HSBC

Is HSBC down in Cowes, Isle of Wight, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Cowes, Isle of Wight, England 03/17/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _mayy_h _mayy_h (@_mayy_h) reported

    @HSBC_UK I haven’t been able@to log into online banking all day. Is there an issue?

  • MasKenya1 Erick M (@MasKenya1) reported

    @HSBC_UK I have been calling since Friday, always put on hold. Can’t sort out my urgent situation. Is this what we call poor customer service? 😩😩

  • AuntieJean1 Jean Rose (@AuntieJean1) reported

    @Albertspanner @HSBC_UK Many years ago when god was a boy I worked for Midland Bank. It was taken over by HSBC. I got kicked out in 1996. Back then customer service was everything. How times have changed.

  • Educating_UK Educating UK (@Educating_UK) reported

    @HSBC_UK please can you help me with regards to gaining evidence regarding swift copy numbers?

  • mmmmmmitch Mitch Spence (@mmmmmmitch) reported

    @HSBC_UK placed our account under review 5 months ago and have provided no info on the review for 3 months. The only contact made was to send an offer email to help with rising living costs…how about @HSBC helps by completing the review and contacting their customer of 15 years?

  • LMayhewWriter Lauren Mayhew (@LMayhewWriter) reported

    @HSBC_UK I've forgotten my username to log in. I've tried using my sort code and acc number to retrieve it, but it says Online Banking is down whenever I try. It's working for my boyfriend though... How do I get into my account?

  • chris93247956 chris (@chris93247956) reported

    @HSBC_UK I’m pretty sure the credit of nearly 10k you have given away in my name like you’ve unlocked Hatton Garden for frauds can be applied for 24/7 which surely means you should have people avail to help victims of it 24/7. This is so panick inducing in what are not easy times

  • brettwi83955581 Specialist (@brettwi83955581) reported

    @NormanBrennan to be fair , @HSBC_UK stopped my card from working on a sunday night last shop open , and i get on the phone to india to sort it out waste of time told to go in branch all because a £2 drink from asda was suspected fraud what a waste of energy that was

  • ChrisInkwell Chris Goodfellow (@ChrisInkwell) reported

    Literally every time I try to do anything through @HSBC_UK's business banking it is a nightmare. It's 45 minutes on hold to get transferred twice before anyone can help you. Every. Single. Time. Do not use them!

  • NicEagleton Nicola Eagleton (@NicEagleton) reported

    @HSBC_UK @Tesco can one of you please sort out the Pay at Pump issue? Three days after getting petrol, still £120 pending on my account even though money has been paid. Both of you blaming the other?