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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ben8020
    Semi-pro Dog Wrangler (@ben8020) reported from Willingdon, England

    @HSBC_UK shockingly poor customer service. When fraud attempts happen it’s you who should be helping us, protecting your customers. We’ve banked with you for 30yrs, but it’s a no brainier, we change banks.

  • TalkingPointUK
    Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hailsham, England

    @HSBC_UK is there a problem with your app ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinbad2000
    Steven H (@Sinbad2000) reported

    @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

  • dithespy50
    Diane Hackney (@dithespy50) reported

    @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

  • superficialmum
    Superficialsupermum (@superficialmum) reported

    @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

  • HelenTodd3
    Helen Todd (@HelenTodd3) reported

    @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

  • mattyblinkster
    Matt (@mattyblinkster) reported

    @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

  • lionel42399
    Tigger dictator know it all 😉 (@lionel42399) reported

    @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account