Hyperoptic Outage Report in Amersham, Buckinghamshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Amersham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Amersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Amersham, Buckinghamshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgos Glymidakis
(@GiorgosGl) reported
@Hyperoptic @HyperopticCS great job advertising how your offers support people in difficult times, while completely ignoring loyal customers and refusing to extend the courtesy. Really disappointed.
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £450 in this inst.
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HyperopticCS
(@HyperopticCS) reported
@nzlata @Hyperoptic Please accept our apologies for not getting you reconnected, Nonna. Our team advised it is a complicated issue, and they will require more time to resolve this. :/ Please accept our apologies for leaving you offline for so long. :(
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Ironside
(@ironside) reported
@Hyperoptic how about you lend a hand to @HyperopticCS, who hide behind DMs, provide generic replies and no detail to ongoing issues. Central London and I’ve had no internet for a week - with no resolution time in sight. #hyperoptic #outage #rubbish
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HyperopticCS
(@HyperopticCS) reported
@philippepolleux @Hyperoptic We're sorry you feel that way about our customer service. Rest assured that we're working on getting you the service however, we have run into issues that require time to resolve. As soon as we get an update, you will be notified of it in the complaint ticket you have raised.
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Back in August my service stopped running for weeks and you cannot get a straight answer out of them. Absolutely cowboys - hope your issues are resolved soon! Once my contract is up, I’m out of here
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Jamada
(@JamadaLoL) reported
@808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho
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Miki 🏳️⚧️🏳️🌈🏴
(@mikiburgess) reported
Been sat in the @Hyperoptic online support chat queue for over an hour. Still not at front of queue. The quality of service had better be worth the missing of lunch!
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lijē
(@lijendary) reported
@Hyperoptic you have literally caused me so much stress and nobody is willing to help
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@ironside @Hyperoptic @HyperopticCS Exactly, nothing particular, no updates, no support, no roadmap. Worst ever provider