Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Newham, Ilford, and Chelmsford.

City	Problem Type	Report Time
Newham	Internet	30 days ago
Ilford	Wi-fi	1 month ago
Chelmsford	Internet	2 months ago
Ilford	Total Blackout	2 months ago
Newham	Total Blackout	2 months ago
Newham	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 43 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Copious cups of tea (@Iron_B__) reported 5 minutes ago

  Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 9 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 10 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Amin Salehzadeh (@aesnobari) reported 11 minutes ago

  @Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.

• 
  AbPMet (@AbPMet) reported 12 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  Elizabeth (@Elizabe80680425) reported 13 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Sam Phillips (@bamsam_md) reported 15 minutes ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

• 
  justin (@jamsmcp) reported 20 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Adam Piper (@bitwog) reported 20 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Gregor_Masterton (@GregorMasterton) reported 24 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles