HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/01/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsamjones88 Sam Jones (@mrsamjones88) reported

    15 years of custom @HSBC_UK horrendous service

  • CKablooie Phil Davis (@CKablooie) reported

    @HSBC_UK I just want straight forward banking, requested a payment to be made today and it wasn't. Now listening to a tirade of marketing segments while waiting on your appalling phone service. Was asked to reply to a message and they tell me that is just to log it. No offer of help. !

  • Bigchap1970 🏴󠁧󠁢󠁳󠁣󠁴󠁿Big Baldy ******🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Bigchap1970) reported

    @HSBC_UK Fourth option required. " Are you insane? Why would I ask for help from one of the organisations who caused my financial problems?"

  • simonconroy Moggy (@simonconroy) reported

    @HSBC_UK Fined for 64 million pictures of the Queen for money laundering failings. What kind of help are you offering?

  • ianjonbutler Ian Butler (@ianjonbutler) reported

    @HSBC_UK Not unless they're prepared to cut their fat-cat's top salaries and pay my electricity bills. What other kind of help will you be giving?

  • mrsamjones88 Sam Jones (@mrsamjones88) reported

    @HSBC_UK 15 years of custom and I get the worst service you can imagine. Horrendous ✅

  • mlle_benoit_ Mam’zelle Benoit (@mlle_benoit_) reported

    @HSBC_UK During this cost of living crisis I’ve been told to reduce my o/draft by £1800 by you. For no good reason. I’ve been with you for 40 years, salary gone in like clockwork every month and never over my overdraft limit. Why would you do that? How does that help me? Sod your survey.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @HSBC_UK I’ve been trying to close my business account for 3 months - can’t access the on line forms & incurring monthly fees for nothing - you’ve even taken away our overdraft facility without consultation - dreadful service.

  • AnthonyBevins16 Anthony Bevins (@AnthonyBevins16) reported

    @HSBC_UK That's just what I mean you're all around just love taking people's money but when people run out you don't care or point blank don't give a **** about them that's why you're closing all you're banks down

  • happyme19791 happyme1979 (@happyme19791) reported

    @HSBC_UK You are “here to help” ? Hahaha your staff needs the help more, to find my account, which mysteriously couldn’t be found during a 1.5hr phone call (after paying you back for years !)