HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/18/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RoryCrewACA Rory (all about that cash) Crew (@RoryCrewACA) reported

    Surprised to get an email from @HSBC_UK saying that @WeArePayUK are closing down their PayM service. The UK's equivalent of @Venmo or a very bad Mpesa What options does that leave for people in the UK to transfer money quickly between different banks

  • AdySuter Ady Suter (@AdySuter) reported from Witney, England

    @HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.

  • Jen_Rodgers Jenny Rodgers 💙 (@Jen_Rodgers) reported

    @HSBC_UK terrible service. My mum has been waiting for weeks for her online banking information.

  • madmum8335 Linda Rodgers (@madmum8335) reported

    @MoneySavingExp Just thought I’d pass comment on how bad the service has been from @HSBC_UK following switch 18th Nov. I know there’s been postal strikes but only docs I’ve had tell me switch complete. 1/2

  • rainydaycats em 🌻 (@rainydaycats) reported

    @HSBC_UK currently having an absolute mare on the phone. Could someone help me by DM instead?

  • witterfield Mark Whitfield (@witterfield) reported

    @HSBC_UK - Appalling customer service from Kenilworth Branch Manager. Will not offer a face-to-face appointment for my 90YO MIL. She will have to go into the Branch and ‘hope’ that someone is available … at 90 years old! #WakeUp

  • jasminejoe265 Jasmine Joe (@jasminejoe265) reported

    @vissvds4 @HSBC_UK It hurts. i got banned too, but thanks to SPEEDYRECOVERYTECH on IG who got my account back and it’s working fine

  • ClaireAlderman Claire (@ClaireAlderman) reported

    @HSBC_UK trying to apply for home owner loan online & keep getting an error message. Tried to do on phone but told can only be done with an appointment with an advisor but I don’t need the advice

  • Adam_Adshead Adam Adshead 🇺🇦 (@Adam_Adshead) reported

    Meanwhile I've still got to work out how to get a cheque book for my father-in-law from @HSBC_UK. Isn't progress wonderful when you ignore the most needy ? Any ideas how you can help a loyal customer get a cheque book @HSBC_UK 8/8

  • PengiunTweets PengiunTweets (@PengiunTweets) reported

    @ZaidPatel90 @HSBC_UK I’ve never had any issues with @Barclays