Is HSBC down in Derby, England?
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The latest reports from users having issues in Derby come from postal codes DE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derby, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Derby, England
The most recent HSBC outage reports came from the following cities: Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Mobile App | |
| Derby |
Transfer | |
| Nottingham |
Transactions | |
| Derby |
Transactions | |
| Loughborough |
Mobile App | |
| Derby |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@HSBC_UK is the app not working?
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Ethan Clarke 🏳️🌈
(@stigzy) reported
from
Ilkeston, England
"Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ciarán
(@CiaranCR7) reported
@HSBC_UK hi I spent 20 minutes waiting on getting through to one of your customer services advisors and when they answered they hung up the phone on me! Totally unacceptable.
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Marc Hodge
(@sledge13) reported
@HSBC_UK your customer service is beyond terrible, live chat never online, ring back service no longer available and no one ever answers, the local branch can't sort business banking either, total joke clown bank #hsbc #bank #uk
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LDC Via
(@ldcvia) reported
@HSBC_UK Hi. Quick suggestion: when issuing new security devices to customers, why not de-activate the old ones automatically? Having to wait in a call queue twice-over to sort this out doesn’t help anyone 😞
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Richard White
(@Richard_PharmaG) reported
@pcardno @MartinSLewis @HSBC_UK Aargh, will banks never learn? My cousin was caught out by the same change made by a different bank earlier this year. Thankfully the issue was identified in his very first transaction, when he paid £1500 for a cheap printed holiday hoodie to a (very surprised) friend...
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John hayek
(@john_hayek) reported
@HSBC_UK way below standard service for premier . A card delivery still hasn’t taken place 2 months on as some Sherlock Holmes manager in tooting broadway branch decided to stop it for no reason and customer service are non the wiser . The service is more fitting of dark ages
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dylan
(@dylan69755197) reported
@soldieronorg @HSBC_UK I was having the same problem until I massaged @FOSTRE_TECH01 on Instagram He helped me out I had to recommend him
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Steve Forster
(@SteveFo93693852) reported
@HSBC_UK trying to resolve internet banking issue; been waiting 90 minutes for some one to answer. WTF is going on here
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Soldier On!
(@soldieronorg) reported
@HSBC_UK Pls can someone call us? Received an odd looking email saying you're going to close our account unless we complete an update form. There are grammar errors and the questions are not relevant to a charity like ours. If legit, please DO NOT close the account w/out calling.
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charlie
(@xxxxcccxxggg) reported
@HSBC_UK I have been locked out of my accounts for almost a week now, spent hours on hold and online chat is useless and call backs are pointless. I just want access to my money, not that difficult is it 😡
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Wendy
(@jasperkitten) reported
@HSBC_UK I'm not sure there's much you can do other than employ more customer service agents. Luckily, despite a more than 40 minute wait, Andy was super helpful. I feel bad for your people who must get so much flak from frustrated customers - I hope you appreciate and reward them well.