KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 01/01/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • RabidRobo Rob Overfield (@RabidRobo) reported

    @HullCityLive The only game I ever watched in the KCOM live bored the **** out of me… must be over 15 years ago but Hull annihilated Salford by 60 points, got bored watching black and white shirts score so many tries.

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    @WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • camytiger13 George Warrington (@camytiger13) reported

    Get down the kcom now #hcafc

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • shaun_blagdon Shaun Blagdon (@shaun_blagdon) reported

    @SkintDad @KCOMhome It's the inverse of people who have never been to Hull slagging off the place.. people who have never lived outside of Hull and experienced other providers **** off KCom.

  • Sunny21836917 Sunny (@Sunny21836917) reported

    Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄

  • tyleresders Tyler Esders (Full of Autism) (@tyleresders) reported

    @bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709

  • AlanAtkinson85 Alan Atkinson (@AlanAtkinson85) reported

    @SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.