HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
The latest reports from users having issues in Northampton come from postal codes NN5 .
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent HSBC outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Login | 21 days ago |
|
Rushden
|
Mobile App | 10 months ago |
|
Daventry
|
Login | 11 months ago |
|
Kettering
|
Mobile App | 1 year ago |
|
Kettering
|
Mobile App | 1 year ago |
|
Daventry
|
Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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BMBREMOVALSLTD (@BMBREMOVALS25) reported from Northamptonshire, England@HSBC_UK Trying to contact HSBC or get anything done is like pulling teeth. This bank is has no customer respect at all.
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Fat *** in a Hat (@bartsboy) reported from Northamptonshire, England@HSBC_UK the new app update is terrible. Just saying 😢
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Paul Needle (@PaulNeedle1) reported from Rushden, England@DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management
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cc (@cheesecilia) reported from Northamptonshire, England@HSBC_UK hi, it has been more than a week and it seems that my debit card hasn’t arrived yet. I’ve been told to activate my card but how could i do it if its not in my hand yet?!. Please i dont want to call your customer service it takes ages to even speak to them for 5 mins
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Becci Wøøds (@Becci_Woods) reported from Northamptonshire, England@HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!
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Tanya Gleeson (@5kMyWay) reported from Roade, England@HSBC_UK unable to log on to the app this morning. Doesn't recognise my pass code which I've used for months. Is there an issue?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Justine Punjwani (@Justinep30) reported@HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!
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AisC (@abcd_ac92927009) reported@HSBC_UK I can’t access my business banking AT ALL. The app keeps saying “server down” and I can’t log on desktop as I needs to use the app to get a secure code! This is basic banking 101, access. It’s clear hsbc has known about this app issue for months. @TheFCA
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Dave 🌻🏳️🌈🍰🧘🏻♂️💆🏼♂️ (@DaveWishingsky) reported from Hastings District, EnglandBeen on the phone to @HSBC_UK for well over an hour trying to sort out registering my mother's LPA. I can't believe how inefficient they are and what bloody awful hold music they have. If you are going to put someone on hold for half an hour at least play something decent.
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Brogan (@Brogan_P) reported@HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.
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🆁 (@CapitalR) reportedLast night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳
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John Warren 🇺🇦 (@Sionilo) reported@HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡
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Patti: passionate about social justice (@PortobelloPatti) reported@HSBC_UK I spoke to SEVEN call handlers this morning; SEVEN. None able to resolve the issues re: my credit card. Enough is enough. Formal complaint coming...Ombudsman will be copied in. Appalling incompetence from a major bank. The stress for me is unbearable #badcustomerservice
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Toan Hoang (@thoang1000) reported@Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Jag Hir (@jaghir) reportedNumerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.