HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/13/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoSurfsUp Plan ADA (@CryptoSurfsUp) reported

    @HSBC_UK has to be the worst bank ever. Sent 10k£ on 31st May never arrived. Complained every day regarding my money. Still nothing. Useless customer service in app &in store **** you. Keep my money I will be Buying more #Bitcoin& #Cardano they will put you out of business🖕

  • SupportMF1GA #MakeF1GreatAgain (@SupportMF1GA) reported

    @WaddlesLeftFoot @HSBC_UK Nope. Still not working. @HSBC_UK please can you give an update?

  • KnittedLamb Suzy Q (@KnittedLamb) reported

    @BlockchainBarmy @HSBC_UK It must fake, as after that HSBC locked and froze my accounts! I foolishly thought it was genuine as it pop up when I had entered the app and had made a transfer. Have to go in to fix my account. So definitely something wrong with it.

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    @HSBC_UK I really need to make an in branch appointment for my elderly mother in law - you have made this impossible either by phone or online - what can you do to help me and avoid excluding elderly people from financial services

  • bluesman74 Gareth Williams (@bluesman74) reported

    @HSBC_UK I understand that but isingvthe app for years and the passcode was always the access. Suddenly you’re now asking for passwords instead of passcode. There’s been no notifications of this change coming.

  • MigraineMedic Denevi Atcheson (@MigraineMedic) reported

    @HSBC_UK the bank who needs to speak to somebody who doesn't speak English to book them an appointment to go into the bank to book an appointment and refuses to speak to an interpreter on their behalf. No help or common sense for refugees here. Guess we'll have to bank elsewhere!

  • bat1150gs Adam West (@bat1150gs) reported

    @HSBC_UK I haven’t updated to iOS 16 yet as I remembered just before hitting install how slow HSBC had been last time in getting the app updated to function at all with the new iOS, so I am not stuck at the moment just frustrated that I can’t run the new OS!

  • ClaireBearUK Claire Maher (@ClaireBearUK) reported

    New HSBC customer… no card arrived. Can’t call @HSBC_UK as they ask for card no. Can’t chat to them as they want you to log into mobile banking, can’t register for that as no card…. Someone help! This is a shambles @HSBC_UK !!!!!

  • EiJake Jake Morrison (@EiJake) reported

    @HSBC_UK I'm unable to access the 'Business UK' app on iOS16 it just doesn't open. I need access to pay our bills and then wages next week. Please can you advise.

  • Lisamack75 Lisa Mc (@Lisamack75) reported

    @HSBC_UK been on holls for 2 wks & had no probs accessing mobile app. Tried to go in today & I can’t get in. As if it wants me to register again? Pls help