Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ranit Katz
(@RanitKatz) reported
@HSBC_UK you are thieves! You’ve literally stolen our money! You’ve had our money for months now and won’t give it to us. Each time we call we spend hours waiting for customer service only to be told another lame excuse!
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Gillian McKinnon
(@giframac) reported
@HSBC_UK business charity bank account been trying to change mandate and get online process sorted - it's taken over a month and staff haven't been paid. Find a solution! Please help urgently.
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Neil McEwan
(@Neil1637) reported
Shockingly bad service by @HSBC_UK. App chat failed to resolve (FTR). Cust Serv FTR. Cust Serv Manager FTR. Complaints Dept never bothered to answer phone (45mins in total). Potentially unable to use card. Advice from @HSBC_UK was to withdraw cash and keep on person.... #really
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK And yet there is no damn given about customers digitally or not……you decide and change wether I want it or not! So it’s rubbish interest rates for savings, appalling bad customer support and now this! Time to do to HSBC as you do to customers…….ignore this and dump the bank!
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Ian Jones 🌹
(@edwinmandella) reported
@HSBC_UK I’m trying to get support from your chat to us feature on my banking app. 25 minutes ago it said a human would be with me in 15 minutes. Any comment?
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Nikki 🇬🇧 🇫🇮 🇨🇦
(@MJ_JJ061215) reported
@HSBC_UK Yes please...it's awful beyond words. It needs a serious overhaul.
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Jenny Drife
(@DrifeJenny) reported
Shout out to @HSBC_UK and their No Fixed Address scheme - my team can now support our patients to open bank accounts without proof of address 👏👏👏
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK I have such atrocious experiences with HSBC. I feel I must warn others that I have found its service absolutely abysmal. Please consider other financial services.
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Nicky C
(@n7cky) reported
@HSBC_UK the customer service satisfaction on which is 57% is it a direct correlation to the low wages you pay staff? 20k a year for gcb8 is awful. Poor staff
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Will
(@sol_dev_will) reported
@HSBC_UK how long do you keep my secure key locked if I entered wrong answers? As your stupid circular messages to unlock just link to website and back to app in a pointless circle