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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cambridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Aha.yes 💙
(@AmandaHayes6) reported
from
Pampisford, England
@HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dom O'Melia
(@happydommo) reported
@HSBC_UK have you got problems with your iOS business banking app. Have had ‘server unavailable’ messages all day now
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malvina
(@malvina41646279) reported
@HSBC_UK Yes, the security precautions was you asked me to call myself and 3h later blocked my account. I am lucky I could spend 1h on line to resolve that issue the next day.
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manhead
(@leemanhead) reported
@LloydsBank No problem, account in process of being switched to @HSBC_UK
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Sam
(@Sam87800821) reported
@HSBC_UK @HSBC_UK Thanks for the reply. I have requested one on 27 Mar and I still did not get it. Do you provide tracked mailing service as well? Thanks.
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Sam Dolan
(@MsSamDolan) reported
@HSBC_UK we’d like to open a joint current account using switch but want to keep our salary into our existing accounts and pay a standing order to the news account. Is this possible? I used the link from MSE website.
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@davehill62
(@davehill62) reported
.@HSBC_UK do you have a problem with the website , we cannot log into business banking ??
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Magic Andy Jamieson
(@Andy_Magicman) reported
So annoying that I can’t pay in cash at @HSBC_UK for my @firstdirect account at my local branch as there is no counter service. @Barclays will soon be getting a new customer
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♥️♥️ T&SCarpet&UpholsteryCleaning ♥️♥️
(@TSCarpetClean) reported
@HSBC_UK Business. I've just put the phone down, unanswered, after 1 hrs 20 mins. You close at 8pm so I figured noone was going to bother dealing with a customer now when they couldn't be bothered an hours ago. Appalling service.
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Global Assignments Agency
(@GlobalAssignme1) reported
@HSBC_UK So, I emailed you and nothing 7 days of more nothing - what does someone have to do to actually open an account. Seriously, this service by @HSBC_UK is a joke
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simon koelmeyer
(@irishsrilankan) reported
@HSBC_UK Hi Steve. Thanks for reply. I’d like help getting a print out of business account credit card from Feb 21 up to April 05 2021. Online options only go back 12mths.