HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/17/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew49_fox Andrew Fox (@andrew49_fox) reported

    @HSBC_UK Disgraceful service offered to my mother this morning . Seemingly if you lose your credit card and don’t use Internet banking you just put the phone down on customers without sorting the problem out !!

  • Anthony10645549 Anthony Fisher (@Anthony10645549) reported

    @fedgebaby @HSBC_UK Having trouble getting on. The app doesn't even let me get to the login page before it force closes. This has been happening since Tuesday!

  • Junaid13172214 Junaid (@Junaid13172214) reported

    @HSBC_UK I would to apologise to your twitter team I was not there fault I know it very hard to working under pressure please accept my apologies

  • NicoleBoden7 Nicole Boden (@NicoleBoden7) reported

    @HSBC_UK your android App isn't working. The app won't open at all and it makes it impossible to use online banking as you need to generate a security code to use the desktop version. Are you looking to fix this?

  • p33tew P33TE W (@p33tew) reported

    @HSBC_UK This was around 00.30 UK time, could login but no access to any accounts. No accounts were shown on website or app. No message for system maintenance etc.

  • dksesh Sesh (@dksesh) reported

    Hi @HSBC_UK is your free current account switching service available only for new customers or do you offer it to existing customers who are looking to consolidate their current accounts from other banks to yours. Thankful for any info.

  • landofspike Spike Gerrell (@landofspike) reported

    @HSBC_UK You must be aware that your mobile app isn't working. I can't access my account. Your service is not good enough. Sort it out.

  • xBelle81x Melanie (@xBelle81x) reported

    @HSBC_UK When is the mobile banking app issue for Android likely to be resolved? App will not open for almost a week now, cannot use the website without app, cannot reinstall as that locks account and previous experience contacting via telephone is frustrating to say the least

  • Lorrain08472531 Lorraine (@Lorrain08472531) reported

    Cannot believe I got through but now on hold again and transferred to another department without even listening to what I was saying. Bloody disgusting service. @HSBC_UK

  • bigjeeee Graham Murphy (@bigjeeee) reported

    @HSBC_UK just signed up for a credit card to then wait 90 mins to be hung up on 3 times with support ... is this the service I can expect from you HSBC?