HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 03/06/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company

  • garethjgriff Gareth Griffiths (@garethjgriff) reported

    @HSBC_UK Trying to open a savings account. I have been a customer since 1987 but the app tells me I am not a UK tax resident and can't open it. Tried calling you but after holding for 45 minutes, gave up. What am I supposed to do?

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK @BBCCiN Please d'on't pretend to care when you consistently let down your cutomers. THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company

  • Badger_a Steve (@Badger_a) reported

    @SamuelOLUDIM @HSBC_UK Agreed the service can sometimes be down, but the communication and acknowledgement of the issues were frankly shocking. If there are issues, email your customers or put messages on socials. Banking is a 24/7 service, not 12/5.

  • JCassandraBooks Julia Cassandra (@JCassandraBooks) reported

    @HSBC_UK you really have terrible service, your chat bot won't transfer me to a real person, tells me don't call as it's busy, tried anyway for half an hour. So perhaps move money elsewhere as your service clearly sucks.

  • SynthDawg SynthDawg (@SynthDawg) reported

    @robinrimbaud @HSBC I would get out of @HSBC_UK as soon as you can. I was horrified how they handled my wifes issue and seem like you have been through a similar process

  • starryenigma Stars (@starryenigma) reported

    @Jayk19831 @HSBC_UK @HSBC_UK same problem here.... Yet site says no problems.

  • Skipper0001 Ciaran Corrigan (@Skipper0001) reported

    @HSBC_UK do you actually have any staff on your customer service line ??? On hold for 61 minutes so far

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    @HSBC_UK maybe folks would use your online chat if you didnt make it so they had to already be signed in to do so. Kind of excludes huge categories of issues folks could be having. gotta be the dumbest bank going

  • HowardChin7 Howard Chin (@HowardChin7) reported

    @HSBC_UK @RachelRachel703 as Rachel said, cleaning the browsing cache nor anything to do with our browsers. Just fix the goddamn issue as it’s an embarrassment to not even know what is going on with your own software that your clients are using. 😤