HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/29/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • WillAWay Will Daniel-Braham (He/Him) (@WillAWay) reported

    @HSBC_UK What poor service after being with your bank since its beginning in the uk and before that with its former incarnation as Midland. I'm furious that no one is able to speak to a human. Automation is ruining my experience. It's been over a month trying to open an account.

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @Joy_flamingo @HSBC_UK Thank you .. they closed again for C19 reasons ... ended up on a 2 hour trek around SW London in pouring rain. When you get to talk to real branch people they where truly trying to help. On line and on the phone. .. polite at best, but don't have access to key info. C'est la vie.

  • Bomej Patryk Młodziński (@Bomej) reported

    @HSBC_UK Fix the apps *********

  • GrahamsNoPlus1 GNP1-Cardano Stakepool - supporting mental health (@GrahamsNoPlus1) reported

    Tried to transfer money from HSBC to Coinbase earlier. After a follow up call HSBC said everything was OK - my account is now suspended - help lines all closed. 20 years as a premier customer and 6 years of transferring to Coinbase - @HSBC_UK what is going on? This is a disgrace.

  • howlinmadmurdoc Murdock (@howlinmadmurdoc) reported from Crawley, England

    @HSBC_UK can I change my saving account names@on your website

  • BenEnderby Ben Enderby (@BenEnderby) reported

    @HSBC_UK: “Here is your property valuation for remortgage which includes ERROR#1 & ERROR#2” Me: “OK can we please query those errors so the valuation is corrected” @HSBC_UK: “No.” - Fantastic.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • mattjones8362 Matthew (@mattjones8362) reported

    @HSBC_UK this is ridiculous. Trying to contact you about fraud on my account and phoned three times to be passed from number to number and now the persons head set is broke! Great customer service 👏🏻 well done

  • ajnt Andy (@ajnt) reported

    @HSBC_UK hi. Your mobile app has stopped working. Press Login, scan fingerprint and then it just goes back to Login screen. IOS 14.8. iPhone 8 Plus. Same problem on latest app version. Have rebooted phone. How can I get some help on that please?

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @HSBC_UK You do not give your agents key info that customers need. You failed, resulting in a 3 branch trip around SW London in pouring rain. Everyone we met was empathic and helped in a very challenging situation. Online and by phone it was a still unsolved customer service disaster.