HSBC down? Current status and problems in Preston, Lancashire, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (60%)
• Login (25%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Live Outage Map Near Preston, England

The most recent HSBC outage reports came from the following cities: Blackburn, and Lytham St Annes.

City	Problem Type	Report Time
Blackburn	Mobile App	13 hours ago
Lytham St Annes	Mobile App	28 days ago
Blackburn	Login	4 months ago
Preston	Mobile App	7 months ago
Leyland	Login	11 months ago
Preston	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 40 seconds ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Simpson (@Simmo7484) reported 5 minutes ago

  Do @HSBC_UK have any customer service staff working today? Been on hold trying to get through to BIB for half an hour.

• 
  wli (@ar_wli) reported 6 minutes ago

  @HSBC_UK Hello, I have recently upgraded to iOS15 Beta w/o knowing you dont support it, as you did support iOS14 Beta last year. I wonder If I downgraded to 14, do I need to verify my account on the app again? I am oversea atm, cant make a long distance call to reset.

• 
  Stu Bowers (@thestubowers) reported 7 minutes ago

  @HSBC_UK your business app is not working and says to notify you by tweeting you?!

• 
  Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐ (@zamp69wall) reported 8 minutes ago

  @scoobydotaxi @HSBC_UK @Barclays I don't particularly want online banking, but gradually being left behind and lots of branches shutting down, so unable to get a statement, but it's frustrating. I feel your pain. If it was easier at another bank I think I'd go, but then that's an even bigger headache.

• 
  gregs twin (@gregstwin) reported 11 minutes ago

  @HSBC_UK @Stonewallhousin So, rich people should help people with mental disabilities

• 
  Boe Jiden (@SD67851466) reported 11 minutes ago

  @HSBC_UK @Stonewallhousin Hong-Kong Shanghai Banking Corporation. Most oppressed part of the world probably working with the CCP. Do you promote this in China too? Is this just to influence the west or are you pushing this in the east too?

• 
  Jonathan porter (@cwjp82) reported 13 minutes ago

  Another day back in @HSBC_UK trying to get this sorted. Another 30min wait so far. You guys really need to support your branch colleagues more. Instead of being appalled at the crap customer service (not their fault). I actually feel sorry for the front line staff

• 
  pi != e (@bayes_euler) reported 17 minutes ago

  @HSBC_UK The customer service advisors were friendly however @HSBC_UK need to investigate fraud. If a fraud organisation @actionfrauduk says a fraudulent activity occurred, how can a bank then state no fraud occurred?🤔

• 
  Fashion Life UK (@ukfashionlifeuk) reported 18 minutes ago

  @HSBC_UK what is wrong with your uk mobile banking app it keeps crashing on 7.0 android I got a message on my current phone on android 5.0 that from august it wont be supported do need to move to 7.0 or newer i have done this but the app keeps crashing and wont load! Fix it pls

• 
  1080mediaTV (@1080mediaTV) reported 20 minutes ago

  Has anyone else experienced the utterly astonishing wait time that @HSBC_UK have in place before you can talk to anyone on the phone? It is simply a pathetic service given the fees they charge and the profits they make. 1 h 30 min is not uncommon. Changing bank supplier.