KCOM

KCOM Outage Report in Chigwell, Essex, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Chigwell, Essex, England 01/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Chigwell, Essex, England

The most recent KCOM outage reports came from the following cities: London, Hackney and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @Liam__McNulty Hi Liam, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing.1/2

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

  • dinkyrach Rach (@dinkyrach) reported

    @CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!

  • KCOMhome KCOM (@KCOMhome) reported

    @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2

  • Ofcom Ofcom (@Ofcom) reported

    @Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.

  • bankwithsmile smile UK (@bankwithsmile) reported

    @mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2

  • Laurenc53826262 Laurence Howe (@Laurenc53826262) reported

    @CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.

  • Trampy_ Trampy (@Trampy_) reported

    @TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)