Is HSBC down in Cambourne, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cambourne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cambourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (24%)
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Website (9%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Cambourne, England
Latest outage, problems and issue reports in Cambourne and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Aha.yes 💙
(@AmandaHayes6) reported
from
Pampisford, England
@HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🍕🔰
(@xtamorinx) reported
@itsmejereemy @HSBC_UK I’m having the same issues today - iOs 14.4.2
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Andy
(@rlmn42) reported
Looks like @HSBC_UK only have someone looking at their Twitter account during the week. Either that or they're ignoring all the screams about their online banking being down. Given the number of branches they've closed, that's basically just their only banking service now.
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DHawkeye80
(@DHawkeye80) reported
@HSBC_UK - Hi. The retail banking app on iPhone is returning a ‘something went wrong’ error upon startup. Can you look into it please? I’m using the latest version and it was working 15 mins ago.
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Generally Ed.
(@edwestmusic) reported
@HSBC_UK is the app broken? Can't get in!
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farhaambareen
(@farhaambareen) reported
@samoakley88 @HSBC_UK Still not working
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andrea stevenson
(@AngeStevenson) reported
@HSBC_UK I’m trying to pay an invoice and can’t log on to my account, when will the app be working again please? Thanks
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Kate Coote.
(@AGirlCalledKate) reported
@HSBC_UK @MrASingh @gratitudeinart I don't really care about this. What I'd like is to be able to access my account online. Please can you contact me via DM
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Ashley Richardson
(@ashr211990) reported
@HSBC_UK is the online banking down?
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Rob West
(@robwest78) reported
@HSBC_UK Is your mobile banking app not working? Anytime frame for when it will be resolved? Not working on 4G either or web browser.
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Monica Stancu
(@stancumonica) reported
@HSBC_UK hello, I'm having issues with my hsbc account. Yesterday my foreign currency account completely disappeared from my online banking system and this morning I cannot access my online banking at all. I tried logging in from different devices. Could you please look into it?