Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (26%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Pitt
(@heatherpitt) reported
@HSBC_UK I've just bought the new Google 6 Pro and it doesn't support your HSBC UK app. What can I do? I need to access mobile banking and I can't use my laptop as I can't generate the code to get in either (of course)?
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK But being your customer of 47 years doesn't guarantee me being able to access customer services. Why not concentrate on that
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The Ivory Tickler
(@wolfganghaydn) reported
@CKablooie @HSBC_UK Indeed. They are crap. Last three times I have rung Business customer services I have been waiting for 1.5 hrs each time. You'd think they could afford a few more staff with the $5.4 billion 2021 Q3 pre-tax profits.
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Lewis Wilson
(@LewisWi06706681) reported
@theloudbloke @HSBC_UK It is frustrating, although I do believe they're working to fix it. Just one of those things. Shouldn't be too much longer
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Caroline Z-D (PhD in progress)
(@Cantabulous1) reported
@Thin_As_Lizzy @HSBC_UK Having to compete on an unequal basis due to the management being mostly white. That’s why it is allowed under the equalities act. People like you who think there’s not a problem, ARE the problem. You’ve failed to acknowledge when your views are incorrect when shown credible data
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Lee Mason Design
(@leemasondesign) reported
@HSBC_UK Thanks, I have just done this. I’m also waiting in queue to speak with Safeguard as we speak - it’s been 15 mins so far…… and I have a meeting in 10 mins so will have to cancel the call shortly, @HSBC_UK drastically needs to improve its customer support.
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The Ivory Tickler
(@wolfganghaydn) reported
@HSBC_UK You need to investigate your customer service wait times? You have no record of how long people are waiting? Blimey :(
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The Loud Bloke
(@theloudbloke) reported
@LewisWi06706681 @HSBC_UK Glad to know I'm not going mad. It's absurd, if I was a UK business client, no problem. As a personal banking client, impossible!! I've even presented the evidence.
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Sunit Vakharia
(@sunitv) reported
@HSBC_IN @HSBC_UK Need help. Not getting dividend of the shares I hold for HSBC holdings since 2019 Need guidance who can help
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KIM
(@KIMYV) reported
@HSBC_UK over 25 years a customer and cant even access the new app as it crashes on launch yet your app tech team still have not updated the app as hundreds if not thousands customers cant access their accounts! 7 days waiting for a secure key and nothing