Is HSBC down in Mansfield, Nottinghamshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Nicola Monaghan
(@nicolanovelist) reported
from
Nottinghamshire, England
@SarahPinborough @HSBC_UK HFX was down around the same time
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Ade Mawdsley
(@AMCS2010) reported
from
Nottinghamshire, England
@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Ethan Clarke 🏳️🌈
(@stigzy) reported
from
Ilkeston, England
"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Gavin
(@phatgav) reported
from
Nottinghamshire, England
@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Amy
(@Amy35540328) reported
@HSBC_UK waiting over an hour to speak to agent and I am an advance customer. Service has really declined. Bank card also need we arrived.
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FR Gallery
(@frankiesgallery) reported
3rd time I have used 3 different account to make a payment that has needed returning to my account. Well done Barclays and starling for returning the money within 24 hours. @HSBC_UK however we are 3 days in and you’re still choosing to hold my money. Regular problems with HSBC.
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Jackie Pasifull
(@JPasifull) reported
@HSBC_UK None of the cards I have in Apple Pay are working or even when I try to pay via online and putting card details in. Assume it must be the retailers system
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Dicky
(@FLYINGTHEFLAG) reported
It’s a first for me, went to a bank @HSBC_UK in Burnley to withdraw cash and was told, “we don’t hold cash on site” nearest bank with a counter is 29 miles away in clitheroe… can you still be called a bank without money? #nomoneybank
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Antoni Bohdanowicz
(@AntBohdanowicz) reported
@HSBC_UK after that I was told to go to your branch and you'd sort it. What happens? I apply for a card, it gets rejected and my credit score is affected. You lot mislead me, not me. What I do expect is that you get your heads together and fix this problem.
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Matt Cull
(@MatthewCull1) reported
@HSBC_UK I eventually spoke to someone about two transactions that are pending that should not be and I was told nothing can be done when they are pending. Only when they go through can anything be done so that’ll be another hour wasted. It would help if you told customers the wait time.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Antoni Bohdanowicz
(@AntBohdanowicz) reported
@HSBC_UK your agents mislead me on more than 3 occasions telling me where they made errors. One time it was that you didn't change my country of residence (I put in my UK address you kept me as based in Hungary), then it was "wait for the primary to go and apply again"
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Lauren Gifford
(@lgifford93) reported
On hold for 53 minutes @HSBC_UK terrible customer service. Still waiting...