Hyperoptic Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (73%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (3%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: Newham, London, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Ilford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
-
Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Claudio Russo
(@IridiumFX) reported
Hi @Apple since my network provider in London, @Hyperoptic, decided we are not worth the private relay function, I was wondering ... any chances you may want to get into the broadband business too ? I'd switch from day 1
-
Satty Lola
(@Satty7) reported
@HyperopticCS @Trustpilot @Hyperoptic I’ve had 6 months of stress and now you’ve decided to send me a new router…the customer service has been shocking and this costs me a small fortune every month.
-
L
(@Miss__LL) reported
@Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.
-
Will Jones
(@ExiledPHNX) reported
@Hyperoptic internet not working at Cook Street Glasgow. Been having issues for about 5 days but now it won’t even work.
-
GHOST🔑 🐅
(@_TheLast0ne) reported
Need to cancel my bt broadband they’re ****. Got hyperoptic in the ends now
-
Blue and White stripes
(@yorkshire_htafc) reported
@HyperopticCS our @Hyperoptic Internet service is down in York (YO1) this afternoon, home router has been turn off and on, all the usual IT support steps followed… is there a service outage?
-
Ian L.
(@MrSaints) reported
Anyone else having internet problems? Maybe on Hyperoptic?
-
Majordamo Again
(@majordamo) reported
@Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service
-
Colin Wren
(@colinwren) reported
@robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"
-
ChrisPetts
(@Chris2Petts) reported
@Hyperoptic Just been told by I have a fault in a cable and you can fix it in 7 days. Doesn’t sound reliable and hyperfast to me. Meanwhile we can’t do our job for the next week but am expected to pay you £50 a month!