HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/14/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin Yeah, and that's the problem. People don't care about anything unless it involves them.

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @DionJames3 @HSBC_UK Call centers are there to do one thing keep you from reaching @HSBC_UK, frustrate the process and leave customer issues unresolved. Its in their blood!

  • CaitsStott Caitlin stott (@CaitsStott) reported

    hi @HSBC_UK I am having a really bad time on your phone service - I've been on for 2 hours today trying to pay my credit card after your system crashed. I have no confidence that the people I'm speaking to have a clue . Can you DM me so I can get this sorted out.

  • markreddy101 Mark (@markreddy101) reported

    @HSBC_UK if my call was really important to you as you’ve stated every 30 seconds for the last 15 minutes you’d employ enough staff to answer your customer’s calls!

  • Solosiaa TECHI (@Solosiaa) reported

    @Smudge5577 @HSBC_UK @Stonewallhousin No, that's the point. Some people need more help then others, and calling that discrimination. Is the most stupidest thing I've ever heard.

  • Martyslayer671 Martyslayer67 (@Martyslayer671) reported

    @HSBC_UK I have now been waiting 3 hours. This has been in dispute for over 6 months now and all I get is 'somebody is looking into it' and the latest 'they should have rang on 31st May' I have received NO help with this and I have been a customer since 1985. Dont know what to do

  • marcell_pek marcell (@marcell_pek) reported

    @HSBC_UK @Markleshark To be clear, I am not suggesting you have power to change this, but blaming this on "the beta breaking the app" is disingenuous, and whatever the reason is, you're behind because your competitors have this working.

  • grahamnbutler Graham Butler (@grahamnbutler) reported

    @HSBC_UK I’m a new customer with an iPhone 12 and full iOS 15 installed. The app crashes. When do you expect it to work please. There’s no point me using the account until I can see it 😳

  • KimHarrison85 Kimmy (@KimHarrison85) reported

    Finally gave up on waiting for @HSBC_UK customer services to actually do their jobs and respond on their chat service. At least I lasted 4 hours this time.

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @nw_nicholas @corruptionukorg Yes i wanna help, count me in, have first hand experience with @HSBC_UK