Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Patton
(@Spatzwood) reported
Shocking support provided in support of my Section 75 claim @HSBC_UK. 4 months+ for a response, only for that response to not have read previous paperwork. Now holding for 35 mins plus with no answer - looks like you'll say/do anything to stall. @MoneySavingExp
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CBI
(@CBItweets) reported
Amanda Murphy, Head of Commercial Banking @HSBC_UK, notes there are more #business support schemes out there and some confusion over grants vs loans. It's a difficult time for firms #CBIat10
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Teddy the blue Pei
(@dooseydog) reported
@HSBC_UK 1.5 hrs and eventually got through , nearly put phone down as was answered by someone who really struggled using English to handle my query , with me having to use phonetics to get myself understood ..not big , not clever
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Trish Brown💙
(@trishy60) reported
An hours call, over 40 mins on hold computers on a go slow. Not good enough @HSBC_UK
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Melania Sciscio
(@La__Mela) reported
@mannyorduna @HSBC_UK UNACCEPTABLE customer service !!! #HSBCUK 😡
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0x25e0
(@x25e0) reported
@RosieJess13 @HSBC_UK I got the same one, I don't even have a bank account (credit union). Sadly a lot of people will fall for it. SMS is terrible for impersonation.
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Crystal drury
(@Crystaldrury4) reported
@HSBC_UK I just want to file a chargeback. I waited 3 hours on a call, got through to an Indian gentleman just to cut me off the line. This is disgusting customer service.
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Sue Jones
(@Sue_Jones1) reported
@HSBC_UK average wait time to get through to anyone seems to be 40 minutes plus, is this good customer service?
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Reece '2 For 1' de Ville
(@devillefilm) reported
@HSBC_UK hi - I've sent a DM. I'm locked out of the mobile app and website. Because of numerous attempts after a 'system error'. Cannot reset my password without calling you and I've tried now for over a week. As it stands I can't access my account at all.
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Manny
(@mannyorduna) reported
@HSBC_UK can someone open up a support ticket? Your lines are always backed up and your web chat isn’t even available on your own website.