Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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datazuum
(@datazuum) reported
@HSBC_UK @HSBC the official line "we can't give you a time when we will call back" Me: my company depends on this new account HSBC "lodge a complaint" Me: "what will happen?" HSBC "nothing, no investigation" Me: "what's the point then?" worst customer exp!
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anthonychopra
(@anthonychopra) reported
@HSBC_UK .. u lot want to chat via chat for me to close my bank account. It’s Totally pathetic. i Login with my app & press request to shut then unlike other banks you want me to chat to a real person!! i will be grumpy about what country U invest our money in. 😡👎🏽
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Laura Reid
(@lauralaura27) reported
wasting hours of my life trying to sort a mortgage application on an awful website is not what I need at this point in the school term... @HSBC_UK @HSBC
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK @ChangePlease Instead of spending your money on this, employ more people to answer your phones. Your customer services is appalling. Customer for 47 years and it has never been this bad.
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Wingyee
(@missbrightside8) reported
@HSBC_UK opened an advanced account two weeks ago and can’t access online banking as no telephone ID and can’t activate debit card. No access to money and old account closed. Customer service unhelpful and asked me to wait, no indication as to how long!!
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Geoggy 💙
(@Geoggy11) reported
Felt a bit sad deleting the @HSBC_UK app this morning after joining them as the Midland on my first day at polytechnic. But that’s where poor service and nearly destroying a house move due to a mortgage advisor drawing ridiculous conclusions gets you. Hello to @BarclaysUK 👍🏻
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Daniel Watson (M7ADH)
(@is0explore) reported
@CarlPickering @HSBC_UK Wow, that is poor form, I worked in a bank for a few years and I always found it amazing that business, who PAY for their banking, actually appear to get worse customer service than regular current account holders.
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Jojamesy53
(@JoanneOltore18) reported
@HSBC_UK Still no response! Dreadful and appalling customer service, it’s as though you don’t care now the mortgage has been repaid. They need their deeds in order for their sale to proceed. They’re in their 70’s and are getting really stressed!
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Carl Pickering
(@CarlPickering) reported
@ForrisHilier @HSBC_UK Yes but I pay for the service and would pay more of it were decent quality. It isn't though.
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Shane McCracken
(@ShaneMcC) reported
Oh @HSBC_UK you're a devious wee bunch aren't you? I call when you're open and your operator transfers me to a closed office. Nice work. Really customer focused.