Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, Chelmsford, and Newham.

City	Problem Type	Report Time
Ilford	Wi-fi	1 day ago
Chelmsford	Internet	20 days ago
Ilford	Total Blackout	1 month ago
Newham	Total Blackout	1 month ago
Newham	Total Blackout	1 month ago
Newham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 57 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline McKernan (@carolinemck2) reported 11 minutes ago

  @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??

• 
  Flowerbomb212 (@Flowerbomb212) reported 11 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Tony Costanza (@BarryDavid69562) reported 12 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  Channy 💋 (@_giannix) reported 17 minutes ago

  I cannot wait to be out of this contract with Hyperoptic. There’s always connection issues

• 
  Flowerbomb212 (@Flowerbomb212) reported 18 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Stuart Hazeldine (@stuarthazeldine) reported 18 minutes ago

  @TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.

• 
  James Nicholls (@jamesjnicholls) reported 19 minutes ago

  @tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!

• 
  Stuart Hazeldine (@stuarthazeldine) reported 23 minutes ago

  @SanchoMagnifico @CryptoCap97 @Hyperoptic Tech support just told me a ‘A specialist will be attending the site at 6pm’….

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 24 minutes ago

  @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 29 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too