Hyperoptic outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnsley, England

The most recent Hyperoptic outage reports came from the following cities: Wakefield.

City	Problem Type	Report Time
Wakefield	Internet	11 days ago
Batley	Internet	3 months ago
Batley	Internet	4 months ago
Batley	Internet	4 months ago
Batley	Internet	7 months ago
Mirfield	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 20 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Bailey (@PBailey71973) reported 11 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Tom Pilla (@tpilla) reported 15 minutes ago

  @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.

• 
  SanchoMagnifico (@SanchoMagnifico) reported 15 minutes ago

  Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?

• 
  Marcelo Hidalgo (@mhmnat1) reported 16 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Stuart Hazeldine (@stuarthazeldine) reported 19 minutes ago

  @Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.

• 
  karen morley (@karenmorley6) reported 21 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  Sean Geraghty (@cedarmaster) reported 22 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

• 
  Sprout (@temitopeandres) reported 25 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

• 
  Kurt Robson (@KurtRobsonn) reported 26 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  NEARK0 (@Nearko_) reported 31 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!