HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/18/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BenfordJames2 Benford James (@BenfordJames2) reported

    @DawgUK @HSBC_UK Hello! I suggest you to message @CUULRUSO_202 on Instagram. They were able to restore my locked account in just a few hours and they are also very trustworthy person to work with. They are active and responsive 24/7 so i definitely recommend that you seek help from them 👍

  • BenfordJames2 Benford James (@BenfordJames2) reported

    @DawgUK @HSBC_UK Hello! I suggest you to message @CUULRUSO_202 on Instagram. They were able to restore my locked account in just a few hours and they are also very trustworthy person to work with. They are active and responsive 24/7 so i definitely recommend that you seek help from them 👍

  • IsabelKydd Isabel Abrams (@IsabelKydd) reported

    @HSBC_UK It said on website that you were extremely busy + not to ring unless it was an emergency, which it isn’t.The last four digits of my number you show are correct.I tried generating a security code but the option isn’t available at the bottom of the page where it says it should be!

  • vc61 MrsMartyn (@vc61) reported

    Someone has opened a bank account using my address. I have tried reporting it to @HSBC_UK but the twitter chat says they can’t help, the phone line has a recorded message saying they’re too busy to take calls and the text message only works if you’re a customer (I’m not) 🙄

  • Globehead4 Ryan Dean (@Globehead4) reported

    @MelanieHoskin @HSBC_UK I’m having the same problem, is this a nationwide thing? Not how I want to spend my Monday morning listing to your dire hold music?

  • chloe162015 chloe (@chloe162015) reported

    @HSBC_UK I have a joint account but the tsn doesn’t seem to be working for the jointee

  • CB_cycles Craig from Devon (@CB_cycles) reported from Ottery St. Mary, England

    Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @Nordicblockhead @HSBC_UK Mine also has wiped everything on apple. Won't let me log in and if I put my details it won't accept them and says it's going to lock my account! I needed to use it today

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @HSBC_UK I had to delete the app and also go through telephone banking to set whole new credentials. It's working now, but wasted my Monday morning! Please TEST your updates fully

  • DawgUK Daividh Wilcøcksen (@DawgUK) reported

    @HSBC_UK Hi, I need to make my first credit card payment soon but I can’t create my internet banking account because I have never received a certain code in the post to register. Can you help?