Is HSBC down in Dorking, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dorking, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (15%)
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Login (10%)
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Transactions (8%)
Live Outage Map Near Dorking, Surrey, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Murdock
(@howlinmadmurdoc) reported
from
Crawley, England
@HSBC_UK can I change my saving account names@on your website
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dowager Phoebe of Phickledom 🇺🇦💙💛
(@Mistyff999) reported
@HuwLane1 @HSBC_UK To be fair to HSBC, this must be either an intermittent issue or only affecting some users as I've successfully transferred between accounts about half an hour ago
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Lisa Little
(@lisalittlebobs) reported
@HSBC_UK why are your online banking services down?
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Sam Myers
(@real_sammyers) reported
@HSBC_UK is your banking app down this morning? Had to set a secure passcode now it won’t let me log in…..?
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Ant Northgraves
(@AntNorthgraves) reported
Hey, @HSBC_UK. The online banking app was fine as it was, why did you make me change the simple (and secure) fingerprint scan to log in to a pointless new 6 digit key? Now I can't log on despite making one because "the service is currently unavailable".
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Papieh
(@Pinkraide) reported
@tinywelshdragon @HSBC_UK I can't access my account,@firscracks was my helper .hit him up
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Sir Literate Cynic
(@LiterateCynic) reported
@HSBC_UK Now working. 👍
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chriswoodman_photography
(@Chris_woodman_) reported
@HSBC_UK Thanks very much, I checked on the website and it said all services working.
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Karl Storr
(@karlstorr83) reported
@HSBC_UK log into the app for it to ask me to create a new pin code to then get service unavailable. If you're going to make changes at least make sure it works.
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Sarah taylor
(@SarahTrafford77) reported
@HSBC_UK Seems to be working now thankfully
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missmcqu 🐝 💙🍷
(@missmcqu) reported
@HSBC_UK just tried to log into my banking app, told to set up six digit code and now the app service is ‘unavailable’. What’s going on? #annoying