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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • nicolanovelist
    Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • phatgav
    Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • stigzy
    Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • AMCS2010
    Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • cattykin
    Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • fordkashot
    Gemma Retchless 🖇 (@fordkashot) reported

    @HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?

  • ideas_novel
    Novel Idea (@ideas_novel) reported

    @HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC

  • sarahyhirons
    Sarah (@sarahyhirons) reported

    @HSBC_UK do you think if your online banking website is down you should let your customers know this. Poor poor service. So upset and annoyed. Not going well is it as a new customer!!

  • pizzaboy
    Dan (@pizzaboy) reported

    @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

  • upsteve1
    SP (@upsteve1) reported

    After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

  • Andrew_Blumson
    Andrew Blumson (@Andrew_Blumson) reported

    @HSBC_UK I'm a new Premier Account and World Elite customer - not a very good experience so far. Messed around on the phone, transferred to the wrong department, rude person on the phone who basically hung up on me. Not a great start!!!

  • rachgooden
    Rachel Gooden (@rachgooden) reported

    @HSBC_UK need help with a mortgage account number .. pls can someone DM me

  • ollymacnamee
    Olly MacNamee (@ollymacnamee) reported

    @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK I can't use private messaging on this website, I don't use the X app. The HSBC app clearly says "Sorry, there was a problem on our end" The problem is not with me, it's on your end. It's still there.

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.