HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/11/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kavsrn kavsrn (@kavsrn) reported

    @HSBC_UK Yeah did that and was totally messed about for around 2 hours waiting and getting pushed from pillar to post. I've put a complaint in about your, at best, UNSATISFACTORY customer service. Utter garbage.

  • SteveandNat Steve (@SteveandNat) reported

    @HSBC_UK @Shelter You don't look after the customers that you've got.your customer service is ****

  • Michelle_Young Michelle Young 💙 (@Michelle_Young) reported

    Bravo @HSBC_UK and @Shelter let’s break these chains! We all need to support each other to reach better outcomes

  • purmj Mark Purvis (@purmj) reported

    I want to thank @HSBC_UK bereavement support for the efficient way you have managed my late stepfather’s account, verified my identity and arranged for the account to remain open for receipt of money.

  • Tom_Burgess243 Tom Burgess (@Tom_Burgess243) reported

    @HSBC_UK your customer service is terrible. After being told (as existing customers) we could open a joint account over the phone... to then be told we could only open a joint account in person, yet you have no available appointments in a bank within a 20 mile radius?!

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @HSBC_UK Thanks. It appears that the GIC system is down for Maintenance. It would be helpful if there was a warning message on the App about it. I have raised an official complaint about that as it first appeared to me that there could have been fraud. Please take care and keep safe.

  • mistress_lu Quest for Lucyphonic (TM) (@mistress_lu) reported

    @Lost_In_Films_ @HSBC_UK @Shelter I had trouble a few years ago, they wanted ID and proof of address. I live with my mum, my name isn't on bills. I don't have any photo ID. They helped me find documents that were acceptible although it did take a while to sort out. Waiting for HSBC to fix the banking app.

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • McrSalford Homelessness • Manchester & Salford (@McrSalford) reported

    @HSBC_UK @Shelter documents not be sent to. I've help 3 people this week get Bank accounts at the HSBC this week and countless more this year to date along with my co worker @Sharkness03 The bank just needs nominated support workers to take people to the appointment.

  • sezzy_boy Sarah Hunter (@sezzy_boy) reported

    @ChrisPenfold89 @HSBC_UK @Shelter I guess the question then becomes who takes on the risk inherent in any financial transactions. If a help centre has more people in an unstable financial situation on its books then it is more exposed to risk, isn't it? And that would put the rest of its services under pressure.