HSBC status: access issues and outage reports

Problems in the last 24 hours in Lewes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  Patrick Tuohy (@engageurself) reported 3 minutes ago from Hailsham, England

  @HSBC_UK is there a problem with your app ?

• 
  Talking Point (@TalkingPointUK) reported 57 minutes ago from Brighton and Hove, England

  @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

• 
  Semi-pro Dog Wrangler (@ben8020) reported 58 minutes ago from Willingdon, England

  @HSBC_UK shockingly poor customer service. When fraud attempts happen it’s you who should be helping us, protecting your customers. We’ve banked with you for 30yrs, but it’s a no brainier, we change banks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 5 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  DavidRoylance (@DavidRoylance) reported 6 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  Mike Tims (@Mike_Tims) reported 7 minutes ago

  @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

• 
  Ravi Pal (@ravipal1214) reported 12 minutes ago

  @HSBC_UK I have a situation: I opened an account using your app (all online). All checks passed, but the account now has an incorrect name and no clear way to fix it. I've tried online support and visited your branch. How can I escalate this and get it resolved? It has already been few weeks any help is greatly appreciated

• 
  Steve Pratley (@stephenpratley) reported 14 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  John Kefas (@kefasjohn) reported 15 minutes ago

  @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2

• 
  Alex Roebuck (@AlexRoebuck) reported 15 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Richard Kennedy (@RichardKennedy) reported 16 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Teds (@Tedtalks13) reported 18 minutes ago

  @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

• 
  Marlon Martins (@23mmartins) reported 19 minutes ago

  @HSBC_UK can you help me with paypal refund, its taking a while to appear on my HSBC account