Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HAIDER ABDULLAH
(@PACPAC316) reported
@Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !
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BLOCKED BY SHELL ENERGY FOR THE SECOND TIME
(@BlockedShell) reported
@ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT
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ibrahim💙
(@ibrahimthecat) reported
@shadowbIood The only FTTH I know of here is hyperoptic but they don't serve my area, so we use virgin media, however the upload speed is poor, our plan is 350mbps download and 36mbps upload
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Connor H-Pettinger 🇬🇧 🎮
(@ConnorPett) reported
@VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbps to 20Mbps Please fix it or I'm moving to @Hyperoptic
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Perry Kennedy
(@pezza_91) reported
@IanDunt @Hyperoptic if available is amazing for speed, reliability and customer service. Sadly if not only virgin will have speed but they’re so bad if anything goes wrong. Possibly community fibre but they’re quite small
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Honey Badger
(@HoneeyBadg3r) reported
@Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic
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B Righteous
(@BeeeRighteous) reported
@Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me
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Kevin Chua
(@kevtrav) reported
@HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.
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Kevin Chua
(@kevtrav) reported
@HyperopticCS Day 5: Called in again & was told they will look into this again *soon*. And when asked to qualify 'soon', CS guy said in 1 - 2 days. This from "pls wait 15 min to activate" It'll be 1 week of no internet service by then. What a joke. @Hyperoptic #internetdown
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Connor H-Pettinger 🇬🇧 🎮
(@ConnorPett) reported
@VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbpbs to 20Mbps Please fix it or I'm moving to @Hyperoptic