Is HSBC down in Newport, Wales?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP11.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newport, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Newport, Wales
The most recent HSBC outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Transfer | |
| Cardiff |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website | |
| Caerphilly |
Login | |
| Cardiff |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kevlin Henney
(@KevlinHenney) reported
@layman357 @HSBC_UK @awscloud From what I can tell, it was a state management issue rather than an actual service issue. They had residual state from a previous session that was, effectively, not a meaningful code state. And this scenario hadn't been accounted for, leading to false classification as a 503.
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Harry
(@Harry15693044) reported
@JimBrowning11 @Visa @HSBC_UK Hey Jim, working in fraud here for a bank in the UK (not HSBC), almost all staff are trained to speak to customers only really, I'd say majority of my colleagues would react the same, overall flaw of how we are trained, your best bet is to ask to speak to a supervisor/manager 1/2
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Rick Harris
(@LongWordMonthly) reported
@EmmaLouise_90 @HSBC_UK @HSBC Emma - how dare you! You are not allowed to be a frustrated customer! Despite the fact that your words were clearly directed at the bank itself, rather than any individual employee. There was obvs no abuse here.
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John Gillett
(@TheBertiepops) reported
@HSBC_UK I've sent a DM, but this is unlikely to change so doesn't really help. Although it's not what I actually want to do, I'm just going to have to set up with another bank (not Lloyds, as their online platform is rubbish).
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James Dunk
(@JamesBobbbbb) reported
@HSBC_UK @YaTrainer Did you get your card OK I have the same problem also was accepted on the last page but didn't get a confirmation email or text?
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Gill Carnell
(@GillsSOS) reported
@HSBC_UK I would like to send HSBC a copy of an up-to-date Will to be held on a customer profile. Could you please provide a serure email address to which it can be sent.
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Travel Finesse Ltd
(@travel_finesse) reported
@recordedontape @HSBC_UK Had the same issue today! Went into bank. They couldn’t help. Rang online banking to be told there’s an issue with sending PIN codes via email. I can’t access my account at all! I have staff salaries to pay tonight too..
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Skyroc-1
(@SkyrocOne) reported
@JimBrowning11 @Visa @HSBC_UK HSBC customer support is the shittest..they got such a rude attitude also, some indian guy gave me the vibe like " I cant be bothered..just F off!" Even the chat service is terrible..
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Linda Kapezi 🦋
(@lindatinenenji) reported
@HSBC_UK online payments not working...YET again!
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Tony Chan
(@TonyChan_123) reported
@JimBrowning11 @Visa @HSBC_UK I got crypto stolen, can you help me?