HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/03/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonydre5 Tonydre (@Tonydre5) reported

    @HSBC_UK @iamaafaq It's a shame Sofia will be out of a job soon as HSBC will be shutting down the Dewsbury branch in a few months. Aafaq would need to take the day off work to travel to Bradford/ Huddersfield/Leeds if he needed help in future .

  • leonchaddock leonchaddock (@leonchaddock) reported

    @HSBC_UK spent 2 hours on hold waiting to speak with someone on the business side to order a new security dongle. Updated my address then line went dead before they confirmed it was sent. Spent another 3 hours from abroad on hold nobody answered so gave up. Shocking service.

  • SuziMcPea Suzi (@SuziMcPea) reported

    @HSBC_UK is there an issue with your app? It's not loading my payee list so I can't move my money.

  • AasimSaeedPPP 𝔸𝕒𝕤𝕚𝕞 𝕊𝕒𝕖𝕖𝕕 (@AasimSaeedPPP) reported

    Are there any known issues/delays with your mobile banking on iOS APP? I ain't able to make payments. @HSBC_UK

  • Storz79 Katy storie (@Storz79) reported

    @HSBC_UK why is the app now showing only one of my payees?! Is there a temporary glitch?!

  • zenphotop Patrick Thimbleby (@zenphotop) reported

    @HSBC_UK 58 minutes on hold and still you try to convince me that my business is important to you ---- REALLY HSBC this is BAD customer service - a bad fail and I am in the chat too

  • iver60 , (@iver60) reported

    @HSBC_UK I paid a large cheque from building society into my account at around 12.30 on 31/3. The machines were broken so had to go to teller. It is not showing in my account. Should it show as pending transaction.

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @IanJamesSeale @HSBC_UK This is very bad! I opted to use the new PIN and it is messy too! The app says service unavailable regularly! To fix this you have to close the app and relaunch it. It’s very glitchy with accepting security codes in Online banking that it generates and threatens to lock me out!

  • Lyndseyb1184 Lyndsey Stanners (@Lyndseyb1184) reported

    @HSBC_UK what's going on with your app! Can't transfer money. Saying can't load transferees then when it does next step says errors occurred #sortitout

  • EnglishFox101 RazorTrade (@EnglishFox101) reported

    @SuziMcPea @HSBC_UK @HSBC_UK getting exactly the same error