HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • RenaudGuerin Renaud Guérin (@RenaudGuerin) reported

    @HSBC_UK "Since we can't yet officially support our app on iOS 16, let us deliberately break it, just in case it does work like most other apps out there" This is a daft, incredibly user-hostile stance that no other banking app I use has taken. Please reconsider.

  • Andy_Wheatley Andy Wheatley (@Andy_Wheatley) reported

    @AndrewCarrier @MastercardUK @HSBC_UK I’ve often wondered about whoever thought putting ‘OK’ under ‘Error’ was good for user experience and blood pressure.

  • KarimElMoheen Karim ElMoheen (@KarimElMoheen) reported

    @HSBC_UK - Hsbc freezing my business account with no explanation and no time frame, I have to pay @hmrc vat bill by 7th of August and no help or explanation from @HSBC_UK .. you affecting my business and my hmrc records

  • anishmohammed Anish Mohammed (@anishmohammed) reported

    @HSBC_UK customer support is outstanding in the wrong direction ….

  • FanningPat Pat Fanning (@FanningPat) reported

    @HSBC_UK Why is my mobile banking app saying Service Unavailable again? Your Chat keeps cutting me off. I've reinstalled the app and it's happening again.

  • RenaudGuerin Renaud Guérin (@RenaudGuerin) reported

    @HSBC_UK If this is correct, it follows of course that you lied when you said your developers are "working hard to try and find a fix", because the fix is not technical : it is to simply reverse this wrong headed decision. The worst is that you apparently did the same thing last year !

  • bat1150gs Adam West (@bat1150gs) reported

    @leocarr78 @HSBC_UK I haven’t installed as the time hsbc we’re really slow, I want to install to be able to help sort any bugs before main launch, point is that all other banks have added iOS-16 to there apps and hsbc is being really poor on support, it also means there is more chance of hsbc-

  • sabena_b Sabena B (@sabena_b) reported

    @HSBC_UK @ksound Dont make us turn back to iOS15 now! 😭 You guys can fix this…hopefully soon though because I have no idea how to roll back the update and would like access to my bank account once again

  • RitzenSara Sara Ritzen (@RitzenSara) reported

    @HSBC_UK I’ve already launched a complaint. I’m not asking for help here, this is solely to make public my annoyance & frustration at the ineptitude of HSBC. Your CEO doesn’t seem to have a Twitter handle, how very coward. As long as the management doesn’t invest