HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/20/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • EmLou1979 Emma 💙 (@EmLou1979) reported

    @HSBC_UK Mum and dad are trying to open an account with you and need to provide ID notification. Mum is housebound so we have rung and been told to go on the online chat line but it only seems like this is for account holders only. Help please.

  • ladidalimey david bryant (@ladidalimey) reported

    @HSBC_UK @Cambridge_Uni White working class kid’s excluded. Nice.

  • KarenJo44953973 Karen Jones (@KarenJo44953973) reported

    @HSBC_UK Hi I sent £250 to my daughter last night gone from my account, not in hers ! PLEASE help, she needs this money hitting a brick wall with online chat #wheresmymoney

  • PaulJohnson65 Paul Johnson (@PaulJohnson65) reported

    @HSBC_UK is there a problem with your app? It constantly crashes on my iPad using iOS 12.5.4 following your update to version 2.39.1 I have cleared all cookies etc and deleted the app and reinstalled, but still no joy!

  • ell_e1 EllEW (@ell_e1) reported

    @HSBC_UK Covid has been around for 19 + months. Why has an international bank like yours not found a way to make banking work for new customers? Hiring more staff to service new and existing clients could be a solution to your problem.

  • CW__78 Craig (@CW__78) reported

    @HSBC_UK Hello. I am unable to make payments from my business bank account. Is there an issue that you are aware of. Currently on hold for tech support. Thanks.

  • kirstym33 Kirsty (@kirstym33) reported

    @S_Cassley @HSBC_UK I had the same problem. Sent money to my brother yesterday evening and he still hasn't received it. Online chat with HSBC just asked me to wait till 9am and they will give me an update then.

  • shamakatoyoy shamakatoyoy (@shamakatoyoy) reported

    @HSBC_UK @Cambridge_Uni What about white working class kids ? Jokers !

  • apw_l Adam (@apw_l) reported

    @HSBC_UK Hi. I’ve moved to HSBC and I received my bank card a week ago but still haven’t received my PIN or telephone security number. Please help! Thanks Adam

  • mufcstemanc Ste (@mufcstemanc) reported

    @HSBC_UK Managed to speak to someone after 1 hour 40 mins!! apparently your system only allows for so many transactions per limited time period without telling the customer that (just says “error”) so someone had to manually override it for me.