HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/11/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Callie_M084360r Callie Miller (@Callie_M084360r) reported

    @GillWinfield @HSBC_UK 🤔This appears to be an internal bank issue

  • millar_sheila Sheila M 🇬🇧🇪🇺🇺🇦 (@millar_sheila) reported

    @HSBC_UK Is there a problem accessing InvestDirect from online banking? Tried online chat but no response.

  • Taz_Bhachoo Taz Bhachoo (@Taz_Bhachoo) reported

    @HSBC_UK in the US and you’ve blocked access to my account. Been on hold for 90 minutes… chat bot is useless and I am now a bit stuck…

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK You guys should at least have knowledge of that to inform customers. Also you could post on here before changes are made. There were changes made to Mobile banking in February, and again a couple of days ago, which were both detrimental to my service and were both unannounced.

  • m_danford Mike Danford (@m_danford) reported

    @HSBC_UK Email sent - I expect a direct call within 12 hours with a resolution to this critical issue.

  • IsItChud Rich Wheeler 🍜🧑‍🦯 (@IsItChud) reported

    @HSBC_UK I can’t seem to access your mobile chat. The bot messages don’t seem to be accessible with voiceover anynore. Is this being fixed? Where do I go to raise this as an accessibility issue?

  • glambylayla Layla (@glambylayla) reported

    @HSBC_UK hsbc has the worst customer service i have ever come across , they take my money and will not even resolve it wow

  • James_Tewes James Tewes (@James_Tewes) reported

    @HSBC_UK Can HSBC explain why as a premier customer all my calls are being directed offshore with people that fail to clearly understand English and cannot answer a simple question because it is not on their crib sheet?? To add insult having to wait 45min for this nonsense..

  • sunglasses_ron1 Sunglasses Ron (@sunglasses_ron1) reported

    @HSBC_UK is there an issue with standing orders? I have a regular SO from one HSBC acc to another, the money has left the one and not showing in the other?

  • juneshek June Shek (@juneshek) reported

    @HSBC_UK I have been on hold to customer service for 90mins now, is no one available to take calls???