Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina
(@sendhelpformom) reported
@BentleyHarry @Hyperoptic Sorry to hear your going through this too. Im now Day 8 and still no fix. @Hyperoptic no way that you can’t admit this is ridiculous right?
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lleigh
(@latishaleighx) reported
@Hyperoptic you have arranged 4 engineer visits to our apartment and issue remains u resolved. Please confirm to me what exactly your engineers are doing on site as it doesn’t seem to be anything.
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ANASTASIA EGO (OF link ⬇️)
(@anastasiaxego) reported
@sqlartist @Hyperoptic @HyperopticCS They better fix it… I thought they are the best internet around… now I can’t trust them
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Harry Bentley
(@BentleyHarry) reported
@sendhelpformom @Hyperoptic Exactly the same. Day 6 for myself. Monday send me an update saying they have no update on it. Nothing since. Worst decision of a provider made
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ANASTASIA EGO (OF link ⬇️)
(@anastasiaxego) reported
Anyone else with Hyperoptic Internet? My internet speed is SO DOWN I can't work! Was 1 mb/s yesterday and now between 5-20! Anyone else? What is going on? @Hyperoptic @HyperopticCS
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HyperopticCS
(@HyperopticCS) reported
@latishaleighx @Hyperoptic Hi Latisha! We are sorry for the long wait for our reply. We have responded to your DM and provided all the details regarding this particular case. We are sorry we can't help more from our end, and we hope that the engineer's visit tomorrow will sort it all out!
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HyperopticCS
(@HyperopticCS) reported
@Ingbarb1 @Hyperoptic We are so sorry to hear that, that sounds like an awful experience.😔We'd like to help, so please DM us your details, and we'll be on it.
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Robert Schilling
(@mrskull73) reported
@Hyperoptic Getting you on the phone is impossible, waiting times are crazy. The same with chat. Also, why can't I install my service and why do you say you don't have installers available in West London? How can I be confident in choosing your service if you are unreachable?
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JK 🔴🔰
(@JK_ATF) reported
@Sandra_xoxx @jellyforlunch @Hyperoptic Same problems for me in NW 😩
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lleigh
(@latishaleighx) reported
@Hyperoptic do you think it’s accept to let an issue go on for almost a week???