HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/20/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanIvinghoe Alan Jackson (@AlanIvinghoe) reported

    @HSBC_UK ... When I rang earlier today, I wasted more time, because your system was down with the result that your agent was unable to do anything for me. I suppose it's too late for you to get your act together. I had better move to @StarlingBank.

  • VaishaliGill2 Vaishali Gill (@VaishaliGill2) reported

    @HSBC_UK I have a disputed payment and every time I call I am told something different - last call the Ladd couldn’t help as she wasn’t trained. Chat line said they can’t help as they have limited information on their system - nobody can help absolutely appalling service - HELP

  • former_fatty Emma Smith (@former_fatty) reported

    @HSBC_UK is your website down?

  • SpamellaB Pamela Higgins (@SpamellaB) reported

    @HSBC_UK Please can you help, I can't log into my online account or app, my card won't work chip and pin or tapping, I can access my balance on a cash machine but can't draw money out even though there is money in! Thanks

  • JamesHuttton james (@JamesHuttton) reported

    @HSBC_UK @BoyBuxton Hi there, I’m in exactly the same position. You text me to say it would only be 10 days, but it’s 14 now and the switch was due to complete this week. Please could you help me? Many thanks.

  • redoakes martin lawton (@redoakes) reported

    @HSBC_UK getting in touch without keep getting told to contact another number after trying to do what you say is the quickest who say they have not got enough staff to answer a question is not good service when you are also closing more branches.

  • FairyofYorks TheLittleYorkshireFairy (@FairyofYorks) reported

    @British_Airways I'm so fed up of hearing about your computers falling over and tech issues. Get a technical contingency plan in place, FFS. If @HSBC_UK can do it, I'm sure you can.

  • VinceMH Official eater of souls and pies. Mainly pies TBH. (@VinceMH) reported

    * Tries to make hotel booking * Card fails - bank lacks my number for OTP * Checks online banking. There's my number. * Calls bank. They 'fix' it. * "It will now work," they say. * Tries to make hotel booking * Card fails - bank lacks my number for OTP FFS @hsbc_uk!

  • VinceMH Official eater of souls and pies. Mainly pies TBH. (@VinceMH) reported

    I said to @HSBC_UK in a direct message that I'd do that, and that I'd try again tomorrow if that failed - and then ring them again if necessary. This is doubly annoying given this is the hotel for Wakefield - the same destination I had booking problems for last time.

  • Rohan6655321 Fortune (@Rohan6655321) reported

    @HSBC_UK hi there, I opened an advance account earlier this month(9th) but am yet to receive any details (no cards/account details/ telephone banking details etc) despite your promise that they will arrive within 7 working days. Been on hold on the phone for 25 minutes now.