KCOM

KCOM Outage Report in Salford, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Salford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Salford, England 11/22/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • paulxdesign Paul Burley (@paulxdesign) reported from Manchester, England

    @ant_thedesigner That's a shame. It used to be the opposite problem: KCOM overpriced, the rest of the UK had caught up and the customers are left with no choice because of KCOM's monopoly as an ISP.

  • GeorgieBoy61 George Ferry Takeaway Services Bell #FBPE #NHSLove (@GeorgieBoy61) reported from Cheadle Hulme, England

    @PJBuckingham They outplayed us at the KCOM so it was entirely predictable given our "Not-up-not-down" mindset!

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Craucoes ItsJustJosh (@Craucoes) reported

    @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

  • zigzagtoes zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • lilminx1966 sue york (wright) (@lilminx1966) reported

    @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

  • KCOMhome KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • Recordings24 24 Karat Recordings (@Recordings24) reported

    @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing

  • MartinTwigs68 Les (@MartinTwigs68) reported

    My kcom internet is down again

  • jordantyson92 Jordan Tyson (@jordantyson92) reported

    Anyone else’s 4G shite as well? I know Kcom is down like…

  • KCOMhome KCOM (@KCOMhome) reported

    @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

  • TomButl55445942 Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported

    @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

  • MelJBroo Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!