HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/26/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew_Leyshon Matthew 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Matthew_Leyshon) reported

    @HSBC_UK Keep getting told problems are getting escalated to find out the original complaint was reopened. I never got an answer to the original complaint so why close it. HSBC I'm beginning to see as a joke 😡

  • JCassandraBooks Julia Cassandra (@JCassandraBooks) reported

    @HSBC_UK you really have terrible service, your chat bot won't transfer me to a real person, tells me don't call as it's busy, tried anyway for half an hour. So perhaps move money elsewhere as your service clearly sucks.

  • HowardChin7 Howard Chin (@HowardChin7) reported

    @HSBC_UK @RachelRachel703 as Rachel said, cleaning the browsing cache nor anything to do with our browsers. Just fix the goddamn issue as it’s an embarrassment to not even know what is going on with your own software that your clients are using. 😤

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HowardChin7 @HSBC_UK Same problem as above.

  • Bruce73020719 Bruce (@Bruce73020719) reported

    @HSBC_UK I'm trying to ring your missed mortgage payment number 03458 500 633 but it keeps saying i've dialled an incorrect number. Is there a problem with your phones. Is there another way to make a payment?

  • PeterDMack Peter Mack (@PeterDMack) reported

    @HSBC_UK @HowardChin7 I’m also having the same problem

  • HelenCostello4 Helen Costello (@HelenCostello4) reported

    @HSBC_UK why can’t I open a saver account. I’ve banked with you for 40+ years. I have several accounts. It’s saying I am not a UK tax resident!! Online chat person couldn’t help. Been in phone queue for 2+ hours. Pleeeaaase help.

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    a moment of silence for the bullshit that whoever the unlucky **** at the end of my [currently over an hour of wait time] @HSBC_UK call will receive

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    I've honestly had bruises heal faster than the time it takes to get any customer service response from @HSBC_UK