KCOM

KCOM Outage Report in Kensington, Greater London, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kensington, Greater London, England 12/20/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent KCOM outage reports came from the following cities: Hackney, Hounslow, Harringay, Croydon, London, Barnet, Barking and Southwark.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHounslow Internet
United KingdomHarringay Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

  • andyward73 andy ward1973 (@andyward73) reported

    @KCOMhome Working ok here now never usually have a problem with kcom

  • KCOMhome KCOM (@KCOMhome) reported

    @NHSHullCCG We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter account

  • Beccaa_Booo Becky 🐝 (@Beccaa_Booo) reported

    Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.

  • KCOMhome KCOM (@KCOMhome) reported

    Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

  • payne13131 Ian_Aka_PaYne (@payne13131) reported

    @KCOMhome Wtf Kcom we cannot even call atm…

  • KCOMcare KCOM Care (@KCOMcare) reported

    @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • ticklycastle ticklycastle (@ticklycastle) reported

    @KCOMhome What a joki @kcom the internet never works properly

  • weareability Ability IT (@weareability) reported

    If you're having internet issues in #Hull at the moment, you're not alone. KCOM are currently having an outage.

  • GeoffThornes Geoff Thornes (@GeoffThornes) reported

    @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!