HSBC

Is HSBC down in Preston, Lancashire, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 03/27/2026 08:35

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLytham St Annes Mobile App
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzanneSalam Suzanne Salam (@SuzanneSalam) reported

    @HSBC_UK over 40 mins waiting to speak to an agent and STILL waiting. Get out of the 90s. This is unacceptable. I voiced the same issue through twitter last week, radio silence from HSBC!!

  • ExhibitionsGM Christine 🇺🇦 💙 🌈 🇪🇺 Walking again (@ExhibitionsGM) reported

    1/2 Spent a big chunk of yesterday and today wrestling with @HSBC_UK who ‘randomly’ declined husband’s and my credit cards for security reasons without notifying us. The site we were trying to buy from just said ‘transaction failed’ so we retried ++. Husband’s card frozen.

  • alpinestudies Alice's Study Account (@alpinestudies) reported

    @HSBC_UK I know, I already have a new one which was sent in the post. I can't log in because my old key died and calling to sort it out is a nightmare.

  • lucyinker Lucy Davies (@lucyinker) reported

    @HSBC_UK Why change access to the app without informing your customers? I need to move some money around and it’s almost impossible to gain access to my account. Frustrating!

  • Andythefireman Andythefireman MD ANT (@Andythefireman) reported

    @HSBC_UK @HSBC average wait time of 7 mins your wonderful automated service tells me. 35 minutes (& counting) and still no reply. 😡😡😡😡

  • artbyruth_nj Artbyruth_nj (@artbyruth_nj) reported

    @HSBC_UK how does a customer get through to an agent😩 worst service ever! l have been waiting days upon days to speak to an agent regarding my issue and still no answer!

  • artbyruth_nj Artbyruth_nj (@artbyruth_nj) reported

    @HSBC_UK You never offer support when people want to speak to an agent! l have been waiting days upon days to speak to someone so they can help solve my issue, please stop lying to us about 24/7 support😫😫

  • guy1alban Guy Alban (@guy1alban) reported

    @HSBC_UK is there a problem with app payments? Keep getting an error message

  • GhislaneHames Ghislane Hames (@GhislaneHames) reported

    @HSBC_UK For waiting over 1hr 10min I gave up. Tried several more times and now I am now waiting for a call back. I must say that the customer service is extremely poor, not enough branches and not enough staff!!

  • divbharadwaj Divya Bharadwaj (@divbharadwaj) reported

    @HSBC_UK @BBCCiN it is impossible to get in touch with your customer service without logging into online banking. I cannot do that because I closed my account in 2021. A refund was sent to this closed account and I want my money back