HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/02/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • alexanderouma Alexander OumaCF (@alexanderouma) reported

    @HSBC_UK @TROYmagician Will the app be updated with iOS 16 when it officially comes out? Because I can not access my app

  • WansteadRs Wanstead Rs (@WansteadRs) reported

    I have been trying to use Power of Attorney to take over my mums account for months. Multiple emails, forms and calls and still not sorted. I bank with you and service has been shocking @HSBC_UK

  • FrogStoneUK Frog Stone (@FrogStoneUK) reported

    @HSBC_UK although a customer for 35 years - and business customer for 11… literally every other bank is proving more helpful regarding depositing $ cheques … no help from you ? DM

  • SueSmit03510932 Sue Smith (@SueSmit03510932) reported

    Honestly @HSBC_UK this just feels personal now. Why bother having an online support chat line when they say, you'll just have to phone. I tried to phone but was put on hold by an agent, who then didn't come back to me. So disappointed again.

  • LibbyMag Libby (@LibbyMag) reported

    @HSBC_UK online banking isn’t loading. Is the website down?

  • eight_ornine eight ornine (@eight_ornine) reported

    @HSBC_UK how long should I expect to be sat waiting for someone to answer the phone? (15 mins and counting). All I want to do is change the amount on a SO but your website refuses to do so.

  • Liamwilliams70 Liam Williams (@Liamwilliams70) reported

    @oliverjpen @bat1150gs @HSBC_UK Hey sorry HSBC are saying it’s still not working can you confirm as of now if it’s working in the iOS 16 beta?

  • timurkuseli 🇺🇦father of dragons🐉🇺🇦 (@timurkuseli) reported

    @HSBC_UK Hi I am trying to book a flight but the card keeps declining the payment, can you fix this issue as soon as possible please!

  • shajedakt Shajeda (SAJID-ERRR) ✌🏽 (@shajedakt) reported

    @HSBC_UK I’ve requested an account closure and I was assured it had gone through. I no longer have my account details; can’t use log in/call or app and therefore can’t close it as it is still open as per my credit file. Kindly assist.

  • drewhudd Drew Huddleston (@drewhudd) reported

    @HSBC_UK I have messaged you as requested, but I don't expect you will solve my problem. I've already been on the phone to HSBC and Apple. Both companies putting fault with the other.