HSBC

Is HSBC down in Ipswich, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/12/2025 07:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • andremahyuddin andremahyuddin (@andremahyuddin) reported

    @HSBC_UK Dear HSBC UK, I have an investor as HSBC Customer ready to make a transfer to our company account in Indonesia with the payment platform of MT103 & 202 SPP Direct Debit Payment. Could you please help which bank in Indonesia is able to process that payment platform? Thank you

  • takodanian Clare Ferguson (@takodanian) reported

    @HSBC_UK The only reason I keep an account with you is to make sterling payments online. Now actively researching alternatives. Truly poor service!!!!

  • Sophie46719585 Sophie (@Sophie46719585) reported

    The telephone service I have just received from HSBC was APPALLING @HSBC_UK the colleague was clearly struggling, a Manager was sitting close by advising her - I asked to speak to him, and he refused even though the colleague as clearly struggling. I cried.

  • Aaqil Aaqil Mahmood (@Aaqil) reported

    @HSBC_UK Helpline for the account holders = UK For everybody else = India with limited access to customer details

  • CamJamPort Cameron Porter (@CamJamPort) reported

    @HSBC_UK Are your mobile banking servers down at the moment? Unable to do anything on the app.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported

    …and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @BarclaysUKHelp The issue is with Banking Hubs, not branches. I had expected the Barclays rep in the Banking Hub to be able to verify IDs but the service provided is too limited and needs sorting OR you need to provide an online method like @HSBC_UK. Haven’t visited the branch as I have no time.

  • RLeBonTennant Rosie Tennant Doran 💖💙💜🪩🚀🦄💃🎶🌠🌌✨ (@RLeBonTennant) reported

    @mousechips68 @HSBC_UK Oh that’s terrible! Why did they lock you out? 🙃🙄😠💖💙 Xxxx

  • AliGill19859289 Ali Gillani (@AliGill19859289) reported

    @HSBC_UK Thank you for your prompt reply. The account I am trying to send is USD account, sonitjink it shouldn't be a problem.

  • tonysutton28 Tony Sutton (@tonysutton28) reported

    @HSBC_UK is there an issue with the Faster Payment system this morning? I have paid my staff today but only those that bank with HSBC have received. Payments were set up last Monday and show on the company account