HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Nicola Monaghan (@nicolanovelist) reported 13 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Ade Mawdsley (@AMCS2010) reported 17 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Oscar's fan (@cattykin) reported 23 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 33 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Gavin (@phatgav) reported 49 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Williams (@AstroJamie_) reported 5 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 13 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Richard Kennedy (@RichardKennedy) reported 13 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Matt (@mattyblinkster) reported 15 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 16 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 19 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported 19 minutes ago

  @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.

• 
  SP (@upsteve1) reported 19 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Vishal Dattani (@VishalDattani8) reported 21 minutes ago

  @HSBC_UK I need to use the mobile site to login to check my investdirect account but it takes me about six ******* times to finally log in. Before I used to get to the approval stage and it would automatically open up my dashboard but on no you had to ruin it.

• 
  Simon Stockley (@si78475) reported 22 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.