HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Oscar's fan (@cattykin) reported from Denby, England@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
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Ethan Clarke 🏳️🌈 (@stigzy) reported from Ilkeston, England"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Gavin (@phatgav) reported from Nottinghamshire, England@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England@SarahPinborough @HSBC_UK HFX was down around the same time
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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magzrichie (@magzrichie1983) reported@HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@HSBC_UK Why oh why when I call your service, first of all your employee can’t even say my surname correctly and they can’t even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why can’t I speak to somebody from the United Kingdom?
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Melissa Chester (@AhsUBCunyRccc) reported@dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank
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Jack Vaughn (@BigHairyJack) reported@HSBC_UK Having ordered a new secure key (the old one got deactivated for no good reason and couldn't be reactivated) I'm now told that it can take up to 7 working days to get to me. Leaving me 11 days without being able to access my account. I think it's time to switch bank.
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Mark (@MorganMF9867) reported@HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.
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Nick Saunders (@uknsaunders) reported@HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.
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Peter Croden (@Peter_Croden) reported@StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs
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Olly MacNamee (@ollymacnamee) reported@HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?
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David Corner (@Dave_Corner) reported@HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?