HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/01/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DonettaHolland Donetta Holland (@DonettaHolland) reported

    @HSBC_UK I changed password and still having same issues... app still does not work.

  • sm_howard1 Stephanie Howard (@sm_howard1) reported

    @HSBC_UK I‘m having issues with your updated app. It keeps on kicking me out and I’ve had to reset my log in. Tried calling customer services to no avail 😬

  • Ruthie_1984 Ruth Gardner (@Ruthie_1984) reported

    @HSBC_UK It's personal and I have spent so much time on the phone to you but nobody can help. You have sat on information I provided to you over a week ago and want me to go out to branch again with a newborn so I can access my money because you won't do anything

  • MahaZahra Maha Zahra (@MahaZahra) reported

    Its been nearly 3 weeks opening my new account. I still cant log in to my online banking because i ve not received phone banking number. I called last week and they cancelled old number and issued me a new one which is still not arrived. Absolutely shocking start with @HSBC_UK.

  • clivehbest Clive Best (@clivehbest) reported

    @HSBC_UK After using HSBC on-line banking for many years I am now locked out on any device - iPad, and my laptop. All give "GSA System error" I cleared all cookies and page caches but it makes no difference. Why and how to resolve?

  • sm_howard1 Stephanie Howard (@sm_howard1) reported

    @HSBC_UK so I just updated the app on both phones and the ‚generate code‘ is completely missing. Please help, this is terrible service

  • JozNorris Joz Norris (@JozNorris) reported

    @HSBC_UK Hi, I'm trying to transfer money from my ISA to my current account but I'm only being shown the option of transferring funds from my current account, and can't get through to an adviser on the chat. Can anyone help? I need the funds from my ISA to pay my tax bill.

  • JanetRo16626848 Janet Rose (@JanetRo16626848) reported

    @HowzaDoo @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • natty_1987 Natalie (@natty_1987) reported

    @HSBC_UK customer service what a joke can't speak to the complaints team as they have no phone, but the complaints team can call me back when they are ready using what a tin can and piece of string oh no they will call on the phone!!!!!

  • RJCC2020 @RJCC (@RJCC2020) reported

    @HSBC_UK WhT if you need help on the phone with our being cut of so we can have our funds transferred to our new account we have been waiting over four months