HSBC

Is HSBC down in Derby, England?

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The latest reports from users having issues in Derby come from postal codes DE1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Derby, England 11/21/2024 04:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Derby, England

The most recent HSBC outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Transactions
United KingdomLoughborough Mobile App
United KingdomDerby Mobile App
United KingdomDerby Mobile App
United KingdomNottingham Transactions
United KingdomNottingham Mobile App

Community Discussion

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HSBC Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • liamhobbs vieux blaireau 🦡 (@liamhobbs) reported from Sandiacre, England

    @HSBC_UK trying to log into business account but not working on PC or app, any problems?

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @HSBC_UK is the app not working?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewWard12 Andrew Ward (@AndrewWard12) reported

    @HSBC_UK @ChelAcutt Dear HSBC, please update your app. I have been in touch with you about not being able to use the app since 15 Nov, all the responses are the ‘engineers are working on it and can’t give time scale but fingers crossed’. There is still no update available. Please get on with it!

  • TeamMegafreakPT TeamMegafreakTraining (@TeamMegafreakPT) reported

    @HSBC_UK any reason my #hsbckinetic account won't log in?

  • wihockeyguy hockeyguy (@wihockeyguy) reported

    @WishesAndLists @HSBC_UK Stopped working hours before I updated to the new iOS, I don’t think the update is the issue. Starting to become widespread issue.

  • cjophillips Christopher Phillips (@cjophillips) reported

    @HSBC_UK Your app isn’t working on my phone since I downloaded the latest IOS & there isn’t a new update on the App Store. The ‘chat’ function on your website is a bot that says it doesn’t understand, and I called your phone line but queued for 20 minutes without reply. Help. 😳

  • polputkettleon Pollyanna (@polputkettleon) reported

    @HSBC_UK on hold for over an hour for the last 3 days trying to get through to a human… sort out your customer services - this is appalling!!! 😡

  • jezdolan Jez Dolan (@jezdolan) reported

    @Sandra25San25 @HSBC @HSBC_UK HSBC are awful. I had ongoing problems with them, but FAR worse in their ongoing global investment in fossil fuels. Building coal-fired power plants in developing countries to make money for shareholders. Corrupt. Do not use.

  • Patrick31089171 Patrick Bell (@Patrick31089171) reported

    @HSBC_UK hello hsbc. You locked me out of my account because I authorised a money transfer and now your customer service line is so terrible I cannot unlock it. Respond back sometime so I can start living my life again. Xxx

  • WishesAndLists EHARRIS (@WishesAndLists) reported

    @HSBC_UK I upgraded to the latest version of IOS and now the app isn’t working. I DM’d you & was told to ring the online banking team to get them to help reset the app. I rang but was cut off before I’d even finished explaining the issue. How can I get this app problem resolved?

  • jilliee73 jilliee73 (@jilliee73) reported

    @HSBC_UK Why? They are never correct, it's a waste, a security issue and if you can do it for other accounts why not these?

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    Received letter from @HSBC_UK saying to call them on 03455 857 567, which gives a recorded message saying the number has changed… to 03457 404 404 (I kid you not they choose the world's most famous error code as their number)