HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 11 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Oscar's fan (@cattykin) reported 27 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Gavin (@phatgav) reported 47 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

• 
  Nicola Monaghan (@nicolanovelist) reported 50 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Ade Mawdsley (@AMCS2010) reported 58 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  seana clarke (@Seana_clarke) reported 6 minutes ago

  Banks used to value loyal customers - literally got off a phone with @HSBC_UK customer service and was told there is no benefit of my having a HCBC account - that hit a spot - now to shop around after 10 years

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 11 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Ball Bag (@martcook3) reported 16 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Gary C (@HamstringTownFC) reported 16 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Shiv Raghav (@ShivRaghav_0369) reported 17 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  :) (@mightselldrugs) reported 18 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 19 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever

• 
  Simon Heron (@siheron) reported 20 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Superficialsupermum (@superficialmum) reported 20 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported 23 minutes ago

  @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.