HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at HSBC
HSBC is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent HSBC outage reports came from the following cities: Blackburn, and Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Mobile App | 26 days ago |
|
Lytham St Annes
|
Mobile App | 2 months ago |
|
Blackburn
|
Login | 5 months ago |
|
Preston
|
Mobile App | 8 months ago |
|
Leyland
|
Login | 11 months ago |
|
Preston
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
knitswithbeer🧶🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, EnglandSo @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
-
Andrea Webster (@AndreaWeb81) reported from Mellor, England@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
-
Susan B ******* (@sbrionyc) reported from Walton le Dale, England@HSBC_UK are you down tonight..daughter can't load
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Anabel Castillo (@ACastilloBast) reported@HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen
-
Patti: passionate about social justice (@PortobelloPatti) reported@HSBC_UK I spoke to SEVEN call handlers this morning; SEVEN. None able to resolve the issues re: my credit card. Enough is enough. Formal complaint coming...Ombudsman will be copied in. Appalling incompetence from a major bank. The stress for me is unbearable #badcustomerservice
-
Heidi Howarth (@HeidiHowarth5) reported@HSBC_UK It is totally wrong to offer a refund and withdraw monies from our @stripe account when no evidence has been provided by the customer. While this investigation goes on, they have the goods of which they still use! It’s a false claim making it fraudulent.
-
Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Same issue.
-
matt clark (@codpiece69) reported@HSBC_UK i have a question can someone help? Re a buisness account application
-
Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
-
🆁 (@CapitalR) reportedLast night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳
-
mackson wakama (@WakamaMackson) reported@HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."
-
Tim C (@timralph30) reported@HSBC_UK where is my £75 compensation as promised by your agent “SAndeep Ganduu” on chat for such poor service
-
Nick Saunders (@uknsaunders) reported@HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.