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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Gosport, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gosport, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Gosport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Gosport, England

Latest outage, problems and issue reports in Gosport and nearby locations:

  • shanghaisaint
    Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • PompeyTuxCat
    Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

  • Coastguard
    Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_ruthie
    Ruth Irvine (@Big_ruthie) reported

    @HSBC_UK Appalled at HSBC's lack of concern to customers experiencing the fraudulent use of their home address for credit card abuse. Issue raised on 04/04 but still unallocated, told today they have up to 30/05 to respond. This is the escalation process. HSBC approved this CCard

  • ujagga12
    UJ JAGS (@ujagga12) reported

    Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

  • JillSR
    Jill Richards (@JillSR) reported

    @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

  • joannebridge10
    joanne bridge (@joannebridge10) reported

    @HSBC_UK NEED HELP URGENTLY NO CONTACT NO. WORKS ON HOLD HOURS FRIENDS DADS BANK ACC EMPTIED HES DEAF AND LOSING WILL TO LIVE WHO CAN HE EMAIL FOR VITAL HELP HE IS VUNERABLE

  • Seana_clarke
    seana clarke (@Seana_clarke) reported

    Banks used to value loyal customers - literally got off a phone with @HSBC_UK customer service and was told there is no benefit of my having a HCBC account - that hit a spot - now to shop around after 10 years

  • MeyerJasna
    Jasna Meyer (@MeyerJasna) reported

    @HSBC_UK stole my money. Thank you for your patience, upon checking on your account, I can see the indemnity claim has been initiated. However, the will contact you regarding the request with in 5 working days. Due to bank holiday from 7th April, you have not receive the call,

  • HGMDewhurst
    Hal Dewhurst (@HGMDewhurst) reported

    @HSBC_UK Hi withdrew money at Bolton Branch this am. Was given too much money - spent 1 hour on the phone no one can help or connect me to branch to tell them!!

  • SwiftMythik
    lolGriffin (@SwiftMythik) reported

    @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

  • thoang1000
    Toan Hoang (@thoang1000) reported

    @Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.