HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/12/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhaktsmasher1 DontMessWithMe (@Bhaktsmasher1) reported

    @HSBC_UK sort your customer service telephone line,i have called twice this morning and after being on call for 30 minutes it cuts out,so frustrating just wanted to flipping upgrade to premier account. 😡

  • Ten4_ Ten4 (@Ten4_) reported

    @melm2j2 @HSBC_UK You're not the first to report this appalling H S B C service level👎

  • Clareylea Clare Lea (@Clareylea) reported

    @HSBC_UK disgusted with the service I’ve received over the last week. So much conflicting advice. No one seems to know what they are doing. Just been on hold (again) for 15 minutes to be cut off by your staff. How do I speak to someone who actually knows what they are doing?

  • MrJosep54542133 🇷🇺Mr Joseph (@MrJosep54542133) reported

    @HSBC_UK Guys I'm stuck in MAN and my corporate card is maxxed. I need an increase asap but the online function nor app are working. My username is not recognised and the telephone line says office is closed. What can I do?

  • G0DDX Geoff Wilkin (@G0DDX) reported

    @___c_h_r_i_s__ @HSBC_UK Join the club mate. No mobile or net access since January. Contacted them many times. It's now a raised case and still 15 working days before they will deal with it!!! Another 3 weeks to wait. Really poor service. Don't hold your breath.

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @HSBC_UK I’ve been sat trying to get through to the support team for 2 hours now 🙃🙃

  • RyanFitz99 Ryan Fitzpatrick (@RyanFitz99) reported

    @HSBC_UK your fraud line has now dropped my call 5 times. I've been trying to report an issue for over an hour now. You are, by far, the worst bank I've ever had to deal with since the moment I signed up.

  • MrJosep54542133 🇷🇺Mr Joseph (@MrJosep54542133) reported

    @HSBC_UK Online chat is closed. Can't log in to the app. MiVision gives me zero options. Have applied for Amex.

  • michaell61 Michael Lynes (@michaell61) reported

    @HSBC_UK why ask me to DM you details of your incompetence only to reply we can’t help you via DMs? You do realize this just adds another layer to the incompetence I’ve been suffering for three months?

  • mdarling84 Michael Darling (@mdarling84) reported

    @HSBC_UK waited for over 30 minutes on the phone,and gave up. then got told by the 'Faster' chatbot its a 6 hour wait. Tried again on Chatbot and it said it would put me through to 'a human friend' and no answer. How do you get a problem sorted at HSBC these days?