HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 02/28/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_softlad 👁‍🗨 ⓈⓉⒺⓋⒺ Ⓖ 🔞 (@i_am_softlad) reported

    @HSBC_UK's take on 'customer service': 1) Go to bank (that no longer has counter service). Get told by Customer Service person to ring a number on the back of my debit card regarding my enquiry. 2) Spend an age on the phone due to a 'very high volume of calls'. Rinse & repeat.

  • Ed_Hammond101 Ed Hammond (@Ed_Hammond101) reported

    @HSBC_UK Hi, I have the latest version. I can see I’m not the only person with this problem. Please can you advise?

  • george_youngs George Youngs (@george_youngs) reported

    @HSBC_UK HELP! My HSBC current account was emptied by fraud on 27th October. I immeditaly rang you and was sent to the fraud team, then Fraud Operations - have heard nothing since despite many calls, except there is no timescale they work to and I will get a letter at some point

  • AngelaF32805549 Angela Ford (@AngelaF32805549) reported

    @HSBC_UK hi,I have just got a new phone and don't have my old phone so can't get a digital secure key...when I try on my reinstalled app on my new phone it won't let me access after I have put in my memorable answer...help as I don't want to have to call up again!

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @angie_miley20 There are loads Of reports of this problem. Please look at my tweets and replies of the last 2 days.

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_UK @BBCCiN Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer

  • ajayf86 AJ (@ajayf86) reported

    .@HSBC_UK Hello, my HSBC app on android keeps crashing. I rely on it for the security code so I can't log in online either. When will this issue be resolved?

  • steve3dawson Steve Dawson (@steve3dawson) reported

    @HSBC_UK It's both... and a new commercial card... 5 days is now two weeks... your commercial card phone number is being routed to personal accounts who can't help... business customers... I'm getting dizzy from going round and round in circles...

  • Hippo_MS Andy Fairhurst (@Hippo_MS) reported

    @m8_nvm @HSBC_UK Every year a new pixel announced months before and with specs clearly available catches HBBC by surprise. As a premier customer of 20 years am utterly fed up of this awful service . No mobile banking app=customer going to better bank

  • SOMOSIERRA1 SOMOSIERRA 🇪🇦 (@SOMOSIERRA1) reported

    @HSBC_UK Being black should not be grounds for discrimination. Nor negative nor positive. Block.