HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/19/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • superteadrinker Anna James (@superteadrinker) reported

    So... I'm outside @HSBC_UK again. 10 minutes so far, and only 1 person has been allowed in to use the counter service. It's raining.

  • SD67851466 Boe Jiden (@SD67851466) reported

    @HSBC_UK @Stonewallhousin Hong-Kong Shanghai Banking Corporation. Most oppressed part of the world probably working with the CCP. Do you promote this in China too? Is this just to influence the west or are you pushing this in the east too?

  • Mongoliansam198 Charlie Gibbons (@Mongoliansam198) reported

    @HSBC_UK @Stonewallhousin 'We only help gay people'. The bank that keeps giving to their God.

  • guy_wiltshire Guy Wiltshire (@guy_wiltshire) reported

    @HSBC_UK Hi HSBC, my HSBC banking app isn’t working on iOS15 beta, is this going to be fixed? Or do I have to revert back to iOS14. The App doesn’t open…

  • PrasadHonrao Prasad Honrao (@PrasadHonrao) reported

    @HSBC_UK Hi again, I am on a call with your customer care representative for last 35 mins & still not getting any update on my account status. My call is getting transferred from one person to next. Is this the standard of your service? Absolutely unprofessional and waste of time.

  • NdeboEveline Eveline Ndebo (@NdeboEveline) reported

    @apowell01 @HSBC_UK Account under review. No warning & no communication from HSBC. We have £28k saved for our daughter’s University fees & all of a sudden you put a block & are refusing to have a dialogue. I went to the branch with all my proofs & manager refused to look at it! GIVE ME MY MONEY!

  • neocorsten Olivier Maréchal (@neocorsten) reported

    A case for clueless customer service. Called #HSBC_UK yesterday at 12:30 for breakdown assistance which is operated by #TheRAC_UK. More than a day later and after having chased regularly until the wee hours, the car is still in the same spot, poorly parked on a country lane.

  • PrasadHonrao Prasad Honrao (@PrasadHonrao) reported

    Hi @HSBC_UK I was on a call with your customer care representative for last 40 mins to get an update on my account status. After listening to dull music for 40 mins, call was disconnected. I am waiting for an account for almost 2 months now. Are you guys serious?

  • thestubowers Stu Bowers (@thestubowers) reported

    @HSBC_UK your business app is not working and says to notify you by tweeting you?!

  • lyndaidle lynda idle (@lyndaidle) reported

    @HSBC_UK as existing customers me and my husband tried to open 3 joint accounts in branch with you today. To be told you can't do that as it would be dangerous!! No online option either. Shocking service. HSBC group, not there for personal banking. Natwest went above & beyond.