Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (70%)
- Wi-fi (14%)
- Total Blackout (13%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Brentwood, England
The most recent Hyperoptic outage reports came from the following cities: Ilford, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Total Blackout | 20 hours ago |
|
Newham
|
Total Blackout | 20 hours ago |
|
Newham
|
Total Blackout | 20 hours ago |
|
Newham
|
Internet | 21 hours ago |
|
Newham
|
Internet | 21 hours ago |
|
Newham
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Spursonly (@Livelifelovely) reported@Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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HyperopticCS (@HyperopticCS) reported@rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.
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Ramneek D Singh (@d_ramneek) reportedDay 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region
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Josh (@Josshuuwaa) reported@iamfrankie @Hyperoptic @HyperopticCS I think they're actually down at the pub to be honest and have been there the whole time
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Reaghan Reilly (@reaghanreilly) reported@Hyperoptic very keen to complete my order but your website won’t let me! Spent hours in a phone Q and no reply! Help, please!
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gosocialll (@gosocialll) reported@rentziass @HyperopticCS This service sucks like ****, I'll quit, rubbish hyperoptic
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Russel WestBrick (@bob_builder88) reported@HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Ryan Murton (@ryan_murton) reported@olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!