KCOM

KCOM Outage Report in Southampton, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Southampton, England 01/28/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • wookieward dale ward (@wookieward) reported

    @KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom

  • AndrewN77197386 Andrew North (@AndrewN77197386) reported

    Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?

  • AbrahamHwhite A.🇻🇦🏳️‍🌈 (@AbrahamHwhite) reported

    Why is the market for broadband so terrible in Hull? Monopolies. Prices have gone up by 9% in a year yet there are literally just two providers - Three and KCOM - that cover my residential area near a high street and the university

  • markcoops23 mark (@markcoops23) reported

    @kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMcare day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.

  • DanHKRHCAFC D (@DanHKRHCAFC) reported

    @davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there

  • BillRobins6 Bill Robins 🇹🇷 (@BillRobins6) reported

    **** the negativity, Is it Saturday yet…. UP THE ******* TIGERS let’s get the KCOM bouncing again and get the lads over the line #hcafc #UTT 🍺🐅

  • chicaroja8 Chica Roja (@chicaroja8) reported

    @virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet

  • ItsDuddits Duddits II (@ItsDuddits) reported

    @Pijinnn_ Im from Hull and we are super lucky, we get 1gb down 200 up we cant get virgin, sky or BT just Hull's own company KCOM. Consider a move to Hull.... lol

  • stackstalker Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY