Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Luis Valencia
(@lvalenciarivera) reported
@HyperopticCS Day number 7 still no WiFi and what’s worst the sevice has never been poorer at @Hyperoptic @HyperopticCS incredibly disappointing! 😡 #WorstServiceEver
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1
(@1Ccuse) reported
@Hyperoptic are the biggest pile of shite going. Wi-Fi is dead slow despite paying a fortune for a food package. Wi-Fi has gone down. They disabled only chat and no one answering calls. Absolute joke of a company
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jay david
(@morrissey_73) reported
@Hyperoptic Shame that hyperoptic was installed yesterday and already doesnt work., meaning i cant squad up. Humph!! Go fast more like go slow
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Shuttle Photography
(@lawshuttle1) reported
For abour 14 days and over, I have not been able to connect to the internet after signing up. Perhaps @Hyperoptic is one of the most terrible companies I have ever subscribed to. I am so disappointed!!!
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ENOENT
(@error_no_entity) reported
@HyperopticCS Well, it's 3 days since I lost internet and in that time @CommunityFibre has installed a new line, found a problem and sent engineers on the same day to get it fixed. Still waiting for @Hyperoptic to send an engineer for the original line.
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BertF1
(@robfairchild92) reported
No response and it’s now down again… Anyone there @HyperopticCS @Hyperoptic!?
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Taranjeet Singh
(@TaranjeetSing17) reported
@Hyperoptic It has been 4 days post activation but the internet is not yet up and running.Every time I call customer care, the standing response is “we don’t have enough information from relevant team, your services will be activated shortly” Please can someone contact me ASAP??
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Vale Camma
(@Valanakin) reported
Dear @Hyperoptic may you please explain why, since the first time we called you to install socket and router in our apartment on the 15th of October, there has been zero help on your sidet? We work from home and you have given us an appointment for 10 Nov. This is unecceptable.
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Chandru Bhojwani
(@ChandruBhojwani) reported
@Hyperoptic hi. I’ve lost my internet in the W2 area. Are you have any issues?
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ThatProgrammer
(@ThatProgrammer) reported
@ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.