Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Percy
(@Percy796322501) reported
@benbax @HSBC_UK @HSBC_UK's customer service is the worst I've ever experienced from a bank. I submitted a complaint to them 6 months ago, and they still haven't provided a response.
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Jules HC
(@JuHinson) reported
@HSBC_UK I have tried repeatedly to get hold of customer services on the phone since 6pm. I’ve been cut off 3 times and this time been on hold for 1hr 40mins! Due to the nature of my call I am unable to use any of the other customer service facilities! 😡😡😡
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Barny Bee
(@BarnaliJames) reported
@messedupmamma @HSBC_UK Error HK1 apparently?
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Suzanne Crouch
(@suzcrouch) reported
@HSBC_UK I have been waiting 1 hour and 18 minutes to get some response from your customer service team trying to report a lost card. How do I make a formal complaint....
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Rachael
(@RachaelEmily01) reported
@HSBC_UK locked out of my account and every instruction on the website to allow me to access my account again is a dead end. Can't even access the 24/7 chat because I can't get in and it's out of hours so now I'm just panicking.
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Kat
(@KatMoreline) reported
@HSBC_UK I've got the issue with the app again where it won't open at all. Any ideas? I can't login on my desktop either as I need the security key from the app and can't access!
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bil2tweet
(@bil2tweet) reported
@HSBC_UK Hi team, I'm abroad and hsbc android app(v3.15.4) is crashing. I'm unable to use the app to make needed transaction. Android version is 11. Please help
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Elizabeth Coombe
(@Lizcoombe) reported
@HSBC_UK We are on the phone now. No, because no one ever follows it up. Please change the details on your website to say you cant open a fixed rate saver in branch.
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Laurence Hurst
(@Laurence_Hurst) reported
@HSBC_UK Thanks Margie, I have done that. My priority is to resolve my initial problem but I now want to make a complaint about being unable to get in touch to do that. Details are in the DM.
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Percy
(@Percy796322501) reported
@HSBC_UK has the worst customer service I've ever experienced. I haven't been able to speak to their complaints team in 6 months, and given that the complaints team refuses to contact me directly it's impossible to resolve my complaint. Financial Ombudsman is the only option.