HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/30/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Henryburdock Gareth Jones (@Henryburdock) reported

    What is the point of @HSBC_UK digital branches? I have to travel just to access MY money. A city the size of Sunderland should have a proper facilities. Looks like I will be moving on.

  • 5uk1e invisible me 💙 (@5uk1e) reported

    @HSBC_UK @GambiniTheGreat You should try out @monzo brilliant customer service, no wait. I had a similar issue the sorted it within minutes!

  • badmanb3n No1 Bad Man (@badmanb3n) reported

    @HSBC_UK My bank app isn’t working at all… Doesn’t even start … Closes as soon as I open

  • simakumar Sima 🌱 (@simakumar) reported

    @HSBC_UK Hi there. Picked up what we need from Canary Wharf however what is with the GSA System Error message so many customers are paralysed st the mercy of HSBC not tackling this issue.

  • DanParnell6 Dan Parnell (@DanParnell6) reported

    @HSBC_UK Thanks for clarifying why it was impossible to login this time. To be honest it's always a trauma. And I resolved the issue by making a payment from an entirely different account.

  • simakumar Sima 🌱 (@simakumar) reported

    @HSBC_UK I need to get a hold of someone at Canary Wharf cash services. The centralised number isn’t of any help. Can you please help. Thank you. #customerexperience

  • FisherFilms82 Craig Fisher (@FisherFilms82) reported

    @jonmutchell @HSBC_UK So freaking annoying!! Can’t even access normal online web browser as @HSBC_UK have changed it to Digital Key ONLY which you need the APP for… you know, that APP that keeps crashing 😡 Almost like they don’t want you to access your own account 😡

  • dehaworth David Haworth (@dehaworth) reported

    @FisherFilms82 @HSBC_UK Today I went into branch and they deleted my phone from my account and gave me a pin generator which allows me to log into the website, so try that. It’s still only a plaster though @HSBC_UK, you still need to fix this

  • Sparky2704 Paula Jeffery (@Sparky2704) reported

    @HSBC_UK Is there a problem with the mobile banking app.

  • LynnTopping LynnieTippyToppy56 (@LynnTopping) reported

    @HSBC_UK absolute joke been trying since Friday to get back onto my online app I got locked out joke of a service 3 hours of calls nothing updating your website you want to get the right tools in place for your customers 😒