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Hyperoptic

Hyperoptic Outage Report in Ravensthorpe, Kirklees, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Ravensthorpe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ravensthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Ravensthorpe, England

The most recent Hyperoptic outage reports came from the following cities: Huddersfield, and Batley.

CityProblem TypeReport Time
Huddersfield Internet 2 months ago
Batley Internet 2 months ago
Halifax Internet 2 months ago
Bradford Internet 3 months ago
Bradford Internet 3 months ago
Batley Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MuradAh06758081
    Murad Ahmed (@MuradAh06758081) reported

    @Hyperoptic just got off the phone with Natasha at Hyperoptic customer service. She cut off the line after she found out all the problems I'm having with the my activation. Too early for problems on a Monday morning I guess.

  • djmuel_
    dj muel (@djmuel_) reported

    @JimSterling @virginmedia Honestly virgin media sucked so much for me one of the most stressful companies i ever had to deal with as a content creator. Check to see if hyperoptic are in your area had them for 5years and never looked back!

  • SonOfCarl
    Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • LittleScandi
    Bianca Wessel (@LittleScandi) reported

    @Batteryhq @Hyperoptic Complete opposite experience. Placed order end of June. Have countless of emails, hours on chat and even an engineer ‘installing’, yet still no Wi-Fi. Their customer service team will notify the ‘advanced team’ every time. Not once have they contacted us to follow up the order.

  • cb33scotland
    Craig Bailey (@cb33scotland) reported

    @Hyperoptic why are some of your staff not able to speak to engineers but some can. Now been or of service for 3 days!!!!! Really thinking of leaving at the end of my contract

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

  • matty_verse
    Meta Matt (@matty_verse) reported

    @Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.

  • Poggzi
    Poggzi (@Poggzi) reported

    @spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.

  • CharlesMishal
    Charles Mishal (@CharlesMishal) reported

    @HyperopticCS @Hyperoptic No one has ever contacted us so far and even today my internet is not working

  • matty_verse
    Meta Matt (@matty_verse) reported

    @Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.