KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 03/26/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • therobertsadam Adam Roberts 🇭🇰 (@therobertsadam) reported

    @JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Look at installing a lift tonight thanks.

  • windassone David Windass (@windassone) reported

    @MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?

  • felinefromspace Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly

  • KCOMcare KCOM Care (@KCOMcare) reported

    @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • realairodene Airodene (@realairodene) reported

    @Memeulous Shame you probably don’t have KCOM, 200mbps down and 35mbps up

  • mellomylz mylz | #RAID (@mellomylz) reported

    @mrandroidgeek @KCOMhome I wouldnt be too happy mate, KCOM is atrocious. My internet has cut out 6 times just today.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.