HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/04/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MCrossland23 mitch (@MCrossland23) reported

    @HSBC_UK I have applied for a current account and a credit card but have not yet received confirmation or status of application. This was before the weekend. Can you help ?

  • AlexLevackSM Alex Levack (@AlexLevackSM) reported

    @HSBC_UK business/commercial are quite possibly the most inept bank. Impossible to speak to anyone who knows what they are doing and still charge you for the privilege. I want to speak to someone in the UK let alone get a face to face meeting but no that is impossible!!! 😤

  • the_gubae Dr. Divock (@the_gubae) reported

    @HSBC_UK Your customer service representatives are the worst. Do better

  • Jojo73508215 RunUpUndaYaMumma🇯🇲 (@Jojo73508215) reported

    @HSBC_UK why is there no option for Jamaican currency on your website? How does JMD relate to the American USD

  • HowzaDoo Martin Howroyd (@HowzaDoo) reported

    @HSBC_UK You are here to throw up as many obstacles as possible so you don't have to help your customers with genuine banking problems! If there's one thing you DON'T do it's HELP!

  • TOrynski Tomasz Oryński (@TOrynski) reported

    @JanZamoysky @HSBC_UK They unblocked my card, paid me 80 quid **** off money and told me they won't transfer credit card money to my friends but suggested I can do it myself. Which I know. I tried to do it. They blocked my card. So we might be back to square one soon :-)

  • georgeswilson1 George Wilson (@georgeswilson1) reported

    @HSBC_UK Been waiting for someone to answer the phone for 26 minutes on an ordinary working day, this is very poor service.

  • crezza88 scott cresswell (@crezza88) reported

    @HSBC_UK Hi, I have raised a complaint but don't seem to be getting any replies. I have tried to contact you numerous times on phone and app chat but nobody seems to be able to help. How can I speak to someone who can help me?

  • VentersGaming David Venters (@VentersGaming) reported

    @HSBC_UK lol if roles were reversed id expect same but sorry yippy im so glad you are replying to me with boiler plate ropbotic messages , does that help no it feeds your ego u can turn round boss and say your doing a fab job ive emailed your ceo im so annoyed at your tweets

  • rasmussen3562 Rasmussen (@rasmussen3562) reported

    On hold again (40mins and counting) to @HSBC_UK for yet another problem!! Maybe hire some more staff to answer the phone and improve your service !