HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/10/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLytham St Annes Mobile App
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jcw84 Jemma White (@jcw84) reported

    @HSBC_UK hi, your app isn’t working and has been crashing before the log in screen even loads for at least 2 weeks now! Have deleted and re-downloaded, still the same! When will it be resolved?

  • robbieparatore Robbie Paratore (@robbieparatore) reported

    @HSBC_UK is there issues with your banking iPhone app? It keeps crashing, please help!

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @giridharan78 @HSBC_UK False alarm!!! 11.42pm. Login fails once more.

  • RealLordBrexitb Lord Brexit (@RealLordBrexitb) reported

    The service from HSBC @HSBC_UK on the telephone is quite shocking nowadays. Spoke to an Indian gentleman for 30 minutes and got nowhere. But they won't care.

  • HannahDilkes Hannah Dilkes (@HannahDilkes) reported

    @HSBC_UK my banking app continues to crash at the load screen - I can’t even generate a passcode to access my online banking. Version 2.39.4 on an iPhone 6 iOS 14.7.1 - been having issues for over a week

  • springemmy Emma McClintock (@springemmy) reported

    @HSBC_UK mobile app crashing, have reloaded and restarted phone but cannot access at all

  • Mitzy79084028 Mitzy🇬🇧🍺 (@Mitzy79084028) reported

    @HSBC_UK Absolutely disgusting customer service. Shocking and totally unacceptable. Seriously thinking about pulling my accounts 🤬🤬🤬🤬🤬🤬

  • CWriggers Carl Wrigley (@CWriggers) reported

    So @HSBC_UK you call me, and leave a voicemail to call back which I do. Then you ask for a telephone security number. When I say I don't know it you tell me you'll lock my account? Who uses telephone banking? Awful customer service

  • JackMcglocks Jack Mclaughlin (@JackMcglocks) reported

    @HSBC_UK Your service is an absolute joke, been trying to get through on the phone for 3hours after being told to do so via online chat. 20min wait time apparently, ridiculous service. 😡

  • liza_beale Lisa Beale (@liza_beale) reported

    @HSBC_UK I paid a cheque in last week using the machine at your Halesowen (Birmingham) branch & it's not showing in my account are you able to help?