HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 11/28/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sierra117_Jon Sierra117 (@Sierra117_Jon) reported

    @HSBC_UK Hands down the worst phone-based customer services experience of any bank I've been with in years. Congratulations.

  • Educating_UK Educating UK (@Educating_UK) reported

    @HSBC_UK please can you help me with regards to gaining evidence regarding swift copy numbers?

  • Ikkyaa Ikky (@Ikkyaa) reported

    First world problems caused by @HSBC_UK so you have closed all your branches local to me. your app to deposite a cheque does not work. @NatWest_Help works fine. @HSBC_UK Please can you advise what do i do?

  • justpaulineq Pauline Q (@justpaulineq) reported

    @HSBC_UK Hi. Have been trying to get you on the phone and been holding on for 40 minutes. Earlier it was 20 minutes. Tried your chat and it said the enquiry would be better done by phone and the chat closed. How does one get help?

  • diecoledie Rob (@diecoledie) reported

    @HSBC_UK is the app broken yet again? Refuses to let me add a new payee, check details button is greyed out. Second day in a row you have wasted my time, complaint and compensation claim incoming.

  • Plaicey Andy Taylor 🇮🇲 (@Plaicey) reported

    @HSBC_UK why when I ring the new customer number displayed on your website does it ask me for account details? I want to open an account so don’t have them!!!

  • brexit_leaveeu BREXIT,Trump 2024 (@brexit_leaveeu) reported

    @HSBC_UK Net zero is the problem

  • amyspencer22 amy spencer (@amyspencer22) reported

    @HSBC_UK Hi, I am not able to access my telephone banking account, can I phone and speak to someone about fraud as we have been scammed for hotel accommodation that we’re travelling to today?

  • Ikkyaa Ikky (@Ikkyaa) reported

    @HSBC_UK Your jobs next mate. Be careful. Can you fix the App? @NatWest_Help app works flawlessly and if not for an account name / cheque name issue I would have done it there. Your colleague on the App chat was rude and unprofessional to. Blaming the quality of camera. Lol.

  • NicEagleton Nicola Eagleton (@NicEagleton) reported

    @HSBC_UK Have done. But told today by someone at HSBC that there's nothing that they can do. Have to wait up to FIVE days for the pending amount to clear. I can't access this money in the meantime. @Tesco new petrol station in Tetbury. This is unacceptable. Will have to avoid in future.