HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/18/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DyZ37455291 DyZ (@DyZ37455291) reported

    @HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP

  • SurgeryCryo CryptoSurgery (@SurgeryCryo) reported

    @HSBC_UK I am unable to receive payment from a customer. It has left their bank and hasn't arrived yet. Is there a problem at your side?

  • Lollinski Colette B (@Lollinski) reported

    Over a minute of recorded information before I can even access my balance - mostly telling me it would be quicker to use the @HSBC_UK app. Well yes, I know that but its bloody broken isn't it.

  • bren_kilpatrick Brendan Kilpatrick (@bren_kilpatrick) reported

    @HSBC_UK my old account was shut down, but there was money it in. I visited branch and they told me Id get a cheque in the post last year, it never came. cannot contact your normal channels as I need account details which no longer exist. Where is my money?

  • tamourgill1 tamourgill (@tamourgill1) reported

    @HSBC_UK Worst bank ok UK , zero customer support and wasting the time of customer on all the platforms either banks or telephone

  • muftimellor Steve Mellor (@muftimellor) reported

    @EdHancox @HSBC_UK I left HSBC for exactly that reason, absolutely abysmal customer service. Swapped to Lloyds and it’s like night and day, it seems to me that @LloydsBank treat customer service as a priority.

  • EdHancox Every Last Puffin (@EdHancox) reported

    @HSBC_UK 28 years as a customer since you were Midlands bank. Shoddy treatment this week. 1hr 10 on the phone today. Formal complaint made. You’ll be in contact in 8 weeks. Not much to say Steve, although I can see why you’d prefer DM.

  • tigoo01 NoOne (@tigoo01) reported

    @HSBC_UK how up to date are the branch services details on your website? I need a branch with counter service. Does King Street Hammersmith still have this?

  • MonicaBruton99 Monica Bruton (@MonicaBruton99) reported

    HSBC have been awful, appalling customer service, how do you actually get a response and update on complaint? @HSBC_UK

  • SunthriTan สุนทรี ชาร์ลตัน (@SunthriTan) reported

    @HSBC_UK Hello I am Mrs Charlton I want to know how I can do about the bank my husband died and have money inside the bank and put my name in the form of the bank everything documents I sent to the bank already. Can help me please 🙏 Thank you very much