HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 16 seconds ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Andrea Webster (@AndreaWeb81) reported 12 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  Susan B ******* (@sbrionyc) reported 56 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valdrin Hoxha (@h_valdrin) reported 4 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 5 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK

• 
  Superficialsupermum (@superficialmum) reported 7 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Omar McAdam (@OmarMcAdam) reported 9 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯

• 
  AA (@AzhaAmir) reported 9 minutes ago

  @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

• 
  Simon Stockley (@si78475) reported 12 minutes ago

  @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.

• 
  Awenaio (@awenaio) reported 16 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  Carly (@limebean) reported 17 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  NeuralNerdz (@NeuralNerdz) reported 18 minutes ago

  @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?

• 
  T Bolts (@Marathon_Tardis) reported 20 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.