Is HSBC down in Preston, Lancashire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Login (26%)
-
Website (8%)
-
Transactions (6%)
-
Withdrawals (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent HSBC outage reports came from the following cities: Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes |
Mobile App | |
| Blackburn |
Login | |
| Preston |
Mobile App | |
| Leyland |
Login | |
| Preston |
Mobile App | |
| Blackburn |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
-
Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Ramondo
(@RM_BKK) reported
@HSBC_UK HSBC customer service is a disgrace! I have been on 'hold' this morning for over one hour, and still no resolution to a fraud enquiry. Unfortunately, this is not the first time that you get transferred to multiple departments...truly awful
-
Ciprian 🇺🇦
(@cipnt) reported
@StewartMitchell @HSBC_UK It's probably just one of many factors that on their own would not cause a failure to login/use the account, but if enough of these fail then there is a good chance something dodgy going on and they would like to ask for further checks or manually verify it's the account holder
-
Gordon
(@_gordongeorge) reported
@HSBC_UK 90-minute wait to chat to you online. 30-minute wait to talk to someone in a branch. How do I actually get help?
-
Stef Franchi
(@Franchi1Stef) reported
@HSBC_UK absolutely insane support pages and contact number. Account opened, money transferred, card received BUT NO TELEPHONE SECURITY NUMBER and no way to contact HSBC to get it. Not impressed and unless sorted within next two days will close the account
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
-
LUFC-MOT
(@Lufctwit) reported
@HSBC_UK trying to make an urgent payment on your app and getting the message 'this service is currently unavailable, please try again later'. Do you know when it will be working again as its an urgent payment that needs to be made before 5pm.
-
CivilityWars
(@CivilityW) reported
@HSBC_UK 1/2Your customer service is shocking. My daughter is recently back from Australia and trying to get a new card from her bank account. She took her passport and a previous letter from you with her address on it but the tiller would not let her access her account.
-
Mark Thomas
(@MarkTho25245265) reported
@HSBC_UK unbelievably shocking service from @HSBC today. Hours trying to do a simple transaction - in loop of inane music & being bounced around from one department to another. Massive inconvenience.
-
J Cole
(@JNR_TDH) reported
@HSBC_UK I would appreciate it you can notify us when it fix.
-
Andrew
(@andrew_lucas2) reported
@HSBC_UK almost impossible to open a children's bank account. Won't accept id online and when i go in branch they need the children who are at school and the branch only opens 9.30-2.30 Monday to Friday. How do i open a childrens account with you or do i go Halifax who are open 1