HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 04/01/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinMer8 Erin Meredith 💐 (@ErinMer8) reported

    @_willhand @HSBC_UK I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @ylihao Nearly a week after issuing an update of the #hsbc uk mobile banking app that broke the app working with iOS 15 - and still nothing.

  • LeighHo06058915 Leigh (@LeighHo06058915) reported

    @HSBC_UK @kg_beta Anyone else still got this issue ? We are on ios15 beta 8 and I still can’t load the app ?!?

  • pangwing pangwing (@pangwing) reported

    @JamesFlanderss @HSBC_UK @MoneySavingExp Finally some acknowledgement of their failed processes! We went with NatWest and are up and running. Our experience with HSBC has definitely put me off ever banking with them again. Just the stress of trying to get a sensible resolution through their "support" was enough for me!

  • ReneeReagon Renee Reagon (@ReneeReagon) reported

    @HSBC_UK I can't get hold of anyone at HSBC. Nobody is responding on Live Chat. Your customer service is non-existent.

  • dripizzle Drizzle (@dripizzle) reported

    @originalblez @eddieclarke96 @HSBC_UK Exactly, I cannot access my banking account at all.

  • iPoof *iJabbed* (@iPoof) reported

    @eddieclarke96 @HSBC_UK @bat1150gs Was told last week there would be a fix this week. It had been working fine up until you updated the app last week. The final release of iOS 15 could be next week. You need to update the app this week please!!

  • twtt3rtalks wannabe (@twtt3rtalks) reported

    @HSBC_UK your latest iOS app update has broken my banking app and i now cannot get into it once again

  • twtt3rtalks wannabe (@twtt3rtalks) reported

    @HSBC_UK yes i am using the beta and it was working fine until the update this morning

  • _willhand Will (@_willhand) reported

    @HSBC_UK I have a question about my account application, please can I have help with this?