HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/13/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MartynCollin Martyn Collin 🇬🇷🇬🇧 (@MartynCollin) reported

    @HSBC_UK Thankyou Saffron we have now resolved the problem

  • ashtag000 Paul Davies (@ashtag000) reported

    @HSBC_UK Please can someone answer the phone at your business help desk...been trying for 5 days...Nothing

  • Maap30 Miguel Aldrete (@Maap30) reported

    @HSBC_UK you suck, worst service ever. More than 1 hour holding on telephone and nobody takes the call.

  • GordonA6 Gordon Allan (@GordonA6) reported

    @HSBC_UK the world's worst bank. Shocking customer service, fraudulent transactions which they couldn't care less about, business definitely going elsewhere. #scamartists

  • mairemccrystal2 máire mccrystal (@mairemccrystal2) reported

    @HSBC_UK @HSBC Hi, trying to call customer service is an 80 minutes+ wait time a normal occurrence?

  • lesanrachanbern Lesley Murray (@lesanrachanbern) reported

    @HSBC_UK can't login to app, says I have no connection but can get onto other banking apps, etc, is there an issue on your end?

  • mattys68 Matthew Gunter (@mattys68) reported

    @HSBC @HSBC_UK @MoneySavingExp Spent over 2.5 hours on hold today to discuss a Section75 claim. I had to give up in the end. Awful customer service. Plus.. I had to listen to the same 30 second music clip on loop for the entire time.

  • KJBARRY67 Kevin Barry (@KJBARRY67) reported

    @HSBC_UK @HSBC @HSBC_UK - just given up trying to get through to your Mortgage Service Centre on 0800 085 2482 after 3 attempts and over 3 hours on the phone today. Shocking customer service! Will try again tomorrow and hopefully someone will actually answer the phone

  • bob_eling Bob eling (@bob_eling) reported

    @Anthony66372214 @blokchainbill @HSBC_UK Positive discrimination is still discrimination, look at the statistics, working class white boys under 18 are the most disadvantaged group in the UK except for the traveller community who actively stay away from society.

  • YonisChild Yonis Jamaal (@YonisChild) reported

    @HSBC_UK why dies it always take so long for you guys to answer phones? You have one of the worst records for this. Hire more stuff or fix customer issues before they arise