HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • sbrionyc Susan B ******* (@sbrionyc) reported from Walton le Dale, England

    @HSBC_UK are you down tonight..daughter can't load

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • leemasondesign Lee Mason Design (@leemasondesign) reported

    @HSBC_UK rejected my current acct switch - after freezing my business account. They gave enough notice of closure - but no way to stop it being frozen. Call queues in excess of 20 mins, inadequate online communications, no more in-branch business team = appalling service!

  • ellispritchard ellispritchard (@ellispritchard) reported

    @HSBC_UK Thanks, but what I'm saying here is that this is just not good enough. I've done exactly that, and called back, at my inconvenience. So much easier if you could prove your identity to me, on my terms, then you wouldn't have to wreak the design of your banking site with banners!

  • wolfganghaydn The Ivory Tickler (@wolfganghaydn) reported

    @HSBC_UK You need to investigate your customer service wait times? You have no record of how long people are waiting? Blimey :(

  • growhydrodude1 Uk2day (@growhydrodude1) reported

    @HSBC_UK HSBC dont do opportunity! I had an account for ten years only for them to freeze my account without explanation for over four weeks!, then they have the cheek to tell me a week later i am no longer a customer they want! Ruthless to the core! R I P HSBC!!!!

  • thanks_bruv Paz (@thanks_bruv) reported

    HSBC YOUR SITE IS DOWN @HSBC_UK

  • Cantabulous1 Caroline Z-D (PhD in progress) (@Cantabulous1) reported

    @Thin_As_Lizzy @HSBC_UK It’s not the same for all races, that’s why schemes that give some focused support exist, because when Black or brown people with the same or better qualifications than the white candidates apply, they are STILL discriminated against and less likely to be interviewed or employed

  • heatherpitt Heather Pitt (@heatherpitt) reported

    @HSBC_UK I've just bought the new Google 6 Pro and it doesn't support your HSBC UK app. What can I do? I need to access mobile banking and I can't use my laptop as I can't generate the code to get in either (of course)?

  • strange_al Alan #FBPE (@strange_al) reported

    @HSBC_UK @TheGamingaFail We are getting the same issue this evening.

  • MaryPhelanMP Mary Phelan (@MaryPhelanMP) reported

    My bank card was stolen yest, pin compromised & money taken from my account within 15 mins of card being stolen. Blocked card when I realised & spoke to HSBC fraud team...within 3 hours of the call @HSBC_UK had put the stolen money back in my account. Pretty amazing service 👏👏

  • sunitv Sunit Vakharia (@sunitv) reported

    @HSBC_IN @HSBC_UK Need help. Not getting dividend of the shares I hold for HSBC holdings since 2019 Need guidance who can help