HSBC status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at HSBC
HSBC is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mansfield, England
The most recent HSBC outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Mobile App | 1 month ago |
|
Mansfield
|
Mobile App | 1 year ago |
|
Chesterfield
|
Mobile App | 2 years ago |
|
Chesterfield
|
Mobile App | 2 years ago |
|
Dronfield
|
Mobile App | 2 years ago |
|
Worksop
|
Mobile App | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Ethan Clarke 🏳️🌈 (@stigzy) reported from Ilkeston, England"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Gavin (@phatgav) reported from Nottinghamshire, England@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England@SarahPinborough @HSBC_UK HFX was down around the same time
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Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
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Oscar's fan (@cattykin) reported from Denby, England@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lewis (@aj_lewis89) reported@HSBC_UK Currently having site issues? Getting 'an error occurred' when amending or creating standing orders, getting logged out when clicking between pages, and live chat not working. App working fine, unfortunately your app doesn't have such basic functions as amending SO..
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Jasna Meyer (@MeyerJasna) reported@HSBC_UK stole my money. Thank you for your patience, upon checking on your account, I can see the indemnity claim has been initiated. However, the will contact you regarding the request with in 5 working days. Due to bank holiday from 7th April, you have not receive the call,
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Sheen (@GoldenandSheen) reported@w_r_b_1971 @HSBC_UK I've had an awful experience with them today as well their standards is appalling and declining quickly. The agent was so rude, spoke at a speed that I couldn't not gather what they was saying and they were getting annoyed at me!! This is not customer service
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Joe Langley (@langlineer) reported@HSBC_UK I’m a long term customer and I’ll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that can’t. Some things only in branch, but can’t get a branch appt for months.
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Adam Stroud (@adas1023) reported@HSBC_UK Last week my wife was wrongly informed that closing her savings account would cost £4, instead we can now see in the account that it has cost closer to £400. Customer service said this will take 6-8 weeks to investigate, but we need the money back now!
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DG (@rordowg) reported@HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?
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Distrbution Alpha (@Dist_Alpha) reported@HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?
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judith (@ju499) reported@HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.
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Ben (@Ben38695291) reported@HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account
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Adreena Winters (@adreena_winters) reported@ViktoriaQuinn @HSBC_UK @StarlingBank I don’t think publicly. I was refused a business account with them. My finances are in good shape so no reason for it other than my industry I assume. Monzo also closed my business account. So I’d avoid them too. I’ve never had issues with high street banks so far