Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Newham, and Ilford.

City	Problem Type	Report Time
Newham	Internet	1 month ago
Ilford	Wi-fi	2 months ago
Chelmsford	Internet	2 months ago
Ilford	Total Blackout	3 months ago
Newham	Total Blackout	3 months ago
Newham	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 3 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Miller (@millimeep) reported 3 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  Janaka Abeywardhana (@janaka_a) reported 3 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  Marcelo Hidalgo (@mhmnat1) reported 8 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Paul Thompson (@tommo_68) reported 9 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Nicky Hill (@nickyjanehill) reported 12 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 13 minutes ago

  @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

• 
  Danielle Mansell (@DaniMansell) reported 15 minutes ago

  @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

• 
  Elizabeth (@Elizabe80680425) reported 17 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Don Edgley (@donedgley1) reported 18 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  RR (@Conquistadur) reported 20 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.