Is HSBC down in Ipswich, Suffolk, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at HSBC
HSBC is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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moo haven
(@moohavenrescue) reported
@HSBC_UK pulling my hair out - you cant help me on line or on the phone, so you send me to branch who have no business specailist! Wages need to be paid on the 31st and i have no access to my account - 3 weeks this has been going on!
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Bernie King
(@bobdishy) reported
@HSBC_UK I’ve change my mobile to a new one and the hsbc business app keeps saying server down….help
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Steve Suddens
(@barnetteer) reported
@HSBC_UK struggling to get your app to open on my phone. Started being a problem a few days ago when it was intermittent, now fails every time. Have you done a recent update? Iphone 6 running 12.5.5 (the latest).
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Jason Lee
(@the_wonk8) reported
@HSBC_UK SORT YOURSELF OUT. I HAVE BEEN ON THE PHONE FOR 4 HOURS TO SORT OUT WHAT IS SIMPLE, YOUR SERVICE HAS GONE DOWN HILL SINCE COVID AND DON'T BOTHER USING THIS AS AN EXCUSE
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Tania
(@Taninasa) reported
@HSBC_UK are you paying for our telephone bill? We have called your 0345 number several times with one hour wait or more evwy time and we are still waiting for the next available agent! Terrible #customerservice!
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Emma 🧡
(@Emma_Campaigner) reported
Oh my life @HSBC_UK please sort out your customer services. Waited three hours for a call back and now told I've got through the wrong people- having been given the online team- and now been told it will be 24-48 hours til they can be in touch. Best you can do? Really?
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Steve Suddens
(@barnetteer) reported
@HSBC_UK Ok, I got in on the 15th attempt so it works but clearly there is a problem.
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Sonu
(@sonumatharu82) reported
@HSBC_UK still awaiting a call back from a so called manager. Been 4 days since I can access my bank account. Can’t even withdraw cash. Advice given.. borrow some money from friends.. unbelievable!!
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Emma 🧡
(@Emma_Campaigner) reported
Over an hour and a half waiting for a callback from @HSBC_UK if it wasn't so complex to move our charity account, I would. Terrible levels of customer service.
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datazuum
(@datazuum) reported
@HSBC_UK Terrible, terrible, terrible service from @HSBC_UK ! Looks like the bots aren't listening and the processes internally have broken down! Anyone, anyone Stuart?