Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Newham and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz Rykała
(@tomaszrykala) reported
@Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3
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Paul Convery
(@Paul_Convery) reported
@NigelThornton I suspect Hyperoptic may have the same problem with the final few metres of connection. Getting "wire" from the under-pavement chambers & ducts into flats and houses will probably mean surface mounting. Unless they can pull-through alongside the legacy telephone wire into homes.
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Ironside
(@ironside) reported
@HyperopticCS You don’t have my patience any longer. #hyperoptic #outage #review. Given what you’ve written above, the process taken to resolve this has been incompetent at best.
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SlarkChamp
(@ShiranuiDotA) reported
@sheepsticked @PyrionFlax @Hyperoptic They keep cockteasing me by emailing that they're rolling out in my area, but never in my actual flat.
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"Doctor" Thunderdome
(@DrThunderdome) reported
@PyrionFlax @Hyperoptic And I'm guessing you also have to keep paying the same rates for the service you're supposed to be getting?
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Murray Crane 🌸
(@PantsManUK) reported
@PyrionFlax @Hyperoptic @hyperoptic cannot start offering service to "smaller properties" soon enough. I understand their business model, but that doesn't mean that I don't miss their rock solid service every single day under "current service provider" (no names, no dog pile, but they know who they are)
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Tom Coady
(@tomcoady) reported
@Hyperoptic why are you ignoring my support requests by email and using your contact form?
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Ironside
(@ironside) reported
@AndrejsFjodoro2 @Hyperoptic @HyperopticCS Been there Andrejs. In fact I’m still there. Truly awful comms - just thanks for your patience and we’re on it. But every day is the same.
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Ironside
(@ironside) reported
@tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫
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SlightlyAskew
(@slightly76) reported
@robokarla @PyrionFlax @Hyperoptic Just kept complaining and getting engineers out. The engineers seem much more invested in solving the problems than the people on the phone so, so I think the key thing is to get an engineer stood in front of you