HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/16/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Rivka_Gottlieb Rivka Gottlieb 😷 (@Rivka_Gottlieb) reported

    Appalling customer service today @HSBC_UK - my elderly widowed mother simply wanted her credit card replaced as it is not working. 30 minutes on the phone, then told she will have to pick it up from a branch. She doesn't go out, she is shielding and unwell. Not good enough.

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported

    @HSBC_UK My point is that your developers had 5 weeks before the public beta to look at this. Issues are part of beta testing so I’d expect to see some: it’s just frustrating that you and @firstdirecthelp choose to actively block app access to your customers who are involved in testing.

  • LeonDeroe Leon (@LeonDeroe) reported

    @HSBC_UK can you fix ios16 please? I can’t get on my app to see balances/make payments?

  • Caznutcookie Carol Nutkins (@Caznutcookie) reported

    @HSBC_UK when I log into my hsbc app and select Pay and transfer the app just shuts down. Any ideas?

  • mrs_gaffer Lizzie Baker (@mrs_gaffer) reported

    @HSBC_UK I’m trying to reset all of my log in details as I don’t remember them and I can’t get to speak to anyone as I don’t know my passcode. Can you help please?

  • judeeeeexo jude (@judeeeeexo) reported

    @HSBC_UK need help dm sent

  • StevieRuss34 Steven Russell (@StevieRuss34) reported

    @HSBC_UK The issue has been resolved

  • Victoria_Crowle Victoria Crowley (@Victoria_Crowle) reported

    @HSBC_UK Banking App issues - it’s not showing UK Bank Accounts?

  • JMalnew Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • Ridz66 Ridz66 (@Ridz66) reported

    @HSBC_UK is the app working? Keeps saying I’ve been logged out?