Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (26%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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myway goa
(@mywaygoa) reported
@HSBC_UK phone died. Tried to set up on new phone. Account locked. Wants me to unlock with my old secure key. How the hell can i do that phone dead.. no key. ?? Been on self help and chat. But going round in circles
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Gregor Vučajnk
(@GregorVucajnk) reported
@HSBC_UK I’ve called two times, 20 min wait each. Calling from US accruing $180 in call cost. Both times I’ve asked to be called back if the line drops. Both times it didn’t happen while my issue is still not resolved
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Merel Jansen
(@MerelMAJansen) reported
@HSBC_UK been trying to reach your customer service through phone, chat and insta DM since yesterday. Can someone please reply? Re. constant declined payments in Bali, debit card
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Val S
(@valsgolightly) reported
@HSBC_UK i need do make an urgent transfer (international and the rate is only valid for 2 hours) my app isn’t working and I need a code from the app to log onto online banking. What on earth can I do? Im on hold with help but I’m concerned about the wait. Can you please help?
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Gregor Vučajnk
(@GregorVucajnk) reported
All good things come to an end. I’ve been a @HSBC_US and @HSBC_UK customer for a decade (or more). The customer support and offerings have… well… pufffff (gone). The experience is making me think they are chasing customers away.
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Liz Cameron
(@AshfordLiz) reported
@HSBC_UK so if I’m homeless you will open me an account but if I’m employed with a very good job but my divorce devastated my credit score you won’t open me an account because of my bad credit score? WTF!!!
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santhoshkumar
(@santhos00839385) reported
@HSBC_UK Your website says, Android 7.0 and above is supported for mobile banking app. But with some tweaks/hacks, I'm able to open HSBC UK mobile app in Android 6.0 phone. I did this after you made me wait for more than 30 minutes and finally I got frustrated and dropped call
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Martin Browne
(@martinpbrowne) reported
@HSBC_UK It’s utterly appalling customer service to make me ring you when you flag what your useless systems think is fraud when it manifestly is not. You should ring me. Ironically if it were fraud I’d not be able to stop it because you won’t answer the phone.
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Ian James Seale
(@IanJamesSeale) reported
@HSBC_UK FINALLY! Today, 30th May, I have my #HSBC #InternetBanking back - since a failure of #HSBCBank disabled my physical Secure Key Card on 29th March, and no one in IT fixed the problem. I never wanted to make a complaint, just a fix, but its gone to the Ombudsman now.
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Malcolm Dorr
(@DorrMalcolm) reported
@HSBC_UK Trying to use your chat service to reverse a Direct Debit payment scheduled to go out tomorrow. It’s now been 2 hours !