KCOM outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 4 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  John Thomas (@BorisJohnThomas) reported 4 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Rach (@dinkyrach) reported 4 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 6 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

• 
  Kermit Sama (@RileyAsari) reported 8 minutes ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

• 
  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 10 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

• 
  sue york (wright) (@lilminx1966) reported 11 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 11 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  evie 🌗 (@Pivotless) reported 15 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 17 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x