HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/08/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • marcmccolgan Marc (@marcmccolgan) reported

    @HSBC_UK I’ve been trying to order a debit card over the phone as power of attorney for 39 minutes now - why is it so difficult ? Did the same 3 weeks ago and it didn’t turn up ! You won’t let me do online banking ! Seriously it’s too hard ! #help

  • Les_Annie Annie Harris (@Les_Annie) reported

    @sazcass @HSBC_UK I use hsbc and had no problems since I verified my id in the branch. I think since I was deaf since birth, I just accepted that this was the norm and expect it automatically-I also had to go into branch for change of name since getting married. But It’ll be good to see change.

  • Julianvictoria0 Julian Victoria (@Julianvictoria0) reported

    Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??

  • natalyadell Natalya Dell (@natalyadell) reported

    @HSBC_UK It's Sarah you need to apologise to at the top of the thread. And the difficulty of making complaints is they take more time on top of the original problem, which if you're disabled/deaf happens almost every day... @sazcass

  • sazcass SarahCassandro (@sazcass) reported

    Adding to this- please remove this number on your website: IT DOESN’T EXIST! @HSBC_UK Textphone 1800 103457 125 563. Lines are open from 8am to 10pm every day.

  • ShetlandStuart Stuart T 🍺🐏 (@ShetlandStuart) reported

    @StarlingBank good interview on @VirginRadioUK this morning. I switched from @HSBC_UK after loads of problems - took them 10 weeks to close my old biz account 🙄 I use starling for USD payments, so much easier, cheaper and great customer service 👍💪

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK No you need to put clear guidance in the public domain to help all your customers, maybe that way you will reduce pressure on your call centres and chat services and reduce the disgraceful wait times your customers currently face.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • tt1modelscpt TALENT TAKE ONE (@tt1modelscpt) reported

    @HSBC_UK @davidmjp92 I've been sent a repair form requesting documents to verify my address in south africa. But can't load them on form. Help... I phoned bank 3 times but no one could help. I'm elderly so technology skills are limited

  • EathanMertz Eathan Mertz (@EathanMertz) reported

    @HSBC_UK I need an email address for banking support. Can you provide? Mobile plan doesn't cover UK calls and app is on lost phone.