Hyperoptic Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Barnsley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at Hyperoptic
Hyperoptic is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
Live Outage Map Near Barnsley, England
The most recent Hyperoptic outage reports came from the following cities: Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Mirfield |
Internet | |
| Dewsbury |
Total Blackout | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Wakefield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tripuresh Verma
(@Iamtripuresh) reported
@Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here
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FPL Raptor (Ross)
(@FPL__Raptor) reported
I have honestly never known such poor processes in place for a company as @Hyperoptic. Moved in on Monday, they told me they would need to send an engineer out and I'd be contacted in 24 hours to book them in. Nothing. Called back Wednesday, they said they had found a way to activate my system remotely and it would be live within an hour, no need for an engineer (would have been nice to have been told this). Nothing. Called back Thursday, they said they failed so would pass it onto their service support team to activate in manually, and they normally respond in 24 hours (again, would have been nice to be told this). Called back today, they haven't heard from the service support team, and unfortunately cannot contact them via phone, and are only allowed to raise tickets, so they can't call the team for an update or to escalate the issue. Apparently most of this team also don't work over the weekend, so this is probably going into next week. I asked to speak to a general manager to question why this process has been so poor, they aren't allowed to do that either. I should note, each call is about an hour in the queue as well! One of the main reasons I moved to this new apartment was for their internet service, I bloody hope when I eventually get connected it is worth it. I'm just glad I moved when there is no FPL content to be making!
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Ioannis Nikiforidis
(@YNikiforidis) reported
@Hyperoptic Terrible customer service and even worse end of contract terms. Avoid at any cost, especially if you move home frequently.
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Bilal 🇵🇸🇸🇩 #DeportElonMusk #EuthaniseSettlers
(@Pro4TLZZ) reported
@Hyperoptic really upset with the progress and quality of my installation, it's the 4th visit and yet the wrong team and engineers who are incapable of solving the problem and don't have the equipment are being dispatched to me. I've had to constantly chase for more visits myself
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John Aguirre Gonzalez
(@jjohnag) reported
@Hyperoptic Very unstable connection in SW15 6DP for two consecutive days, is there an issue in this area?
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Alex
(@axscott2703) reported
@FPL__Raptor @Hyperoptic If it helps, I have Hyperoptic (moved in 6 months ago) and the internet is fantastic. No outages and very fast (and very well priced). I luckily didn't have any issues with setup so you might just be unlucky unfortunately
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Oluseye Farodoye
(@seyefaro) reported
@Hyperoptic is seriously messing with my work. Getting download speeds of 1Mbps when you’re paying for 1Gig is unacceptable. Spoke to customer support and they’re asking me plug a cable to test. Where am I supposed to find a computer with an Ethernet port?
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kevin taylor
(@daxx2009) reported
@FPL__Raptor @Hyperoptic Hi Ross been with the same company 5 years and never had one issue, customer service been very good too
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It's me, John
(@johnrahers) reported
Whole day of work wasted today thanks to @Hyperoptic engineer refusing to do the work he was booked in to do. Despite all the other engineers in my neighbours’ flats doing it correctly. Help please @Hyperoptic, not impressed losing a day’s money for this terrible service.
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Manc Culture Bear
(@mancculturebear) reported
@Hyperoptic Is there an issue with your service in M15? No Wifi this morning.