Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mahesh Darekar
(@MaheshDarekar11) reported
@HSBC_UK HSBC mobile app at its worst. Made some changes recently, Yesterday morning tried to login mobile app.. it says update software.. Update button click says device is not compatible..I am totally stuck. cant login online banking because need code from app
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Mel D
(@MelJD46) reported
An irrelevant offer from @HSBC_UK on their website - discount at an Odeon cinema. Wouldnt even know where there is an Odeon, there are local cinemas, its a shame they dont #supportlocal for those who can afford cinema trips
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Eastreadingcommunity
(@Eastreadingcom) reported
@bowyerp @HSBC_UK My children have HSBC accounts but found it impossible to get online (with all the stages checks etc etc) and given up so move to @LloydsBank so maybe HSBC don't what Reading customers at all online or in branch.
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Hazelesque, but ✨festive✨
(@Hazelesque) reported
@HSBC_UK I wouldn't mind using a phone app as a 3rd factor for 3FA, but replacing an air-gapped physical token (w/ challenge-response support no less!) w/ a mobile app based 2nd factor for 2FA is in fact a downgrade from a pure security standpoint & I find being told otherwise patronising
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Victoria Darnton-Summers
(@sumsi_130) reported
@HSBC_UK what's the point of having people working in your fraud department, if all they can do is work through a scripted list without being able to apply any human judgement or common sense?! 40 minutes wasted to release a transfer between my own accounts that I use weekly!!
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Jo Jo
(@joannew0112) reported
@HSBC_UK Hi so we have spoken to someone who help reset everything with us. My partner has now logged on through is same username but with new security questions and all his payees have gone !? Is that because we have had to reset passwords etc ?
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Khaled Abou-Zied
(@kabouzied_uk) reported
@HSBC_UK @HSBC_UK , I emailed as you requested and still no reply, nobody is calling me, no assistance whatsoever and my issue is still not resolved for an 8th day. Really shameful!
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Elise Hawkins
(@Count_Cocolise) reported
@HSBC_UK Hi Saffron, I’ve just completed my call. 1hr and 15 minutes. As mentioned in my replies, I’m certain the agent was texting during my call. Which is a huge concern as he had access to my personal information at the time.
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Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK I’ve also tried to get in contact via the chat function on the website but the bot couldn’t understand my message.
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Pritish Parida/प्रीतीश परिदा/ପ୍ରୀତିଶ ପରିଡା
(@PRITISHPARIDA) reported
@HSBC_UK Really you people have the fourth grade services in India and your employees working in your bank are educated fools and mannerless idiots who don't know to to deal customers. Initially your Barakhamba Road branch, Delhi refused me open the basic savings account