Hyperoptic outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, Epping Forest District, Romford, and Newham.

City	Problem Type	Report Time
Ilford	Internet	23 hours ago
Epping Forest District	Internet	15 days ago
Romford	Internet	18 days ago
Newham	Internet	18 days ago
Newham	Internet	2 months ago
Newham	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 48 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ceri Follow @EiraAnimations (@CatMazikeen) reported 2 minutes ago

  over a month since my initial complaint and you still haven't had the decency to have a manager contact me. Its all on record and file. disgusting behaviour to paying customers. @Hyperoptic

• 
  SonicTheHaggis (@SonicTheHaggis) reported 3 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  Mabs Ahmed (@Mabs79) reported 5 minutes ago

  @hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down

• 
  Alex Tarrant (@AlexTarrant4) reported 5 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Lord Vader (@nmrbutch) reported 6 minutes ago

  @Hyperoptic Whats going on with your service, its been down for the second day now??

• 
  Kate (@katefalkingham) reported 13 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Impossible (@Neverwasneveris) reported 14 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Tidal Labs (@Tidal_Labs) reported 15 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  shraban (@shrabs) reported 18 minutes ago

  @Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 21 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too