HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/06/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tatton_david David tatton (@tatton_david) reported

    @HSBC_UK Supporting companies like red industries that are poisoning the people of Newcastle under lyme and stoke on trent and its major hospital with its landfill its all over their website cancel your bank accounts people of Staffordshire in support of the people on the tips door step

  • Joolsdveye #JoolsdWebu (@Joolsdveye) reported

    @HSBC_UK Yes like closing people's accounts down, then giving their money away.

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK my mobile died. I had to use my old phone to set up the app on my new phone which I can’t do. I was able to generate a code via my email then asked to create another code via sms to a number which is inactive . Now I can’t log on to online banking due to this. Help!

  • 21blacky Blood Bath Blackmore (@21blacky) reported

    @TheBlock__ @HSBC_UK you still block customers from using exchanges with bank transfers or block them taking profits back out? 🌝

  • Kaz_Shepherd Dr Karen L Shepherd (@Kaz_Shepherd) reported

    @HSBC_UK I've been unable to access online banking since 13/5 as the secure key device has died & telephone banking is locked? My unhelpful local branch wouldn't give me a new fob without photo ID (?) & suggested I call customer services.

  • msdtrading Stuffs (@msdtrading) reported

    @HSBC_UK Hi, can you give me an e-mail address to who I can make a complaint too? I am not an existing customer. It relates to when I was a customer. Thank you

  • cuthbert_emily Emily Cuthbert (@cuthbert_emily) reported

    @HSBC_UK hello, pls can you check when my stuff was sent to re-set my online access? I’ve been blocked (for no reason) for nearly two weeks now and I have bills to pay. Thank you.

  • Worlds6440 David Booth (@Worlds6440) reported

    @HSBC_UK He's already in contact with your support but has been told it may take upwards of 15 days before it can be resolved... not ideal I was curious if there was a common issue here rather than anything specific to his account.

  • TpMiss Miss TP (@TpMiss) reported

    @HSBC_UK I can’t get to a branch this the problem I’m looking to see if there’s a branch with an express banking machine that I can deposit a cheque out of banking hours

  • trudiebakescake Trudie Bellamy (@trudiebakescake) reported

    @HSBC_UK That is the site we checked. The number they sent it from is one of your numbers they have spoofed. Sent the texts to the phishing email addy. X