log in details to view them. Can you help?

• 
  Space0day (@space0day) reported 7 minutes ago

  The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

• 
  Ian (@Jd95975184) reported 8 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  just Lyn (@Lyn_1969) reported 9 minutes ago

  @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

• 
  Shiv Raghav (@ShivRaghav_0369) reported 10 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  H-D (@HDGauvin) reported 13 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 13 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Arpan Jain (@jainarpan13) reported 14 minutes ago

  @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.