HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Oscar's fan (@cattykin) reported 1 minute ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Gavin (@phatgav) reported 12 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Nicola Monaghan (@nicolanovelist) reported 26 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 31 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Ade Mawdsley (@AMCS2010) reported 45 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir FAFO (@TheDevilsDev) reported 4 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

• 
  Simon Laskey (@SimonLaskey) reported 11 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  John Kefas (@kefasjohn) reported 15 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  T Bolts (@Marathon_Tardis) reported 18 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Mark (@MorganMF9867) reported 18 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Melanie Owen (@MelanieOwen66) reported 23 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  SuperStar (@kevensantos118) reported 24 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Nathan (@nathanwilde83) reported 30 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  lolGriffin (@SwiftMythik) reported 33 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

• 
  Tim Huckle (@timhuckle) reported 33 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.