HSBC

Is HSBC down in Askham Richard, City of York, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Askham Richard, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Askham Richard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Askham Richard, City of York, England 01/30/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Askham Richard, England

Latest outage, problems and issue reports in Askham Richard and nearby locations:

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Gabrielleogalla Gabrielle OGallagher (@Gabrielleogalla) reported

    @HSBC_UK experiencing online problems with verifications what timeline for fix

  • 626f62 Bob D (@626f62) reported

    @HSBC_UK why have I got a code, a pin and a password as well as concistantly being asked to setup biometrics which I cat and don't want!! But I can't login to my bank because u locked me out after I got the pin or code (I can't remember) wrong once and now I have to reset!

  • Tom_Read92 Tommo 🍻🎸⚽ (@Tom_Read92) reported

    @HSBC_UK Can I have help please, my online transactions aren’t working, I’ve tried calling but the call got cut off after 15 minutes. Very frustrating

  • Joshandtot Lesley Anne Ⓥ (@Joshandtot) reported

    @HSBC_UK Local newspapers heading down to your branch at WR1 2EJ. Can you kindly show some compassion and allow the rescuers access in order to help this poor stricken bird? Your lack of action is an utter disgrace. #NoExcuses #WildlifeCrime

  • Matthew_Leyshon Matthew 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Matthew_Leyshon) reported

    @HSBC_UK Still havnt sorted out my issue. The incompetence of everyone I have spoken to beggars belief. All I get is lie after lie. About teams working on it. I truly believe no1 gives it a second thought after the phone is put down

  • CotswoldCH Cotswold Chauffeur Hire (@CotswoldCH) reported

    Hi @HSBC_UK, do you think it acceptable for me to have not been able to access my account via BIB for two weeks? Expect no response from you.

  • RagnarBelial Ragnar (blue tick) (@RagnarBelial) reported

    @HSBC_UK Are you aware that the mobile app crashes if you want to generate a login key for the web interface? This is very counterproductive.

  • SFox1007 NArcher (@SFox1007) reported

    @HSBC_UK Dear HSBC, is it normal to have to wait one hour and half for a callback? You claim customer calls are important to you but do nothing to make the service effective. I have DM'd this also in case that helps

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • chris_sw17 Chris Kerwin (@chris_sw17) reported

    The usual massive queue and surly service @HSBC_UK in Balham. All staff busy doing nothing