Is HSBC down in Guildford, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent HSBC outage reports came from the following cities: Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| Cranleigh |
Mobile App | |
| Surbiton |
Login | |
| Guildford |
Transfer | |
| Guildford |
Mobile App | |
| Farnborough |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Howroyd
(@HowzaDoo) reported
@prince_okemini @HSBC_UK I've had the same problem, absolute joke of a bank! HSBC need to sort out there atrocious customer service and stop committing financial fraud with their customers, that might help with the cost of living!
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elle👩🏻🔬🧜🏽♀️
(@elliehurer) reported
@HSBC_UK Hi, I’m having issues with the online banking saying my digital banking is suspended but I’ve been trying to call for over an hour and I’ve not got through. Can I DM you?
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Chris Wiles
(@AgentBigDave) reported
Wow @HSBC_UK what a struggle to make some really basic enquiries…. Online banking, chat and telephone service appalling.
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Junaid
(@LordJunaid1) reported
@HSBC_UK please can you help me
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Jim Patterson
(@MrJim_Patterson) reported
from
Dundee, Scotland
@HSBC_UK The number you provided in the tweet, I spoke to a operators then they transfer me - I get cut off at that point but I did successfully get through to fraud dept once, apparently it was the wrong fraud for him then he cut me off! Top service lads
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Kerry Yarwood
(@MrsYarwood2014) reported
Seriously thinking about leaving @HSBC_UK after 27 years of banking I’m fed up of being given the run around with false promises and terrible customer service!
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MrJDrew
(@MrJDrew1) reported
Appalling customer ‘service’ (there is none). @HSBC_UK @HSBC
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scott cresswell
(@crezza88) reported
@HSBC_UK Hi, I have raised a complaint but don't seem to be getting any replies. I have tried to contact you numerous times on phone and app chat but nobody seems to be able to help. How can I speak to someone who can help me?
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Heidi Holt
(@hhgedney) reported
@HSBC_UK I need someone to contact me urgently please about a 5 week old problem. That no one wants to take responsibility for .
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Katie Davis
(@KSD0703) reported
@HSBC_UK you are truly awful!