Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brentwood, Essex, England 12/22/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Brentwood, Essex, England

The most recent Hyperoptic outage reports came from the following cities: Newham, London, Ilford and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kitto2taiwo Engr. Taiwo (@kitto2taiwo) reported

    @roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦

  • abhishekroy Abhishek Roy, MD, MBA (@abhishekroy) reported

    Upgraded my 150Mbps broadband to 1Gbps broadband. Thank you @Hyperoptic for the quick service. Came a long way from 100kbps days to 1Gbps. I am waiting for the day when WiFi routers are able to support full 1Gbps. Currently, one would get somewhere between 400-700Mbps over WiFi.

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @FriendlyGuyTTV @virginmedia I had endless issues with virgin media, so glad I'm able to get @Hyperoptic in my new place, just waiting on the install.

  • TroublDeep dee (@TroublDeep) reported

    @HyperopticCS Can u plz prvide service in SW31?No othr providrs for 100+MB, forcd 2 use @virginmedia Traumatising exprience prvsly in a diffrnt area, going thru it again. Spken 2 landlord n managemnt company, waiting for response :(( #virginmedia #superfastbroadband #hyperoptic

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    2 adverts in a row on catch-up TV One for @HyperopticCS and the next one was for @virginmedia Hyperoptic saying No price rises mid contract Virgin say There may be price rises while under contract Why would anyone go with Virgin Media their customer service is Awful

  • kgolec0708 Klaudyna Golec (@kgolec0708) reported

    @Hyperoptic I was wondering if you could help me. My contract has ened on 3rd June 2021. I will be moving country soon . How can i cancel the contract? Is there a notice ?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic is there a problem with your broadband in W6?

  • NJBole natalie (@NJBole) reported

    @Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x

  • mynnoj P.G. Chodehouse (@mynnoj) reported

    @hwallop @GNetworkComms I get the impression from looking at tweets and talking to some of our clients that GNetwork is unreliable and support poor. Do you regret taking the service out? They dug our street up (Highbury) in July but haven't installed yet, Hyperoptic will be here in a few weeks.

  • james__newton James (@james__newton) reported

    @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks