HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/05/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • leonnaabo 🤠 (@leonnaabo) reported

    @HSBC_UK Sure, but just so you know you have the worst customer service even if I’m a Client Premier. Unacceptable.

  • Sarjoanne81 Sar (@Sarjoanne81) reported

    @HSBC_UK I've got the new Google pixel pro, it won't let me download the HSBC UK app. is there a known issue?

  • GMjtis Jonathan Tisdall (@GMjtis) reported

    @HSBC_UK My problem is more complicated than that. I have made some progress via mobile chat, which only cuts me off after a few minutes rather than completely refusing to connect.

  • tale_emoney Tale (@tale_emoney) reported

    @yorkiek @HSBC_UK Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • ajmunn Alasdair Munn (@ajmunn) reported

    .@HSBC_UK Just wasted another hour with your live chat people. The first cut me off, the second says they can't help me due to a systems failure "can I try again later" - How do you get business? I really do not have time to waste like this

  • alxchesterfield Alex Chesterfield (@alxchesterfield) reported

    @HSBC_UK shocking telephone service - after keying in multiple details then telling your bot “my debit card has been declined” (when in credit!), it tells me about the joys of online banking then “goodbye”. Meanwhile I’m stuck in the train station unable to buy a train ticket.

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @andrews_jon Would be helpful if the service-status area of the website had this information available

  • ido_sum Ido Sum (@ido_sum) reported

    Every rare time I need something from my bank @HSBC_UK and get the worst customer expirience on earth, I see the #NeoBanks oppurtunity clearer. The bar is so low, that you literraly need nothing to beat it. 50% of my activity is already elsewhere, the other half will follow...

  • ajmunn Alasdair Munn (@ajmunn) reported

    .@HSBC_UK I am at a loss. Your online business banking application system keeps stalling. Your online chat system people are lovely but not empowered to help & your business account manager people don’t call, even when appointment is booked. How am I supposed to open an account?

  • ferchoeci Fer Parra 🇬🇧 🇦🇷 🇨🇴 (@ferchoeci) reported

    @HSBC_UK any ETA regarding the issue of the HSBS UK app and pixel 6 pro?