Hyperoptic outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 13 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SanchoMagnifico (@SanchoMagnifico) reported 10 seconds ago

  Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?

• 
  Drahnier_ (@JaffaReinhard) reported 3 minutes ago

  @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

• 
  Stu (@subzee_) reported 4 minutes ago

  Hyperoptic is down 👍

• 
  Rafael Lino (@maidaomd) reported 4 minutes ago

  @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

• 
  Fraser (@JaroslawJachNo1) reported 6 minutes ago

  @TheLionXB1 @stuarthazeldine @Hyperoptic They never contact you. And when they say they’re visiting they don’t do that either. Caught them out last time when they said that. Turned out they never bothered to attend just gave the impression to show they’re ’working on it’.

• 
  SanchoMagnifico (@SanchoMagnifico) reported 7 minutes ago

  @jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.

• 
  James Nicholls (@jamesjnicholls) reported 7 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Saika (@Saiccc2) reported 12 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  Marcelo Hidalgo (@mhmnat1) reported 19 minutes ago

  @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡

• 
  Tom Hartwright (@hartwright_tom) reported 20 minutes ago

  @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful