Hyperoptic outages and service status in Dewsbury, England

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dewsbury, England

The most recent Hyperoptic outage reports came from the following cities: Halifax, and Bradford.

City	Problem Type	Report Time
Halifax	Internet	3 days ago
Halifax	Internet	16 days ago
Bradford	Wi-fi	2 months ago
Batley	Internet	2 months ago
Normanton	Internet	2 months ago
Normanton	Total Blackout	3 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Rae (@__alexrae__) reported 3 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  Tom Thornhill (@TomThornhill_2) reported 4 minutes ago

  @FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.

• 
  Olutayo Ojaokomo (@olutayo79) reported 5 minutes ago

  @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

• 
  Ryan 🤠 (@Slimothy_James) reported 6 minutes ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Siddhant patni (@RafaSidwolf) reported 7 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Alex Tarrant (@AlexTarrant4) reported 7 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Lidia Cantele (@CanteleLidia) reported 10 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 13 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  Just Me (@JustMe31972856) reported 13 minutes ago

  @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

• 
  ells🦋 (@ells_afc) reported 19 minutes ago

  @FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? I’m watford and no service since 1am