HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/02/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nikhil_woodruff Nikhil Woodruff (@nikhil_woodruff) reported

    @agw1437 @bouldie @HSBC_UK It shouldn’t be the responsibility of private companies to handle this though. Government should give people with difficulties more money to access the extra help they need, just like any other disability

  • avtsuk CAPTAIN_B53 (@avtsuk) reported

    @HSBC_UK 33 minutes on hold to then be connected to someone who doesnt speak english! and after repeating my name nearly TEN F-ing times! they drop the call. fantastic service #crapservice

  • BarronNaledi NalediBarron (@BarronNaledi) reported

    @avtsuk @HSBC_UK You're not alone there in your HSBC experience Captain! Outsourcing of call centres is the death knell in the overall, consistently crappy service "offered" to customers by EVERY commercial bank ! (Except of course when they 1. want your money and 2. want to use your money)

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK What a surprise people using more digital banking when you’ve closed so many branches already!! Beaconsfield Marlow Amersham Henley Windsor Thame Hazelmere Chesham Gerrards Cross all closed or closing and no counter in Wycombe! Letting customers down!

  • AlexaDWilson Alexa Wilson (@AlexaDWilson) reported

    Having closed our local branch @HSBC_UK now has plans to close all the others in our area including Cirencester, Chippenham and Stroud. Such disregard for customers who have no access to the internet is appalling - but not surprising.

  • langcliffelady Linda Evans (@langcliffelady) reported from Langcliffe, England

    @HSBC_UK so i am supposed to drive a round trip of 35 miles to bank our village hall cash and cheques. We don’t even have a direct bus service to there. Our branch always has elderly customers in looking for banking assitance. Shame on you. @JulianSmithUK

  • simonnread simon read (@simonnread) reported

    @RedCircleFP @HSBC_UK But as you said yourself, there are people who want the service. They're withdrawing it from them after what is probably years or decades of providing it. Surely you can understand customers' distress?

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • simonnread simon read (@simonnread) reported

    @RedCircleFP @HSBC_UK So people were going, but they decided providing the service was too expensive.

  • PrestwoodTruth Prestwood Truth (@PrestwoodTruth) reported

    @HSBC_UK Is your Business Banking site having login issues? I can't log in right now.