KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 11/30/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve09425095 Steve (@Steve09425095) reported

    @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

  • Ed_UKation Ed (@Ed_UKation) reported

    @punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews I'm not happy that you are allowing KCOM into North Lincs to dig up service strips to lay FTTP when @ofcom don't recognise them as a major ISP in England and their packages are expensive and they don't offer an easy switching process like all other ISPs do. Why ?

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Look at installing a lift tonight thanks.

  • hullrickshaws Neil (@hullrickshaws) reported

    @andycomfort : Saw The Who at the KCOM. They never played this. Disappointed.

  • spurge_1974 Paul Spurgeon (@spurge_1974) reported

    @bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

  • hoody1983 michael hood (@hoody1983) reported

    at the kcom stadium, seems it's not only the pitch that they don't seem to be maintaining, the outside is looking terrible. #hullfc #hullcity #allamsout

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.