Hyperoptic outages and service status in Ravensthorpe, England

Problems in the last 24 hours in Ravensthorpe, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ravensthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ravensthorpe, England

The most recent Hyperoptic outage reports came from the following cities: Barnsley, Leeds, Normanton, and Wakefield.

City	Problem Type	Report Time
Barnsley	Internet	8 days ago
Leeds	Internet	20 days ago
Normanton	Internet	22 days ago
Wakefield	Internet	1 month ago
Huddersfield	Internet	3 months ago
Batley	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 3 minutes ago

  @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 3 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Nicky Hill (@nickyjanehill) reported 4 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Tracey Bird (@BirdTbird) reported 8 minutes ago

  @Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.

• 
  Kurt Robson (@KurtRobsonn) reported 10 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

• 
  Saika (@Saiccc2) reported 10 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  SmileyGFace (@SmileyGFace1) reported 16 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Mer (@Choymer) reported 20 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Andrea Robinson (@printsandjam) reported 23 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Xenomorph (@xenom0rph09) reported 26 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+