Hyperoptic outages and service status in Ravensthorpe, England

Problems in the last 24 hours in Ravensthorpe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ravensthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ravensthorpe, England

The most recent Hyperoptic outage reports came from the following cities: Bradford, Batley, Normanton, Barnsley, and Leeds.

City	Problem Type	Report Time
Bradford	Wi-fi	18 days ago
Batley	Internet	23 days ago
Normanton	Internet	30 days ago
Normanton	Total Blackout	1 month ago
Barnsley	Internet	2 months ago
Leeds	Internet	2 months ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Tarrant (@AlexTarrant4) reported 9 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Graham Hesketh (@Hesketh_GD) reported 9 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Marisa Peek (@TheOneMarisa) reported 11 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  Edwin Bradford (@edwinbradford) reported 12 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 14 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!

• 
  M. (@mariucha77) reported 22 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  Adam Piper (@bitwog) reported 24 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 25 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Chad West (@ChadWestTweets) reported 26 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 30 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)