HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/11/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilLawrenceUK BristolBloke (@PhilLawrenceUK) reported

    @HSBC_UK In the end I realised it was because clicking on your arrows brings up the numbers without zero before it. When I put 02 instead of clicking on your arrow when 2 was brought up to it worked. Can I suggest you sort this out? It wasn’t my problem it’s yours

  • DoloATWin unwind (@DoloATWin) reported

    @Tom_Godwin @HSBC_UK Terrible customer service @HSBC_UK

  • iturkeysaladboy iamturkeysaladboy (@iturkeysaladboy) reported

    @HSBC @HSBC_UK @HSBC_US .. the future generations prosperity, but right now I’m a long term customer of yours who is stranded in the US without access to my hard earned cash because my debit card has been blocked. Meanwhile your UK support office line is closed and the local US..

  • Mikem9693 Mike Morris (@Mikem9693) reported

    @HSBC_UK @HSBC over 30 mins on hold.. the “suspicious activity”…I transferred Money to myself. Your customer service is a joke

  • Epicgrumpyfucka Duncan Disorderly (@Epicgrumpyfucka) reported

    @HSBC_UK Nope still not working just in login spins round and round

  • iturkeysaladboy iamturkeysaladboy (@iturkeysaladboy) reported

    @HSBC @HSBC_UK @HSBC_US and no way to access your cash, what would you do? Yours truly. A customer since I was 8 years old (FYI - when the UK operation was then named Midland Bank) #sos #stranded

  • jasonpford Jason Ford (@jasonpford) reported

    @HSBC_UK Thank you, Steve. I don't want to input a code to access my account, I just want to use my fingerprint. HSBC's app needs urgent attention.

  • cliocrpr Clióna Roberts (@cliocrpr) reported

    @HSBC_UK Hello, what's happening with the app? I can't do any banking. The upgrade to absolutely rubbish isn't great tbh. Since covid hsbc service has veered off a cliff..no one answers phones, you make transfers impossible. Wading through treacle trying to bank with you.

  • stuart_lindsay8 Stuart Lindsay (@stuart_lindsay8) reported

    @HSBC_UK you block a payment I’ve made to myself despite allowing 2 previous payments to go through. Claim you called me, you lied. You ask me to contact you, I can’t due to the wait time, you cancel my IB access. I can’t get through to unblock, what’s your solution?

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @HSBC_UK Hi Jack.. saw your reply saying I should get contacted in April re my complaint back in February..honestly HSBC customers need to be aware of the service that HSBC provide.. 2 months to answer a complaint.. honestly Jack it's disgusting.. I just wonder what the FSA would say