Is HSBC down in Mansfield, Nottinghamshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Ade Mawdsley
(@AMCS2010) reported
from
Nottinghamshire, England
@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Oscar's fan
(@cattykin) reported
from
Denby, England
@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
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Ethan Clarke 🏳️🌈
(@stigzy) reported
from
Ilkeston, England
"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Nicola Monaghan
(@nicolanovelist) reported
from
Nottinghamshire, England
@SarahPinborough @HSBC_UK HFX was down around the same time
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Gavin
(@phatgav) reported
from
Nottinghamshire, England
@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Hirst
(@hirst_alison) reported
@HSBC_UK Nearly 3 weeks with our business account suspended and no access to our money to pay suppliers and meet liabilities. Contacted you as requested and still nothing @HSBC_UK
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK Is there not some way to nominate saved payees which are not auto deleted? Perhaps there should be. Not that I would expect any action but I can't be the only customer in this position
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Thomas Irvine
(@Irvine_TE) reported
@HSBC_UK But you still haven’t given me any options beyond ‘sit and wait.’ How am I supposed to access my account today to pay credit card bills? Transfer money? Even to simply check my bank balance? This is the bare minimum service you should be providing
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Neil
(@NearlyNewSW) reported
@HSBC_UK Alternatively if it’s not sorted in the next week I will rather close my accounts. I cannot be left without a business account that I can access remotely when travelling. How come every other bank is up and running but not HSBC?
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Davina Rivers
(@DavinaRivers) reported
@HSBC_UK My goodness your customer services are an absolute shambles. My new debit card doesn’t work and I have been passed from pillar to post, cut off to start again. After over 30 years I’m going elsewhere. Appalling. The App is useless too! Weekend and can access any money😡
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Parth Patel
(@mr_parthpatel) reported
@HSBC_UK When will you solve that problem So many customers like me phase these kind problem
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Carol Nutkins
(@Caznutcookie) reported
@HSBC_UK when I log into my hsbc app and select Pay and transfer the app just shuts down. Any ideas?
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Andy Cole
(@andyc_plymouth) reported
@HSBC_UK My point is that your developers had 5 weeks before the public beta to look at this. Issues are part of beta testing so I’d expect to see some: it’s just frustrating that you and @firstdirecthelp choose to actively block app access to your customers who are involved in testing.
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK how long is the queue for chat? I started a chat at 0755 this morning. I have had 2 semi communications from 2 different agents but then nothing else. Apparently I'm now in a queue again which so far is just shy of 2 hours wait. Is this good customer service?
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Seb
(@SailorrSeb) reported
@HSBC_UK it has now been over an hour since I sent a message mid conversation. Your agent clearly decided to finish his shift without resolving my issue. Thank you for confirming its time for me to change banks, absolutely disgusted with the communication received today.