HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Gavin (@phatgav) reported from Nottinghamshire, England@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Oscar's fan (@cattykin) reported from Denby, England@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
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Ethan Clarke 🏳️🌈 (@stigzy) reported from Ilkeston, England"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England@SarahPinborough @HSBC_UK HFX was down around the same time
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Novel Idea (@ideas_novel) reported@HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC
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Valdrin Hoxha (@h_valdrin) reported@HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You
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wcrpaul (@wcrpaul) reported@HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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Laurelin (@SnufflebeanYarn) reported@ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.
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Owen Richards (@TheGreenG0blin) reported@HSBC_UK you must have the absolute worst customer service of any bank in the uk!
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Lucy Loo (@LucyLoo7777) reported@HSBC_UK spent an hour in the bank last week proving ourselves for your “safeguarding” process, your staff member said it was done - yet you still block our business account anyway, with no notification until we try to pay a very important bill! Fuming is an understatement 🤬
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?
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Paul Richardson (@PaulGRichardson) reported@HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?