Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brentwood, Essex, England 03/19/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyEdwardss Matthew R Edwards (@MattyEdwardss) reported

    @Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.

  • craig99mac Craig M (@craig99mac) reported

    @Hyperoptic Do existing customer get the free months too?

  • XeroNixxy XeroNixxy (@XeroNixxy) reported

    @Hyperoptic Hi i'm having issues connecting to the PSN since 2.30pm and i've seen on Twitter few other Hyperoptic customers are also having this issue, anything you are aware of?

  • firaskamal firas kamal (@firaskamal) reported

    @XeroNixxy @Hyperoptic Hi. I have the same issue, and I am with hyperoptic as well

  • LAMBDENA Jing Jang Jane🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 Anti UnGreen/SNP (@LAMBDENA) reported

    @Hyperoptic Well, things are bad in Elsie Land when even the faithful Glenn Campbell is putting her on the spot.

  • AndyC843 AndyC84 (@AndyC843) reported

    @Zero_RVL @MarcBurrage @nintendolife Non gamers presumably… Just checked the link and it’s to HyperOptic, which is a broadband company I’ve never heard of. I think it’s a bit dodgy that Nintendo Life have published the article based on the above…Paid promo, without them saying so perhaps?

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK You on Hypertopic? I tried tethering with phone and it worked with 4g/5g. Must be a hyperoptic issue if so.

  • Chris89698477 Chris (@Chris89698477) reported

    @Hyperoptic Hi, there appears to be an issue with Hyperoptic users connecting to the PlayStation network. This has been all day. I think the issue is with Hyperoptic because I can login to my account via 5G but not when connected to Hyperoptic. Could you please investigate?

  • sedielem Sander Dieleman (@sedielem) reported

    @Hyperoptic Please come and save us from Virgin Media in London N10! They effectively have a monopoly here, because competitors only offer up to 60Mbps. I've been a customer since July and I'm considering a downgrade to be rid of them. Many neighbours are also fed up after recent outages.

  • ArmaVALIANT Chris Kelly (@ArmaVALIANT) reported

    @HyperopticCS @ChppIl If the issue isn't on your end - how can it only be HyperOptic customers that can't connect to PSN servers?