Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Preston, Lancashire, England
The most recent HSBC outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Login | |
| Preston |
Mobile App | |
| Leyland |
Login | |
| Preston |
Mobile App | |
| Blackburn |
Mobile App | |
| Blackburn |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah McCoy
(@Gti_princess) reported
@HSBC_UK why is it impossible to get hold of your customer services?? Re ordered a new card reader weeks ago still hasn’t arrived and spent 40mins on hold!! 🤬
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Hedgemama
(@Hedgemama) reported
@HSBC_UK is there a known problem with the banking app right now? Mine won't open and keeps crashing.
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Heather Jenkinson
(@heatherdesign) reported
@HSBC_UK @campfr3ddy YOU ALWAYS HAVE A HIGH VOLUME OF CALLS. This is not a new problem. I’m in the process of closing my account/moving to a new bank. I cannot take this anymore. And I still can’t get through! I need assistance TODAY.
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Hannah McNeish
(@HannahMcNeish) reported
@HSBC_UK Thanks-I still need help though. Could someone call me back please?
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Jean Whitehead
(@JeanWhitehead19) reported
@HSBC_UK I’ve sent an email to the above address,thank you. I am not a business, just a friend who is outraged by such behaviour. I have to use a bank which is not my own but they have someone on the door to help you carry out whatever you need to do. Not everyone is tech savvy.
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Jean Whitehead
(@JeanWhitehead19) reported
@HSBC_UK this morning my 74 yr old friend has tried to deposit £800+ cash into a charity account at the bank. She received no help whatsoever and finished up having to leave the bank with two large shopping bags of cash and use the post office. We’ll done HSBC
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Martyn Amos
(@martyn_amos) reported
@Mistywoman1 @HSBC_UK Have just discovered a variant of this problem; it (eventually) read the front, but rejected the back as "unreadable". That's because the back of an HMRC cheque is blank.
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Kamal feroze
(@kamalferoze) reported
@HSBC_UK Hello , hello it’s really frustrating for 30 + minutes to get to a business banking customer care . I am trying to reach from past week no luck !!! Anyone can help there any change to your call centre ???
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Spencer
(@Lucky_Luxy) reported
@TimWestall4 @HSBC_UK Yeah, I’ve noticed as well, the obvious woke direction of their adverts and posters. They should focus on making their bank modern, as in giving customers a modern, efficient service. The iOS app is about 10 years out of date…
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Camp Freddy
(@campfr3ddy) reported
@HSBC_UK You misunderstand, the issue was being passed through 5 different depts to try and resolve an instance of fraud over a call that lasted 1h 19m. Each handoff required me to explain the issue again and the last handoff actually cut my call off. This is the definition of bad CX.