Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony (Tony) Evans (Sign name 'Laughing')
(@Dukevfr) reported
Love the biometrics on @HSBC_UK app - but when it randomly decides I have to log in again, how does it expect me to remember passwords etc from 3 years ago??? My fingerprint hasn't changed! That's the whole idea surely???
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Prof. Tom Crick
(@ProfTomCrick) reported
@martyn_amos @HSBC_UK Ha, I’ve had the same issue before with the Barclays app…
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK @Dukevfr They have locked me out of my account after 40 years for authorising payments using their app from my account, they now refuse to accept i am me so its impossible to resolve into the fourth day, they are probably draining my account
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Kamal feroze
(@kamalferoze) reported
@HSBC_UK Hello , hello it’s really frustrating for 30 + minutes to get to a business banking customer care . I am trying to reach from past week no luck !!! Anyone can help there any change to your call centre ???
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Riffat Mian-Hashim
(@riffat_hashim) reported
@HSBC_UK as a current customer, I am now considering closing all my accounts and switching banks. I will not be part of the atrocities committed by the XPCC; a pity you can’t say the same.
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Jean Whitehead
(@JeanWhitehead19) reported
@HSBC_UK this morning my 74 yr old friend has tried to deposit £800+ cash into a charity account at the bank. She received no help whatsoever and finished up having to leave the bank with two large shopping bags of cash and use the post office. We’ll done HSBC
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Jean Whitehead
(@JeanWhitehead19) reported
@HSBC_UK I’ve sent an email to the above address,thank you. I am not a business, just a friend who is outraged by such behaviour. I have to use a bank which is not my own but they have someone on the door to help you carry out whatever you need to do. Not everyone is tech savvy.
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Johan Ploug
(@FlowDebris) reported
@HSBC_UK I changed mobile. Tried to log in to HSBC. Requested app on new phone. Answered security question. Got code with email. Got a code sent to private address. Arrived Jan 5th. Expired Dec. 29. Requested new code... Will it arrive before expiration? How to log in? Unanswered
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Chazz
(@Pockyjr_twt) reported
@HSBC_UK can I please get some assistance is the decision in principle process working?
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Johan Ploug
(@FlowDebris) reported
@HSBC_UK Hi! I did answer via email, after this, it prompted a code was sent to my home address. I live abroad. Tried several times to reach out, but I end up stuck as I can't login and get help.