HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/14/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark010177 Mark Barnett (@Mark010177) reported

    @HSBC_UK @SylviaR66233305 Are you aware of an issue with the app today? It doesn’t even open ?

  • FootLogic Foot Logic Tadcaster (@FootLogic) reported

    @HSBC_UK my mother would like to close her ISA,open a current account to pay direct debits.I have spoken to customer services who inform me I can’t make an appointment at branch,she told me to do it on line but I can’t as she doesn’t have an email address what do we do ?

  • Bogca_87 Bogca (@Bogca_87) reported

    Hey @HSBC_UK, Any update ok the app on ios15? I know it’s been an ongoing issue for days, but I really need to do some banking and I cannot log in on any device as my authenticator is in the app as well. Very frustrating

  • ajayf86 AJ (@ajayf86) reported

    @HSBC_UK Thanks Ivon, I reinstalled it and it's working

  • Dreammeditation Jo Dreamweaver (@Dreammeditation) reported

    @HSBC_UK I am currently speaking to customer service! My email is valid and my mobile number is valid but no one is helping!

  • squidgames89 SquidGame89 (@squidgames89) reported

    @itvMLshow @HSBC_UK HSBC's critical banking app is not supported by the new Apple iOS or by users of the google pixel 6 pro - HSBC seem to have no date as to when users will regain access to their accs. Those who switched to digital keys are effectively locked out. #help

  • AngelaStrangela RipStitCh RanTipOle (@AngelaStrangela) reported

    @HSBC_UK I see you are involved in the the vast funding of fossil fuel. I am a lifetime customer. I will change to a green bank if you do not do something to prevent the terrible destruction you are party to. And I mean it 100%. #climate #ClimateActionNow #COP26

  • ajayf86 AJ (@ajayf86) reported

    @HSBC_UK Hi Kristine, any update on this? It's still not working and I need access to my bank accounts. Thanks

  • Gurminderb Gurminder Bhogal (@Gurminderb) reported

    @HSBC_UK Oh for **** sakes, everyone jump on this bandwagon

  • leesiemaszko Lee Siemaszko (@leesiemaszko) reported

    @HSBC @HSBC_UK shite customer service at Allerton Road, Liverpool, make more staff available!