Is HSBC down in Dorking, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dorking, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Dorking, Surrey, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Dorking |
Login | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Murdock
(@howlinmadmurdoc) reported
from
Crawley, England
@HSBC_UK can I change my saving account names@on your website
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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jez
(@Jez_Stott) reported
@HSBC_UK Had the account for several weeks, can’t access online or app due to ‘security‘issues. Still waiting for another security code (waited 2wks) and nobody can explain the problem!
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C E O
(@CEO41938006) reported
@HSBC_UK Even simple things like trying to log into the app after switching phones is impossible without calling your customer service. I just did it with Monzo and it took 1 minute via email link. COO should be fired!
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rich16
(@rich1603877076) reported
@HSBC_UK My mobile app on iPhone will not open, it flashes straight back to the mobiles home page. What can I do to get it working as I am in the process of swapping phones and need to have it open before i sell the old phone
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𝙆𝙀𝙍𝘽
(@Kerb) reported
Big shout out to @HSBC_UK who after months and months are still unable to give me access to the money in my own currency account and can't work out why. This is why #DeFi is going to destroy you, you total ******* amateurs.
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S O
(@Sorlowska) reported
@alexandratroyna @HSBC_UK Same here - HSBC app crashes on my iPhone 8 with the new iOS 15.1. When is the fix coming out?
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK Being a customer of yours with a years salary in savings seem to be a barrier to getting good customer services from you though. Why doesn't anyone answer the phone ?
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Euan
(@Kleggnutt) reported
@HSBC_UK Any chance of fixing your Android mobile app so us Pixel 6 users can actually access our accounts? Would be nice...
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Rachel Charlick
(@rachelmanners) reported
@HSBC_UK I upgraded my iPhone and now can’t open the HSBC app so have no access to my banking. It flashes the Home Screen the crashes every time. Pls help! Thanks
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Liz Engelsen
(@liznylon) reported
@JoMurph61436123 @HSBC_UK I’m having the same issue @HSBC_UK please advise urgently