HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/31/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • IbzAmari Ib (@IbzAmari) reported

    In the midst of this #CostOfLivingCrisis I’ve been deprived of around £7,500 by @HSBC_UK they seized my money without warning and refuse to talk to me or give any reason. Rendering me incapable of resolving any issue (if any) to get my money back, it’s been 45 days and counting.

  • modern_Almoner London Almoner (@modern_Almoner) reported

    @HSBC_UK Banks lend up an umbrella when the sun is shining and take it back when is pisses down.

  • tiredeyes1111 Capt A (@tiredeyes1111) reported

    @HSBC_UK Hi … I filled an application form on Monday and there is no further update as in when will the account get open .. I don’t even have a reference number ….can you pls help

  • orionastarmoon Luna (@orionastarmoon) reported

    @chloemg_ @HSBC_UK So sorry they did that to you! Luckily I chose not to transfer everything or close down my other account in case something went wrong. Their customer service team are abysmal, don’t listen and nor do they seem to want to help. I’m now investigating other banks

  • ljpip Laura Phillips (@ljpip) reported

    @HSBC_UK Hi HSBC, I have called from abroad twice, having been on hold for an hour each time before the call drops. Secure e-messaging unavailable and chatbot not working/addressing. Can I get a call back?

  • LaMano369 Boj (@LaMano369) reported

    @HSBC_UK WHY AM I BEING TOLD I HAVE TO WAIT 15 WORKING DAYS TO GET MY MONEY BACK FROM THE DIRECT DEBIT GUARANTEE

  • myjamstyling Edele Smith (@myjamstyling) reported

    @HSBC_UK having people working from home in the Philippines as customer service is clearly not working! 40 mins to get answer to then receive crackling, banging and the line going dead! M&S premium card holders deserve better! Only other way - snail mail! 😡

  • gmangadsby Mark Gadsby (@gmangadsby) reported

    @HSBC_UK @bev_baynham We are having the same problems. In 10 years of banking with @HSBC_UK we’ve never had this problem. They are sending out a stock response, saying it is a delay and not an error. Volume of payments always high on last day of month, so why is it a problem now?

  • EddieRO24683415 Douglas (@EddieRO24683415) reported

    @HSBC_UK Only thing I have ever had from H.S.B.C is extra unpaid work, minimum compensation through ombudsman for the Bank closing an in credit Business account because their system was not working on website, local branch could not contact the correct department unable to speak to anyone

  • Walesguy2 Walesguy (@Walesguy2) reported

    @HSBC_UK You need to employ more people to meet your customer’s needs! It’s pretty simple really. If you put profits before customer service, customers are going to be unhappy. I’ve lodged a formal complaint, but your bank’s ‘service’ continues to decline.