Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christelle G.
(@krystel68) reported
@Hyperoptic I asked to cancel end of Aug (chat) & again 4 Sept (email). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?
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Joe
(@joec0123) reported
@Hyperoptic your service is down again, second time in less than a month
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Xenomorph
(@xenom0rph09) reported
@Hyperoptic Are you looking at upgrading to 1.5 to 2gb lines? OpenReach offer 1.6 down and Community Fiber offer 2gb down and up. You are slowest Alt net out in the UK now
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Chris M.E
(@O_Golf) reported
4 weeks, seven calls, a web chat, formal complaint and 6 emails later I am still waiting for a manager from @Hyperoptic to call me back.
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Gail Service
(@Gail_L21) reported
@Hyperoptic Been 30 hours without service in the Eccles, Manchester area, no updates and very difficult to contact, due to high call volumes etc. Is it so hard to keep customers informed?!!!
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@Brsk_uk I sent a support ticket and would like to get answer ASAP as I apparently get install tomorrow but deal. seems too good to be true and I'm getting red flags and my friends think I was mis-sold. hyperoptic contract doesn't end until 2027 and was told brsk be "free"?
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Nik
(@BullBearNik) reported
@Hyperoptic Good service once we are up and running, but they were bad when I moved house, and looks like no better now that I am moving house again - makes it hard to want to stay!
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IaMtHeWiNneEr
(@TasP) reported
@Hyperoptic trying to use the live chat but it is saying 48 minutes to get an agent? Is that the wait for a live chat (im guessing this is wrong) #hyperoptic #support
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scarlet_artist_
(@scarlet_artist_) reported
@Hyperoptic no internet in L20 AGAIN! Issues?
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SCHOLASTICA OKOLO✨🇬🇧🇬🇧
(@miss_scholz) reported
@Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡