HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/29/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • munkeyboy7 David Griffiths (@munkeyboy7) reported

    @HSBC_UK why did you have to get rid of counter service in your Loughborough branch???

  • Lynz_KS Lindsey Kate Seaton (@Lynz_KS) reported

    @HSBC_UK disgusting customer service, 6 weeks trying 2 open an account for my 18 year old daughter, constantly lied to and hung up on, been a customer 20 years! joke of a bank

  • sweostor Brabble (@sweostor) reported

    @HSBC_UK is your telephone banking working? I need to speak to an agent but each time I try, 40 mins wait then have to give up!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • malethkushan M K (@malethkushan) reported

    If someone thinking of joining @HSBC @HSBC_UK, DON'T! You'll get paid around 35LKR basic and the **** you have to go through because of some managers are not worth the salary. Getting personally attacked on WhatsApp group which is named "jobless people" and it's the official (1)

  • egarnett1 EvanGarnett (@egarnett1) reported

    @HSBC_UK absolutely shocking service in regards to being able to contact someone. Desperately needing to talk to someone asap and have no way of context anyone as the number just cuts off.

  • JitenVarsani Jiten Varsani (@JitenVarsani) reported

    We don't praise lenders enough, especially under these testing times. A huge thanks to Purav Abbi of @HSBC_UK for his help with a Mortgage Application. When everyone else said "sorry computer says no", he took a common sense approach and got it sorted.

  • hirst_alison Alison Hirst (@hirst_alison) reported

    So 7 weeks ago @HSBC_UK suspended our business account. This is having a huge detrimental effect on our ability to run our business. We have no access to any funds and all of our direct debits have been cancelled. We’ve provided everything to @HSBC_UK that they’ve asked for.

  • AbroadIdiot idiot-abroad (@AbroadIdiot) reported

    @HSBC_UK what’s the point of your paying in machines? Every month I have problems with them. First one took forever to accept £1425, then spat it all back out. The second machine crashed while counting it. Bring back counter service!!

  • OutsiderNick Nick Little (@OutsiderNick) reported

    @HSBC_UK It’s not about our account it’s your website. The screen is blank just by clicking the link from Google. It the does the same thing on every page after login but the problem is there before logging in