HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/23/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • WellMedicSham Sham (@WellMedicSham) reported

    @HSBC_UK any idea on when your app will start working?!!

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK My local branch is now digital services whatever that means. It means an even crapper service than before.Cant pay in coins Now have to travel miles for a counter service. Don't say Ican use the Post Office. HSBC is supposed to be my bank!

  • Auroradobro Aurora (@Auroradobro) reported

    @aLazyrider @HSBC_UK Don't know when I can get to a branch. The hours are so short and I am working .

  • alisonlones alison lones (@alisonlones) reported

    @HSBC_UK can we invoice customer wait times? Like you do bank charges for our accounts???

  • rob_shepp Robert Sheppard (@rob_shepp) reported

    @HSBC_UK Well not really no it doesn’t help. When will the app be updated? I can’t understand why hsbc are behind on this when it’s so important for customers day to day running of their businesses.

  • AKofBayern AK of Bayern 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AKofBayern) reported

    @HSBC_UK @biminibabes You promoting it again? Find one single positive comment below your other promoted tweet. You’re just like **** lecturing about hygiene!!!

  • jcb462 JC (@jcb462) reported

    @HSBC_UK i have a positive balance on my blocked credit card and the bank will not credit my account. It is as if I have in this bank but I can’t dispose of it. Is this legal? And the worst is no one can help from the customer service. This is crooked Bank I think. What do think

  • Sonal_techphobe Sonal (@Sonal_techphobe) reported

    @SamLivingstone_ @Barclays @HSBC_UK No, don’t do it!! HSBCs customer service is non existent. Look at recent tweets from unhappy customers. You’ve been warned 🤓

  • alisonlones alison lones (@alisonlones) reported

    @HSBC_UK totally losing will to live! This really is not acceptable! Constant account errors and inability to contact anyone! #poorcustomerservice

  • c_otto83 Carsten Otto 🌱 🔦💉💉 (@c_otto83) reported

    @yuvadm @HSBC_UK I don't care, I'm a customer. It should just work.