HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/09/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KossickLive Lauren Kossick (@KossickLive) reported

    @HSBC_UK The mobile banking app shuts down repeatedly on attempted login. Any ideas?

  • elizabeth_a_1 Elizabeth A (@elizabeth_a_1) reported

    @HSBC_UK In case anyone out there has the same question one day, they DMed saying that signing up to the app will cancel the physical secure key, and you've got to order a new one if you can't/don't want to use the app to generate login codes for online banking.

  • emz_murphy Emily Murphy (@emz_murphy) reported

    Why is the @HSBC_UK website constantly frozen? Also been waiting about 70 minutes for someone to reply on chat. Great service.

  • Vishalshanker84 Vishal Shanker (@Vishalshanker84) reported

    @HSBC_UK woking branch is closed and ive been on hold to your customer services team for almost an hour. #useless #bank

  • EirteppRW Panton's Hill (@EirteppRW) reported

    @JoycesLovechild @HSBC_UK I see you've ducked the issue of costs to tax payers and domestic electricity users. So what 'benefits' exactly? Concrete benefits that is. So you would be able to give a specific eg net of tax funding etc.

  • Michael37615957 Northern Queer (@Michael37615957) reported

    @JackieDP @HSBC @HSBC_UK can you confirm your support of transphobia and homophobia ? Important you reply

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • VanessaEveret19 Vanessa Everett (@VanessaEveret19) reported

    @HSBC_UK I’m concerned of fraud in my account but a real human can’t help I need to call, so on hold to speak to someone, the person on the phone can’t help/barely understands English have asked to speak to manager but can’t be transferred… is this how you deal with fraud?

  • EirteppRW Panton's Hill (@EirteppRW) reported

    @JoycesLovechild @HSBC_UK The CO2 theory dates back to the late 19thC - so is that invalid as well? Anyhoo.. the errors.. so it's not perfect, it still shows the lack of correlation. And who better than a geologist? Would you prefer the Vostok Ice Core?

  • elizabeth_a_1 Elizabeth A (@elizabeth_a_1) reported

    @HSBC_UK if someone who has a large size HSBC physical secure key, downloads the app onto a rarely used device to scan a cheque, can she still use the physical secure key for online banking? No info online and your website chat function is down.