HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 01/13/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Preston, Lancashire, England

The most recent HSBC outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Login
United KingdomPreston Mobile App
United KingdomLeyland Login
United KingdomPreston Mobile App
United KingdomBlackburn Mobile App
United KingdomBlackburn Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Srikant73209964 Srikanth (@Srikant73209964) reported

    @HSBC_UK What is the mail id to contact support team?

  • MikeWoodward1 Mike Woodward (@MikeWoodward1) reported

    I'm not a massive fan of how the big banks deal with the general public but @HSBC_UK take the biscuit! Appalling customer service over months of trying to resolve an issue with our charity community account. Numerous waits on the phone, unhelpful staff and utterly stupid policies

  • missviolethoney Violet Bradley MBE (@missviolethoney) reported

    @HSBC_UK Please check the phone call I have just made to your customer services! Quite frankly I’m amazed I’m still banking with you. No help!!!!! And actually quite offensive.

  • victorenz5 victorenz (@victorenz5) reported

    @HSBC_UK I have been told to wait by Customer services till 31st Dec, will do it then if need. Still hoping it gets sorted. Have a good xmas

  • ionaclio Elizabeth (@ionaclio) reported

    @HSBC_UK Along with many others I cannot access my account as I’m on IOS15. You have got to sort this out pronto. #furious

  • JApg95 James Gross (@JApg95) reported

    @HSBC_UK @HSBC_UK then told I cant make complaint in branch has to be done on phone. Cant do that as not technically a customer yet! 5 wasted bus trips later, 2 hours out of my lunch and puzzled as to what branch *can*. Worst customer experience Ive had, put me off switching now

  • emw52 Emw52 (@emw52) reported

    @HSBC_UK we have been trying to get a response to a query about a payment since November. We have had our bank send SWIFT investigations, still with no response from HSBC. We have sent emails to the support without response. Who can we escalate this to?

  • scratch_sach sachin (@scratch_sach) reported

    @HSBC_UK my sister was scammed out of a lot of money by a fake HSBC call centre. They also used HSBC phone numbers. Your fraud team are claiming it’s not HSBCs problem but it was conducted by someone claiming to be your organisation. Also no due diligence checks were done.

  • victorenz5 victorenz (@victorenz5) reported

    @HSBC_UK @AmazonBusiness Do HSBC recognise what a Refund Reference Number is? I am being told that RRN No is a banks reference for a refund. Please help me with this @HSBC_UK

  • LisaWalkernffc Lisa (@LisaWalkernffc) reported

    @HSBC_UK is there anyone answering the phones as this is the third evening I have rang & nobody is answering 😡😡a total of 5 1/2 hours & no one has answered. Absolutely disgusting service 😡😡😡😡😡😡