HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 17 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Susan B ******* (@sbrionyc) reported 32 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 42 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jjNotice (@jj_Notice) reported 3 minutes ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

• 
  Or Sassur (@Orsassur2) reported 5 minutes ago

  @HSBC @HSBC_UK please help me

• 
  Carly (@limebean) reported 7 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Godir (@Godir2016871) reported 10 minutes ago

  @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

• 
  Simon Heron (@siheron) reported 10 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Abbie (@Abbielou30) reported 12 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Steven H (@Sinbad2000) reported 13 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Gavin (@GavinBowles_) reported 16 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

• 
  Ellie (@_ellieritchie) reported 18 minutes ago

  @HSBC_UK Have been trying to access my account for years. I do not know my logins details in anyway. The international call phone call number will not work. What can I do? I am getting emails but can’t access anything.

• 
  magzrichie (@magzrichie1983) reported 20 minutes ago

  @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!