HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/10/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KingaSprober Kinga Sprober (@KingaSprober) reported

    @HSBC_UK Can't log in to online banking on desktop. It's great that you don't ask for password just secure key, but it doesn't work at all now...

  • ausejo1405 catty (@ausejo1405) reported

    @HSBC_UK The app is not working for me . iPhone 13 latest iOS. I can login with Face ID then it says to set up digital code , press continue and then service unavailable

  • scousemike Michael Doran (@scousemike) reported

    @HSBC_UK I’m getting service unavailable when trying to login to the mobile banking app but your service page says no issues?

  • rach_winnie Rachael Duckenfield (@rach_winnie) reported

    Why change something that isn’t broken @HSBC_UK Haven’t been able to log in reliably for days since you made us change how we log in!

  • MrsTthatsme MrsTthatsme (@MrsTthatsme) reported

    @HSBC_UK Banking app ‘service temporarily unavailable’ ? Any update on when it’s back in action? Thanks

  • SarahNorthWrit1 SarahNorthWriter (@SarahNorthWrit1) reported

    @HSBC_UK any problems with the app today? I just tried to log on, it asked me to enter a new 6 digit digital pin, then said service unavailable.

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @HSBC_UK your app is once again down. Becoming a regular occurrence. Simply not good enough

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @HSBC_UK Also, if it ain't broken don't fix it. Why would you fix a perfectly good and secured way to login for some unreliable login ID? #badcustomerservice

  • MMuddassarAhmed Muddassar Ahmed (@MMuddassarAhmed) reported

    @HSBC_UK it appears that someone has applied for a credit card with HSBC under my name today. It definitely wasn’t me. Please help.

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @HSBC_UK android app digital login pin keeps showing unavailable try later. How do I bring finger ID back? This new pin I'd feature isnt working. I can only randomly login nowadays