Hyperoptic Outage Report in Dewsbury, Kirklees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Dewsbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Dewsbury, Kirklees, England
The most recent Hyperoptic outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Dale
(@OliverDale16) reported
@Hyperoptic internet is down (again).. told it will take until 29 March for an engineer to visit - completely unacceptable as 2 of us work from home and for the reasons explained to your customer service team … so I just drove past your van on my street? You need to sort this!
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BLOCKED BY SHELL ENERGY FOR THE SECOND TIME
(@BlockedShell) reported
@ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT
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WM Big Local
(@WMBigLocal) reported
Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.
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Mohsin Ahmed
(@4seasonsmarquee) reported
Been three months till we signed up to @Hyperoptic and still have not been connected. Customer service is a joke. @HyperopticCS.
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HyperopticCS
(@HyperopticCS) reported
@rupechat @Hyperoptic Hello Rupechat. We are sorry to hear you have been left without connection due to duck collapse. As we see it's a recent chat, we are unable to provide more information than the support agent on the chat did. Once the engineer updates us, we will be able to take action.
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Andrew Hodgson
(@adhodgson) reported
Hey @Hyperoptic what's the point of sending out sales teams to flats and getting them knocking on existing customers doors? I've had that twice now in the last 3 months. Surely they should know which flats already have service?
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Dr Teej
(@teejay2g) reported
@Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!
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HAIDER ABDULLAH
(@PACPAC316) reported
@Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !
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rupesh.eth
(@rupechat) reported
@Hyperoptic All well and good but pointless if your engineers literally unplug me for no reason and can’t come back to fix it for days… shocked really shocked that this can be allowed
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Kevin Chua
(@kevtrav) reported
@HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.