KCOM

KCOM Outage Report in Southampton, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Southampton, England 04/01/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Ace247 Jack Hammer... 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ace247) reported

    @KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome

  • AlanAtkinson85 Alan Atkinson (@AlanAtkinson85) reported

    @HullCityLive Ehab now uses Whisper after KCom turned their back on him. Similar with the takeover, he's sending facsimiles to Turkey - just bad pictures of money with smiling fans behind it.

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • Carlwilks2011 Carl (@Carlwilks2011) reported

    @KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡

  • ytevo79 Psygnosevo (@ytevo79) reported

    @FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • lablife46 Lee Brown (@lablife46) reported

    @kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    It's just my home because of kcom outage.

  • CityView1904 Jarvo (@CityView1904) reported from City of Kingston upon Hull, England

    Is KCOM down again? #Hull

  • yadlen_ elongated muskrat (@yadlen_) reported

    Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.