HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/28/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • georgeswilson1 George Wilson (@georgeswilson1) reported

    @HSBC_UK Been waiting for someone to answer the phone for 26 minutes on an ordinary working day, this is very poor service.

  • Amandajk43 Amanda (@Amandajk43) reported

    @HSBC_UK I can’t access my app / account after updating my phone. I can’t access any QR code so can’t use PC option either. Please help!

  • TOrynski Tomasz Oryński (@TOrynski) reported

    So @HSBC_UK finally answered me and they admit they have cocked up but they do not intend to put things back in on track for me. They don't do that. They threw a few tens at me to apologize for their error and now I can bugger of, it's for me to sort it out.

  • rvick78 Ryan vickery (@rvick78) reported

    @HSBC_UK can anyone explain to me why it takes 3 months and I'm still waiting for my money to be sent back to me after it didn't get to the beneficiary. And after several phone calls and still no answer or help regarding this.....JOKE

  • rvick78 Ryan vickery (@rvick78) reported

    @HSBC_UK @HSBC it's all well and good sending me a sorry message and asking to reply via DM to make you look like you're doing something to help me, but you need to follow this up considering I've also DM you and still no reply.

  • Scooterza75 Scott Davies (@Scooterza75) reported

    @HSBC_UK why oh why for all that is good do you not provide a CSV download option for credit card statements!? It's bizarre & forces your customers to go through an AWFUL convoluted process so we can figure out where our money is going to! You can and should do better! #getwithit

  • gtstoneman Gregg Stoneman (@gtstoneman) reported

    @rvick78 @HSBC_UK Awful customer service mate 🤬

  • andycorcut Andrew Corcut (@andycorcut) reported

    @HSBC_UK Finally a response from “Chat with Us” As useless as every other aspect of your miserable service.

  • JulieWilson0205 Julie Wilson (@JulieWilson0205) reported

    @HSBC_UK I have been trying to log onto HSBCnet for over an hour and can see from your down detector that others have issues today. When will this issue be fixed please?

  • Scooterza75 Scott Davies (@Scooterza75) reported

    @beconstant @HSBC_UK Oh absolutely! A total NIGHTMARE trying to get their stupid statements into Excel. I trust you know about using Excel's Data, Get Data, From File, PDF option? But beware - it sometimes misses entire sections so you MUST compare totals of what was imported vs statement! Terrible.