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HSBC

HSBC down? Current status and problems in Ipswich, Suffolk, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek
    Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb
    Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb
    Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jobluebell
    Joanne Bell (@jobluebell) reported

    @HSBC @HSBC_UK tried to cancel a credit card over the phone yesterday for an account I haven't used in well over 3 years - Credit Card team wouldn't even speak to me as I didn't have my expiry date or credit limit - shocking service and now stuck with a CC on my file I don't want

  • ionaclio
    Elizabeth (@ionaclio) reported

    @HSBC_UK I’ve checked the App Store tonight and nothing of an update. Have read the other complaints from your customers. Some haven’t had access since September. This is not what I expect from you. Been a customer for 49 years!!

  • cenicerosdani
    Dany (@cenicerosdani) reported

    @HarleyTales @HSBC_UK Contact @hsbbits for your locked account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • MikeWoodward1
    Mike Woodward (@MikeWoodward1) reported

    I'm not a massive fan of how the big banks deal with the general public but @HSBC_UK take the biscuit! Appalling customer service over months of trying to resolve an issue with our charity community account. Numerous waits on the phone, unhelpful staff and utterly stupid policies

  • kuelrama
    Coal Kuwalha (@kuelrama) reported

    @HSBC_UK @HSBC Trying to get help for business account online as it's failed and I can't make Christmas bonus payments. Phone system says 20min wait likely, I waited over 90min at a cost of over £45 no answer, no call back system. If callers are waiting 90min you need to say.

  • ColinJMorgan
    Colin Morgan (@ColinJMorgan) reported

    @HarleyTales @GitTheBiker @HSBC_UK Awful!

  • NotJayNow
    Jay (@NotJayNow) reported

    @HSBC_UK That isn’t what I asked; if someone without a fixed address doesn’t have internet access or access to a phone could they present at one of your branches and be assisted in making contact with one of your charity partners?

  • LisaWalkernffc
    Lisa (@LisaWalkernffc) reported

    @HSBC_UK is there anyone answering the phones as this is the third evening I have rang & nobody is answering 😡😡a total of 5 1/2 hours & no one has answered. Absolutely disgusting service 😡😡😡😡😡😡

  • Bigman38820246
    Bigman (@Bigman38820246) reported

    @HSBC_UK @nationaltrust Why don’t you concentrate on Customer Service not trees?

  • karamanugur1
    Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, I got a text message you have agreed an unarranged overdraft to cover payments. I don't know what this means? I pay my credit card on time and have money in my account to cover my payments. Could you please be clear and help me on these? Thanks.