Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sadha Shivam
(@sadhashivam75) reported
@Hyperoptic broadband down since last one hour
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Link
(@L1nkaxo) reported
@Hyperoptic Are you guys still working ? All week trying to contact you by chat, no avail, now 27 mins on hold and nothing either.. Terrible Customer Service
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Commodity Hunter #MBGA
(@BermudaBat) reported
@Hyperoptic Seeing as my broadband is down in West London, tried calling - 20mins on hold, then had to email you via my phone, would say to people, think carefully.
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Ravi
(@sunraios) reported
@Hyperoptic why does your service keeps going down every 3 to 4 months? Is this a sign of reliable service?
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سید 🅂🄰🅈🅈🄸🄳
(@yayids) reported
@Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.
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Link
(@L1nkaxo) reported
@Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down
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Michael Gallagher
(@seventh7rainbow) reported
@rayaleksandr @Hyperoptic Planned outage you were warned about? If not, do contact them, Ray. My service somehow managed to turn itself off recently. I phoned them and they restored it in minutes.
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Al Crypone
(@Al_Crypone) reported
@HyperopticCS After another unhelpful interaction via DM (I’m seeing a trend here). No resolution to the problem. Still waiting a week to get some help from a technician. #hyperoptic are useless
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Satty Lola
(@Satty7) reported
Internet down @Hyperoptic in Surrey? KT12 Postcode???