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HSBC down? Current status and problems in Ipswich, Suffolk, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb
    Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell
    Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek
    Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb
    Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LynneWanstead
    Lynne S (@LynneWanstead) reported

    @HSBC_UK My banking app isn't working. The little circle just goes round and round. I've been trying to pay for a purchase fpr the past two hours.

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported

    @BMenashe @HSBC_UK @A_Moha Awful lack of knowledge and customer focus #hsbc

  • BMenashe
    Ben Menashe (@BMenashe) reported

    @HSBC_UK @A_Moha This is crazy. Completely locked out of my accounts now. Can’t even log to the website because you need the key from the app. it’s 2022 you bozos !!

  • 5uk1e
    invisible me 💙 (@5uk1e) reported

    @HSBC_UK @GambiniTheGreat You should try out @monzo brilliant customer service, no wait. I had a similar issue the sorted it within minutes!

  • JohnTay66119403
    John Taylor (@JohnTay66119403) reported

    @HSBC @HSBC_UK Why don’t you get your online services working properly instead of promoting this endless nonsense?

  • dehaworth
    David Haworth (@dehaworth) reported

    @FisherFilms82 @HSBC_UK Today I went into branch and they deleted my phone from my account and gave me a pin generator which allows me to log into the website, so try that. It’s still only a plaster though @HSBC_UK, you still need to fix this

  • mark_bingley
    Mark Bingley (@mark_bingley) reported

    @HSBC_UK All other banking apps are working with ios16 but again yours isn’t. You made the same mistake last year. Cant believe you’ve done it again. You should tell your customers in advance that you purposefully kill the app on launch.

  • GambiniTheGreat
    TheGreatGambini (@GambiniTheGreat) reported

    Have banked with @HSBC_UK for over 30 years yet attempting to contact their customer services today about a double payment (which they caused) resulted in a 30 minute wait only to be advised "there's nothing we can do for 5-10 days". #Banking with the legacy banks is a joke.

  • FisherFilms82
    Craig Fisher (@FisherFilms82) reported

    @scottgardner76 @HSBC_UK So freaking annoying!! Can’t even access normal online web browser as @HSBC_UK have changed it to Digital Key ONLY which you need the APP for… you know, that APP that keeps crashing 😡 Almost like they don’t want you to access your own account 😡

  • itsgottobegf
    itsgottobeglutenfree (@itsgottobegf) reported

    Is anyone actually happy with @HSBC_UK still waiting for a pin number a month later, no ability to get telephone access etc. I would move my but oh yes they’ve locked it! Ridiculous