HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/12/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • najarme Michael Najar (@najarme) reported

    @HSBC_UK Continuation of last tweet..... but they did not, and therewith I cannot access my fonds, and therewith they cannot be trusted

  • Smickleberry Rick (@Smickleberry) reported

    @HSBC_UK so do you support garmin pay? Information I am finding is misleading

  • SnoopDuggie XX (@SnoopDuggie) reported

    @HSBC_UK Hi, I get that but what if the device is lost/stolen/damaged & not on another device how does one get into online banking without the DSK? Why is there no other login option like pwd+OTP or something?

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @santanderukhelp Your site classes what happened as ATM disputes: non-dispense and partial dispense. It just told me to contact you. Do I have to speak to the @HSBC_UK branch first?

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK Oh so it is a known issue? What exactly are the details?

  • Yvan_sol Yvan Bomolo (@Yvan_sol) reported

    @jennsun I’ve had a nice experience with @HSBC_UK live support on the app. They told me take care, it felt human at the time

  • JigGeog MsL. (@JigGeog) reported

    Hello @HSBC_UK I've had to call you multiple times in the last three days to get a block lifted on my card. Each time you tell me it's done, but I still can't use my card online. I'm getting pretty cross.

  • kasia774 kasia77 (@kasia774) reported

    What an awful service from @HSBC_UK went to the branch in December with my daughter to open a bank account for her….Spent an hour signing all forms for them to tell me now that they can’t find the paperwork!!!

  • lrob79 lisa robson (@lrob79) reported

    @HSBC_UK I was served today in branch by a very competent member of the team so don’t need any further help. My complaint was that you are closing a branch that is very well used and no further branch for a 9 mile radius. Many of the customers are older and struggle to use online banking.

  • michaeldoug79 Michael Douglas (@michaeldoug79) reported

    @HSBC_UK Morning, please can someone contact me regarding my account. I’ve received 6 phone calls now, usually 8am on the morning regarding a direct debit issue, it’s the worst customer services/bank I’ve ever dealt with!