HSBC

Is HSBC down in Ipswich, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ipswich, Suffolk, England 01/13/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported from Harwich, England

    @HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • chloejhancox Chloë Owen (@chloejhancox) reported

    @HSBC_UK hi, I'm having trouble resetting my Digital Secure Key - after going through l the steps it says the service is unavailable. I tried last night and again this morning.

  • Del_Preston Del Preston (@Del_Preston) reported

    @FernBrady @MisterABK @HSBC_UK If they haven't tried to collect it in the past 10 years it's statute barred under the Limitations Act. Don't pay that ****.

  • Toadsanime Ryan Brown (away!) 🎮❄️ (@Toadsanime) reported

    @FernBrady @trichoglossus @HSBC_UK Paying for this collection service would have cost them more, surely lmao? (I know this is probably all automated)

  • carlhendy Carl Hendy (@carlhendy) reported

    Also, the @HSBC_UK first-line support team are giving out "Customer Care" email addresses that do not work.

  • kirst_a1 Kirstin Airs (@kirst_a1) reported

    @HSBC_UK tried using the phone number on your website to call as my digital secure key battery is dead - what is the best number to call as none seem to be in use

  • ROU_Specific ROU Specific & Limited - #FBPE (@ROU_Specific) reported

    Can someone at @HSBC_UK DM me to get online banking setup. I have been round in circles for hours with your automated messages and advice. Terrible #customerexperience so far #HSBC. Not a patch on @LloydsBank or @firstdirect.

  • ZannaW2 Zanna W (@ZannaW2) reported

    @HSBC_UK when are u gonna get the app working???? I need to transfer $’s 4Xmas!!!! 3days!!!!!!

  • charliebanks Charlie Banks (@charliebanks) reported

    @fitbit @HSBC @HSBC_UK Fitbit Pay support? It's been years...

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • TheRealRevK 𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported

    @FernBrady @HSBC_UK Don't forget to send the bank, the new company, and the debt collection company, subject access requests to get all data they have on you :-)