Is HSBC down in Derby, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Derby come from postal codes DE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derby, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Derby, England
The most recent HSBC outage reports came from the following cities: Derby and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Website | |
| Nottingham |
Transactions | |
| Nottingham |
Mobile App | |
| Nottingham |
Mobile App | |
| Derby |
Transfer | |
| Nottingham |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Ethan Clarke 🏳️🌈
(@stigzy) reported
from
Ilkeston, England
"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@HSBC_UK is the app not working?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Budd
(@ovationchris) reported
HSBC now insist on evidence that will take 10 working days to generate. Son cd have opened an account with Starling (among others) in the time it’s taken him dealing with HSBC today alone. So, @HSBC_UK, have a wild stab in the dark: will my son ever be a customer of yours?
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Billie Hendrix
(@wassakingtoagod) reported
HOW CAN I BEEN BROKEN DOWN AND WAITING FOR @TheRAC_UK FOR OVER 10HRS SINCE LAST NIGHT AND THEN THEY SEND A NON COMPLIANT RESCUE VEHICLE????!!!!!!! @HSBC_UK TELL ME HOW PLEASE HOW????!!!!
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Simon Vassallo
(@smvassallo) reported
@HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get a the digital key generator separate from the main mobile banking app?
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Chris Budd
(@ovationchris) reported
Son trying to cash in his @HSBC_UK child trust fund. They need a bank statement to prove ID. No one has paper bank statements any more. 3 trips to HSBC, still not resolved. Goes to Natwest to ask for help. They say “HSBC CTF? Yeah, we get lots of problems with that”.
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James Sangster
(@JamesSangster18) reported
@HSBC_UK Hi Stef my problem is : We are trying to get online banking running for my wife . successfully loaded the app on her tablet trying to get.didigital key your end says it will email a code to my email address however it never reaches me
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Graham Hughes
(@EveryCountry) reported
.@HSBC_UK uses a MOBILE PHONE NUMBER (+447537438060) to text its customers when it thinks fraud has been committed on their account. The text directs customers to call a non-geographic landline number. Call it & you're asked to give your bank details. Anyone spot the problem?
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Stuart Devons
(@stuartdevons) reported
@HSBC_UK you possibly have the WORST TELEPHONE CUSTOMER SERVICE. I am really glad I bank with @firstdirect & not #HSBC. I wish @firstdirect did childrens accounts then I would not have to be on hold for ages, AGAIN, to ask why an online banking number still hasn't been sent
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Ziaur Rahman
(@Ziaur_2005) reported
@HSBC_UK to wait 36mins on the phone for customer service and still saying "all our advisors busy pls stay on the line" is absolutely disgusting!
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Jo Hanna Pearce
(@jhannapearce) reported
@HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!
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Branwen Bell
(@BranwenBell) reported
@HSBC_UK I am trying to open a flexi saver account online but cannot do it. I am not an existing HSBC customer and my local branch cannot help. Advice please.