Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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James..
(@_jimmy_the_gent) reported
If I have a heart attack over the next week, let it be known that it will be because of the rage brought on by @HSBC_UK calling me for another 15 minute fraud lecture for another totally legit bank transfer. I think this is the 9th ******* time I've heard the same ****!
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Ben Pinder
(@benpinder91) reported
@HSBC_UK How **** they are over an hour on hold on live chat no answer even tho the chat was accepted.
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Wellhayes Vineyard
(@WellhayesWine) reported
@itspog @HSBC_UK Many thanks. I have tried that - back in April - and got nowhere. All they say is “their processes” were followed, despite the fact that we were unable to access the account for more than 12 months. My conclusion is don’t use HSBC!
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Amar K
(@amar_kh4) reported
@HSBC_UK The customer service is a joke you have no interest in serving customers and giving good service all use care about is the money.
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Sandra Jones
(@SandraSjj) reported
@LuanaElisabetta @HSBC_UK I just had exactly the same thing happen to me. 50 minutes on the latest call, they didn't sort the problem and just give up and the line went dead. No solution to problem after a week of calls and tweets. Looking at moving banks after being customer over 30 years! >:(
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Dr Dave Hone
(@Dave_Hone) reported
Hi @HSBC_UK your customer help line is beyond useless. 40 minutes now on the phone and they can't find any record of letter and a cheque you sent me despite all the reference numbers. So many other issues with procedure I don't know how anyone navigates this or gets any help.
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Ben Pinder
(@benpinder91) reported
@HSBC_UK There is also nothing local about the support. Arranges call back is put on hold. Literally worlds worst customer service
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Richard Harden
(@rjmharden) reported
My unanswered call has now been “important" to @HSBC_UK for 1h24. Gosh, how sh*t must the service be for unimportant calls?
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Bunmie Zoë Radioo
(@BunmieZoeRadioo) reported
@HSBC_UK Your customer service is unhelpful. I found a wallet last night with #HSBC card inside. I called to ask if the staff can reach the person (without giving me the person's phone no but to give mine ) so they can get their wallet back. Staff said no. Silly bank 👎
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Luana 💀
(@LuanaElisabetta) reported
@SandraSjj @HSBC_UK Oh no!! Yeah. Apart from one incident a few years ago, they have been fine, but the service the last few days has been awful & im done with it for now, can’t put anymore energy into trying to get them to actually help so I am with you! Used them for over 20years myself