Hyperoptic Outage Report in Smethwick, Sandwell, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Hyperoptic outage reports came from the following cities: Wolverhampton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Joana Viana
(@JoanaFFPViana) reported
from
Birmingham, England
@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Williams
(@Leeroy436906) reported
@virginmedia 2 months waiting for Virgin to sort themselves out and get my internet installed. Finally gave up and cancelled today. Signed up for @Hyperoptic and within FIFTEEN MINUTES I have working internet. From the worst service I’ve ever received to possibly the best.
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Price is Right
(@sarcasm_addict) reported
@Hyperoptic when are you coming to all the Nottingham? getting fed up of overpriced, shocking customer service and little to no competition in the area.
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Traumerei
(@Im_From_Vietnam) reported
@Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??
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HyperopticCS
(@HyperopticCS) reported
@metaboy1212 @Hyperoptic We are sad to hear you will be so long without the service. :( As you have an open complaint ticket for the visit, please feel free to request updates on it. Our customer relations specialist will everything on its end to find the earliest available date for you.
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Emily Allen
(@allen_ems) reported
@HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!
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HyperopticCS
(@HyperopticCS) reported
@mrjack86_ @Hyperoptic No micking around, Jack. This looks like we re-opened a fault on the site, as part of the site is reactivated and the other still has work ongoing. Sorry for getting your hopes up so quickly, only to find out you still don't have the service.
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HyperopticCS
(@HyperopticCS) reported
@Janet4tlc @Hyperoptic We can assure you that we have no intention of providing any misinformation, and the engineer who visited the site today sadly couldn't proceed with the installation. We've emailed you with more details on this, and you can also feel free to DM us for any further help.
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MBoy
(@metaboy1212) reported
@HyperopticCS @Hyperoptic You are sad ? What makes an engineer not available for 10 days ? You telling me everytime I have a problem with you guys that is marked Urgent is gonna take 10 days ?!
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MrJack
(@mrjack86_) reported
@Hyperoptic our internet has been down in SE1 since Friday. That’s 3 times in the last couple years where internet is not fixed for several days. I’ve now spent over £50 on 4G since Sunday and you’ve offered us £8 discount - I don’t want your money anyway, I want your internet!!
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Amir
(@aamirius69) reported
@_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints