HSBC status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Vicky Townshend (@FlyingRoobarb) reported 15 minutes ago from Harwich, England

  Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

• 
  Adam Ivell (@Adamivell) reported 51 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

• 
  Vicky Townshend (@FlyingRoobarb) reported 58 minutes ago from Harwich, England

  @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 58 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 59 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nomad (@_londontrader_) reported 10 minutes ago

  @HSBC_UK crap service

• 
  Simon Stockley (@si78475) reported 13 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 13 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Aimi Jones (@AimiMcNeill) reported 13 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  Gary C (@HamstringTownFC) reported 16 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Nick Saunders (@uknsaunders) reported 18 minutes ago

  @HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.

• 
  Neil Sweeney (@NeilSweene20948) reported 19 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  nistaghm (@nistaghm) reported 29 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  Ian (@Jd95975184) reported 29 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  Peter Croden (@Peter_Croden) reported 30 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs