HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/20/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ShilpiG02755579 Shilpi Gupta (@ShilpiG02755579) reported

    @HSBC_UK mobile app and online banking both failing with error messages API 103 error since 20:00 hrs. While the status page says all services are up and running. Can you please confirm if any issues and by when service can be up?

  • Sooz1988 Suzy Devey (@Sooz1988) reported

    @HSBC_UK is ur mobile banking app down as its saying there is a problem loading my accounts due to error code API_103?

  • HayleyStaffo h (@HayleyStaffo) reported

    Hey @HSBC_UK is there a problem with the online banking app tonight? It won’t let me access my account information

  • Streeterrr Jessica Jade 🧜🏻‍♀️ (@Streeterrr) reported

    @laurensnorth @HSBC_UK Uk wide issue seemingly! Hopefully they fix it soon

  • karkalecii Humble Grasshopper (@karkalecii) reported

    @HSBC_UK absolutely horrible customer service!!! I am trying to sort out an dire issue as I cannot access my funds and your service is non-existent. Please do reach out!

  • MarkRWilsonUK Mark Wilson 🔶 🇪🇺💙💛 (@MarkRWilsonUK) reported

    @Natalie60558101 @HSBC_UK Same - no access to app, website, debit and credit cards…

  • _londontrader_ Nomad (@_londontrader_) reported

    @HSBC_UK API_CODE error, just fix your issues. Not a good outlook

  • kavmar Kavmar (@kavmar) reported

    @HSBC_UK I’m having problems with your app, is there a problem with it?

  • Georgeh74222201 George hill (@Georgeh74222201) reported

    @HSBC_UK Keep getting error using app proplems loading your uk accounts API_103

  • MissJodiVimto Miss S 💫 (@MissJodiVimto) reported

    @HSBC_UK app isn’t loading accounts and I can’t make card payments online. Any estimate for a fix?