Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brentwood, Essex, England 12/10/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Brentwood, Essex, England

The most recent Hyperoptic outage reports came from the following cities: Newham, London, Ilford and Dagenham.

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City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • robokarla karla 👁 (@robokarla) reported

    @slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad

  • ironside Ironside (@ironside) reported

    @HyperopticCS You don’t have my patience any longer. #hyperoptic #outage #review. Given what you’ve written above, the process taken to resolve this has been incompetent at best.

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet

  • jackcavell jack cavell (@jackcavell) reported

    not sure what’s happened to @Hyperoptic in the last month or so. but we can barely even watch netflix and they don’t seem to be helping the issue

  • ShiranuiDotA SlarkChamp (@ShiranuiDotA) reported

    @sheepsticked @PyrionFlax @Hyperoptic They keep cockteasing me by emailing that they're rolling out in my area, but never in my actual flat.

  • PyrionFlax PyrionFlax (@PyrionFlax) reported

    so virgin media tell me it's a "signal noise ratio outage" in my area. been 2 months unfixable apparently. of course, none of this is mentioned on the service status page.... please @Hyperoptic or someone else expand here. please. I beg you. please god.

  • Almc_11 Alex 🥔 (@Almc_11) reported

    @PyrionFlax @Hyperoptic Generally ISP's can change the SNR of an individual line to provide more stability at the cost of less speed. Generally something that is done for residents further away from the telephone exchange. This is VM's infrastructure though, not sure if this is within their remit.

  • PussiPetter PussiPetter (@PussiPetter) reported

    @NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported

    @Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3

  • HinisliD Dee (@HinisliD) reported

    @Hyperoptic your service is very bad! I had an outage at Beam Park Rainham last week for 2 days and today again! I contacted your provider and they said you guys are getting multiple calls from residents I think its time to switch providers as its disrupting me working from home