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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • AMCS2010
    Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • phatgav
    Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • stigzy
    Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • nicolanovelist
    Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • cattykin
    Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.

  • nistaghm
    nistaghm (@nistaghm) reported

    @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Same issue.

  • AlexRoebuck
    Alex Roebuck (@AlexRoebuck) reported

    @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

  • jainarpan13
    Arpan Jain (@jainarpan13) reported

    @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

  • ElizabethHume
    Elizabeth Hume (@ElizabethHume) reported

    @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

  • martcook3
    Ball Bag (@martcook3) reported

    @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

  • nathanwilde83
    Nathan (@nathanwilde83) reported

    And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

  • timhuckle
    Tim Huckle (@timhuckle) reported

    HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK