HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/25/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HayleyStaffo h (@HayleyStaffo) reported

    Hey @HSBC_UK is there a problem with the online banking app tonight? It won’t let me access my account information

  • AlanHolliday20 Alan Holliday (@AlanHolliday20) reported

    @HSBC_UK is there a service issue? I can't see my accounts ok the app. Error message: api_103. Also I when making an online payment by Mastercard I received this error: "As your contact details are currently not up to date, we have been unable to deliver your One-Time Passcode"

  • karkalecii Humble Grasshopper (@karkalecii) reported

    @HSBC_UK absolutely horrible customer service!!! I am trying to sort out an dire issue as I cannot access my funds and your service is non-existent. Please do reach out!

  • ottah_ ottah (@ottah_) reported

    @HSBC_UK I’m having a problem with my app it says error API-103 and I can’t see my balance or anything

  • laurensnorth lauren💫 (@laurensnorth) reported

    @HSBC_UK hi, I keep on trying to log on to my online banking but it keeps saying “sorry there was a problem loading your uk bank accounts” what do I do please?

  • kavmar Kavmar (@kavmar) reported

    @HSBC_UK I’m having problems with your app, is there a problem with it?

  • chris13grieve C13G (@chris13grieve) reported

    @HSBC_UK problems with the app? Error code API_103

  • xxxmoneypennyxx xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @HSBC_UK hi - I’m getting an API 103 error on my online banking and my card won’t check out on the weekly online shop - is there a service outage ?

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • Streeterrr Jessica Jade 🧜🏻‍♀️ (@Streeterrr) reported

    @laurensnorth @HSBC_UK Uk wide issue seemingly! Hopefully they fix it soon