Is HSBC down in Ipswich, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ipswich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ici
(@notiici) reported
@scottgardner76 @HSBC_UK Exactly , every other app AND banking app works just fine, just they refuse to update it and give false hope of 'we are working on it' when they arent why not just say 'we dont plan to fix until the official version' !
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Drew Huddleston
(@drewhudd) reported
@HSBC_UK I have messaged you as requested, but I don't expect you will solve my problem. I've already been on the phone to HSBC and Apple. Both companies putting fault with the other.
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Nicholas Gilbert
(@remfrygilbert) reported
@HSBC_UK I still have not been contacted or had an explanation as to why, despite your website stating, a National insurance letter, a letter from UK immigration and an NHS GP letter, is not acceptable proof of residence?
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Adam West
(@bat1150gs) reported
@oliverjpen @HSBC_UK Banking app working with iOS-16 beta?
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Mitzy🇬🇧🍺
(@Mitzy79084028) reported
from
Darlington, England
@HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE
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Dale Hirst
(@dale_hirst) reported
Don’t get a mortgage with @HSBC_UK the time they take to review/issue is diabolical and they still hid behind #Covid as an excuse. Absolute joke. Go elsewhere #JokeCompany #AvoidHSBC
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SP
(@sjp_33) reported
@HSBC_UK so it’s also seems that you can only deal with major fraud on your account during business hours then? Got hung up on again…never come across a ‘service’ department lacking in empathy service skills, shocking. There are no words.
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SP
(@sjp_33) reported
@HSBC_UK we have a major account security issue and are unable to get hold of anyone. Then get hung up on when we finally get through. No one answering chat either…have no idea what to do. Blatant fraud is no taken seriously
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M5AKA
(@MX5AKA) reported
@dcinet @m0taz @HSBC_UK I can see why that causes problems, given HSBC are aiming to permanently close 69 branches this year and no doubt more in 2023/4 there's going to be many areas where it'll be impossible to pay cheque into an HSBC branch. Hopefully they'll see sense and scrap the £500 limit
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mechant de Cocody
(@ha_leterrible) reported
@HSBC_UK Hi, I cannot set up my online banking app after opening a bank account with you. My phone number changed so I cannot enter the validation code. Could you please help me?