Is HSBC down in Guildford, Surrey, England?
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The latest reports from users having issues in Guildford come from postal codes GU1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (16%)
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Transactions (7%)
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Website (5%)
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Transfer (3%)
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Withdrawals (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent HSBC outage reports came from the following cities: Guildford and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Transfer | |
| Guildford |
Mobile App | |
| Farnborough |
Mobile App | |
| Walton-on-Thames |
Mobile App | |
| Godalming |
Mobile App | |
| Hindhead |
Login |
Community Discussion
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HSBC Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrea Hay #FBPE, #BLM, 🇪🇺🇬🇧🇫🇷🇻🇦
(@AndreaHay10) reported
from
Headley, England
@wmarybeard @HSBC_UK My husband opened his account at @RBS in 1966. I think they only have bots working for them now. Used to be great but now under the mattress would at least be contactable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kudos Exec Transfer
(@kudosexecutive1) reported
Has any business with a @HSBC_UK business account and app, had issues recently in trying to make a payment to an established supplier via the app?
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Stuart Griffin
(@StuartGriffin23) reported
@HSBC_UK iOS 12. I was told there was an issue and yet you haven’t updated the service page. Then what is the point of that page?
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PJ (Surname) 🤦♂️
(@jesta180) reported
@HSBC_UK particularly slow tonight. 30 mins on hold because the app has blocked me out of ALL of my banking access
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Niyu Lin
(@LinNiyu) reported
@HSBC_UK I have problem logging into my account via your banking app. My phone is a Huawei Pro 40. Pls can you sort this out ASAP?
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Ness
(@Vanessa124125) reported
@HSBC_UK Hi.I have a savings ac. I don’t want to withdraw nor do I want to add to it atm. I’ve had msgs upon login saying it’ll be closed if no activity. I did online chat & they said HSBC policy is there needs to be a debit & credit very 3mths. If I withdraw, I lose interest for that mth
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Paul berman
(@paul2ascot) reported
@HSBC_UK I’m trying to get an update on a section 75 claim for a week now, a call back was requested but no reply, a complaint was raised, managers spoken to and I’ve held on on calls for over 45 minutes with no message. Can you help please, this isn’t what I expect from HSBC.
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Michael Larkin
(@MichaelLarkin17) reported
@HSBC_UK 2/2 she was reading from a script and would not listen that I had not entered any account number as I was using Truelayer. She put the phone down 😮 Although you would think there would be some sense check I had already transferred 2 payments to this account this week !
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Emma Tetlow
(@FrecklesFieldo) reported
@HSBC_UK I know where the branches are, it's just incredibly difficult and a real nuisance to get to the nearest one. Can't understand why you close so many branches when there is obv still a need to access them for things like this. Can I close my account without having to go in branch?
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pangwing
(@pangwing) reported
@jopearce111 @HSBC_UK Jo - any update on this as we have the same problem?
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Jay Kenobi
(@JKKenobi) reported
Apparently @HSBC_UK were unable to call *my husband* back the THREE times they promised to, because they didn’t have *my* phone number. That made it ‘literally impossible’ to do so.