Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Hopkinson
(@Nurse_KJH) reported
@HSBC_UK Hi I have a Samsung phone which is fully updated and your app is not working - it just closes straight away. Is this part on the known issue that seems to drop up in other tweets? Do you have an expected fix time?
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FlipRepeat
(@FlipRepeat) reported
@sabrina3816 @HSBC_UK Appalling service isn’t it. Exactly the same reason & 2 hours no joy waiting to be connected with the relevant team.
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SHUMBA
(@curtisvera) reported
@HSBC_UK this is my second tweet and being unable go access my acc because of the app. Calls taking forever to be answered. What is happening with this new app?
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Nicola Armstrong
(@Nicola8200) reported
@HSBC_UK Hi there, yes I would like to escalate this. I am absolutely appalled by the lack of service and when customers are entrusting you with their money we should feel confident that it is in safe hands. So yes please.
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David Wilson
(@davenutter247) reported
@HSBC @HSBC_UK new app doesn't work, cant make payments. Your agent told me to login to Internet Banking, oh I need a code from the app, can you guess the next bit?!?!?! DUH, how about proper testing guys!!!
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Lloyd Morgan-Moore
(@Lloydm_85) reported
@Russell46739210 @HSBC_UK Yep, I can't even log in. It tells me I'm using an "incorrect code" when I'm using my fingerprint. I can't use the website to fix it because that requires you to use the app to log on. Their advise seems to be to arrange to have a physical key delivered which is laughable
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Annabel Kaye
(@AnnabelKaye) reported
@HSBC_UK He is totally broken by this experience. Are you suggesting he spends another 5 hours repeating the process?
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John Mcfarlan
(@johndwmcfarlan) reported
@HSBC_UK @WhichUK ..just read down the list of replies to see how bad your service is.
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Ted Whitton
(@TheLongMarch) reported
@HSBC_UK What is going on with your App Update EVERYONE is complaining. Login Security Code does not work and I can't access my account anymore. Come on how can you release an app this bad?
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Ian Campbell
(@campbell_ic) reported
@HSBC_UK @WhichUK Any chance anyone can acknowledge my problem and explain why I'm locked out of my account?