HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/02/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (3%)

    Transactions (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GlastonburyMarc Marc (@GlastonburyMarc) reported

    @HSBC_UK I liked the look of the online bonus saver account but why is it not available as a joint account? I've successfully moved all my wife's savings into an account she can't access. She's not happy.

  • Whatkatiediddo Katie (@Whatkatiediddo) reported

    @HSBC_UK I've been a customer for 16 years and I'm not eligible for an online saving account. Any ideas why? Can someone help?

  • K_Flynny369 St. K.Flynnx (@K_Flynny369) reported

    @robinrimbaud @HSBC_UK @HSBC I escalated my complaint to the Financial Services Ombudsman after getting nowhere with my bank. It was amazing how quickly someone at the bank was assigned specifically to look into the issue and when resolved offered compensation.

  • LynnBrookes15 Lynn Brookes (@LynnBrookes15) reported

    @HSBC_UK why do you have to log in to chat. I have been locked out so can’t log in!

  • dmg2505 DMG2505 (@dmg2505) reported

    @HSBC_UK That's an odd and completely unecessary request....I don't see why I should accept your privacy notice (again), just so that you can communicate with an existing customer and service my account..!!! If you don't want to talk to me, I'll simply start looking for a bank that does.

  • alexshubert3 alex shubert (@alexshubert3) reported

    @HSBC_UK so you rolling out a new login system; log people OUT of the mobile app and then “our telephone banking” is closed. So no way to reset any details?!

  • ShahinYaya Yaya Shahin (@ShahinYaya) reported

    @HSBC_UK @whitesteven99 Please help, my account got suspended for no reason & I cannot do anything about it... Impossible to get ahold of anyone.

  • intouchwyth Your Local Voice newspaper (@intouchwyth) reported

    Would be great to speak to a senior manager with some serious customer feedback @HSBC_UK @HSBC... if you're interested. We'd like to have your comment.

  • drchrisdooks Dr Chris Dooks (@drchrisdooks) reported

    @robinrimbaud @HSBC_UK @HSBC So we phoned them several times a day and went into a branch and said we wouldn't leave till the issue was resolved.

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @drchrisdooks @HSBC_UK @HSBC I have now telephoned HSBC over 55 times. I've spent 2 hours in a branch and resolved some issues, but still no response from the fraud team. Nothing, just a word.