HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 12/15/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AbnerBrowne Andy Weston (@AbnerBrowne) reported

    Dear @HSBC_UK, yet again I am having issues with notifications only coming through sporadically. I had none yesterday, one overnight when a direct debit was taken and then none again so far today. Why is this please?

  • wts90sglory What's the Story 90s Glory 💙 (@wts90sglory) reported

    @HSBC_UK @LauraEd40898465 very limited on weekends, which is a joke. why are you not offering a full 24/7 service this is 2022 and you make enough money

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK @profpond5 Well there are already two separate reports visible on your account and I’ve reported same by DM, so by now you should be aware that there are reports and a problem.

  • DesignOmorfia Omorfia Interior Design (@DesignOmorfia) reported

    @HSBC_UK I've been trying for over 30mins to speak to someone to dispute a card transaction on my business account - is anyone working today in that section?

  • chummingtonclub Graham Wisher (@chummingtonclub) reported from Market Harborough, England

    @HSBC_UK is you online banking down just tried via app and pc and just get logged straight off ?

  • Justine_Burrows Justine Burrows (@Justine_Burrows) reported

    @chummingtonclub @HSBC_UK Having the same problem!

  • jimbimcok Jim 🇺🇦 (@jimbimcok) reported

    Just learned that @HSBC_UK does not have a full service branch in Cardiff, our capital city, & can't open a new Jt account without going to Swansea! Been with them 30 years. Time to say 'hwyl fawr!' 👋 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Which modern bank to choose..?

  • lydiajo Lydia Bates (@lydiajo) reported

    @HSBC_UK Do I have to book an appointment at the branch to update my personal details (name), or can I just pop go in at any time? The website says to book an appointment over the phone, and but when I called phone banking, it said I should book the appointment online!

  • Rasthaus0 Rasthaus ⚓ (@Rasthaus0) reported

    @HSBC_UK @Mark_GB1 Nice to know as I have been experiencing the same issue. Good to find a workaround although it would have been better to find an acknowledgement of the issue on the app itself (in support perhaps) especially as it is already known and recognised by yourself HSBC.