HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/22/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (17%)

    Website (17%)

  3. Login (15%)

    Login (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicki_GG_ Nicki (@Nicki_GG_) reported

    So @HSBC_UK have let someone set up and account fraudulently in my name and now I must que half an hour in the cold to go into a branch because no one on the phone would help…

  • OutInAllWeather Kristina Read (@OutInAllWeather) reported

    @HSBC_UK It's all sorted now as I set up a separate savings account instead, but feel that branch staff should be better trained to help in such emotional circumstances. Talking to someone over the phone is not always what you need at that time.

  • SunthriTan สุนทรี ชาร์ลตัน (@SunthriTan) reported

    @HSBC_UK Hello I am Mrs Charlton I want to know how I can do about the bank my husband died and have money inside the bank and put my name in the form of the bank everything documents I sent to the bank already. Can help me please 🙏 Thank you very much

  • Magesh_Muthu13 Magesh Muthu (@Magesh_Muthu13) reported

    Can anyone suggest me a good bank for everyday transaction. Plz not @HSBC_UK I'm currently a customer, facing a lot of issues. Something which is good and cool with good customer care support. Not one like @HSBC_UK @HSBC

  • JTall99 James Tall (@JTall99) reported

    @HSBC_UK why is your new app so bad? Most days it just crashes when I log in. Today, the log-in screen is constantly frozen when I try to access it. I rarely complain, but honestly, this app is terrible. Please sort it out. Cheers

  • DyZ37455291 DyZ (@DyZ37455291) reported

    @HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP

  • nycdeb nycdeb (@nycdeb) reported

    Super unimpressed by chat help, @HSBC_UK. I mean, even ignoring the lack of punctuation.

  • BebuButt Toni 🖤 @ male viera petting zoo (@BebuButt) reported

    @HSBC_UK can you like... fix your app please??? I cant log in to check my accounts, and i cant use a browser to log in because i need the app to generate a code. I got paid today, or so im having to guess. Sort it out 😭😭😭😭😭

  • iammarcymarc ΜΛRC ΡΛRISΗ (@iammarcymarc) reported

    @NatWest_Help My 80 year old Dad was scammed out of £1200 and you’ve offered him no help. Last year a 34 year old friend was done the same way, @HSBC_UK supported her straight away. Simply terrible treatment of a customer who has kept his money in your bank for much of his life

  • nicksweeneypc nick sweeney (@nicksweeneypc) reported

    Please help me @hsbc_uk business banking. Need to speak to disputes team. Tried chat. Tried branch. Tried calling twice (35 mins on call waiting so far)