KCOM

KCOM Outage Report in Southampton, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Southampton, England 01/18/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Ed_UKation Ed (@Ed_UKation) reported

    @punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.

  • NomceboPurple 💜Miss Deep Purple💜 (@NomceboPurple) reported

    @SiyandaSiwela And 2014 when we were doing Kcom 311😒 Futh let me download this video it gonna help me

  • JedOXOCube jed (@JedOXOCube) reported

    @lukeOT92 @VAVEL @VAVEL_EFL I follow is awful especially at the kcom , the camera position is almost birds eye view, no artificial crowd noises either, it seems every game is a friendly these days, for a tenner per game it seems very amateurish

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • realairodene Airodene (@realairodene) reported

    @Memeulous Shame you probably don’t have KCOM, 200mbps down and 35mbps up

  • leedolman9 LeeDolman 🇬🇧 (@leedolman9) reported

    @lukeOT92 @VAVEL @VAVEL_EFL Camera angles (especially at the KCom) are shocking. The commentary would be better if he knew when to shut up and he could pronounce his Th’s. Value for money poor too compared with Sky Sports, where for £9.99 you can have unlimited access to all sports for 24 hours.

  • funky_nelli funky nelli (@funky_nelli) reported

    To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

  • CharliePMullan Charlie P Mullan (@CharliePMullan) reported

    Thanks @KCOMhome, 5 more days not been able to work properly due to your sub standard service. You can’t send an engineer out to fix this because of Covid, but you can send engineers out to install services for new customers. Anyone else spot the flaw in that? #KCOM

  • nai_shunn Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS