HSBC

Is HSBC down in Horley, Surrey, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Horley, Surrey, England 01/12/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Horley, Surrey, England

The most recent HSBC outage reports came from the following cities: Dorking and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Login
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • howlinmadmurdoc Murdock (@howlinmadmurdoc) reported from Crawley, England

    @HSBC_UK can I change my saving account names@on your website

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Claudie_pops Claudia Innes (@Claudie_pops) reported

    @HSBC_UK Not working for me either. Reinstalled multiple times but keeps crashing on launch.

  • WillAWay Will Daniel-Braham (He/Him) (@WillAWay) reported

    @HSBC_UK Day 30 of no human being calling back as promised!!! Been wanting an account opened since 22nd August! Continuous virtual loop and repeatedly told someone will call to help. No humans in branch for Business Banking #BringBackHumans

  • DreyfusJames James Dreyfus 🟥 (@DreyfusJames) reported

    **** @HSBC_UK. And their rude and useless staff at the Chiswick branch. ATM takes my card, won’t give out money. Now staff REFUSE to put a sign on the machine to warn other people.

  • psmcg76 Paul McGee (@psmcg76) reported

    @DreyfusJames @HSBC_UK Sounds like awful service.

  • Laurie_Eli Lauren (@Laurie_Eli) reported

    @HSBC_UK @Claudie_pops Hi. I’m having the same problem. I phone SE (the old type)

  • girish_127 Girish (@girish_127) reported

    @HSBC_UK The mobile app is still crashing for me. I use mobile app to generate the security code, which means I am not able to login to online banking. How am I supposed to do any transactions ?

  • Friendbearx 🌸Friendbear🌸 (@Friendbearx) reported

    @DreyfusJames @HSBC_UK I've given up with customer service everywhere. No bugger cares!

  • LisaFloyd32 Lisa Floyd (@LisaFloyd32) reported

    How do I get @YourSSE and @HSBC_UK to answer their phones please!?? I need to sort important queries for a vulnerable person who does not use online services. I'm doing my best here, any help please?

  • oldscousema LornaFitzpatrick💚🤍💜 (@oldscousema) reported

    @DreyfusJames @HSBC_UK I get soooo cross about poor customer service. Some things ate out of the hands of individuals but being pleasant and helpful can't be that difficult.

  • Richard80661947 RichK (@Richard80661947) reported

    @HSBC_UK Your app still keeps crashing. Doesn’t even get to login screen before it bombs out. Been long enough for u to fix it. Absolute shambles.