Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK @AngelaFlower16 @HSBC_UK with all due respect that is an outright lie. Please acknowledge the issue of transactions that were able to be made yesterday evening not showing even as pending payments on a customer’s statement this morning?
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rachel o'reilly
(@rorpr) reported
@HSBC_UK Still no access to banking app so doesn’t seem to be resolved
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Ben Massey
(@BenMassey1) reported
@HSBC_UK @BBCCiN Great cause but are you really saying nothing more about last night? How you didn’t tell anyone anything for 2.5 hours? How you didn’t apologise? How you left people stranded? How your 24/7 support simply isn’t true? Should we just leave Hsbc?
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David
(@David24195983) reported
I’m an @HSBC_UK advance customer for 14 years. HSBC did not write any statement about the issue yesterday. I have tried to Install again my app and as the app was not working I was not able to log in they suspended my mobile account.
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Spangle
(@spanglethoughts) reported
@HSBC_UK App still not working. Have rebooted phone but hasn't helped. Please can you update customers on what's happening
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Ben Massey
(@BenMassey1) reported
@mrsgaius @enndemic @HSBC_UK From their useless chat bot or an actual human being? If you’re still on can you ask if they’re going to actually address this major issue and how they left thousands of people stranded and vulnerable and all they can do is send a single tweet?
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Ben Massey
(@BenMassey1) reported
@mrsgaius @enndemic @HSBC_UK I was on hold for 1.5 hours yesterday before giving up. This was during the day before this debacle. No one replied on the app support twice then when they did gave no useful information. I’d formally complained earlier……ironically about poor customer service
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David
(@David24195983) reported
@HSBC_UK Customer service is not able to verify me, so I need to go next Wednesday to the bank and verify myself in person. I can't use my app from Friday to Wednesday now. Well done! Time to change bank!
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK The mental trauma for those already suffering with MH issues could be really impactive thinking that somehow all their money had gone. Not everyone has access to social media. Why couldn’t you have sent a text out to all your customers to let them know of the issue?
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Janet Dunford
(@Dunbun69) reported
@HSBC_UK I had to enter my details again and reset, then got text saying HSBC would not send text and to call them, waiting 20 minutes on phone still not answer. How can we keep our money safe if there is no one to support the customer