HSBC status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Vicky Townshend (@FlyingRoobarb) reported 5 minutes ago from Harwich, England

  @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 15 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

• 
  Vicky Townshend (@FlyingRoobarb) reported 24 minutes ago from Harwich, England

  Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 26 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Adam Ivell (@Adamivell) reported 28 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trauma doc (@docborderless) reported 3 minutes ago

  @HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm

• 
  Dan (@dmk_dann) reported 8 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

• 
  victoria clark (@vickic1984) reported 13 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  SK (@kevsam39) reported 14 minutes ago

  @HSBC_UK I recently held a credit card account which I have since closed and notified you about this yet you’ve since sent me a letter saying there are unread documents in my folder. But I can’t remember any of my log in details to view them. Can you help?

• 
  Andrew Hill (@AndrewRHill7) reported 16 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Nathan (@nathanwilde83) reported 17 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  T Bolts (@Marathon_Tardis) reported 19 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Catherine Scott Paul (@cspbordarhouse) reported 21 minutes ago

  @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!

• 
  Priya Samuel (@PriyaSamuel1) reported 22 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 30 minutes ago

  @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.