HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at HSBC
HSBC is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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HSBC Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Ethan Clarke 🏳️🌈 (@stigzy) reported from Ilkeston, England"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Nicola Monaghan (@nicolanovelist) reported from Nottinghamshire, England@SarahPinborough @HSBC_UK HFX was down around the same time
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Gavin (@phatgav) reported from Nottinghamshire, England@HSBC_UK hi. Just logged on to my account and noticed my credit card account has disappeared. Is this a known issue?
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Oscar's fan (@cattykin) reported from Denby, England@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
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Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England@DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.
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TS (@PZR311067) reported@HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.
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Zlatan1985 (@Zlatans1985) reported@DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....
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John Kefas (@kefasjohn) reported@HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3
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Ball Bag (@martcook3) reported@bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.
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Space0day (@space0day) reportedThe mobile app support team isn't helping saying they don't have further access. @HSBC_UK
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nistaghm (@nistaghm) reported@HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?
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prem sai charan (@premsaicharan) reported@HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?