Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Chelmsford, Ilford, and Newham.

City	Problem Type	Report Time
Chelmsford	Internet	4 days ago
Ilford	Total Blackout	19 days ago
Newham	Total Blackout	19 days ago
Newham	Total Blackout	19 days ago
Newham	Internet	19 days ago
Newham	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 58 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 5 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Kurt Robson (@KurtRobsonn) reported 5 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Flowerbomb212 (@Flowerbomb212) reported 10 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Kav (@KavehD) reported 12 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Tom Pilla (@tpilla) reported 16 minutes ago

  @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.

• 
  ravish (@rravilla24) reported 23 minutes ago

  @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

• 
  AbPMet (@AbPMet) reported 24 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  James Nicholls (@jamesjnicholls) reported 28 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  DJ TOPSPIN - RIP PABZ (@WhoIsKwam) reported 28 minutes ago

  While everything else goes up in price, my broadband bill is going DOWN in price over the next 2 years - unreal work for the consumers from Hyperoptic honestly

• 
  jess (@Jessicaah___) reported 32 minutes ago

  Hyperoptic is the WORST wifi ever