Hyperoptic Outage Report in Brentwood, Essex, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ON🚀 (@heyoncar) reported 2 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Sarah Wishart (@sarahwishart) reported 5 minutes ago

  @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

• 
  JaysBees (@jaybee_ms) reported 5 minutes ago

  @MHalberstram12 @Hyperoptic That’s terrible. Big themselves up about being best …… but actually when I comes to honouring promises they are very much not the best.

• 
  Laura (@ldoyle86) reported 6 minutes ago

  @Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.

• 
  HAMMY (@kamuddin1) reported 13 minutes ago

  Hyperoptic has no internet I’m in Islington is anyone else having issues

• 
  HyperopticCS (@HyperopticCS) reported 16 minutes ago

  @mikecurryphotos The router is required for transmitting the connection into a wireless signal, while there is only one Hyperoptic socket per premise, the router allows for up to 4 LAN-connected devices. 1/2

• 
  HyperopticCS (@HyperopticCS) reported 18 minutes ago

  @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

• 
  Tripuresh Verma (@Iamtripuresh) reported 19 minutes ago

  @Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here

• 
  John Thomas (@BorisJohnThomas) reported 21 minutes ago

  @HyperopticCS can i call the customer service number to ask about if hyperoptic is available in my location

• 
  Marley (@MarleyPonte89) reported 23 minutes ago

  @HyperopticCS @Hyperoptic No one has called yet. How do I know they r actually coming today? I can’t stay indoors all day not know when they will turn up. I am connected to a neighbours Wi-Fi but the signal is so weak. It’s affecting my work as I work from home. This is very frustrating.

• 
  Dr Sarah Wishart (@sarahwishart) reported 25 minutes ago

  I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.