Hyperoptic

Hyperoptic Outage Report in Middlesbrough, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Middlesbrough, England 04/25/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Middlesbrough, England

The most recent Hyperoptic outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

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City Problem Type Report Time
United KingdomStockton-on-Tees E-mail
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlesMishal Charles Mishal (@CharlesMishal) reported

    @Hyperoptic @HyperopticCS I’m been with hyperopia from May 2021 , on 27th of April 2022 I moved from 1st floor to the 2nd floor flat of the same building. I did call hyperoptic customer care and inform them,they did send an engineer home to install new connection.

  • UniqueDreaam Chloe Dweam★~(◡‿◡✿) (@UniqueDreaam) reported

    @Hyperoptic I would like to put in a complaint how do I do this?

  • bigmb_007 Malav Bateriwala (@bigmb_007) reported

    @AllyMunira @virginmedia @Hyperoptic They did start service this April in my building with 50% cost and same speed, but i already have 18 months contract so can't do anything. Since 3 months, a lot of problems have started on Virgin.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • MuradAh06758081 Murad Ahmed (@MuradAh06758081) reported

    @Hyperoptic just got off the phone with Natasha at Hyperoptic customer service. She cut off the line after she found out all the problems I'm having with the my activation. Too early for problems on a Monday morning I guess.

  • CharlesMishal Charles Mishal (@CharlesMishal) reported

    @HyperopticCS @Hyperoptic No one has ever contacted us so far and even today my internet is not working

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JustGloow @Hyperoptic We are sorry for the delay in our response time here. We have replied to your DM with more details, as the engineers are currently on site and dealing with the fault. We are hoping for a quick resolution, and please check the messages when you get the chance, for more info! 💙

  • carlosevans1975 Carl Evans (@carlosevans1975) reported

    @Hyperoptic we currently have no internet in the WS13 area and it has been down since 11:00 today ! We have had no communication from you to say there were planned engineering works ??? And it is still down !!! When will it be back up and running as I am unable to work 😡😡

  • dumielauxepices Unstoppable-Chi aka #BrazenHussy (@dumielauxepices) reported

    @Hyperoptic I am trying to switch but your agent this morning was shockingly incompetent and failed basic conversational comprehension skills. You network is in my area/ building - can someone please message me so I can sort this out.

  • j_squared20 Joe Riddett (@j_squared20) reported

    @Hyperoptic your renewal email goes to junk, call to renew as the product is great. Rude and abrupt staff stating the offer not now valid…yet if I cancelled and came back as a new client it would be valid? actually making me consider completely changing provider- disappointing.