Hyperoptic

Hyperoptic Outage Report in Brentwood, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brentwood, Essex, England 03/20/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • katherinelovell Katherine Lovell (@katherinelovell) reported

    @Hyperoptic the wifi has been bad for 2 days now. It keeps buffering & the quality is particularly bad. Have had to put my phone on 5g to send this tweet. Please help.

  • ayoubn07 Ayoub Nassiri (@ayoubn07) reported

    @HyperopticCS There we go again! A service outage affecting the SW6 area. Can Hyperoptic please explain why there’s a service outage this time? When can residents from the area also expect to get the connection back up and running?

  • charlienewman93 Charlie Newman (@charlienewman93) reported

    @Hyperoptic are you services down in KT19?

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @RealTigz Had the same issues with them and I had the 1gb package. Would randomly cut out a few times a day. Moved to @Hyperoptic 1gb package , great service but usually only available in newer builds, even get better ping than I did with Virgin.

  • MFDMLL Mike.D (@MFDMLL) reported

    @Hyperoptic I has one of your engineers install my line into my flat today & I would like to say how impressed I was with this guy and his customer service. He is an asset to your organisation. Extremely informative & polite. Please make sure he gets recognised for this.

  • joekemon20 Joe (@joekemon20) reported

    @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you

  • CazzyRNF Lady Forshaw (Save our NHS 💙) (@CazzyRNF) reported

    @Hyperoptic outage here since 5:30am today, no further updates: I’m using mobile data, but even so, I can’t even log onto my account to check. Can you offer any updates please? Altrincham area.

  • AdriianFTW Adrian (@AdriianFTW) reported

    @virginmedia This is why I’ve left the pathetic Virgin Media… lack of customer service or any care whatsoever. Strongly advise making a switch to @Hyperoptic if you’re looking for a reliable service provider.

  • jfh89uk James Hill (@jfh89uk) reported

    @Hyperoptic we’ve had no internet for the past hour, are you able to confirm how to fix this please? I’ve tried turning off/on again with no success.

  • JacobSTBriggs Jacob Briggs (@JacobSTBriggs) reported

    @Hyperoptic hi, support sent me an offer about a discount for a 12 month contract... I replied but seems I have been charged full price. How can I get this fixed (12m contract March->March)?