HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/23/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cyc1one1000 Steve Hunt (@cyc1one1000) reported

    @HSBC_UK @CatchTheseWords Can't you raise a defect to your dev team in Leeds that they've missed a field with regards to accessibility for some customers without specific customer details?

  • Datsun_Zed Datsun Zed (@Datsun_Zed) reported

    @HSBC_UK Is there a problem with your call centre service? Have been on hold for 25 minutes so far...

  • emmazentner Emma (@emmazentner) reported

    @HSBC_UK you’ve closed all of my accounts with no reason whatsoever and no one will tell me why - what’s going on? I’ve been a customer for 21 years. Exasperated doesn’t even come close

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK Good morning #HSBC. It is now 2 WEEKS since your changes to your #MobileBankingApp rendered me unable to access ANY #InternetBanking. This was supposedly escalated a week ago. Is this what escalation looks like to HSBC? NO ONE has contacted me to resolve the fault.

  • Lisa_Kearney Lisa (@Lisa_Kearney) reported

    @HSBC_UK please can you provide an urgent update with regards to a technical issue in releasing mortgage funds for completion. This is causing major problems with the purchase of our new home 🏡🔑 I have sent a DM please could this be dealt with urgently.

  • wowsometime wowsometime (@wowsometime) reported

    @HSBC_UK YES AND IT WAS HSBC CUSTOMER SERVICE BASED IN PHILIPNES to cut HSBC UK costs. in the first words asked me for all details! It was not scam it was real as I found out later on!

  • KatherineChill3 Katherine Chillistone (@KatherineChill3) reported

    @HSBC_UK HSBC is not limited on email or telephone. Your customer service is appalling. Of course I will ask my sister to contact you again, now that HSBC can be bothered to pay attention. It’s a shame it has to be public before HSBC does stuff…

  • Keith_JustKeith JustKeith (@Keith_JustKeith) reported

    @HSBC_UK I managed to find that if I log into the website then the app button in the checkout system worked. But the embedded version in the Asda app wouldn’t at all. Gonna be a challenge if I have to go the long way every time.

  • KatherineChill3 Katherine Chillistone (@KatherineChill3) reported

    @HSBC_UK shame on you for YET again failing a vulnerable elderly customer: money missing from their account for months and no sense of urgency by you to resolve @hardcorePTlady

  • urbanbluebus Urban Blue (@urbanbluebus) reported

    @HSBC_UK is your business internet banking online service down? I can’t even get the log on page to load.