HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/04/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SunilMPatel Sunil (@SunilMPatel) reported

    @HSBC_UK It was online banking. After the website upgrade it hasn’t been available. I’ve resolved the issue this evening over the telephone. Thank you

  • Frank19515529 Frank (@Frank19515529) reported

    @biloddy @HSBC_UK Typical private sector service - there are good examples such as @OctopusEnergy but many utilities and banks wait time on phone is 30 mins

  • AJ_The_Red AJ 💙 (@AJ_The_Red) reported

    @HSBC_UK Dear HSBC. I cannot connect with anyone on chat / via the telephone. I'm travelling and would like to notify you so that my ceard product is not declined. Can someone please help! I've been a customer for 28 years and this is awful service and the last thing I need now!

  • Bhaktsmasher1 DontMessWithMe (@Bhaktsmasher1) reported

    @HSBC_UK sort your customer service telephone line,i have called twice this morning and after being on call for 30 minutes it cuts out,so frustrating just wanted to flipping upgrade to premier account. 😡

  • michaell61 Michael Lynes (@michaell61) reported

    @HSBC_UK now into my third month, third complaint and probably third day on the phone trying to get a replacement debit card. Can you help please ?

  • chlobrownn_ Chloe (@chlobrownn_) reported

    @HSBC_UK @HSBC why are your customer service team refusing to put me on the phone to a manager? saying they can’t help me, well someone somewhere will be able to deal with this. The fact you’re taking no urgency to get this resolved is disgusting to be honest.

  • ElisabethMorga7 Elisabeth Morgans MPH (@ElisabethMorga7) reported

    @HSBC_UK disgusted with customer service after 20 years of being a loyal customer. Please advise on where my complaint is

  • G0DDX Geoff Wilkin (@G0DDX) reported

    @___c_h_r_i_s__ @HSBC_UK Join the club mate. No mobile or net access since January. Contacted them many times. It's now a raised case and still 15 working days before they will deal with it!!! Another 3 weeks to wait. Really poor service. Don't hold your breath.

  • gamezi_hd Gamezi HD (@gamezi_hd) reported

    @HSBC_UK I’m trying to log in on my app and says service it’s unavailable. Any updates on what’s going on?

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @HSBC_UK I’ve been sat trying to get through to the support team for 2 hours now 🙃🙃