Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brentwood, Essex, England 02/15/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeV_1 Michael VILLAIN (@MikeV_1) reported

    @Hyperoptic Never looked back since joining Hyperoptic. Best ISP I've ever used (speed, consistency, reliability). Install was quick & seamless and did what they said on the day (hello competition) + customer service is second to none. No brainer ;-)

  • tomgarbutt Me and myself (@tomgarbutt) reported

    @Hyperoptic Clearly nothing comes close when most of the UK is stuck in the past trying to cram more bit down copper lines. FTTP is the minimum that should be expected across the UK today and Hyperoptic deliver that. One of the reasons I bought my flat! #10YearsOfHyperoptic

  • RYHooman Hooman RY (@RYHooman) reported

    @Hyperoptic I'm so happy my new place is covered by hyperoptic. I've tried many other ISPs but they're all terrible. Hyperoptic is by the best so far. It's expensive but Internet in UK is generally more expensive compared to EU. Still worth the money.#10YearsOfHyperoptic

  • tomgarbutt Me and myself (@tomgarbutt) reported

    @Hyperoptic Clearly nothing comes close when most of the UK is stuck in the past trying to cram more bits down copper lines. FTTP is the minimum that should be expected across the UK today and Hyperoptic deliver that. One of the reasons I bought my flat! #10YearsOfHyperoptic

  • Minjas_Zugik Minjaš Žugić #FBPE #RejoinEU #ProEU (@Minjas_Zugik) reported

    @Hyperoptic 1 Gbps for 2 people WFH without any issues!

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • nicky_No6 nicky_No6 (@nicky_No6) reported

    @Hyperoptic my home is on the top floor with no facilities to have any type of broadband. in 2018 you came and installed hyperoptic services there and i joined up before the work was completed. i was the first customer to sign up and use hyperoptic and i recommeneded to all :)

  • BoogieFur S Boogie W/Da Fur (@BoogieFur) reported

    @Hyperoptic Fast,excellent customer services 👌🏾👌🏾👌🏾

  • nirokshana24 Niro (@nirokshana24) reported

    @Hyperoptic Competitively priced, reliable service provide with great customer service

  • ArioZonouzi ario zonouzi (@ArioZonouzi) reported

    @Hyperoptic Best Costumer service and no disconnect since I got the broadband. #10YearsOfHyperoptic