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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Nailsea, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nailsea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Nailsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Nailsea, England

Latest outage, problems and issue reports in Nailsea and nearby locations:

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

  • bouncingball254
    The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, England

    So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

  • trpritchards
    Tracey #footballmum (@trpritchards) reported from Bristol, England

    Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

  • littlegibbo
    Little Gibbo (@littlegibbo) reported from Long Ashton, England

    @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

  • MartinRose2
    Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • RajnishRazdan
    Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rajat_sonika
    Rajat Sonika (@rajat_sonika) reported

    @HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.

  • NashNash008
    Nash (@NashNash008) reported

    @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

  • StevieeeWx
    Stevie (@StevieeeWx) reported

    @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

  • TheDevilsDev
    Sir FAFO (@TheDevilsDev) reported

    @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

  • hpstubbs
    Helen Stubbs (@hpstubbs) reported

    Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

  • rosieerooo22
    Rosie (@rosieerooo22) reported

    Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

  • AhmadShakeelQa1
    Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported

    @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

  • aici_interiors
    AI Enthusiast (@aici_interiors) reported

    @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!