Is HSBC down in Preston, Lancashire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Preston, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent HSBC outage reports came from the following cities: Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App |
Community Discussion
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HSBC Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Dev
(@Ben91530293) reported
If anyone is thinking of opening a business bank account stay well away from @HSBC_UK their customer service is beyond shocking. A quick scan of Twitter will show how long people have been on hold too their telephone banking. 2 years & they are still blaming covid! What a joke.
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esp9652
(@AlfonsoBauzadeM) reported
For completeness, I had access to my mobile app, to my calculators, to my SMS, to my email, but none of these seem to work. Archaic IT integration. What a pity… for you @HSBC_UK @HSBC
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MisSharKiss 🇪🇺🇬🇧🇪🇺
(@MisSharKiss) reported
@HSBC_UK I need someone to call me today. I have now spent 3 days in various phone queues only to be hung up on. If you can’t provide decent phone connections to your teams, they should not be working in the cLl centre. 45 min wait to be hung up on is unacceptable!
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David Turner QC
(@GreatStrides65) reported
Why can't @HSBC_UK provide a reasonable service? The business telephone banking "service" is a joke and the online banking platform does not work. And most of its branches have been shut ... In the meantime, @TheFCA does nothing for the customers who are let down
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AD
(@Aldo6721) reported
@HSBC_UK Hi, I never followed up with this at the time and now need to get access to the app. There’s no link in the message from Johanna. Can you provide another so I can DM and get this resolved please?
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PMo
(@Bingamin) reported
@HSBC_UK Mauro. not looking to verify here, that's all sorted having already called the number due to the BS response i got from the app helpdesk (there are two tweets following the original), just expressing how unimpressed i was with that. online help.
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RPH 🎲
(@rphx111) reported
@HSBC_UK hi i had a complaint which was “resolved” last year in November 2021. I was reassured the issue wouldn’t occur again but it’s happened again?! I’m not understanding why hsbc cannot take a simple instruction & just abide by it?? How can I get my complained reopened?
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Sue Powell
(@sjp8sue) reported
@HSBC_UK Thank you Mill you have been great but I don’t like using my phone for banking. It’s. Not safe. I have seen on line that other people have had this problem for quite a long time. If it continues will have to change banks . Also your call centre are not aware of this as they
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Sue Powell
(@sjp8sue) reported
@HSBC_UK I still can’t log into online banking on my iPad how long will this go on for. I can’t be the only person with an iPad who can’t log in ? I DM Steve last week but hadn’t realised it would continue . Any ideas .
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Steve Taylor
(@XK150forfun) reported
@HSBC_UK Trying to get through to Business Services is just awful…over 1.5 hours and no response!!! Why am I paying fees for this??