HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/12/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MorrisNursev Nursev Morris (@MorrisNursev) reported

    @HSBC_UK You’re not dealing with it, that’s the problem

  • mikee_oxlongg gooner idiot (@mikee_oxlongg) reported

    @HSBC_UK my online banking app isn’t letting me login. is the service down?

  • FQuine Francesca Quine (@FQuine) reported

    @HSBC_UK having an absolute nightmare trying to dispute a card payment online. As usual, app doesn’t give option I need & website log in doesn’t recognise my password so after re-setting it has locked everything. 20 mins wait to speak to someone!

  • Mattski_G Mattie Gallagher (@Mattski_G) reported

    @HSBC_UK Following procedures isn't an excuse for having no morals. You can dress it up anyway you want to in an attempt to make me look like the bad guy here. The fact is I'm reacting to your poor service, not the other way around.

  • Waelelquesni Wael Ali (@Waelelquesni) reported

    @HSBC_UK Thank you for your reply. I am not the only one though. Just read lots of reviews on TrustPilot. May be the bank should have some duty of care towards its customers. That may actually help people and help the bank gain some trust. #HSBC-a-bank-not-to-trust

  • o23kong Otuekong (@o23kong) reported

    @HSBC_UK Suddenly been kicked off the app, saying my fingerprint details have changed, when they haven't and can't sign in again :(

  • TheImmenseBooth Barney (@TheImmenseBooth) reported

    My bank won’t stop sending me letters about how I need to do some ****... I’m not interested! Take a ******* hint @HSBC_UK

  • KorkyMaria Maria Korkou (@KorkyMaria) reported

    @HSBC_UK Hi - just wanted to know what is happening with your call centre. Appalling customer service, cannot get anything actioned, refused to be put through to a manager to make a complaint, made to wait on line for no reason. Explanation please

  • mikee_oxlongg mike o. (@mikee_oxlongg) reported

    @HSBC_UK hi, i am having issues accessing my account today. can you message me?

  • BrendaMi007 Brenda (@BrendaMi007) reported

    @bradbarritt @HSBC_UK Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtechs who got me back in immediately Dm him he should help with yours too