Hyperoptic Outage Report in Dewsbury, Kirklees, England

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Dewsbury, England

The most recent Hyperoptic outage reports came from the following cities: Huddersfield, and Batley.

City	Problem Type	Report Time
Huddersfield	Internet	2 months ago
Batley	Internet	2 months ago
Halifax	Internet	2 months ago
Bradford	Internet	3 months ago
Bradford	Internet	3 months ago
Batley	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bilal 🇵🇸🇸🇩 #DeportElonMusk #EuthaniseSettlers (@Pro4TLZZ) reported 7 minutes ago

  @Hyperoptic really upset with the progress and quality of my installation, it's the 4th visit and yet the wrong team and engineers who are incapable of solving the problem and don't have the equipment are being dispatched to me. I've had to constantly chase for more visits myself

• 
  John Aguirre Gonzalez (@jjohnag) reported 8 minutes ago

  @Hyperoptic Very unstable connection in SW15 6DP for two consecutive days, is there an issue in this area?

• 
  Andy Fraser (@MeditatingLemur) reported 9 minutes ago

  At this rate, the @Hyperoptic hold music is going to make it to my Spotify wrapped. Absurdly poor. 5! FIVE! Days now with no internet having torn up my front steps to fit it and after all that, leaving it a mess with tonnes of exposed wires and wobbly flags.

• 
  ch0sen (@ch0senlmao) reported 9 minutes ago

  @HANCXCK @jxsha1 @NAAAYIL hyperoptic the G’s. been with them a year now, and been down once and for only 20 minutes. never going back to virgin

• 
  Ioannis Nikiforidis (@YNikiforidis) reported 11 minutes ago

  @Hyperoptic Terrible customer service and even worse end of contract terms. Avoid at any cost, especially if you move home frequently.

• 
  Stringent (@stringents) reported 15 minutes ago

  @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

• 
  Caro Morales (@caromorales07) reported 15 minutes ago

  According to @MartinSLewis market website, @Hyperoptic has a really good service. I hope they really comply with what the offer.

• 
  Christopher Golds (@chrisgolds) reported 16 minutes ago

  @johnrahers @Hyperoptic Oh my goodness. That is so bad! What poor service. Doesn't sound good at all.

• 
  FPL Raptor (Ross) (@FPL__Raptor) reported 18 minutes ago

  I have honestly never known such poor processes in place for a company as @Hyperoptic. Moved in on Monday, they told me they would need to send an engineer out and I'd be contacted in 24 hours to book them in. Nothing. Called back Wednesday, they said they had found a way to activate my system remotely and it would be live within an hour, no need for an engineer (would have been nice to have been told this). Nothing. Called back Thursday, they said they failed so would pass it onto their service support team to activate in manually, and they normally respond in 24 hours (again, would have been nice to be told this). Called back today, they haven't heard from the service support team, and unfortunately cannot contact them via phone, and are only allowed to raise tickets, so they can't call the team for an update or to escalate the issue. Apparently most of this team also don't work over the weekend, so this is probably going into next week. I asked to speak to a general manager to question why this process has been so poor, they aren't allowed to do that either. I should note, each call is about an hour in the queue as well! One of the main reasons I moved to this new apartment was for their internet service, I bloody hope when I eventually get connected it is worth it. I'm just glad I moved when there is no FPL content to be making!

• 
  Alex (@axscott2703) reported 21 minutes ago

  @FPL__Raptor @Hyperoptic If it helps, I have Hyperoptic (moved in 6 months ago) and the internet is fantastic. No outages and very fast (and very well priced). I luckily didn't have any issues with setup so you might just be unlucky unfortunately