HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 03/03/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahJo57160460 SJones (@SarahJo57160460) reported

    @HSBC_UK what is going on! Lost phone in canal - can’t access my online banking with new phone! Numerous phone calls your agents can’t get it sorted. No branches - no service. Not happy. #digitalsecuritymess

  • justsayingok2 Just Saying (@justsayingok2) reported

    @doormirror @HSBC_UK What rubbish, name one month that has been put aside to solely support white history. If you don't like British history, well!

  • MelBrownStudios MEL BROWN STUDIOS (@MelBrownStudios) reported

    @HSBC_UK gotta say your customer service in the fraud prevention dept is shocking! I have been hung up on x2 and this is my 6th call to try to sort out my credit card being replaced! It shouldn’t be this hard! Surely!

  • mcridgewood Mark McC (@mcridgewood) reported

    @HSBC_UK truly the worst service of any financial institution I deal with. Just wasted an hour on chat trying to stop a fraudulent charge to be told I can’t.

  • pickreports Louise Pickering (@pickreports) reported

    @HSBC_UK your business internet support is absolutely terrible after 24 yrs I am leaving , you don’t deserve customers and I shall make it my personal challenge to let the world know . Plenty more places to take my money

  • Lindalodge007 Linda Lodge (@Lindalodge007) reported

    @HSBC_UK epic fail by not being able to contact anyone to resolve issues!!!

  • glovelace Graham Lovelace (@glovelace) reported

    Hey @HSBC_UK when are you going to fix your mobile banking app? I’ve followed all the advice and reinstalled it several times and still it crashes when trying to open it on my iPhone. How do I take this complaint further?

  • clive2702 Clive Wallace (@clive2702) reported

    @HSBC_UK the online banking app on iPhone is not working this morning. Can’t get it to open

  • Clem109 Clem (@Clem109) reported

    @HSBC_UK keep trying to call your customer support but after a while the call just fails…

  • JRupes JustRupes (@JRupes) reported

    @HSBC_UK @N_T_S I can't even... 81 hectares is less than 1km, that would not even offset the damage from the trees cut down to send out paper statements! Not to mention you've charged me for 4 years to have a dormant business account sending me paper statement every month, I opted out! SMFH.