Hyperoptic Outage Report in Brentwood, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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miles103
(@miles103) reported
@Hyperoptic Hi, could I please have a response to my support ticket that I opened on Friday afternoon? 1810543. Many thanks
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Ahmad AlMot
(@AhmadAlmot) reported
All the apartments in my building have their internet working perfectly fine, yet 20 days and 2 engineer visits later - they still couldn’t fix mine. Thanks @HyperopticCS @Hyperoptic …..
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Peter Hale
(@therealphale) reported
@HyperopticCS @Hyperoptic Next available engineer slot is not for another week. What a joke! Sounds like you need to hire some more engineers (or build a more reliable network)
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Dheeraj Reddy
(@dheerajcr) reported
@HyperopticCS I did send a DM. And the follow up info. Another day has passed and no contact from Hyperoptic. My internet isn’t working as expected - why is it so hard to get some help from customer service?
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Ed Reza Schwitzer
(@SchwitzerEd) reported
@Hyperoptic thanks so much for sending me leaflets for months, finally convincing me to leave my existing provider, and then having an engineer come over to tell me due to fire stop regs he cant install. Never ever again. Now no wifi! Happy Friday all
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Christian Lover Boy
(@Demi_Irawo) reported
I don't know what going on but @Hyperoptic when I first got my broadband it was superfast. Now the speed has drastically reduced. Can you help me out?
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Keith Duncan
(@Keithduncan47) reported
@julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Ayesha Begum
(@AyeshaB12453734) reported
@virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.
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Steph Dalby
(@DalbySteph) reported
@lottyburns @BT Hyperoptic are good. I'm really gutted that we couldn't move to them when we moved. We're with Vodafone and as a fellow millennial I've not found them too bad. Rung once in 2 years and that was because I accidentally switched the router off on the initial download 🤦