KCOM outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Error404 (@DawsonsLeftPeg) reported 3 minutes ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 4 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  IAN_EBO_LAD (@ebolad1) reported 5 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Helen Stebbings (@helenstebb) reported 7 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  D🅰️z (@JellyTotPixel) reported 13 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  ItsJustJosh (@Craucoes) reported 19 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 19 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

• 
  hc (@indianasc0nes) reported 26 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• 
  Jim Bacon (@Jim_Baconnaise) reported 27 minutes ago

  Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

• 
  KCOM (@KCOMhome) reported 27 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website