HSBC status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Vicky Townshend (@FlyingRoobarb) reported 2 minutes ago from Harwich, England

  Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

• 
  Adam Ivell (@Adamivell) reported 6 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 18 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

• 
  Vicky Townshend (@FlyingRoobarb) reported 24 minutes ago from Harwich, England

  @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 35 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 6 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

• 
  J (@jaysta1979) reported 6 minutes ago

  @msparkled @HSBC_UK @HSBC_UK agreed. Absolutely useless. A terrible product. With all their profits you'd think they would make a better effort at the app especially the cheque feature. More than once I've had to go to a post office as the app failed and the branches are closed.

• 
  Linda Seeley (@lindawba) reported 7 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Alex Roebuck (@AlexRoebuck) reported 17 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Sir FAFO (@TheDevilsDev) reported 20 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

• 
  Valdrin Hoxha (@h_valdrin) reported 22 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  Omar McAdam (@OmarMcAdam) reported 25 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯

• 
  Kaey (@ThatGuyKaey) reported 29 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  DavidRoylance (@DavidRoylance) reported 29 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  White Apathy (@fundcruncher) reported 31 minutes ago

  @HSBC_UK I'm not having issues accessing the app. Why don't you read what I've typed.