Is HSBC down in Askham Richard, City of York, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Askham Richard, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Askham Richard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at HSBC
HSBC is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Askham Richard, City of York, England
The most recent HSBC outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Mobile App | |
| Wetherby |
Mobile App | |
| Leeds |
Website | |
| Leeds |
Mobile App | |
| Leeds |
Mobile App | |
| Leeds |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Askham Richard, England
Latest outage, problems and issue reports in Askham Richard and nearby locations:
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus GB
(@marcusboyes) reported
@m8_nvm @HSBC_UK Any news, as I'm still not able to access online banking on my new phone. Really frustrating... do you have an expected release or update date?
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Mary Ferguson
(@Ashtree_Comms) reported
@HSBC_UK I urgently need to log into my account but the app isn't working and I don't have a physical 'secure key'. Online chats with humans only available when logged in, bot isn't helping. You are (still) discouraging people to call you. Please advise?
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Saurav Kumar
(@Sau100rav) reported
@HSBC_UK Hi Johanna, is it possible to connect to HSBC UK through Emails? I am desperately trying to get the Digital secure key on my registered indian mobile number for my UK account, but I am not getting it. Can you please ask someone from UK customer care to call on +91 9561774405?
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Hemal Jadav
(@hemaljadav) reported
@HSBC_UK Aminata (44093964) Ryan(45179336) Need to call again as issue is still not resolved.
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi ever since I updated to the iOS 15 and also updated your app I can’t access my internet banking? This needs to be sorted asap :(
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Hemal Jadav
(@hemaljadav) reported
@HSBC_UK What is a guarantee that my next call will resolve the issue. And how log it is going to take by your telephone team to resolve that you on my next call?
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Hemal Jadav
(@hemaljadav) reported
@HSBC_UK Just ask your customer service to watch this communication and process accordingly
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H N
(@hhn_88_888) reported
@HSBC_UK how do I make an official complaint please? I am unable to access my account because of the HSBC UK app issues
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H N
(@hhn_88_888) reported
@HSBC_UK it has been 3 weeks since I have been unable to access my HSBC UK app, is this acceptable?
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.