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Hyperoptic

Hyperoptic Outage Report in Amersham, Buckinghamshire, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Amersham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Amersham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Amersham, England

The most recent Hyperoptic outage reports came from the following cities: Southall.

CityProblem TypeReport Time
Southall Wi-fi 25 days ago
Slough Internet 8 months ago
Hemel Hempstead Internet 10 months ago
Slough Total Blackout 11 months ago
Northolt Internet 11 months ago
Slough Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Amersham, England

Latest outage, problems and issue reports in Amersham and nearby locations:

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vidyamacleod
    Vidya (@vidyamacleod) reported

    @Hyperoptic I am in postcode RG6 1. Hyper optic has begun finer installation a while ago. Can you please give me an ETA on when I can become your customer finally?

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @PositiveLad @Hyperoptic @virginmedia And when I do speak to someone I get the same script, the same assumption it's a problem with my setup, which always proves never to be the case. (FFS I used to work in support. Do they think it never occurred to turn it off and on again?)

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @PositiveLad @Hyperoptic @virginmedia Interesting. Seriously will consider it and Vodafone 5G as well (they're my mobile provider so may make savings). I just can't stand the frequent outages and inability to speak to people when there's an issue.

  • thegingerquill
    Gareth Crooks (@thegingerquill) reported

    @HyperopticCS @Hyperoptic please can someone give me an answer as to when I can expect an engineer to fix my internet. Over 24hrs waiting now...

  • YusufMi49118545
    Yusuf Miah (@YusufMi49118545) reported

    @Hyperoptic @HyperopticCS With my 1gb internet i only get 700 download. Why am i not getting 900download. Can anyone help?

  • shah1354
    Shah Hoque (@shah1354) reported

    @Hyperoptic really starting to regret signing up to you guys no internet for the second day I've had more down time with you in a month then others in a year

  • hijackharding
    Jack Harding (@hijackharding) reported

    @Batteryhq @Hyperoptic Very very good experience so far. Speed doesn’t drop, no issues.

  • BermudaBat
    Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Joined Hyperoptic last year, so far excellent service & my contract is coming up next two months. But if they sell out to Three, I will dump them. The same goes with @VodafoneUK with chatter about Three & I've been with them since mid 80s, to date.

  • bertiehallums
    Bertie (@bertiehallums) reported

    @Batteryhq @Hyperoptic Depends. Currently a user. But if VM or BT 900mb were available, we'd switch in a heartbeat. The number of serious outages we get with Hyperoptic is just unacceptable. However, when it works, it's a good service.

  • shah1354
    Shah Hoque (@shah1354) reported

    @Hyperoptic No service since Saturday don't join this company #broadband #internet keep on making false promises