KCOM outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Rose (@ExileAryui) reported 5 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Alan Hemingway (@alanacct) reported 6 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  Traceymac1964 (@tramac1964) reported 6 minutes ago

  @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

• 
  David Hoggard (@davidhoggard64) reported 8 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  Patrice (@Patrice_Supply) reported 9 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  Michael (@MikeeP1981) reported 13 minutes ago

  @KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off

• 
  hc (@indianasc0nes) reported 13 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  Baz Cooper (@bazdjcooper) reported 14 minutes ago

  Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

• 
  The Red Reaper (@RobinArisen) reported 15 minutes ago

  That kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine

• 
  Paul Reavley (@reavo81) reported 19 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…