HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/28/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneCurrieFHHC Anne Currie - Forest Holme (she/her) (@AnneCurrieFHHC) reported

    @Pollysymondson @HSBC_UK Had the same with Barclays (Business) last week. A high street bank with excellent customer service would be quids in. It's like the crystal maze at times trying to get to the right person you need to speak to.

  • staceywest2809 Stacey West (@staceywest2809) reported

    @HSBC_UK disgusting customer service today.5th phone call today in a 6 month period to sort out a fairly simple issue. Currently been on the phone to the most incompetent person, fir over 2 hours! Can’t put me through to a manager because they can’t help me either!

  • RonReg0807 RonReg0807 (@RonReg0807) reported

    @HSBC_UK App not working. Now locked out and your guides don't help. What a shambles. As soon as I get access I'm moving my money. Raging.

  • Bunpire Just Deanna »'.'« (@Bunpire) reported

    @HSBC_UK Samsung galaxy note 10+ and yes I have read that you have had issues with the latest update with Samsung/Android phones. Do we know when there may be an estimated fix for it?

  • PlantLeidy MisSpoke (@PlantLeidy) reported

    @HSBC_UK setting up online app and telephone banking shouldn’t be this difficult. I have been asked multiple times for numbers I don’t have. I forgot one security question and have to reset the whole lot, but when I phone, all I get is an automated service that doesn’t help! 🙄

  • LuanaElisabetta Luana 💀 (@LuanaElisabetta) reported

    Ok. What bank is good? Time to leave @HSBC_UK since they don’t want to help me at all with a month long issue

  • natty_1987 Natalie (@natty_1987) reported

    @HSBC_UK ignoring me won't make the problem go away!! Can someone from the complaints team please contact me #frustrating #incompetent

  • genwilliams Gen Williams (@genwilliams) reported

    @HSBC_UK ✨no✨ After being ignored on DM last time, and spending ages on hold, and on the phone, and on your website, I have finally closed my account and I’m not using HSBC again because it was awful.

  • cliocrpr Clióna Roberts (@cliocrpr) reported

    @HSBC_UK The old adage of if it ain't broke dont fix it is a good one! Why have you updated this app when all was fine? Now all my payees have vanished #hsbchavegonemadsincecovid #whatwasthepointoftheupdate

  • AndrewCodling AndrewC (@AndrewCodling) reported

    Not the most important thing going on in the world right now but.. @HSBC_UK The new app is absolutely DREADFUL. It looks and feels terrible to use, and has several bugs as well. Previous app was actually really good and easy to use. What a huge mistake this update has been #HSBC