HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/16/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MelvynWilde Melvyn Wilde (@MelvynWilde) reported

    @HSBC_UK Sorry, I'm confused. EFT don't you just allow staff to turn down the volume??

  • peteman82 Dr Peter C Simmons (@peteman82) reported

    @HSBC_UK have the worst customer service.

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK Only cheques, just general error report, it just gets stuck in a taking photo of the cheque, gets slower until you have to force quit. Google pixel 6, android 12, seems others are having issues too looking at app store reviews (i logged into my old pixel 2 and managed it fine)

  • FrogStoneUK Frog Stone (@FrogStoneUK) reported

    @alicelowe currently c. $350 in cheques of under $110 ... returned to me. Every time I ask HSBC staff I get different info @HSBC_UK help me out here!!!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp The point I’m making is that the public beta was supported last year by HSBC and other banks. No problems. So why not this year. Doesn’t make any sense does it

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK hiya, the cheque depositing on the app seems to have been broken for a while (certainly on pixels), any update on this? I see from the app store that others are having similar issues. Thx

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @HSBC @HSBC_UK Can Jamie fix the HSBC App not working on iOS 16 please

  • Cell6six6 Cell-666 (@Cell6six6) reported

    @HSBC_UK Well thank you for the kind reply. No much customer service going on in the world of HSBC on Twitter is there?

  • gjzuckerman Gregory Zuckerman  (@gjzuckerman) reported

    @eddieclarke96 @HSBC_UK @firstdirecthelp that risk. For example, if HSBC was to support the beta and the beta had a security vulnerability that allowed a malicious actor to take control of your account, you’d be happy with that? No you’d blame HSBC. Accept the risk that not all software is supported or use RTMs only 2/2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @santosh_nit Oh please. Could you just act like all other uk banks before you? This is an awful response #hsbc #firstdirect #banks