Hyperoptic

Hyperoptic Outage Report in Barnsley, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barnsley, England 05/16/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

Community Discussion

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Hyperoptic Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • brothersbedeman jack bedeman (@brothersbedeman) reported

    4 weeks and still no internet or even a timeframe for resolution. Not what I was expecting from @Hyperoptic . Any chance of a plan? #workingfromhome #publichealth during a pandemic…painful

  • RossManson1 Ross Manson (@RossManson1) reported

    @hyperoptic internet down in Newton Mearns. When’s it likely to be back?

  • Sean_Newhouse Sean Newhouse (@Sean_Newhouse) reported

    @Hyperoptic It's now been over 5 weeks since you sent the wrong engineer to install my broadband, and you still haven't rescheduled the appointment or even given any real explanation as to why you haven't done so. What gives? Will I ever get service? #WFH #CustomerService

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    @PositiveLad @Hyperoptic @virginmedia Interesting. Seriously will consider it and Vodafone 5G as well (they're my mobile provider so may make savings). I just can't stand the frequent outages and inability to speak to people when there's an issue.

  • bjacobs14 Jacobs Basil The Third (III) 🤙🏾 (@bjacobs14) reported

    @HyperopticCS @Hyperoptic my internet has been down for over an hour now and I have been on hold for a while on the phone trying to connect to an agent I can speak to, to resolve this issue.

  • axddm axdddm (@axddm) reported

    @HyperopticCS @Hyperoptic We have no service since yesterday evening in the Maidenhill area G77, when is service likely to be restored ? I have seen no updates since the outage began...

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic More than one month I’m waiting for the installation. Bad service!

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Still no Internet and no advice on what is happening, or when the service should be restored.

  • chibiminion Kittyheaven (@chibiminion) reported

    @CCriadoPerez @bt_uk Lots of people recommended Zen and they have been very helpful. If it’s full fibre then the others we talked to were giganet and hyperoptic I think. Both Zen and Giganet were able to get a connection issue sorted very quickly when BT just shrugged.

  • liambarker Liam (@liambarker) reported

    @jacobjtcoley @virginmedia Poor customer service was the reason I left. Can you get hyperoptic in your area? They’ve been great