HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • MotivationGing1 MotivationGinger (@MotivationGing1) reported

    @HSBC_UK Rubbish service. I'm left without food and money until Thursday. Next weekend I will be leaving your bank and transferring to another

  • ajbafb Ajb (@ajbafb) reported

    @HSBC_UK registered for online banking last night - set up but final stage of activation code being sent isn’t working . Correct number but codes not coming through. I am currently on hold for customer services but can you help at all please ?

  • claubaranenko Claudia Baranenko (@claubaranenko) reported

    @HSBC_UK what type of branch do I need to open a Children’s account (MyMoney)? I’m not a HSBC customer. Can I use a Digital Service Branch? Thanks

  • pvas Pedro Vasconcellos (@pvas) reported

    @HSBC_UK is asleep at the wheel… I’ve applied for a child’s account 5 days ago and never heard back (i have been a customer for 8 years, so it should be a no brainer for them). No surprise #fintechs are growing like crazy…

  • JimboMullarkey Jimbo Mullarkey (@JimboMullarkey) reported

    Hi @HSBC_UK, I’ve been told by one of your advisors that there is a problem with your payment system meaning that people can’t pay their mortgage booking fees, by offer is due to expire tomorrow, but I can’t complete it because of this issue, will my interest rate be honoured?

  • fitay fiona keating (@fitay) reported

    @HSBC_UK I've had enough of poor customer service and being told something has been done - I am now going directly to the top and will be contacting Ian Stuart directly - 20+ years of loyal customer you will now loose

  • Johnhellothere JohnBexplorer (@Johnhellothere) reported

    @HSBC_UK In a queue for customer service for absolutely ages and still in the queue. No customer service, no internet functionality. Awful !!!!!!

  • MarkWal71886854 Mark R Walton 💙 (@MarkWal71886854) reported

    Been holding on for over 45 mins @HSBC_UK after being transferred just want to speak to a person to sort a something as a LPA for someone! Help

  • DikshaLaxmiCan Diksha Laxmikanth (@DikshaLaxmiCan) reported

    @HSBC_UK leaves international students stranded without accounts. They don't pick up customer care calls, they force you to reapply for accounts because they have no system of reference numbers to share with their customers so they can't find an application.