HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/17/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ChilledLapin ChilledLapin 🇺🇦💙💛 (@ChilledLapin) reported

    @DarrenPRedick @HSBC_UK @AskNationwide Been with them for 35 years and always had good customer service.

  • BigDave2k9 Dave Williams (@BigDave2k9) reported

    @HSBC_UK Hi guys! I sent a secure message on Tuesday morning and haven't had a reply as of yet. Just wondered when I can expect one as I know it said 2 working days when I sent it

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • SoutheyLouisa Hillybunnies (@SoutheyLouisa) reported

    @HSBC_UK my elderly father has been waiting for over an hour on the phone to get through to you to block his card as the details have been compromised. He cannot work out where to block the card online on his account. #vulnerable

  • samchusenou sam (@samchusenou) reported

    @HSBC_UK on hold for 18 minutes now with your helpline!! tell your developers to do better, every single time there's a beta iOS, your app crashes. For some reason, you've gone down the route of no app = no banking whatsoever, thank you!

  • DiogoSnows Diogo Neves 🇬🇧 🇵🇹 ❤️🇺🇦 (@DiogoSnows) reported

    @HSBC_UK how come @RevolutApp and @monzo have no problem with iOS Beta/internal builds but you decide to prevent the app from opening?

  • Ste0910 Steve Hall (@Ste0910) reported

    @DarrenPRedick @HSBC_UK @HSBC Been with Halifax for 30+ years never once had a problem

  • MarcHiggins1 Marc Higgins (@MarcHiggins1) reported

    @HSBC_UK hi folks, when trying to transfer money to a payee in the mobile app, I cannot and I see an error code of 19722. Can you help rectify this please?

  • EmmaAlice1993 Emma (@EmmaAlice1993) reported

    @HSBC_UK I have replied - please could this be looked at ASAP as my accounts switched today and can't access my new account

  • JackRow64946784 Jack Rowley (@JackRow64946784) reported

    @HSBC_UK Why is your app not working today?