HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 11/13/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (72%)

    Mobile App (72%)

  2. Website (16%)

    Website (16%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • queenofshallow Queenofshallow (@queenofshallow) reported

    @HSBC_UK Can you explain exactly what use my branch is now you’ve taken out the counter service? I need cash in set denominations so how do I manage that? Bloody disgrace and probably enough to make me change banks! 💷🤬

  • captain_sej Pete Sergio Livesey (@captain_sej) reported

    @HSBC_UK So you can hide your ***** laundry from the public? No thanks. I would just like a simple answer as to why I would need to "verbally speak" with my other bank account provider to "confirm it is a legit account" (the actual words used by your fraud team). How does that help?

  • MarkSmithSurrey Mark Smith (@MarkSmithSurrey) reported

    Loyal @HSBC_UK customer since 2005…but when you really need the help to make a simple sameday payment at the branch, it’s an 1.5hr wait to see a human being with no option to book an appointment, so here I am away from my work and no idea when I’ll get back.

  • P2EKY David Peek (@P2EKY) reported

    @HSBC_UK Clearly the worse bank. Every other bank opens accounts in minutes. After a week still nothing. I won’t waste my time on a complaint I’ll just close the account if you ever manage to open it that is. Your abysmal customer service rating is well deserved!

  • darren1man1bike Daz Speck (@darren1man1bike) reported

    @rubyeyelashes @HSBC_UK @BarclaysUK Yes, shockingly bad customer service. I have been with them for about 30 years as well. Moving to Barclays.

  • rubyeyelashes Sam (@rubyeyelashes) reported

    @darren1man1bike @HSBC_UK @BarclaysUK That’s awful

  • TheBristolPist1 THE BRISTOL 'DIVINE UNICORN' SOCIETY (@TheBristolPist1) reported

    Every few months @HSBC_UK block my bank cards from #crypto exchanges which I have to painstakingly fix by calling their call centre in India. The same HSBC is eternally happy for me to blow hundreds each month on wine clubs, restaurants, pubs etc. Alcohol good Investing bad.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as

  • queenofshallow Queenofshallow (@queenofshallow) reported

    @HSBC_UK Thanks for your responses but lodging a complaint won’t change my branch back. I was never aware of any consultation and where as I understand the business decisions behind it, it no longer suits MY needs as a customer.

  • molle_x moll elizabeth (@molle_x) reported

    @HSBC_UK absolutely shocking customer service. Been on the line 45 mins now and nothing. Can’t even use my bank account