HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/15/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Notjustanyuser Paul Upham (@Notjustanyuser) reported

    @HSBC_UK I just experienced a three hours wait to even speak to anyone at your bank . As a ten year business customer I would like to know how much I am valued. Your service is the worse I ha e ever experienced in many many years.

  • juneshek June Shek (@juneshek) reported

    @HSBC_UK I have been on hold to customer service for 90mins now, is no one available to take calls???

  • sunglasses_ron1 Sunglasses Ron (@sunglasses_ron1) reported

    @HSBC_UK is there an issue with standing orders? I have a regular SO from one HSBC acc to another, the money has left the one and not showing in the other?

  • MarkTunnell Mark Tunnell (@MarkTunnell) reported

    The customer service I’ve received at work over the past 4 days from @HSBC_UK has been woeful.

  • Taz_Bhachoo Taz Bhachoo (@Taz_Bhachoo) reported

    @HSBC_UK in the US and you’ve blocked access to my account. Been on hold for 90 minutes… chat bot is useless and I am now a bit stuck…

  • nknsant Nandan Sant (@nknsant) reported

    @HSBC_UK Pathetic service. Customer service is helpless 1. Can't change address online 2. Cannot send replacement cards After being on a call for 1 hr, all we hear is we cannot do anything, you need to go to a branch. Time to move on, after being with HSBC for 19 yrs!!

  • Siosis418 siosis (@Siosis418) reported

    @HSBC_UK Immediately after complaining to fraud team for the incorrect advice and run around, my card can no longer be verified AT ALL. *immdiately* after being told it is not humanly possible to unblock it over the phone. BULLSHIT. You put a higher block because I complained??

  • MillyMoons1 Hel’s Bells Ⓥ (@MillyMoons1) reported

    @CMAgovUK You can give them some advice about what decent customer service is while you’re at it 👍🏻 their service has gone right down the pan over the years. So I left 🤷🏻 @HSBC_UK

  • darkeyesofldn darkeyesoflondon (@darkeyesofldn) reported

    @RucknPuck @HSBC_UK Ok so that’s two people with the same issue. Could this now be escalated please?

  • m_danford Mike Danford (@m_danford) reported

    @HSBC_UK Hey HSBC - your Business Banking telephone support truly sucks. That is all.