Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Asha
(@TravellingFrog) reported
@ShappiKhorsandi @HSBC_UK I agree re First Direct. Constantly coming top in Customer Service ratings.
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Southport Reporter
(@SouthportReport) reported
from
Formby, England
Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
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Phil Crow
(@notcrowie) reported
@HSBC_UK Message sent at 13:46, 13 December 2022. Since this on the surface appears to be a consumer platform problem, I'll expect this isn't the first time you've heard of it. I am unwilling to entertain a slow solution as a result. @financialombuds Have a nice day.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Brian Parker Artist
(@brianparkerart) reported
@ShappiKhorsandi @HSBC_UK nationwide - been with them since about 1978 when the high street banks pissed me off once too many. proper customer service with emphasis on the service.
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HerefordSelfStorage
(@HfdStorage) reported
@HSBC_UK given the way that #HSBC has driven us to use online banking & closed branches by the dozen why on Earth is it impossible to bank a cheque for more than £500 using the app? Whatever happened to customer service?
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designing4ages
(@designing4ages) reported
@HSBC_UK @itittatwifey I'm getting the same issue please help
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don king
(@bojangles1mr) reported
@HSBC_UK what have you done to online login please?
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Phil Crow
(@notcrowie) reported
@HSBC_UK @financialombuds Afternoon @HSBC_UK no response to the email listed above over two hours ago. Please find and confirm if you have any service level agreement to respond to enquiries. Greatly appreciated. A further twenty minutes spent just now trying to submit again. Follow up email forwarded...
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Nitrous Oxide 🏴 🇺🇦 Babysitting TFG
(@IamVyv) reported
@HSBC_UK Your customer service is atrocious! Using the phone is not an option, as I am hard of hearing! Chat does not connect me to anyone. The app does not let me do what I wish to do, which is to increase a DDI payment. Your chat bot is useless too. How may I achieve my aim?