Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Newham.

City	Problem Type	Report Time
Newham	Internet	3 days ago
Newham	Internet	2 months ago
Ilford	Wi-fi	2 months ago
Chelmsford	Internet	3 months ago
Ilford	Total Blackout	3 months ago
Newham	Total Blackout	3 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 59 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mer (@Choymer) reported 5 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Carolina (@caro_SpecialOne) reported 7 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 8 minutes ago

  @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

• 
  Siddhant patni (@RafaSidwolf) reported 9 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Wayne (@MrWayneyB) reported 9 minutes ago

  Anyone having issues with Hyperoptic Internet?

• 
  Tracey Bird (@BirdTbird) reported 11 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  pratap singh (@pratapsingh71) reported 13 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Siddhant patni (@RafaSidwolf) reported 16 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Tidal Labs (@Tidal_Labs) reported 17 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  farah (@Farah54894793) reported 20 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them