Hyperoptic

Hyperoptic Outage Report in Bury, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bury, England 12/11/2024 23:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Bury, England

The most recent Hyperoptic outage reports came from the following cities: Manchester and Burnley.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Bury, England

Latest outage, problems and issue reports in Bury and nearby locations:

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • M_at Matthew Thompson (@M_at) reported from Salford, England

    Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • niallbatty Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • liambarker Liam (@liambarker) reported

    @jacobjtcoley @virginmedia Poor customer service was the reason I left. Can you get hyperoptic in your area? They’ve been great

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Again, anyone using another ISP. Internet failure from 13:30 11th June. Just got off the phone as engineers claiming tried yesterday but didn't turn up. Claiming damage to cabinet today and at my block trying to fix it but wasn't here.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @HyperopticCS No Internet since 11th June 13:30 & conflicting information from Hyperoptic. Seems they cannot access equipment as council owned. Seems unless Internet goes down Mon to Fri during office hours the can't fix it.

  • DrDPMcArthur David McArthur (@DrDPMcArthur) reported

    @tommo_68 @Hyperoptic That doesn't sound good. I did end up using my own router rather than the one they supplied. It didn't give a very strong signal.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @DrDPMcArthur @Hyperoptic Okay until there is a loss of signal. Lost Internet 13:30 11th June and not available until 18:00 14th June. Had terrible trouble with their tech help and wasted so much time on hold it was an awful service when there are problems

  • bjacobs14 Jacobs Basil The Third (III) 🤙🏾 (@bjacobs14) reported

    @HyperopticCS @Hyperoptic my internet has been down for over an hour now and I have been on hold for a while on the phone trying to connect to an agent I can speak to, to resolve this issue.

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic More than one month I’m waiting for the installation. Bad service!

  • JacobSTBriggs Jacob Briggs (@JacobSTBriggs) reported

    @tashintrainers @Hyperoptic Scheduled maintenance this morning is still ongoing, outage was meant to end at 1pm but it looks like its still down at 4pm. I guess they hit problems?

  • peterwroot Peter (@peterwroot) reported

    @Hyperoptic @HyperopticCS Woke up this morning and my internet is down, no link light on my router and it's not getting an address from DHCP. On the phone to your CS line now but I'm on hold.

  • axddm axdddm (@axddm) reported

    @HyperopticCS @Hyperoptic We have no service since yesterday evening in the Maidenhill area G77, when is service likely to be restored ? I have seen no updates since the outage began...