Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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NT
(@nt00444) reported
@Hyperoptic Mine has been down for a week and still nobody will sort it out. Wait until you have a problem…
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Jacky Boy 👑
(@Jackpsw) reported
@Hyperoptic is there issues with the broadband atm? I live in SW15 and my connection is cutting out constantly 😒
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Humber and Wolds Rural Action
(@woldsrcc) reported
Available from BT, Virgin Media, Sky, Vodafone, Hyperoptic, Community Fibre, and others, social tariffs can help protect against digital exclusion by offering broadband plans from as little as £12 per month to those in receipt of Universal Credit and other benefits #broadband
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Ralphyy | FNATIC
(@RalphyyR6) reported
We have been waiting today for the 4TH ENGINEER to turn up from @OpenreachHelp only for them to AGAIN not turn up. I don't get why @SkyUK find it so difficult to get us help... Its been 2 weeks! Not happy for a first time customer. Cancelling and switching to @Hyperoptic
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Mat Wojnarowski
(@Durin90) reported
Almost 5 years after I stopped being @Hyperoptic client, they’re sending me email I’m due to refund £2 something. When I cancelled contract with them I contacted them and CS said they won’t refund it because “no”. Good product, clown customer service.
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Yami
(@R6Yami) reported
@RalphyyR6 @SkyUK Honestly the worst provider i've ever had, if you have Hyperoptic in your area do it.
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NT
(@nt00444) reported
@HyperopticCS I also can’t even make a complaint using the official email address because those go direct to the same people who aren’t helping me. I had one read my previous complaint while on the phone in December. @Hyperoptic
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NT
(@nt00444) reported
@alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck
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🕊️Sharon💜Azzopardi💫 (🇬🇧🇪🇸🇮🇪)
(@SharonAzzopardi) reported
@MartinSLewis Been a customer of Hyperoptic for nearly 4 years, and have just now been put on a Fair Fibre Plan of 150mb, for people on low income/benefits. This means forever.
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AlphaPeterGamma
(@alphapetergamma) reported
@Hyperoptic my internet has been down for about 9 hours. What gives?