HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 03/09/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • santosh_nit santosh kumar singh (@santosh_nit) reported

    @HSBC @HSBC @HSBC_UK I upgrade my IPhone to ios16 and hsbc app stopped working. I complained about this 25 june but no action has taken

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK Only cheques, just general error report, it just gets stuck in a taking photo of the cheque, gets slower until you have to force quit. Google pixel 6, android 12, seems others are having issues too looking at app store reviews (i logged into my old pixel 2 and managed it fine)

  • simakumar Sima 🌱 (@simakumar) reported

    @HSBC_UK Hi there. Picked up what we need from Canary Wharf however what is with the GSA System Error message so many customers are paralysed st the mercy of HSBC not tackling this issue.

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK hiya, the cheque depositing on the app seems to have been broken for a while (certainly on pixels), any update on this? I see from the app store that others are having similar issues. Thx

  • MelindaGilesLaw Melinda Giles (@MelindaGilesLaw) reported

    @HSBC @HSBC_UK How I would love to meet Jamie in one of your branches or on the phone. Struggling big time for HSBC to acknowledge an LPA for a vulnerable client and not giving me access to support her. Any tips? @SFELawyers

  • rclivermore Dr Rachael Livermore (@rclivermore) reported

    .@HSBC_UK: You have to visit a branch for this service. Also @HSBC_UK: Your local branch no longer has counter service. The next available appointment at this branch an hour and a half away is in one month. 🙃🙃🙃

  • peteman82 Dr Peter C Simmons (@peteman82) reported

    @HSBC_UK have the worst customer service.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp So all other banks support it. Can you explain why that is?

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK That’s great and all, but Lloyds and AMEX aren’t making me do all this just to access my internet banking. Just saying. Other banks can do it, why can’t you? Genuine question. Please escalate to dev team as I can see other customers are getting equally frustrated!

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @HSBC @HSBC_UK Can Jamie fix the HSBC App not working on iOS 16 please