HSBC

Is HSBC down in Derby, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derby come from postal codes DE1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Derby, England 02/07/2025 18:10

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Derby, England

The most recent HSBC outage reports came from the following cities: Derby and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Transfer
United KingdomNottingham Transactions
United KingdomDerby Transactions
United KingdomLoughborough Mobile App
United KingdomDerby Mobile App
United KingdomDerby Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @HSBC_UK is the app not working?

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 38wibblewobble Bobby E (@38wibblewobble) reported

    @HSBC_UK @CatherineDunn8 to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead.

  • 38wibblewobble Bobby E (@38wibblewobble) reported

    @HSBC_UK @paul_hammant to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead.

  • Jamie_M_G Dragon Rider 358 (@Jamie_M_G) reported

    @HSBC_UK your customer service sucks so much! My partner has been bounced around, hung up on and just had a deadline answer. Not good enough

  • PokketGM 𝙋𝙊𝙆𝙆𝙀𝙏 (@PokketGM) reported

    @HSBC_UK I don't want your help. I want to share my frustrations about your company with you. On top of that, you're ignoring someone who's actually trying to have a conversation with you on this thread.

  • rkd11983 Raj (@rkd11983) reported

    @HSBC_UK I already have called and have raised a formal complaint and wasted enough time- in excess of an hour trying to resolve this.I have provided my case number so please call me as this will be linked to my account. Loyal customer for over 20 years …not impressed 😔

  • Fordy_969 Nathan (@Fordy_969) reported

    @HSBC_UK hey if ive found someone else’s card, how do I report it as lost? Can’t find a way to do it via the website :)

  • shahidkamal Shahid Kamal Ahmad (@shahidkamal) reported

    Hello @HSBC_UK — I’m a business customer. Tried your chat. They told me to call your number. 22 mins on hold and counting. This is inconvenient and you’ve made some of my money disappear into a black hole since the 3rd and won’t do anything until the 17th. Unacceptable.

  • claire_c_88 Claire C (@claire_c_88) reported

    @hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow

  • _DaveGiles David Giles (@_DaveGiles) reported

    @38wibblewobble @HSBC_UK Have just had a DM chat with an HSBC support person and got the app working again.

  • PokketGM 🔴LIVE: Twitch.TV/PokketGM (@PokketGM) reported

    I have been passed around your bullshit fraud teams for over 4 hours now @HSBC_UK. No one wants to accept responsibility as a team to deal with the issues I'm having, and even when they do, they still somehow manage to **** it up.