HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/04/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shajedakt Shajeda (SAJID-ERRR) ✌🏽 (@shajedakt) reported

    @HSBC_UK I’ve requested an account closure and I was assured it had gone through. I no longer have my account details; can’t use log in/call or app and therefore can’t close it as it is still open as per my credit file. Kindly assist.

  • DMarkymarc DJ_Markymarc 💙 👏😷🚀 (@DMarkymarc) reported

    @PhilMyers53 @HSBC_UK China are withdrawing their service to you.

  • bat1150gs Adam West (@bat1150gs) reported

    @oliverjpen @HSBC_UK Banking app working with iOS-16 beta?

  • WansteadRs Wanstead Rs (@WansteadRs) reported

    I have been trying to use Power of Attorney to take over my mums account for months. Multiple emails, forms and calls and still not sorted. I bank with you and service has been shocking @HSBC_UK

  • Liamwilliams70 Liam Williams (@Liamwilliams70) reported

    @HSBC_UK You might want to check your responses because apparently your app is actually working on the beta now

  • TheDrownedWorl1 the drowned world (@TheDrownedWorl1) reported

    @HSBC_UK @TROYmagician Could you look at the problems with the HSBC Secure Key? The physical one fails so you recommend the digital key. Digital key doesn't load on laptop or phone. Locked out of account. Not much help on here from HSBC.

  • HelenYaffe Helen Yaffe (@HelenYaffe) reported

    @mayasdreams @HSBC_UK “Legal” is not the issue. I tried sending in GBP but my (British) bank has added Cuba to it’s list of sanctioned countries because of fear of OFAC fines and despite UK laws saying it’s illegal to impose unilateral US sanctions on Cuba against UK citizens or entities.

  • drewhudd Drew Huddleston (@drewhudd) reported

    @HSBC_UK I have messaged you as requested, but I don't expect you will solve my problem. I've already been on the phone to HSBC and Apple. Both companies putting fault with the other.

  • Kaustav88495894 Kaustav Mandal (@Kaustav88495894) reported

    @HSBC_UK Need some help with my UK bank account. Can anyone help?

  • PhilMyers53 PhilM (@PhilMyers53) reported

    @DMarkymarc @HSBC_UK Service?