Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo Tozati
(@rtozati) reported
@HSBC_UK I am trying to talk on the phone banking for more than a week, but it is just impossible, the wait is long and when someone answer the call, it just drops after some minutes.
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Zeeshan Khan
(@Zsk_Universe) reported
@HSBC_UK Well contacted you and was told that i couldnt be helpd on chat so in othr words you meant to call you guys bck and go throgh the same pain i initially did. Dint even get a call bck to resolve the issue. Dont understand why HSBC service has gone downhill so bad. #HSBC #Shameful
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Carole-Anne
(@caroleanne327) reported
@HSBC_UK Both mine and my daughter’s credit card account has disappeared from our app. Is this a known glitch?
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Rick Darracott
(@rickdarracott) reported
@HSBC_UK unbelievable security on the app, now my wife can’t get to our savings! Because your call centre reads from a script because she couldn’t identify a transaction from 3 days ago for 6.72. Then the operator just kept trying to book and appointment! Useless awful!
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Robstar 🇬🇧
(@roballport) reported
@HSBC_UK - why are your app push notifications so slow / delayed? Notifications from @StarlingBank business app are almost instant. I've just had to wait close to 45 minutes for one to appear in your app 🧐
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Free_The_Markets
(@caughtsmart) reported
@HSBC_UK Spend 20 minutes on hold, then put through to the wrong department, then on hold for another 20 minutes; annoying to not be able to speak to customer services because their work from home telephone line has such a bad echo on it I have to hang up and start ALL OVER AGAIN
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nil
(@ChariseStever) reported
@HSBC_UK Hi, I tried to open an account but it failed several times. The webpage always displays an error message after I submit my ID and proof of address.
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Andrew Bulman (abfuneralcelebrant@gmail.com)
(@BulmanCelebrant) reported
@HSBC_UK I have rung that number 4 times. I have been told it is being escalated twice. I was promised a call from a supervisor which never came. You have basically stolen my money at this point. 40 years as a customer clearly matter very little to you.
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Em
(@imemzie) reported
@HSBC_UK update your god damn machines in your branches!!! 🤬😡 and bring back your counter service. Your business is a joke. Wanted to pay in cash to find the machine is broken to then be told to go to the post office to put money into my account!
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Richard Dyce
(@dickiedyce) reported
Is it just me, or is hold music too distracting? So I have to wait an hour for @HSBC_UK to answer. Fine. But have an option to not have the hold music and get 'help on-line' verbiage... at least that way I can get something done without having the sonar-drivel stopping me work.