HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 5 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Ade Mawdsley (@AMCS2010) reported 17 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Gavin (@phatgav) reported 19 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Oscar's fan (@cattykin) reported 38 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Nicola Monaghan (@nicolanovelist) reported 59 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Olly MacNamee (@ollymacnamee) reported 51 seconds ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  SK (@kevsam39) reported 2 minutes ago

  @HSBC_UK I recently held a credit card account which I have since closed and notified you about this yet you’ve since sent me a letter saying there are unread documents in my folder. But I can’t remember any of my log in details to view them. Can you help?

• 
  Ian (@1an3) reported 3 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 4 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  Kyle (@kyle213187) reported 6 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

• 
  White Apathy (@fundcruncher) reported 10 minutes ago

  @HSBC_UK Your telephone help is also crap.

• 
  Jack (@Jack_McClure) reported 11 minutes ago

  @HSBC_UK Your support team are absolutely appalling. They are literally refusing to help me with issues which fall directly under the UK's Direct Debit Guarantee

• 
  nistaghm (@nistaghm) reported 13 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  Mike Tims (@Mike_Tims) reported 13 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  Andrew Hill (@AndrewRHill7) reported 14 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.