HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/03/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JSHKT20 Jeff Harris (@JSHKT20) reported

    I challenge all CEOs and Leaders of Councils to take 5 minutes to phone their own Contact Centres…just as a vulnerable person with no internet access have to….maybe you may wish to invest in these services.RT if you agree.@HSBC_UK as an example.There are many more poor examples

  • DobisMuted Adaobi (@DobisMuted) reported

    @HSBC_UK I feel like I've not explained myself properly. The scam was a phising one, since they didn't have access to my card details and expected me to call their fake line to give them my full information.

  • samhinks Sam Hinks (@samhinks) reported

    Can @StarlingBank tell me if I'm likely to have a better customer experience with them than @HSBC @HSBC_UK. I do hope so, but if not, I don't hold out much hope for small businesses.

  • SexyandAngry ***** Lover (@SexyandAngry) reported

    @PattyDarl @HSBC_UK If you support Black Mathematics Month, you should always remember to denote units.

  • shoey1975 shoey1975 (@shoey1975) reported

    Lousy customer service from @HSBC_UK - 25min wait and counting. Why have you closed your counter service at your Altrincham branch? Your poor colleague is stressed out and facing a dozen angry customers. Sort it out, or you’re losing a customer of 24 years!

  • DiscoDeb1971 Deb Hill (@DiscoDeb1971) reported

    @HSBC_UK I have already phoned and, after being on hold for 20 mins, spoke to someone who said I have to fill in a form and it will take 10 working days to unblock my account. I just want access to my money!

  • AlexPar15589415 Alex Parker (@AlexPar15589415) reported

    @MissFoxxFD @HSBC_UK 1) Well perhaps it's the wording that's ambiguous. There's no arguing if we agree on the principles. All people should be treated with equal attention and given personal opportunities for career development. This could take the form of talking through any personal issues...

  • cathtuck Catherine Tuckfield (@cathtuck) reported

    @HSBC_UK poor customer service today, over an hour waiting in a phone queue and no reply. Requested a call back, never received. Visited a branch to be told to call the same number and its the only number they can use too! Need to activate a security devise and pay a payroll 😠

  • prestigebs Andrew Johnson (@prestigebs) reported

    @HSBC_UK Help. My partner. Is stranded in Crete. Accounts have been frozen. Spoken to fraud department who says she has to visit a Branch. No Branches on Crete! No fraud on account. Only genuine transactions but they won’t help her What does she do?

  • southlondonsabs South London Hunt Sabs (@southlondonsabs) reported

    @hilltopgina @HSBC_UK It’s a constant battle. Most companies are very responsive. @HSBC_UK clearly couldn’t care less. A hole has been cut on one side but some birds are struggling to find it. It’s very high up but we’re working on finding out if the building company will help.