HSBC status: access issues and outage reports

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Ade Mawdsley (@AMCS2010) reported 2 minutes ago from Nottinghamshire, England

  @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

• 
  Nicola Monaghan (@nicolanovelist) reported 30 minutes ago from Nottinghamshire, England

  @SarahPinborough @HSBC_UK HFX was down around the same time

• 
  Oscar's fan (@cattykin) reported 33 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 34 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Gavin (@phatgav) reported 56 minutes ago from Nottinghamshire, England

  @HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Richardson (@PaulGRichardson) reported 6 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  My Question Is? (@MyQuestionIs2) reported 6 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  Kaey (@ThatGuyKaey) reported 7 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Owen Richards (@TheGreenG0blin) reported 9 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported 11 minutes ago

  @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.

• 
  Simon Laskey (@SimonLaskey) reported 12 minutes ago

  @andyward1964 @HSBC_UK Same issue.

• 
  Fordy-PUFC (@MrFord89) reported 21 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Polly1954 (@Polly004f) reported 22 minutes ago

  @HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.

• 
  Nick (@iamN_I_C_K) reported 24 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Lynn Hamer (@evilbluebird) reported 27 minutes ago

  @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2