KCOM

KCOM Outage Report in Southampton, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Southampton, England 01/13/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • HullLecturer Mary-Ellen #UCU (@HullLecturer) reported

    @kcom your website isn't working and nor is my internet at home. Today is the 3rd day that the internet has conked out at home in the afternoon. Neighbour yesterday said it was an issue with a local node. I did report it, but not sure whether engineers know.

  • CSharp4EverMore csharpforevermore (@CSharp4EverMore) reported

    KCOM Hull really don't learn. Thank goodness for third parties logging issues and making them known. I have been stressing out trying to work from home but not a peep from @KCOMhome @KCOMcare. They let people call their phone lines and wait rather than tweet about issues. >:(

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • ClubHein ClubHein (@ClubHein) reported

    @quarantiern Yes (ignoring the absolutely terrible game at the KCOM in October)

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.

  • man0633 Michael Norfolk (@man0633) reported

    @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

  • Trockay_ tom (@Trockay_) reported

    @Ginge Get yourself down to the KCOM where proper footballs played💯

  • AloisaTrancyy Dakota 🏳️‍⚧️ (@AloisaTrancyy) reported

    KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…

  • Downdogz Downdogz (@Downdogz) reported

    @KCOMhome If you live in the kcom area, cancel your contract, buy a 4g router from Amazon and get yourself an unlimited data sim. Save yourself about £35 a month, whilst simultaneously bankrupting these monopolist rip off merchants. Happy days!

  • YUJlHWANG YUJI (@YUJlHWANG) reported

    kcom is so mid… it was ruined by groups of stupid people