Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Krys Randle
(@djkrys) reported
@HSBC_UK on your online chat “it could take up to 6 hours to get connected because our agents ….” Do you think this is an acceptable level of service ?
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Jessica-Ann Jenner
(@jajenner) reported
@HSBC_UK multiple times I have tried to phone your help line regarding fraudulent activity in my name... every time they attempt to put me through to the fraud department the line is hung up. There is a problem with your system but still they keep putting me through and then...
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Barbara Roberts
(@barbdragon58) reported
@DarrenPRedick @HSBC_UK I'm with First Direct, though it is part of HSBC they constantly come top of customer service excellence lists 👍
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KaLoy
(@KLimp3) reported
@HSBC_UK my debit card had been expired last may!! Been contacting your customer service multiple times! Just given false reassurance!!! How dare you to do that to your customer??? Cant do any transactions as my card is expired!!!
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Daniel Wilkinson
(@DWilkinson86) reported
@Connor_Miller98 @HSBC_UK When the HSBC (and First Direct) apps launch, the iOS version is checked and they’ve not included iOS 16 as yet. The same issue occurs every year with the new iOS release and takes months for them to resolve (search ‘iOS HSBC’ to see everyone else who’s frustrated by this).
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK It is a personal account and I was using my laptop. The system is now working correctly, it wasn't my software that was at fault.
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Tyra
(@emoTyra) reported
@HSBC_UK I can’t register my online banking account, it’s saying it’s locked, I left it about a month before I registered and I’ve just put money I need into the account I have no access at all, I have massive anxiety issues I don’t want to ring and your online help is a robot
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Karthik/K-A-I 🇦🇺🏴🇪🇺🇮🇳🏳️🌈
(@woollads) reported
...to seek assistance. I would love to have a chat feature available for overseas customers who are locked out/unable to access their Internet Banking account. @HSBC_UK - I hope someone can provide me with an e-mail address for me to sort out this issue directly.
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Cheriee Chater
(@Chaterchez) reported
@HSBC_UK been trying to get onto the mobile app for two days with no joy. Two different accounts on separate phones are saying server issues. When will this be resolved please?
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Mark Solomons
(@solly_mark) reported
Anyone else having problems logging into their @HSBC_UK accounts?