HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/15/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GregoryTKint GregoryTKint #SafeEdForAll #RejoinEU (@GregoryTKint) reported

    @HSBC_UK So Live Chat can't help, and phone support don't actually answer calls within this life time, so how does a tech issue with the app gets fixed?

  • ShappiKhorsandi Shaparak Khorsandi 🌻💙💛 (@ShappiKhorsandi) reported

    Hi @HSBC_UK ... here we are once again! I might as well go into a cheese shop and ask them to help me access my account.

  • lucy59741742 lucy (@lucy59741742) reported

    @HSBC_UK I have tried several@occasions this morning to reach someone in customer support about an ongoing complaint, still not able to speak to anyone 45 mins on hold?!?

  • lou_whittle85 Lou (@lou_whittle85) reported

    @HSBC_UK will you be posting an update on when your systems are back up. Currently experiencing problems & no one in the customer service team can help me. I can’t access my online banking or use my card which leaves me without cash or any form of payment & 2 children under 5!

  • PReddo14 Paul Reddo (@PReddo14) reported

    @HSBC_UK are all your phone lines down?

  • luisawelch Luisa Welch (@luisawelch) reported

    @HSBC_UK Premiere are you going to help your customers or not?

  • afrikonz Adrianna (@afrikonz) reported

    why @HSBC_UK has failed to help with my calls today after waiting to be connected for 45min twice??? I was disconnected the first time by the guy who was transferring me to another dept and the second time the guy’a phone number was breaking so he disconnected me too!!!

  • kama_ashton2 K Ash (@kama_ashton2) reported

    @kate_wayn @HSBC_UK @nellycoding01 Thanks just need to speak to someone who knows what they're doing which seems impossible !! You think they'd care about fraud 😡

  • SoleckiLorraine lorraine solecki (@SoleckiLorraine) reported

    @HSBC_UK absolutely disgusting service by HSBC with no duty of care to its customers, obtrusive snd obstructive. Third rate bank. Supposed to be global 24 hr banking service but guess what, no one available to speak to me. Shameful.

  • Cadodgson Caroline dodgson (@Cadodgson) reported

    @HSBC_UK your online banking app appears to be down despite your status saying all is fine….