HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/16/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • m_danford Mike Danford (@m_danford) reported

    @HSBC_UK is there a problem with the iOS app? Just tried logging on, it didn’t recognise me, I tried entering my username and secure key (I also tried the Secure Key PIN) and no luck. I’m now locked out of the app. #marvellous

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK I have already provided details to Nicole but no explanation so far. All she said was that she has seen that I contacted customer support and that they would have assisted me. This is not the case however. Customer support did not explain WHY my card was declined.

  • UBSixT Mia Culpa (@UBSixT) reported

    Anyone had dealings with @HSBC_UK... Fecking useless would be my opinion. Bumbling idiots in their so called "customer support" India.

  • MrStitch_BCG The Spine Collector 🇯🇲 🇰🇳 (@MrStitch_BCG) reported

    Why is @HSBC_UK banking app so ****!!!!!!!

  • AshishKorakana ashish korakana (@AshishKorakana) reported

    requesting steps to immediately activate my account and make me explain how can they do this without informing? @lebara @HSBC_UK if you can help here expediting at your end Sincere regards

  • mchllbo Michelle Keable (@mchllbo) reported

    @HSBC_UK trying to set up hsbc app on new phone, stupidly deleted old phone from account before had set up new one. Now going round in circles as have no qr code and can't log in as can't generate security code. Can't find a way to reset doesn't give option anywhere?

  • trlnurse14 Tara Nurse (@trlnurse14) reported

    @HSBC_UK is today not a normal working day? Daughter told to go into branch to open student account. Gets to bank and told nobody in branch knows how to open a new account. Come back next week! Total insanity!!

  • Attwood7Sarah Sarah Attwood (@Attwood7Sarah) reported

    Not sure how @HSBC_UK could make something so complicated..was on the app and decide I wanted to open a savings account…can’t do this on the app so it directs you to the website. Tried to log on to website with secure code generated and for some reason it doesn’t allow me to do

  • Splott_D Scott (@Splott_D) reported

    @HSBC_UK just received a customer security form but still have my internet banking from before (closed and reopened a current account). Guessing my details will be the same as before as never closed all my accounts with HSBC. No need to send the form? Did it all online last time

  • AngiePedley Angie Pedley 🧡 (@AngiePedley) reported

    @paullewismoney @HSBC_UK The building society staff are friendly and helpful towards a refugee support charity. Unlike the local #hsbc branch who were very unhelpful