HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/20/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KAIllsley Karen Illsley (@KAIllsley) reported

    @HSBC_UK Asked to set a pin to access banking app. Service is available and has been for the last couple of hours. I cant access my banking information from the app. Has the pin updated caused issues?

  • Sars71508109 Sars (@Sars71508109) reported

    @HSBC_UK you app is down, for past 20minutes. What is wrong?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported

    @HSBC_UK Seems to be working now thankfully

  • AntNorthgraves Ant Northgraves (@AntNorthgraves) reported

    @HSBC_UK All well and good, but simply pressing my fingerprint on, is arguably a lot easier than typing in a 6 digit key. Now I can't even access the app at all, because when I enter the key, it says the service is unavailable.

  • LiterateCynic Sir Literate Cynic (@LiterateCynic) reported

    @HSBC_UK Now working. 👍

  • lisalougher1 lisalougher (@lisalougher1) reported

    @HSBC_UK what an absolutely useless customer service platform you have, impossible to speak to a live operator, appalling phone wait times & automated online help that repeats the same information without a solution … guess I have to get in my car and go into a branch 😡

  • DevineWaz Warren Devine (@DevineWaz) reported

    @HSBC_UK currently sitting in a van with my worldly possessions and my 31 week pregnant wife and 1 year old son, homeless, because you have failed to release my mortgage funds on time. No one I speak to can provide a reason. I need URGENT HELP!

  • haskayne_julie Julie Haskayne (@haskayne_julie) reported

    @HSBC_UK Reinstalled app and working fine now.

  • frandy3 Frances Tongue (@frandy3) reported

    @HSBC_UK banking app change in security from password to a number today ? Not working when add number so no access to account.. is this normal

  • DanStr10 JuliusSneezer (@DanStr10) reported

    @HSBC_UK Hello, I hope you are well. I am messaging because I am in the middle of applying for a role at HSBC but for some reason when I put the international calling code in it doesn’t work. Is there anything that I could do to help?