Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Street Matron ⚽️❤️ 🇯🇴
(@StreetMatron) reported
@HSBC_UK unable to help 98 yr old father in law access his mobile banking even with secure code sent through the post as he can’t remember security number, and account locked. Spend an hour on the phone holding, no good. I am his assistant for this type of thing, Please help.
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Chris 🙃
(@ChrisyDrThomas) reported
@HSBC_UK what a farce have up dated the safeguarding information yet you still say email invalid and now after nearly 20years with you, you’re threatening to close our account - contacting you by phone is a no go as you don’t answer and cut customers off - poor customer service!
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Oliver
(@oliverturner) reported
@HSBC_UK Hello, I’m trying to log on but after submitting my credentials the page displays nothing more than a “GSA Error” message. I've tried Edge, Chrome and iOS Safari... I've cleared cookies & caches... always with the same result. What can I do?
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Claire
(@tjscott) reported
@HSBC_UK Thanks for the feedback, but I'm in a different region and any time I click the 'dont have my old device button' it gives a 'call us' message.. I'll have to sort it out some day, but this one is not HSBC_UK's problem
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Thomas Wood
(@tomtuckerwood) reported
@HSBC_UK Dear HSBC, I have an extremely distressed elderly Mother who cannot use the HSBC app. I have been assisting her since Friday and have spoken many times with HSBC staff via the telephone. HSBC confirmed there is a problem with the app on Friday and it is still not sorted.
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Carly Burton
(@Carly1987) reported
@HSBC_UK I’ve raised a complaint and told to call to activate my telephone banking to activate my bank card. I can’t! That’s my complaint! So from tomorrow I have no access to any funds and school uniforms to buy and I need to feed my children.
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Valeria Auletta
(@AulettaValeria) reported
@HSBC_UK this morning a standing order that I have paid several times before with no issues left my HSBC account but still hasn't arrived in the receiver's account today. Your customer service people keep telling me to wait. Where is the money?
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Soxford
(@ignorami) reported
@HSBC_UK having been on hold for nearly 2 hours (so far), your recording has told me my “call is important” to you approx 220 times. At some point I feel like she’s going break down and confess that it isn’t.
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Kapil Sharma
(@kaps_uk) reported
@HSBC_UK having issues with getting hold of Uk consumer act section 75 complaint department. Today I was out on hold for 2 hours on each call. Please assist!
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Martin Steers
(@martinsteers) reported
Absolutely disgusting that @HSBC_UK is now shutting down community accounts and transferring over to new charity accounts which they are now going to charge for!