HSBC

Is HSBC down in Derby, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Derby, England 02/13/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @HSBC_UK is the app not working?

  • cattykin Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

  • liamhobbs vieux blaireau 🦡 (@liamhobbs) reported from Sandiacre, England

    @HSBC_UK trying to log into business account but not working on PC or app, any problems?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • janephillips50 JaneEP (@janephillips50) reported

    @HSBC_UK Still no security number and no access. Incompetent and unacceptable.

  • hamishchamp Hamish Champ (@hamishchamp) reported

    Aaaaahhh, another day, another interminable wait to speak to someone at @HSBC_UK. Apparently my call is important to them...maybe the bank could employ more people at its help centres to speed up the process?

  • PatrickSuttonUK Patrick Sutton (@PatrickSuttonUK) reported

    @benjaminbutter @HSBC_UK Genuine texts from banks and other large companies will show as being from that company (eg 'HSBC' rather than a phone number). That's the thing to look out for. And if in doubt, find a number to call directly from the company's website!

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    Today is a nightmare - @HSBC_UK security systems won't let me reset via app as security key needs to be redirected from old (DEAD) mobile. Online reset needs security key which I can't access from new mobile as app won't work - talk about circle of ouroboros!

  • ImadAhmed Imad Ahmed, PhD 🔶 #BLM (@ImadAhmed) reported

    @HSBC_UK Waited 62 minutes & no service. The person who asked me to hold didn't check in once. How difficult is it to offer a very basic service? Emailed @financialombuds Will be shopping for a bank w/t ties to slavery, ***** & that doesn't rank as 13th financier to fossil fuels

  • AlThad Thadius Albert Denton (@AlThad) reported

    @HSBC_UK Thank you. I have sent it to both the text service and emailed it to your team.

  • simonhall1974 Simon Hall ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    @HSBC_UK @AgeasUK @Lightroom PLEASE stop hiding behind #covid as a convenient excuse for poor service. Its now not really wearable as and excuse.

  • mwg_ Dai Bando (@mwg_) reported

    @HSBC_UK complete joke for customer service. Calling up to convey fraudulent activity and I’m on hold for 40 mins and still waiting. Should have left a long time ago 🙄🙄🙄

  • Craigcooper007 Craig Cooper 💙💙💙 (@Craigcooper007) reported

    @HSBC_UK hello there just to bring to your attention I'm not a customer of yours I just had a text message saying I owe you money it's a scam I just thought I'd let you know about it

  • ImadAhmed Imad Ahmed, PhD 🔶 #BLM (@ImadAhmed) reported

    @HSBC_UK Good grief! I've been put on hold for 46 minutes and counting. This is NOT Premier service delivery.