HSBC status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Vicky Townshend (@FlyingRoobarb) reported 5 minutes ago from Harwich, England

  Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 40 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Vicky Townshend (@FlyingRoobarb) reported 41 minutes ago from Harwich, England

  @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 50 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

• 
  Adam Ivell (@Adamivell) reported 56 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DavidRoylance (@DavidRoylance) reported 2 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  David Corner (@Dave_Corner) reported 2 minutes ago

  @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

• 
  cardiffbhoy (@stephenrcardiff) reported 10 minutes ago

  @HSBC_UK daughter is locked out of her online banking and nobody can help

• 
  Rachel Gooden (@rachgooden) reported 13 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Mark (@MorganMF9867) reported 15 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  T Bolts (@Marathon_Tardis) reported 16 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Simon Laskey (@SimonLaskey) reported 17 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  David Corner (@Dave_Corner) reported 18 minutes ago

  @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.

• 
  Superficialsupermum (@superficialmum) reported 19 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Mark (@MorganMF9867) reported 20 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds