HSBC status: access issues and outage reports

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 16 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Susan B ******* (@sbrionyc) reported 29 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 42 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T Bolts (@Marathon_Tardis) reported 3 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Kamal Chawla (@kamalchawla) reported 8 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Windsurf.KE ☀️ (@XRPinKE) reported 10 minutes ago

  @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits

• 
  H-D (@HDGauvin) reported 11 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Jo Kemp (@kempettes) reported 15 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  Matt Bunnell (@mattbun) reported 18 minutes ago

  Hi @HSBC_UK How do I find out the list of HSBC Premier Credit Card airline & hotel transfer partners (and the transfer rates) before applying for a credit card? Strange that this info is not on your website given that this is a major part of the reason to choose the card.

• 
  Catherine Scott Paul (@cspbordarhouse) reported 23 minutes ago

  @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!

• 
  Ball Bag (@martcook3) reported 26 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Helen Todd (@HelenTodd3) reported 27 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 27 minutes ago

  @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.