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Hyperoptic outages and service status in Brentwood, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Brentwood, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Newham, Ilford, and Chelmsford.

CityProblem TypeReport Time
Newham Internet 29 days ago
Ilford Wi-fi 1 month ago
Chelmsford Internet 2 months ago
Ilford Total Blackout 2 months ago
Newham Total Blackout 2 months ago
Newham Total Blackout 2 months ago

Community Discussion

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOneMarisa
    Marisa Peek (@TheOneMarisa) reported

    @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @PalestinianBoii @Hyperoptic they should update network status to down. says all ok for our postcode

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

  • amy35672408
    amy (@amy35672408) reported

    BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

  • karenthompson52
    karen thompson (@karenthompson52) reported

    Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

  • DarrenSym
    Darren Symons (@DarrenSym) reported

    @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic why is my WiFi not working 2 days in a row?!

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported

    @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?