Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Layla Astley
(@Laylaastley) reported
Hi @HSBC_UK I deposited some coins into my daughters account at the brunch in Truro on Saturday, I have the receipt but the money isn’t showing in the account. Tried to call but your customer service is useless. Help please?
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BigPappy
(@PappiPaddyT) reported
@HSBC_UK This service is a joke I’ve lost loads of money paying back from late payments ! I want refunding paying the bank double my money which I worked for for them to pocket
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Layla Astley
(@Laylaastley) reported
@HSBC_UK The branch is a two hour round trip, you’ve shut all of my local ones so I can’t just “pop down there” to check. Your customer service chat bot isn’t fit for purpose and your telephone teams were less than useless. I don’t think I’ll be banking with you anymore.
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Daniel Bryant
(@danielbryantuk) reported
@HSBC_UK I've provided feedback via the app and the internal survey questionnaire, so I hope action is taken. Designing a system this ineffective requires a failure up and down the management chain (i.e. it's not just the devs, QA, or ***!)
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Brucey
(@b_r_u_c_e_y) reported
@HSBC_UK have you issued an app update that forces users to reset username / password etc? I have successfully done so but slight concern as to why this had to be done when it was all set and working on my phone, and received no notification I'd need to re-enter all details.
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Rui Oliveira
(@RuiOliv21810642) reported
@HSBC_UK I tried, but your service is still a labyrinth. Automation after automation, bots after bots. There is definitely no respect for clients. I went to your branch, waited one hour and even though I’m still not able to access my home-banking.
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Rohin Mehra
(@MehraRohin) reported
@HSBC_UK I am trying to reach you for more than a week. I will not delete till my issue is resolved.
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Common Northerner
(@AndyJGreaves1) reported
@HSBC_UK You're *************** ! I did all that and spoke to your helpline. The issue is that you did not recognise NatWest !!
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Jfjdj
(@Jfjdj61342772) reported
@HSBC_UK I had my card for 3 days now and still not had my pin and telephone security number delivered can you help?
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Richard Lee
(@Richard4841102) reported
@HSBC_UK HSBC Uk is currently abuse their clients, they just close their accounts , even for over 20 years. They use remotely cheap country’s services handle important customer services, removed local in person services. It creates more risks to answer phone . Do not use hsbc !