Hyperoptic outages and service status in Dewsbury, England

Problems in the last 24 hours in Dewsbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dewsbury, England

The most recent Hyperoptic outage reports came from the following cities: Normanton, Barnsley, Leeds, and Wakefield.

City	Problem Type	Report Time
Normanton	Total Blackout	4 hours ago
Barnsley	Internet	11 days ago
Leeds	Internet	23 days ago
Normanton	Internet	25 days ago
Wakefield	Internet	1 month ago
Huddersfield	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cliffy (@Miss_cliffy_28) reported 3 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Sean Geraghty (@cedarmaster) reported 4 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 7 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Xenomorph (@xenom0rph09) reported 7 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  Kurt Robson (@KurtRobsonn) reported 10 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  Andrea Robinson (@printsandjam) reported 12 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Kevin Burke (@kevbur123) reported 13 minutes ago

  @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

• 
  Edwin Bradford (@edwinbradford) reported 18 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  pratap singh (@pratapsingh71) reported 21 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Wayne (@MrWayneyB) reported 21 minutes ago

  Anyone having issues with Hyperoptic Internet?