HSBC

Is HSBC down in Newport, Wales?

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The latest reports from users having issues in Newport come from postal codes NP11.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newport, Wales 10/14/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Newport, Wales

The most recent HSBC outage reports came from the following cities: Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Transfer
United KingdomCardiff Mobile App
United KingdomCardiff Transactions
United KingdomCardiff Website
United KingdomCaerphilly Login
United KingdomCardiff Mobile App

Community Discussion

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HSBC Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenCABrown Lauren 💁🏻‍♀️ (@LaurenCABrown) reported

    @HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!

  • Lauraandkiddos Laura 🌟👩🏻 (@Lauraandkiddos) reported

    @HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks

  • redbookgirl Miss T (@redbookgirl) reported

    @HSBC_UK Unbelievably poor service from your call centre. I transferred my account to your bank in good faith. I’m now without any access to my account or money, no way to get any help, and just had your call centre cut me off for the second time in two days. This is hellish.

  • AndyJGreaves1 Common Northerner (@AndyJGreaves1) reported

    Really poor service from @HSBC_UK Four days later and still not resolved.

  • DJP599 DJP (@DJP599) reported

    @HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”

  • diesellwt Mark Finch (@diesellwt) reported

    @HSBC_UK What a terrible service for new customers. Website says you need to call to book appointment, then no appointments available it would appear ever. So told just turn up. Managers don’t start work until 11:00. What a load of rubbish. #hsbcnewaccounts

  • BwenGun BwenGun (@BwenGun) reported

    @tashadrinkstea @HSBC_UK I mean, HSBC got caught money laundering billions of dollars for Mexican cartels so I'd definitely say never use them if you can help it. (And no, no one went to jail, and the fine was so small they still made a profit).

  • tetrahedron800 Martin Oliver (@tetrahedron800) reported

    @HSBC_UK Hi, I've been an HSBC customer for the past 37 years. Please can you tell me when you plan to reimburse the owners of the Bitchute website with the money in their HSBC account that you defrauded/froze? Thanks.

  • BwenGun BwenGun (@BwenGun) reported

    @tashadrinkstea @HSBC_UK Regardless of that, it's awful that you're stuck in this mess. I'll keep fingers and toes crossed that they unfuck themselves soon!

  • nrg23900340 nrg (@nrg23900340) reported

    @HSBC_UK failed to help me on the eighth time of trying so I’m off to first direct. I also have my partners account and a joint account move. You’re a terrible company who I won’t waste anymore time on. Goodbye and glad I never managed to join such useless bank