HSBC

Is HSBC down in Askham Richard, City of York, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Askham Richard, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Askham Richard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Askham Richard, City of York, England 12/31/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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HSBC Issues Reports Near Askham Richard, England

Latest outage, problems and issue reports in Askham Richard and nearby locations:

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • snugsofa Snug - The Sofa in a Box Company (@snugsofa) reported

    @amytimminss @HSBC_UK Hi Amy, I'm truly sorry you had that experience with your bank. I'm aware you spoke to Kristy a few hours ago and she'll get back in touch early next week. Please, rest assured we are doing everything we possibly can to help. I have also sent you an email with more information.

  • SheilaVanloo Sheila Vanloo 💙 (@SheilaVanloo) reported from St Austell, England

    @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

  • JamesNunns3 James Nunns (@JamesNunns3) reported

    @HSBC_UK @HSBC can anyone help? I’ve spent hours trying to resolve this. I’d appreciate someone from HSBC, not a call centre, contacting me as I’d rather not waste more time escalating this.

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    @HSBC_UK So you implement a service that's not working, and preventing me from getting into my account, and now I still have to ring up a large phone bill to call from overseas. You have no shame!

  • amytimminss Amy Timmins (@amytimminss) reported

    1/3 Also @HSBC_UK one of your customer services in the dispute section was shocking today. Made me feel belittled and was so condescending. I honestly cannot believe the way she spoke to me. @snugsofa was sold, I’ve been awaiting my order since September but currently in a

  • Kernow_King Edward Rowe (@Kernow_King) reported

    In November my @HSBC_UK online business banking key ran out of juice. Between the phone line, the internet and in branch, I still can’t access my business account online or the app. It is so painful. HSBC, sort me out will you, PLLLLEEEEEEEEEEEAAASE?!?!

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • samoakley88 Sam from England (@samoakley88) reported

    @HSBC_UK why is it so hard to change a standing order. Says error when it’s not I’m doing everything right.

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    Hi @StarlingBank unfortunately I can't make any payments to you today because @HSBC_UK has implemented a new faulty service and I'm locked out of my account, and they can't seem to fix it or resolve the issue today. Shocking service @financialombuds

  • jaybirchwood Janie (@jaybirchwood) reported

    @HSBC_UK Suddenly not able to access accounts online as no Touch ID anymore - please advise. No way to get into my account online, and I need to asap.