HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 11/24/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeyspzl The Northern Monkey (@monkeyspzl) reported

    @HSBC_UK Another 24 hours and another problem. Money sent - Fraud Text Received - Phoned you to confirm it was legit. Funds just returned to me and now too late to send today!!!! SECOND TIME IN A WEEK you have stopped me sending my OWN money !!!!!!!!!!!!

  • Maggie_Lawrie Maggie Lawrie (@Maggie_Lawrie) reported

    @HSBC_UK waiting 5 months for refund of airfare you said you would sort. Phoned 3 times. all info provided but zero communication - what complete rubbish customer service!!! It’s too long seriously!

  • photojenkins simonjenkins (@photojenkins) reported

    @HSBC_UK I have been on the phone over an hour multiple times over the last few days it's horrific as nobody picks up - The problem I have needs a chat with a human, so I don't need online support. Just ridiculous!

  • AlexAR6_ alexander (@AlexAR6_) reported

    @jblenkinsopp10 @HSBC_UK Just been waiting 20 minutes and the phone got put down on me, now need to wait another 20-60 minutes as I’m at the back of the queue again. Horrible support @HSBC_UK

  • Janan_Ahmed Janan Ahmed (@Janan_Ahmed) reported

    @TweetsOfBry @HSBC_UK **** bank. I left them last month.

  • bank_justice Bank's Justice (@bank_justice) reported

    @HSBC @HSBC_UK It is big and international bank. But on his website why their is no option to online account..

  • sturkmardy Sturdy (@sturkmardy) reported

    @HSBC_UK will you PLEASE sort out your Android app. I've been unable to use it on my phone (Nokia 2.3) since the last major Android 11 update 3 weeks ago. Wasted hours on your useless customer service line who can only recommend reinstalling it, which I've done dozens of times

  • ChetanP10773946 Chetan Parekh (@ChetanP10773946) reported

    @HSBC_UK I am unable to login into mobile app. When I try to reset password via mobile app, SMS is not being received. Customer support only available 8 to 8. Please help.

  • lala150r Laura (@lala150r) reported

    @HSBC_UK now 1 hour 30 minutes! The worst service I’ve ever received from you

  • CSAmercenary Aramsey Muthmarlay (@CSAmercenary) reported

    @HSBC_UK That’s exactly what i’m trying to do - trying to get hold of customer service. Not for the 1st time, over an hour’s wait on a weekday. Ridiculous.