HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/07/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrissy60023974 Chrissy (@Chrissy60023974) reported

    @mouthwaite @HSBC_UK For God's sake don't change to @firstdirect, I made that mistake, they were terrible at pretty much everything

  • shawtty64 Me 💙 (@shawtty64) reported

    @mouthwaite @HSBC_UK Same here....awful service when we tried to open account for my grandson. I've been 2ith them years but thinking of changing

  • johnlan78264941 John Langley (@johnlan78264941) reported

    @Chelan96831786 @mouthwaite @HSBC_UK All still hiding g behind covid so can work from home bur results in poor customer service

  • timetoengage Paula (@timetoengage) reported

    @mouthwaite @HSBC_UK Totally agree no customer service and actually they don’t care

  • jomac869 Jo McGowan 💙 (@jomac869) reported

    @HSBC_UK @mouthwaite My secure key stopped working so I couldn't do anything online. Had forgotten my security question answers for telephone banking. So went into the local branch who couldn't have been more helpful sorted everything for me. If it hadn't been for them I may have considered changing.

  • johnlan78264941 John Langley (@johnlan78264941) reported

    @mouthwaite @HSBC_UK I know ow whst you mean it'd on line or nothing with them now. Cant even go to my branch on a weekend after working all work as now closed weekends

  • BridgewoodJames James Bridgewood (@BridgewoodJames) reported

    @mouthwaite @HSBC_UK Had a **** time too today doing that.

  • leopoldstotch73 Skip Intro (@leopoldstotch73) reported

    @mouthwaite @HSBC_UK Trust me, the grass isn’t any greener anywhere else. Customer services cost the banks money so they are the first to be squeezed. No company wants to deal with customers so they make it difficult to get in touch in the hope you’ll give up!

  • WelliXL WelliXL (@WelliXL) reported

    @HSBC_UK this extra online "security" means your card can be declined even if there isn't a problem is utter nonsense. it's you trying to control where people can buy from, just like digital currency. i'll be looking for a new bank

  • MagicByCarl Carl Royle (@MagicByCarl) reported

    @HSBC_UK apparently my call is important to you but I have been on hold for over one hour Chat can't help and I am locked out of Internet banking I have no words I am trying to pay you some money ahhhhhh