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HSBC

HSBC down? Current status and problems in Preston, Lancashire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Preston, England

The most recent HSBC outage reports came from the following cities: Blackburn, and Lytham St Annes.

CityProblem TypeReport Time
Blackburn Mobile App 4 days ago
Lytham St Annes Mobile App 1 month ago
Blackburn Login 5 months ago
Preston Mobile App 8 months ago
Leyland Login 11 months ago
Preston Mobile App 1 year ago

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer
    knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DingleRaj
    raj ****** (@DingleRaj) reported

    HSBC locked my mum’s bank account two years ago and I now have problems paying care home fees despite having POA. They don’t want to fix it despite somebody called Debbie Price phoning me. Try getting hold of someone is impossible . HSBC are callous and immoral @HSBC_UK

  • _DaG_Ali
    Alex (@_DaG_Ali) reported

    @HSBC_UK Does anyone ever answer the phones? Been trying to fix a problem since I opened my business account almost a month ago....

  • SimonDBarnard
    Simon Barnard (@SimonDBarnard) reported

    @HSBC @HSBC_UK . Just the most woeful customer service I think I have ever experienced. 45 minutes to process a £60 credit into a current account by card. Mind-blowing bad UX. P.s, your contact number is listed as spam on new Samsung phones.

  • victorenz5
    victorenz (@victorenz5) reported

    @AmazonUK @HSBC_UK please help me to find the money that is with either Amazon or HSBC (compliant ref 21100743). HSBC have said they do t have the money. Amazon say the refund ref no shows HSBC accepted the money. #help #xmas

  • CLRWARE2013
    claire (@CLRWARE2013) reported

    Second time I’ve had long waits at @HSBC_UK HSBC customer helpline. 40 mins and still holding. At least they keep telling me How Important I am.

  • GothIntolerant
    intolerant_goth (@GothIntolerant) reported

    @pcardno @HSBC_UK Pretty bad of @HSBC_UK (1) not to include a Red Flag Warning banner above the Amount field declaring the change; and (2) not understand your Twitter description of the issue and reply to you!; (3) at least pass the issue onto their IT dept.

  • brad20102
    brad2010 (@brad20102) reported

    @HSBC_UK I can’t seem to make payments in my business account. It’s saying “no eligable accounts” is this a known problem? Cannot get through on the phone lines at all. Been trying all day.

  • Bizandshosha
    Nichole Morris (@Bizandshosha) reported

    @HSBC_UK trying to get through to safeguarding team via phone and live chat for days now. Hours on hold and live chat keeps throwing me out of the queue. Mother in law can't access her pension, account blocked. How can I sort if I can't get through?! Living abroad so no branches

  • maspatel01
    Mas Patel (@maspatel01) reported

    On hold for 1 hour now, waiting for @HSBCUKBusiness @HSBC_UK to answer their phone. How are they allowed to provide such a poor level of customer service @financialombuds - yet regularly post record profits for their shareholders?

  • maspatel01
    Mas Patel (@maspatel01) reported

    Also been waiting for their online 'chat' facility to answer and which keeps timing out and sending me to the back of the queue. So essentially I can't talk to anyone. What a shambles of a service from @HSBC_UK.