HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/04/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • exusssum Scott Dutton (@exusssum) reported

    @HSBC_UK support: Please update to the latest version I did, that is what caused this to stop working

  • Intimacy01235 I̷N̷T̷I̷M̷A̷C̷Y̷ (@Intimacy01235) reported

    @stephbixby1 @HSBC_UK Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • JuPo71 Julie Podet 🌈 (@JuPo71) reported

    @HSBC_UK shocking service

  • DrJamesTorpey James Torpey (@DrJamesTorpey) reported

    @HSBC_UK - I've been trying to reach customer support. The option to 'chat with us' is currently not available through the app. Logging on through the website is just taking me to my own online banking page. Please help!

  • adamneal92 Adam Neal (@adamneal92) reported

    @emma_newrick @HSBC_UK I’m also having this issue. @HSBC_UK please can you fix?

  • FarhadD Farhad Divecha (@FarhadD) reported

    @steve3dawson @HSBC_UK That's awful 😮 I bet they'll try and blame response times on the pandemic

  • wjbarlow Will Barlow (@wjbarlow) reported

    @HSBC_UK Already have thanks. Your team decided to pass me through to a team that doesn’t exist on a weekend and your call routing still decided to take the call but just say you were very busy. Awful.

  • Smithsonadam Adam Smithson (@Smithsonadam) reported

    @HSBC_UK could you explain why your HSBC mobile banking app has suddenly stopped working on my google pixel 6 pro. you've not answered emails querying this and why this has been ongoing for at least 5 days?

  • ashizadi ⚫Ash Izadi💙♿ (@ashizadi) reported

    @HSBC_UK hi Just wanted to ask why your banking app is not available on Google Pixel 6. My son just bought a Pixel 6 and is unable to access his account. Will it be available soon? Thanks

  • SheepAU Matthew (@SheepAU) reported

    @ndblackmore @HSBC_UK @m8_nvm Same here, they're so **** it's been weeks.