HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/03/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • amya9_ Amy (@amya9_) reported

    @HSBC_UK I applied for a student account with you nearly a month ago and I’m yet to hear anything after confirming my documents 18 days ago. I’ve been trying to call, I end up waiting 45 minutes and just get hung up on, please help!

  • lweale Louise Weale (@lweale) reported

    When I ring @HSBC_UK or @NewDay . they close me down before I can speak to a person. Is this the end of our relationship? I would be sad after all these years. Please help.

  • kerykedze kedzemotorgroup (@kerykedze) reported

    @HSBC_UK Disgraceful customer service Been a customer for over 10 years And now my cheque payments from my work are is being held up because the bank thinks its fraud but nobody has contacted me or my work place to get it sorted..now seeking legal advice!!

  • JeetAbhiS Abhijeet Shiwankar (@JeetAbhiS) reported

    Now @HSBC_UK is asking me £25 as fees to track my own money which I transferred using HSBC banking services. For which I have already paid £5 as service charge. Bravo 👏🏻👏🏻

  • goosemonaghan Matt (@goosemonaghan) reported

    @HSBC_UK twice your customer team assured me someone would call to discuss my premier banking application. No calls. Made the application on aug 24th and just keep getting told to wait. On the 24th I was told this would take up to 10 days. Why is it so hard to open an account??

  • aespadolls ae (@aespadolls) reported

    How else am I supposed to get help from actual human agents instead of automated robot responses? I have many inquiries which have not been settled due to the unresponsive “live” agents on the chat feature @HSBC_UK I really need some help, please.

  • squeasy_louise Louise Day (@squeasy_louise) reported

    @HSBC_UK currently been on hold for 25 mins. That’s after trying to close an account for 20 mins online. Receive a letter on 15/9 saying all will be automatic. In fact you have just frozen it & now I can’t speak to anyone. We don’t have a branch within 30 mins anymore. Help

  • ReadOnly88888 ReadOnly (@ReadOnly88888) reported

    @HSBC_UK Shame, Nationwide do PDF or CSV and it's really useful to help with budgeting

  • cryptoxto cryptoxto (@cryptoxto) reported

    @HSBC_UK very worrying you are either incompetent, too lazy, or don't care to protect a business customer with a scam direct debit. A month ago you claim to have blocked and refunded a payment, the next month another scam payment is made instead!? Thanks for that! #muppets

  • MaayaBrooker Maaya Brooker (@MaayaBrooker) reported

    Never been so frustrated by a helpline! @HSBC_UK your helplines are rubbish. Been on hold for 20 minutes and no response. Tried online help and that didn’t send code and the your chat told me to ring! All I want is an activation code to set up banking app on my new phone!