HSBC status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Adam Ivell (@Adamivell) reported 9 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 12 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Vicky Townshend (@FlyingRoobarb) reported 26 minutes ago from Harwich, England

  Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

• 
  Vicky Townshend (@FlyingRoobarb) reported 51 minutes ago from Harwich, England

  @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 51 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex De La Garza (@alex_goteam) reported 6 seconds ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  EA (@Trifecta55) reported 32 seconds ago

  @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

• 
  Joachim (@joachimnicolas) reported 2 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  burgesst 🗿🪣 (@burgesst) reported 4 minutes ago

  @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

• 
  Ben Wilkins (@Wilks1985) reported 7 minutes ago

  @HSBC_UK hi, I have been trying to access the hsbc app all day and the account page won't load. I get an error saying 'there was a problem connecting to our servers please try again later'. Is there a known problem?

• 
  Jason Roberts (@AdvocateRed7) reported 7 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  Anabel Castillo (@ACastilloBast) reported 11 minutes ago

  @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 12 minutes ago

  @HSBC_UK so Could not make a claim and realise and realised I'd been paying Insurance that I could not . So can I please have the money back I have paying monthly, For the insurance as this service is not accessible to me

• 
  Joe Langley (@langlineer) reported 14 minutes ago

  @HSBC_UK I’m a long term customer and I’ll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that can’t. Some things only in branch, but can’t get a branch appt for months.

• 
  joanne bridge (@joannebridge10) reported 17 minutes ago

  @HSBC_UK NEED HELP URGENTLY NO CONTACT NO. WORKS ON HOLD HOURS FRIENDS DADS BANK ACC EMPTIED HES DEAF AND LOSING WILL TO LIVE WHO CAN HE EMAIL FOR VITAL HELP HE IS VUNERABLE