Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Gee
(@ComedyGee) reported
@XnowhereXmanX #FFS!? Why the backward step!? It was working fine in the last version!? @HSBC_UK any update and explanation please!?
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Eddie Clarke 🐝
(@eddieclarke96) reported
@hsbc_uk Another person having the app crash after an update. Tried to log in online but you need the app to generate a code. Hopeless
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Lindsey
(@LindseySpriggs) reported
@HSBC_UK Your customer service is shocking! Especially if you have different needs. My sons been without a card for 2 months. 3 x 1h30 min phone calls and STILL no card. On live chat now..think she’s gone out for a cigarette!
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Stephen Naylor
(@stephennaylor) reported
@HSBC_UK Your app, updated today, is no longer working (version 2.39.3). Up until the update it was working great and not it just crashes immediately on opening. Given it’s used for a digital secure key, this is a major problem. Please can you escalate. Thank you.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@HSBC_UK Still no update to the app that was updated but then caused it to crash with no access to my account. Any idea when this will be sorted? Thanks
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Jez
(@jez76uk) reported
@HSBC_UK your app was working and the recent update means that it’s now crashing when it opens. I have no access to any of my accounts now as a result - what is the timescales to fix?
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Lee
(@owens_lee) reported
@melfi @HSBC_UK I’ve just called them to request a physical secure key and I’m gonna pop to a branch and pick one up. Don’t know how long it’ll take for them to fix it! 😠
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Peter Matthews
(@pmhgte) reported
@HSBC_UK #crapservice … the chat service doesn’t understand my predicament and the human advisor tells me to use non existant options …
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK Even if I could go to your branch there are 0 appointments available!!!!Shocking customer service and definitely will be taking my money elsewhere .
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Brian
(@gravelwalks) reported
@HSBC_UK The app was working again with v2.39.1 in iOS 15 beta 7 but crashes again with latest version, 2.39.3