Hyperoptic Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
KelticΔ
(@KelticDelta) reported
@wackiejalsh @richardbranson Nothing to do with him. Check if you can get @Hyperoptic though. If not try to get 4G broadband via Vodafone or 3. Oh and if it’s just wifi issues in a big house or a house with thick walls you’ll really need a better Wi-Fi system using mesh connections to multiple Wi-Fi points.
-
Henry Tobias Jones
(@henrytojones) reported
No internet now for nearly a week and a half thanks to @Hyperoptic - repeatedly telling half truths or worse blatant lies about the fix timeline. Total disaster during the holidays. I can see hundreds of other unhappy customers affected taking to twitter too.
-
Henry Tobias Jones
(@henrytojones) reported
@Hyperoptic Frozen your service too? I haven’t had internet for days over Xmas.
-
BDMonopoly
(@BdMonopoly) reported
@Hyperoptic what is going on? My internet has been down for days.. what a way to ruin the holidays 👎🏽
-
Nxthxn
(@NathanCraig_9) reported
@Hyperoptic very disappointed with the service which has left me with no broadband for the past 4 days. No one able to give an expected timeframe within which a solution to be found. Incredibly frustrating. Have 1 extra day of patience but then I will be switching providers…
-
Mehdidi
(@Oueldelhouma) reported
@Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening
-
Sam Piper
(@SamPiper415) reported
@Tom_Wuh @Rasta4292 @Hyperoptic Having the same issue. Phone line also down for me.
-
AG
(@goyalam) reported
Don’t just like my tweet @Hyperoptic, increase your service coverage, so that we don’t have to suffer providers like @virginmedia
-
Graham Cox
(@grahamcox82) reported
@Hyperoptic Does your HA-140W-B router have any option to partition off certain devices? We're looking to get a wi-fi doorbell and I'd like for it to not be able to access the rest of the local network for security - as it's going to be physically accessible from outside. Cheers
-
Irate Socialist (she/her) 💙💚💜
(@iratesocialist) reported
I don't think @Hyperoptic is even trying to fix our internet. No vans, no engineers, no sign of the company whatsoever. 2.5 days of nothing. Say they can't get access (you'd have to be here for that) why didn't they arrange something with @sw9housing BEFORE this happened?!