HSBC status: access issues and outage reports

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  chris elliott (@chrissyell8) reported 4 minutes ago from Wakefield, England

  @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

• 
  robert wood (@wakeynumberone) reported 13 minutes ago from Wakefield, England

  @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

• 
  Tessa Rose 💙 (@tishtoshtess) reported 13 minutes ago from Sheffield, England

  Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

• 
  Lauren Jayne (@Lauren_Jayne08) reported 14 minutes ago from Darton, England

  @HSBC_UK is your app down today??

• 
  Debbie 🃏 (@Dragongirl74) reported 52 minutes ago from Sheffield, England

  @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

• 
  Matthew Blackwell (@MatthewMillers) reported 60 minutes ago from Sheffield, England

  @HSBC_UK terrible service at crystal peaks branch today not good enough 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Pal (@ravipal1214) reported 4 minutes ago

  @HSBC_UK I have a situation: I opened an account using your app (all online). All checks passed, but the account now has an incorrect name and no clear way to fix it. I've tried online support and visited your branch. How can I escalate this and get it resolved? It has already been few weeks any help is greatly appreciated

• 
  White Apathy (@fundcruncher) reported 8 minutes ago

  @HSBC_UK I'm not having issues accessing the app. Why don't you read what I've typed.

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 10 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK

• 
  Laurelin (@SnufflebeanYarn) reported 14 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Awenaio (@awenaio) reported 15 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  Iainblue (he/him)🌈 (@IainMacDonald17) reported 19 minutes ago

  @HSBC_UK dear hsbc I’ve banked with you for 40+ years why is it my brand new card contactless is not working I’ve had it 2 days it worked at @Se_Railway this morning and now isn’t?

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 21 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Andrew Hill (@AndrewRHill7) reported 24 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Awenaio (@awenaio) reported 24 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  H-D (@HDGauvin) reported 24 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.