HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 12/09/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    @kewley74 @LSW81885618 @HSBC_UK I was Griffin. Block 3 Flr 5. Telecoms. Even remember post code from 22 years ago. S1 3GG

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    @kewley74 @HSBC_UK Same issue why I left.

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    @HSBC_UK the line is dead when I ring customer services. Card reader has locked up for a 2nd time as well, nothing seems to work.

  • AnnieSiara Annie Siara (@AnnieSiara) reported

    @albertoantinucc @HSBC_UK Customer experience is too antiquated 🤯 I understand why there are new financial institutions targeting Gen Zers are taking over.

  • ChiStrings Daniel Chi 🇳🇬 (@ChiStrings) reported

    @HSBC_UK how can I access my bank account if the hsbc app doesn’t work on ios16 beta, I can’t generate a code either to use it on a laptop

  • Panda3456u889 Sarah (@Panda3456u889) reported

    @HSBC_UK I have called 03457404404, 4 times today, the line is picked up but no one answers. I have spoken to a person in chat and they have been unhelpful. I need to cancel a pending payment. No one is helping me, this has been an issue for 3 weeks.

  • James02538901 James (@James02538901) reported

    @HSBC @HSBC_UK Why is the mobile bankig app down? It says Service unavailable??? @HSBC_UK

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    Does anybody else have issues with technical difficulties using HSBC and the quality of their staff when you are trying to resolve these issues? The level of English is poor and they talk like robots with no feeling. I am an ex IT professional at HSBC. @HSBC_UK

  • petpet_78 Mircea Ionescu (@petpet_78) reported

    Imagine being a bank that in your infinite wisdom decide to log out your customers randomly. Then your customer gets asked for a pin and if they mess up one input then they get most of their access locked. Well done @HSBC_UK, still not understanding how only @monzo got it lmao

  • matches62 Matthew **** (@matches62) reported

    So tired to complain to @HSBC_UK today about their appalling service. Turns out you can't email them I can complain online, but then they have suspended my online account. I could call their unintelligible customer service phone line, but life's too short! #crapcustomerservice