KCOM

KCOM Outage Report in Southampton, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Southampton, England 03/31/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • rmckenzie7288 Robert McKenzie (@rmckenzie7288) reported

    @KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • MesserStanton Revd David Messer (@MesserStanton) reported

    @KCOM See your up to your usual shenanigans of providing the worst broadband and wireless in the UK

  • staffy63 staffy63 (@staffy63) reported

    @curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. There's a carpet being fitted in the car wtf.

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate

  • Skipins Lee Partington (@Skipins) reported

    @NicoGrindley @CaptainEef @BlizzardCSEU_EN Same issue, KCOM in Hull. Spoke to them last night and they stated it was blizzard server side issue. Weirdly two neighbours next door to me with KCOM have no connection issues to Battlenet at all so I've got no clue...😑

  • MikeeP1981 Michael (@MikeeP1981) reported

    updated KCOM package on 30th July, no letter , nothing on account, ring sales team as advised but nothing on system apart from order going through yesterday... apparently changed system and way things done in last few weeks so everything slow... bit like their internet then

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.