HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/12/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ArranH2 Arran H (@ArranH2) reported

    @HSBC_UK my Balance after bills has said "Unavailable" for a good while now...feature broken or something wrong my side?

  • Caveman107 Lee Thompson (@Caveman107) reported

    @PoopyApp @HSBC_UK I went back through all my paperwork & had various stuff written down, but nothing got me in, had to create a new online account in the end (connected to the same card/email)

  • ImadAhmed Imad Ahmed, PhD 🔶 #BLM (@ImadAhmed) reported

    @HSBC_UK Good grief! I've been put on hold for 46 minutes and counting. This is NOT Premier service delivery.

  • Craigcooper007 Craig Cooper 💙💙💙 (@Craigcooper007) reported

    @HSBC_UK hello there just to bring to your attention I'm not a customer of yours I just had a text message saying I owe you money it's a scam I just thought I'd let you know about it

  • GardenerMr GHardner (@GardenerMr) reported

    @HSBC_UK Hi I’m having issues trying to arrange some private issues , can you message me privately please as it’s most annoying. I’ve called 5 times and got nowhere. I have to resolve this by 5 th may.

  • AlThad Thadius Albert Denton (@AlThad) reported

    @HSBC_UK Thank you. I have sent it to both the text service and emailed it to your team.

  • iyakatem Kien (@iyakatem) reported

    @HSBC_UK Hello. I receive emails to sign CRS form, linked to my old phone number. Can't sign it. Updated phone, but doesn't work. Live chat can't help, calls hung up by the service, or don't solve issue. Deadline end May. May I request you a hard copy to my address? Thanks!

  • iamOlly 0lly (@iamOlly) reported

    @Namecheap bros, ticket ID #QJD-783-39415 - you need to jump on this. Active @HSBC_UK clone scam website being promoted via SMS. URGENT URGENT

  • MattDWrites Matthew Daniels (@MattDWrites) reported

    @HSBC_UK Says I need to log in using existing secure key card which I have lost once again. Once I log in to this app can I use that as a key card if I lose my key card again?

  • MattDWrites Matthew Daniels (@MattDWrites) reported

    Hey @HSBC_UK your damn key cards are driving me crazy. They are the thing that always goes missing even when you're sure you put it in safe place. They are pointless. Please make alternate way to check our online banking. I only wanna know balance, I've turned house upside down!