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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • nicolanovelist
    Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • phatgav
    Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • cattykin
    Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

  • stigzy
    Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • AMCS2010
    Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGreenG0blin
    Owen Richards (@TheGreenG0blin) reported

    @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

  • befffffani
    Beth (@befffffani) reported

    @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

  • ElizabethHume
    Elizabeth Hume (@ElizabethHume) reported

    @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

  • CapitalR
    🆁 (@CapitalR) reported

    @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

  • GrenvilleMills
    Grenville Mills (@GrenvilleMills) reported

    @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

  • h_valdrin
    Valdrin Hoxha (@h_valdrin) reported

    @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • rordowg
    DG (@rordowg) reported

    @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

  • Vishaldutta
    Vishal Dutta (@Vishaldutta) reported

    @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?