Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zahid Zaman
(@ZhdZaman) reported
@HSBC_UK I can’t open the mobile banking app on my phone. When I try to open i can’t get to log in page. It just goes to my Home Screen. I have an iPhone 6s Plus and my iOS is up to date. I cannot access online as it says I need to generate a code which can only be done on the app. Ty
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Bea Kuzak
(@BeaKuzak) reported
@HSBC_UK Hi, I logged in later on. Would be helpful to get an message in the app or on a website with a real update instead of a generic "call us if you can't log in" Wasted 45 minutes on the phone waiting for someone to pick up.
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Louis
(@louisajh4570) reported
@HSBC_UK Hi! I'm unable to open the HSBC app on my iPhone 6s. The website says the app isn't down but I don't know why it isn't working all of a sudden
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Vicky
(@vickydawson19) reported
@HSBC_UK I'm trying to use the chat in support on online banking, but says no Internet connection when I'm connected, I'm trying to report transactions pending that I haven't made.
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Mandy Harkness🟥🕸
(@harkness_mandy) reported
@DreyfusJames @HSBC_UK HSBC are a nightmare! My husband needed statements for his business account, you can’t order on the app, they won’t do it over the phone you have to go into a branch! Also wallet stolen over weekend & unable to order new cards as “system down”🙄🤯
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Lee DCFC Adams
(@ramarmy10) reported
@HSBC_UK once again being treated like rubbish and lied to bu the online chat team. No support whatsoever and not releasing payment that should of never been took anyway and now overdrawn! #discrace
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Will Daniel-Braham (He/Him)
(@WillAWay) reported
@HSBC_UK Day 30 of no human being calling back as promised!!! Been wanting an account opened since 22nd August! Continuous virtual loop and repeatedly told someone will call to help. No humans in branch for Business Banking #BringBackHumans
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LornaFitzpatrick💚🤍💜
(@oldscousema) reported
@DreyfusJames @HSBC_UK I get soooo cross about poor customer service. Some things ate out of the hands of individuals but being pleasant and helpful can't be that difficult.
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Amelia Ghirardi
(@AmeliaGhirardi) reported
@HSBC_UK App is still not working for me on my iPhone 6s (IOS 14). Crashes whenever I open it and if it does get to the log in stage, I never receive the verification code via text.
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AnnaYorkie
(@yorkie_anna) reported
@DreyfusJames @KarenNI @HSBC_UK I remember a time in Scotland when a customer who was owed money by a bank sent in bailiffs who took their computers. They payed up soon after.