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HSBC

HSBC status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, login and transactions.

Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at HSBC

HSBC is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • AMCS2010
    Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • phatgav
    Gavin (@phatgav) reported from Nottinghamshire, England

    @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

  • nicolanovelist
    Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England

    @SarahPinborough @HSBC_UK HFX was down around the same time

  • cattykin
    Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

  • stigzy
    Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Rrrrr_EJ
    Em JR (@Rrrrr_EJ) reported

    @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

  • hezron941
    hezron941 (@hezron941) reported

    @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

  • EmilyClareBird
    Emily Bird (@EmilyClareBird) reported

    Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

  • MelliardAmanda
    Escapeartiste (@MelliardAmanda) reported

    I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

  • KarenHunter1990
    KarenHunter (@KarenHunter1990) reported

    @pompeyhedge @HSBC_UK That sounds like a you problem.

  • Tom_Read92
    Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported

    @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

  • CapitalR
    🆁 (@CapitalR) reported

    @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number