Hyperoptic Outage Report in Ravensthorpe, Kirklees, England

Problems in the last 24 hours in Ravensthorpe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ravensthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Ravensthorpe, England

The most recent Hyperoptic outage reports came from the following cities: Huddersfield, and Batley.

City	Problem Type	Report Time
Huddersfield	Internet	1 month ago
Batley	Internet	2 months ago
Halifax	Internet	2 months ago
Bradford	Internet	3 months ago
Bradford	Internet	3 months ago
Batley	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry (@erossiniuk) reported 3 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Ironside (@ironside) reported 5 minutes ago

  @HyperopticCS @Juliannochie @Hyperoptic Don’t get your hopes up Julian, they say wait until day X and then on the day you get palmed off. Look through my history with them. Cancel while you can.

• 
  foz (@sophiefoskettt) reported 9 minutes ago

  @Hyperoptic the most unreliable, rude and humiliating customer service I have ever experienced… do better and reply to your customers instead of ignoring them until the next payment day so you can charge them an extra month (or 3) when they wanted to cancel. Sickening

• 
  Ambo (@Ambo_P) reported 11 minutes ago

  We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.

• 
  Andrejs Fjodorovs (@AndrejsFjodoro2) reported 12 minutes ago

  @Hyperoptic @HyperopticCS Okay, you might have some grace period of 30 days, when you first sign the contract, to be able to cancel it, then you’re on your own. @hyperoptic Please correct me if I’m wrong. Happy to chat about it! Not renewing this year, nor ever.

• 
  Andrejs Fjodorovs (@AndrejsFjodoro2) reported 13 minutes ago

  @Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £420 in this inst.

• 
  Farid Pasha (@Farid_UK) reported 16 minutes ago

  @Hyperoptic second time i am having outage with them and no one is able to fix it. I rely on the internet for work. Also, since joining ive only been getting 1/3 of the speed i was supposed to get

• 
  AnvarolDreams (@AnvarolD) reported 21 minutes ago

  @ironside @HyperopticCS @JamesHobley3 Hyperoptic used to offer customers wirelesss hotspots during outages. Maybe they could help you with that? For what its worth, my guess is that the duct does not belong to them so they will be depending on BT Openreach to fix it.

• 
  Ambo (@Ambo_P) reported 23 minutes ago

  @HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.

• 
  Ironside (@ironside) reported 24 minutes ago

  @tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫