Hyperoptic outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 52 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 2 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Mark Hills (@markhills205) reported 10 minutes ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

• 
  Andrea Robinson (@printsandjam) reported 13 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Shivers (@CicomoNosca) reported 13 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  Sumzy82 (@sumzy82) reported 13 minutes ago

  @Hyperoptic There has been no internet service since 1pm in Craven Park and no indication to when this will be fixed have not been able to do any work or use any services all day. I work from home and have no access to the network which is ridiculous!

• 
  Kurt Robson (@KurtRobsonn) reported 15 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  Saika (@Saiccc2) reported 15 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  Mahesh (@mkejriwal77) reported 17 minutes ago

  @virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.

• 
  Paul Bailey (@PBailey71973) reported 25 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Maks (@Makssss_O) reported 25 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.