Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Majordamo Again
(@majordamo) reported
@Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service
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big lex
(@lexmakesthings) reported
@AppleSauceTraum @zeninternet I was using them at my old place, new place is using hyperoptic. Let me check about referral code. I probably would have signed up with zen again if hyperoptic wasn’t already installed here. I didn’t have any problems with them during my time.
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Alex Micu
(@axelk) reported
@tobeconfirmed damn!! is that hyperoptic?
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LegenDARIE
(@LegenDARIEyy) reported
@Hyperoptic No just price hikes if you happen to miss an email and a petty customer service that refuse to give you the same offer that's on your their website, because you miss an email. What a joke
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Peter C. Bell
(@dolphinpcb) reported
will all be faulting but today we only do it if the customer complains BTW as soon as HyperOptic put a feed in to the building everyone switched over because the BT service was SO bad BT offered a derisory compensation amount for the months of poor service caused by BT ...
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An Outlier of Black Box Thinking
(@Andrew78505925) reported
@JzHarrison92 @BBCNews I switched to 5G as soon as they out a mast in and don't use any wiring. But Hyperoptic, City Fibre, Independent Fibre network all set up their own wiring in new areas to massively increase coverage that would have taken BT decades to do because they don't have the money. Free Mk
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Thomas Purchas
(@thomaspurchas) reported
@Benjojo12 don’t suppose you know someone at @Hyperoptic how can help me figure out why their core network has started refusing to give my router an IPv6 prefix? Their CS won’t even look at because their provided router works
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Mohammed
(@MohammedA123) reported
@SimonMonger @Hyperoptic I've been having issues since December too isn't resolved still
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Fiona Brown
(@FionaMoiraBrown) reported
@babsc94 I use Hyperoptic. I get super fibre 20 quid pm. They've only had one outage in my 3 yrs and they were in contact to advise n update.
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Suzanne 💙
(@SuzeGold) reported
@Hyperoptic my internet’s down in SE London - any more info on that?