HSBC

Is HSBC down in Preston, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Preston, Lancashire, England 02/23/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MalikHamz Hamzah Malik (@MalikHamz) reported

    @Reece_Parkinson @HSBC_UK Yeah they hate crypto, i have had no issues with nationwide or barclays

  • CarlPickering Carl Pickering (@CarlPickering) reported

    @HSBC_UK Tried using the chat service. It's down of course. WE CAN'T WORK LIKE THIS. I complained about the awful interactions on the anti money laundering scheme where you threatened to shut our account down but had to chase and chase for months. THE COMPLAINT WAS NEVER DEALT WITH

  • PropellaLugosi Kurdy (@PropellaLugosi) reported

    @HSBC_UK @ChangePlease I'm ashamed to bank with you. I will be taking my money and my bank account elsewhere. You go on about how much you care yet you invest in arms to help with the illegal occupation of Palestine. You're awful. #FreePalestine

  • DiRyder Di Ryder (@DiRyder) reported

    @HSBC_UK if I had known the issues I would face I would never have set up an account. Worst customer service ever.

  • lauralaura27 Laura Reid (@lauralaura27) reported

    wasting hours of my life trying to sort a mortgage application on an awful website is not what I need at this point in the school term... @HSBC_UK @HSBC

  • datazuum datazuum (@datazuum) reported

    @HSBC_UK @HSBC lodge a complaint with us and we won't investigate! Is that the best customer service you can offer? My business needs a new account and you don't know when you can open it! How can that be? Simply unacceptable for an SME!

  • andymblackmore Andy Blackmore (@andymblackmore) reported

    @HSBC_UK I see opportunities but not to better yourself with the help of the bank. SOLD DOWN THE RIVER @HSBC_UK

  • ForrisHilier Darren Townsend (@ForrisHilier) reported

    @CarlPickering @HSBC_UK It seems that most banks have used the last 18 months as an excuse to cut their opening hours and customer service even more than than were already.

  • CKablooie CalvinKablooie (@CKablooie) reported

    @HSBC_UK @ChangePlease Instead of spending your money on this, employ more people to answer your phones. Your customer services is appalling. Customer for 47 years and it has never been this bad.

  • iand8808 ian douglas (@iand8808) reported

    @MaiaBug2010 @HSBC_UK Don't click on any links. Go to their website.