KCOM outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Roe.🐯🧡 (@RomeoOscarEcho) reported 44 seconds ago

  @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

• 
  Andrew Ross (@Andy_Ross1962) reported 3 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  lee opie (@leemelonopie) reported 4 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Tony Roe P/F 🐯 (@RomeoOscarEcho) reported 4 minutes ago

  @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.

• 
  Adam (@Cardinal_Malt) reported 7 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Phil Bagwell (@SupernovaPhil88) reported 7 minutes ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• 
  Jeanniebabe 💙 (@g01dy) reported 12 minutes ago

  @KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  John Thomas (@BorisJohnThomas) reported 12 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Ben Anderson (@B4nd000) reported 15 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

• 
  Chris Shaw (@s14awy) reported 16 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?