HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/07/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemallen Steve Mallen (@stevemallen) reported

    @HSBC_UK I'm trying to use the app to pay a new payee but I'm getting 503. Is there a known issue and when can it be fixed?

  • PrincessSiobhan Siobhán G (@PrincessSiobhan) reported

    @HSBC_UK PLEASE, is there a way I can speak to someone in the UK?! I’ve been on to 3 different people over 45mins-they don’t understand my problem & there is such a delay on the call, it is impossible. I couldn’t hear one woman because of a bloody COCKEREL in the background!

  • samihassan786 Sami Hassan (@samihassan786) reported

    Over 25 years with @HSBC_UK - first time awful experience - shambolic call waiting times, incompetent bank transfer team. No interdepartmental cohesion … pick the phone up and speak to one another! - #fedup #poorcustomerservice

  • sajsekhon sajsekhon (@sajsekhon) reported

    @HSBC_UK trying to pay off credit card balance using “pay & transfer” in mobile app. When I get to review payment screen, it is totally blank , not allowing me to confirm payment. I am on ios 15.6. Please look into the issue urgently

  • EllaMentry4 Ella Mentry (@EllaMentry4) reported

    @HSBC_UK @SpursOfficial @SpursWomen What about the banking crisis in China? Question: will UK customers face problems with accessing their account and money moving forward? Can you assure that UK customers aren’t going to face inconvenience due to conflicting responsibilities of HSBC?

  • StevenTwit Steven Pritchard (@StevenTwit) reported

    @HSBC_UK my app keeps crashing when I try to make a payment. Is this a known issue on Android?

  • PrincessSiobhan Siobhán G (@PrincessSiobhan) reported

    @HSBC_UK It has already been escalated. To add, the training of offshore colleagues is not the issue, it is the delay on the calls, the poor quality & goddam cockerels crowing in the background that is the issue!!!

  • RyanKing2612 Ryan King (@RyanKing2612) reported

    @HSBC_UK Just cant get pass the screen when you put security code, messages all over twitter about the same problem

  • ravipat37945275 ravi patel (@ravipat37945275) reported

    @HSBC_UK Really fraud bank none of employees are having curtecy to resolve customer issue

  • wigmorejones Wigmore Jones (@wigmorejones) reported

    @HSBC_UK I was this old when o found out that HSBC don’t have actual business managers anymore. The business team on the phone can’t help and the branch help! Hmmmmmm