HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/09/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shaydouken Shay (@shaydouken) reported

    @HSBC_UK What is going on with this **** bank? Call centre are closed by 8pm. I'm locked out of personal banking thanks to the bullocks app update which stopped fingerprint access. Can't even login on app or web in order to get help through live chat.

  • sammykk83 Sam Barton (@sammykk83) reported

    @HSBC_UK Thanks So can i just confirm the bank is not closing down completely ?

  • stuartdevons Stuart Devons (@stuartdevons) reported

    My Kids opened @HSBC_UK accounts 6 weeks ago, since then the customer service has been Awful. They now want to close their accounts (& go elsewhere) but have to do this in person in a branch. Problem is, they are at school 9-4, Mon-Fri. The nearest branch opens 10-4 Mon-Fri!

  • caseydadada Shereen Casey (@caseydadada) reported

    @HSBC_UK been a customer for over 25 years, called today, first time in a long time as I normally just use my app (on hold for well over 15 mins), asked for advice and was basically told there is no team that can help me?!! Are you not my bank?????

  • katbalmy kat (@katbalmy) reported

    @HSBC_UK @Stonewallhousin How many stonewall points did you score for this? I do hope you offer the same service to all homeless people?

  • MrHarryShanks Harry Shanks (@MrHarryShanks) reported

    @LodgieFromLanza @HSBC_UK @Stonewallhousin Might be more helpful if you addressed the actual issue - what does the Bible have to say about that ?

  • abbasdar Abbas Dar (@abbasdar) reported

    @HSBC_UK mobile and desktop banking services are not working and a payment got reserved. What’s going on?

  • Sikander__ Sikander Hussain (@Sikander__) reported

    @HSBC_UK will the HSBC app be updated to work with iOS 15 anytime soon as I am unable to use my app and access my account at the moment?

  • BetterPlumstead Mr Plumstead! (@BetterPlumstead) reported

    @misshootershill @HSBC_UK Yeh apparently so. I got an email a while back saying & my accounts would transfer to Tottenham Court Rd. Can’t recall when they said it would shut down though

  • alien_spike Alien Spike (@alien_spike) reported

    @HSBC_UK There have been ‘high call volumes’ going back more years than I can remember. Clearly, our calls aren’t THAT important. Else you’d fix the problem.