HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/11/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (18%)

    Website (18%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KeenHelen Helen Keen (@KeenHelen) reported

    @HSBC_UK hi there is the mobile banking app down today message says "service unavailable try again later!"?

  • byefelicialiu Bye Felicia (@byefelicialiu) reported

    @HSBC_UK having issues with Amazon payments 3 times in a month. Messaged customer service, 6 hours until you replied. Amazon tries to charge again, you decline again. Not even debit card is going through. Had to use another credit card. Means, cancelling with HSBC. What a joke!

  • rosebeetroot Rose Beetroot (@rosebeetroot) reported

    @Mackintosh32 @HSBC_UK @Ocado This is a nightmare for me too….I am about to give up. Completely destroyed the online shopping experience having to log onto the web site to check out because the app fails.

  • VictoriaRance Victoria Rance (@VictoriaRance) reported

    @fioan1 @HSBC_UK This should be released and make them some money money money to support the cause. Brilliant combination of words and song and works as well as if purposefully mixed. @money_rebellion #DefundClimateChaos #MoneyRebellion #NetZeroBanking

  • CotswoldCH Cotswold Chauffeur Hire (@CotswoldCH) reported

    @HSBC_UK your service is appalling. Now been unable to access my business account for a week! Promised this would be sorted within 2 hours at 1325 today and guess what? It’s not!

  • ghall87 Graeme Hall (@ghall87) reported

    @HSBC_UK you mobile app keeps crashing today. #digitalfirst get the technology to support it

  • AlisonDevonish Alison Devonish (@AlisonDevonish) reported

    Oh dear - @HSBC_UK you are a big let down!!! Why is it so difficult to register a POA - when someone vulnerable needs help - you are so dismissive of providing help - your branch at Basildon has the worst customer service I have seen for a very long time!!

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK guess I’m being ignored AGAIN. What crappy service think I’ll switch for a bonus

  • StevenNorth2 Nooooorthy (@StevenNorth2) reported

    @HSBC_UK is there an issue with the banking app? It won’t let me choose my savings account to transfer money to my current acc??

  • stevejbudd Steve (@stevejbudd) reported

    @HSBC_UK I’m abroad, locked out of my banking app so can’t use that. Can’t log on to online backing because I can’t generate a code from my app. Can’t access my money, how am I ment to explain this at a business meeting Thursday?