HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 18 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Andrea Webster (@AndreaWeb81) reported 29 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  Susan B ******* (@sbrionyc) reported 55 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Thorburn (@ThomasThorburn) reported 6 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  SK (@kevsam39) reported 6 minutes ago

  @HSBC_UK I recently held a credit card account which I have since closed and notified you about this yet you’ve since sent me a letter saying there are unread documents in my folder. But I can’t remember any of my log in details to view them. Can you help?

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 7 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  meham (@mandyhamil99817) reported 8 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

• 
  Suzanne McGowan (@Suzanne36861284) reported 10 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  Ball Bag (@martcook3) reported 12 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  White Apathy (@fundcruncher) reported 13 minutes ago

  @HSBC_UK I can't use private messaging on this website, I don't use the X app. The HSBC app clearly says "Sorry, there was a problem on our end" The problem is not with me, it's on your end. It's still there.

• 
  My Question Is? (@MyQuestionIs2) reported 17 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  Gallagher (@MJPGallagher) reported 21 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Andrew Hill (@AndrewRHill7) reported 23 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.