HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 11/27/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelAcutt Chel ♡ ☆ (@ChelAcutt) reported

    @HSBC_UK is your app down? Whenever I go to open it it just shuts back down?

  • SinclairDayAcct Sinclair Day Acct (@SinclairDayAcct) reported

    @HSBC_UK help!! I’ve just updated my phone to IOS 15.1 and now your app keeps crashing! I have no access to my online banking 😭

  • jtmillarphoto James Millar (@jtmillarphoto) reported

    @HSBC_UK Perhaps consider hiring more staff then, your customer service is bordering on contempt

  • jilliee73 jilliee73 (@jilliee73) reported

    @HSBC_UK Why? They are never correct, it's a waste, a security issue and if you can do it for other accounts why not these?

  • Becky_Heeley Becky Heeley (@Becky_Heeley) reported

    @HSBC_UK I have but I can’t get through and I need immediate access.

  • kateMorris102 Kate Morris (@kateMorris102) reported

    @HSBC_UK I am the treasurer of a small residents association & one of the few younger than 75. You have threatened to close our bank account because of a ‘Safeguarding’ issue. I have been on hold to 0800 030 4516 for over 12 hours over the past week, twice your dial back hung up.

  • christinebalf Christine Wood (@christinebalf) reported

    @HSBC_UK why is my app not working. It won’t open at all so I can’t access anything as need to generate code from app. My son needs money and I can’t do anything! Been on wait for 20 mins

  • clef2205 Claudia EF (@clef2205) reported

    @HSBC_UK winning the award for most incompetent customer service this year. Have been trying to set up online banking for 3 months now

  • the_laundrette LaundretteChorlton (@the_laundrette) reported

    @HungryHoss @jonbutler76 @HSBC_UK Don’t forget to blame covid Surely by closing branches you would put more people in call centres. But maybe that’s just me? Seams like the last few years of covid is now an easy excuse to give **** service and cut costs

  • gezbone geraint evans (@gezbone) reported

    @HSBC_UK I've just been on hold for 30+ mins, finally talk to someone for them to start saying they can't help, and then put the phone down on me. Please help.