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Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, and Newham.

CityProblem TypeReport Time
Ilford Total Blackout 1 day ago
Newham Total Blackout 1 day ago
Newham Total Blackout 1 day ago
Newham Internet 1 day ago
Newham Internet 1 day ago
Newham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9
    james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • _jyMVP
    JY🔴 (@_jyMVP) reported

    @hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.

  • jamesrawcliffe9
    james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !

  • YangManchester
    Young (@YangManchester) reported

    The network is down at the address 191 Water Street M3 4JA. Could you please help ASAP? Thank you. @Hyperoptic @HyperopticCS

  • _Indae_
    Indae (@_Indae_) reported

    @Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.

  • Gawny7789
    Gawny7789 l Pirate Goomba ☠️🍄 (@Gawny7789) reported

    @RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.

  • jamesrawcliffe9
    james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

  • jamesrawcliffe9
    james rawcliffe (@jamesrawcliffe9) reported

    @JoshJonesLFC Day 6 still no internet in se1 . Direct debit taken tho ? Paying for no service ! Hyperoptic are the problem !

  • axelk
    Alex Micu (@axelk) reported

    @goulcher dependent but a few good ones around: Hyperoptic and G Network

  • PranavS10
    Pranav Sethi (@PranavS10) reported

    @Hyperoptic Easily the worst broadband service in London. Installed the modem since a week and the internet isn't working since Day 1. I call every day and get false promises from the technical team. All I get is an invoice for their "services".