Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Luciano Castellani
(@luchocastellani) reported
And then afterwards you don’t seem to understand why people is turning into digital banks and crypto currencies. Hahaha, the worst bank and customer experience ever @HSBC_UK. Shame on you.
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Healthier Heroes CIC
(@HeroesCic) reported
@HSBC_UK @ChangePlease @HeroesCic Would like to be able to work in partnership with HSBC as we support homeless people too and in respect of not having bank accounts your scheme is exactly what we need but we can’t access that can somebody please make contact with me so we could discuss further
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Melissa Wilson
(@meli55awilson) reported
@HSBC_UK My colleague has now been on the phone a total of 2.5 hrs today alone. She is currently speaking to the tenth operator today. I have emailed as suggested. I certainly hope this is more effective than calling. Multiple explanations of the same issue getting us nowhere
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Diane Frachon
(@DFrachon) reported
Hey @HSBC_UK, would you mind giving me a call to fix repeating fraud on my credit card please? Called 3 times and each time either agent hangs up or I am referred to another number. Frankly the poorest customer service, seems fraudsters are pampered, clients forgotten.
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Ross Breadmore
(@rossbreadmore) reported
@HSBC_UK Hi - i'm stuck in a loop with your app - I cannot log in as i've locked myself out, but the reset options aren't working for me. Can you help?
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Amanda Vinall. Be kind. ❤
(@amandavin) reported
@HSBC_UK Dreadful service on Chat and on phone tonight. One hour later and your advisor days the transaction was from someone called BACS!! Four departments all unable to help and last advisor said she did not know who to transfer me to! #diabolical
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Mark
(@jeffers_71) reported
@HSBC_UK Absolute joke, lunchtime and 1 person serving at your Hitchin branch. Time to look for better service somewhere else I think.
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Claudio Chagas
(@claudchagas) reported
@HSBC_UK what happened to secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?
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B Beyond magazine
(@BBeyondmagazine) reported
@HSBC_UK Simply appaling service/no service for #business customers who are stuck in a twilight zone between retail and #digitalbanking, with HSBC not serving retail customers nor answering their phone lines. No accountability, no responsibility.
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Caron Ford
(@cazford3) reported
I've been an @HSBC_UK customer for 33 years & a business customer for 10 of those but a lack of understanding of how varied businesses can be & shambolic customer service could make me reconsider 😡#fuming #dontneedthestress #ombudsman