Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Q
(@justpaulineq) reported
@HSBC_UK Hi. Have been trying to get you on the phone and been holding on for 40 minutes. Earlier it was 20 minutes. Tried your chat and it said the enquiry would be better done by phone and the chat closed. How does one get help?
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Ikky
(@Ikkyaa) reported
@HSBC_UK Your jobs next mate. Be careful. Can you fix the App? @NatWest_Help app works flawlessly and if not for an account name / cheque name issue I would have done it there. Your colleague on the App chat was rude and unprofessional to. Blaming the quality of camera. Lol.
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Katy Chance
(@ChanceComments) reported
@HSBC_UK Cannot get onto online banking. Keeps saying all log on codes incorrect. Reset via app. But it just stsrts again. Did it yesterday, then fixed itself. Now today again. Chat no help.
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Bo Bradley
(@Vitalbiz) reported
@HSBC_UK after calling 11 times with no answer or a machine for invoice financing I left a message & emailed. It happens every time I need to speak to HSBC about anything- AGES on hold 'longer than usual waiting times due to covid' (v old excuse). Many say they have the same issue.
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Patricia Pelican
(@PatriciaPelican) reported
@HSBC_UK 1/2 You don't take feedback seriously because your app would be working properly. Do you honestly think it is acceptable that one of your customers has had to visit a HSBC branch 15 times because your mobile app is not working properly and your staff are unable to help?
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Jason Kneen
(@jasonkneen) reported
@HSBC_UK I have a complaint with an ISA provider @BNYMellon and need to access a copy of direct debit mandates relating to my account. Is this possible and if so how do I get a copy of these?
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BREXIT,Trump 2024
(@brexit_leaveeu) reported
@HSBC_UK Net zero is the problem
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Addiscombe, Woodside & Shirley Leisure Gardens
(@AAllotments) reported
@HSBC_UK @PatriciaPelican You obviously dont because your app would be working properly. Do you honestly think it is acceptable that one of your customers has had to visit a HSBC branch 15 times because your mobile app is not working properly and your staff are unable to help? Look forward to response.
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Sarah
(@j8sers) reported
@HSBC_UK pd a chq in at 9.30a.m in local branch & worried it isn’t showing in my acc yet, not even as pending. Been on hold to customer servs for over 15mins so far and not getting a reply.
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Ikky
(@Ikkyaa) reported
First world problems caused by @HSBC_UK so you have closed all your branches local to me. your app to deposite a cheque does not work. @NatWest_Help works fine. @HSBC_UK Please can you advise what do i do?