KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItsJustJosh (@Craucoes) reported 36 seconds ago

  @Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer

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  Mark Adams (@A96740Adams) reported 3 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

• 
  John Thomas (@BorisJohnThomas) reported 3 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  The Red Reaper (@RobinArisen) reported 4 minutes ago

  That kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine

• 
  KCOM (@KCOMhome) reported 5 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  bingbong (@flibberdigibert) reported 5 minutes ago

  @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

• 
  David Hoggard (@davidhoggard64) reported 12 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

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  James Lockwood (@EnfieldTiger) reported 13 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

• 
  Joseph daniel foster (@DanielDanny4755) reported 17 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Mike Horsfield (@MikeHorsfield1) reported 20 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight