HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/19/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GizzyGazza Gizzy Gazza (@GizzyGazza) reported

    @HSBC_UK luckily it's not too much of a crisis for me as I have my American accounts I just hope it gets fixed soon 🤞 weird to think one problem and everyone is locked out. There need to be other alternative ways of access like biometrics

  • Amit_SenBa Amit (@Amit_SenBa) reported

    @HSBC_UK I have a basic cc and I want to upgrade to a rewards based cc ... I was enquiring through the chat service but was left waiting

  • Cooling____ Paul M (@Cooling____) reported

    @HSBC_UK APP will not work just flashes using iPhone 11 on ISO 15.1 what is the problem

  • hhn_88_888 H N (@hhn_88_888) reported

    @WobblyRobbly @HSBC_UK Good luck getting any timeline. I have not had access for 3 weeks on mobile and the answer is the always the same from HSBC. "We are working on it" without any timeline for a fix @HSBC_UK you can do better than this

  • Rossall123 Ross Campbell (@Rossall123) reported

    @HSBC_UK Hi gang, any idea why I can't get the online banking app on Pixel 6? Is this a Play Store issue, or yours?

  • sheikh_milk Umar (@sheikh_milk) reported

    Anyone else’s HSBC app not working? @HSBC_UK

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK I meant HSBC branch. I went into the Liverpool street branch today to get a key pad to access my account after 3 weeks! @HSBC_UK you can do better than this.

  • a_khadivi ak (@a_khadivi) reported

    @HSBC_UK HSBC is very happy with modifications done on the new debit card. One of them is a curve at opposite side of the chip. I wonder instead of curve goes into the card it would have been logical if it goes out of the card so the customer can push in and out much easier.

  • searchsyed syed suhaib (@searchsyed) reported

    @HSBC_UAE @HSBC @HSBC_UK disappointing customer experience dealing with HSBC!

  • hhn_88_888 H N (@hhn_88_888) reported

    @yogs_arora @HSBC_UK 3 weeks without any solution. I had no access until I picked up a physical key pad today at the branch. This deactivates any mobile app, which will then need to be reactivated once/if the app is fixed. Very frustrating and poor use of time @HSBC_UK plz fix