Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: Ilford, London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic what a joke, renewal went from £27pm to £67pm, then when I said I'm leaving they said £40, then to £30 and that was the best they can do. After saying again please cancel they offered £27. New customers get it for £18pm. After 7 years time to move to @CommunityFibre
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Marian
(@Maria59914) reported
@Steven_James1 @Hyperoptic Their expansion has led to serious customer service failures. The number of 1* reviews on TrustPilot for this month alone accompanied by exceptionally detailed reviews of the level of failure is a warning sign. As of today after less than 4 weeks I am facing the worst experience
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Haych
(@haych13_) reported
Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!
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HARSH
(@909harsh) reported
@Hyperoptic I had a call with Stephen regarding the ongoing connectivity issues. Despite my having submitted sufficient evidence demonstrating repeated drop-offs to 1 Mbps?on a plan that promises 150 Mbps?he was unable or unwilling to acknowledge the problem. He appeared indifferent P1.
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tom harvey
(@tharv) reported
@Hyperoptic @virginmedia Even if I still under contract to broken Virgin?
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.
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HARSH
(@909harsh) reported
@Hyperoptic for the impact this has had on my business and made no effort to offer a resolution. Instead, he casually stated that \"nothing can be done at this moment\" and even suggested I terminate the service if I?m dissatisfied? p2
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Sam
(@Sam_3006) reported
@Hyperoptic My support ticket hasn’t received a single reply for weeks… it’s so long ago I can’t even find the confirmation email in my email bin. Have already DM’d
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Vishal Vishwanathan
(@vishalv971) reported
@jelambhatt I’ve had hyperoptic for a while and can vouch for it But ngl phone network is **** everywhere
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic I received an email re getting in touch to discuss your renewal options on 20/06. I responded on 11/07 and since then I've been chasing the sales and support team daily for a response. Can you please have a look?