HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/10/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaGor41916167 Lisa Gordon (@LisaGor41916167) reported

    @HSBC_UK Errrr I know now @HSBC_UK The branch told me! My point is that it’s not mentioned on your website. Documents to bring should state ‘Marriage certificate and Photo ID’ so that it’s absolutely clear #hsbc #misinformation

  • moira_gill Moira Gill (@moira_gill) reported

    @HSBC_UK pick up your phones ! Dreadful service ! Holding now for over 45 minutes for the so called ! Fraud department !

  • GazyHussain1 Gazy Hussain (@GazyHussain1) reported

    @HSBC @HSBC_UK please look into this. I gathered that in general HSBC Colombo a is terrible Banker. Customer Care is useless as the Bank. They lie, misslead and utter bogus. Pls note that if you all don’t help me resolve this I will take legal action against the Bank.

  • ChairmanPipes Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported

    > on @HSBC_UK’s oh-so sophisticated systems & assured us that it’s ok: the missing account will reappear online and in the app in the next working day. Except… it didn’t. We’re now 2 working days from that call & the account is still invisible. BTW: we get plenty of unsolicited>

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK @AnaVitiello No! You can fix your own issues @HSBC_UK! after updating to the newest version of the app, it seems to glitch out quite a lot!

  • 7LukeHallard Luke Hallard (@7LukeHallard) reported

    I'm really not a fan of the four clicks needed to obtain a security code in the latest app @HSBC_UK. Better UX would be to fingerprint in and provide a login security code on the first page alongside account details (just shrink it down on there for power users, right?)

  • declan27026016 CryptoX (@declan27026016) reported

    Anybody know how to get a block on @HSBC @HSBC_UK bank account unblocked

  • wmcfw William Musson (@wmcfw) reported

    @HSBC_UK trying to log on to mobile business banking and it says server unavailable :-(

  • ChairmanPipes Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported

    > to do. We had to tell her to check the dormant accounts, at which point she said she cannot help but she’ll “see if she can find someone who could”. She clearly didn’t, bcoz we were thrown to the end of the phone queue. This time 50 min of waiting, listening to @HSBC_UK >

  • chickencam467 Liz ellis (@chickencam467) reported

    @HSBC_UK She spent 45 minutes on the phone yesterday to them and was eventually told that she was entering the code too slowly, which I’m sure is not the case. I feel that she and others with card reader issues are being patronised and let down