HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/24/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annie_knowsbest Anna Blewett (@annie_knowsbest) reported

    @HSBC_UK My partner has applied to switch our joint mortgage rate via the Mortgage hub on the website, logged in as himself. How do I co-approve it? Where do I have to look? Was expecting a pop-up on my dashboard in in my messages...

  • saltydesouffle TragicKieth (@saltydesouffle) reported

    @HSBC_UK @TROYmagician You've locked my acct because you suspect fraudulent transaction and DMed me a number to call immediately that was for First Direct bank. Can you give me the right number please? I'd like to access my bank acct.

  • CarrDominic Nico (@CarrDominic) reported

    @HSBC_UK has the Worst customer service I have ever experienced. 1 hour on hold then the woman who answers doesn't have her earpiece set up so hangs up on me. How many other customers has she done this to today I wonder?

  • DJM258611 DJM (@DJM258611) reported

    @HSBC_UK I set an account up 3 weeks ago, no security still and I cannot access my account. Also receiving messages being overdrawn and your telephone service won’t help me as I don’t have a security number. Horrendous. Don’t use

  • sweostor Brabble (@sweostor) reported

    @HSBC_UK is your telephone banking working? I need to speak to an agent but each time I try, 40 mins wait then have to give up!

  • lauraadelelaa Laura Roberts (@lauraadelelaa) reported

    @HSBC_UK absolutely shocking. Spoke to three different people and still cannot access my online banking. It's been three days for what should have been sorted within 2 business hours,and still no access!! I'll be changing bank's now as its just a complete joke!!

  • hirst_alison Alison Hirst (@hirst_alison) reported

    So 7 weeks ago @HSBC_UK suspended our business account. This is having a huge detrimental effect on our ability to run our business. We have no access to any funds and all of our direct debits have been cancelled. We’ve provided everything to @HSBC_UK that they’ve asked for.

  • MaiaBug2010 ♿️🇵🇸💙⬛🔸🏳️‍🌈🕸️⚫️MaiaB (@MaiaBug2010) reported

    Anyone else having problems signing into @HSBC_UK today? Driving me nuts

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • 12stringsolo parlet scimpernel (@12stringsolo) reported

    @HSBC_UK trying to book an appointment. Website says phone the bank on number xxxx. Phone service says go to website!! Currently waiting to discuss my "answer" with an agent. Brilliant!! If you can manage an appointment booking should I trust you with my money?