HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Ade Mawdsley (@AMCS2010) reported 3 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Gavin (@phatgav) reported 16 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 29 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Nicola Monaghan (@nicolanovelist) reported 31 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Oscar's fan (@cattykin) reported 37 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nash (@NashNash008) reported 3 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Ravi Pal (@ravipal1214) reported 10 minutes ago

  @HSBC_UK I have a situation: I opened an account using your app (all online). All checks passed, but the account now has an incorrect name and no clear way to fix it. I've tried online support and visited your branch. How can I escalate this and get it resolved? It has already been few weeks any help is greatly appreciated

• 
  Mike Tims (@Mike_Tims) reported 11 minutes ago

  @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

• 
  Kamal Chawla (@kamalchawla) reported 11 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Marion Blacker (@Marionblacker1) reported 11 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  Yvonne Dickson (@YDDelia) reported 15 minutes ago

  @HSBC_UK So I sent a PM and guess what no response. Pretty much what I expected from #HSBC. Shocking customer service

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 16 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  Matt Bunnell (@mattbun) reported 19 minutes ago

  Hi @HSBC_UK How do I find out the list of HSBC Premier Credit Card airline & hotel transfer partners (and the transfer rates) before applying for a credit card? Strange that this info is not on your website given that this is a major part of the reason to choose the card.

• 
  White Apathy (@fundcruncher) reported 23 minutes ago

  @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)

• 
  さぶろう (@Sub_Low19) reported 23 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.