KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 12/05/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • HullTeslaModel3 Rich & Sharon EV Adventures 🇬🇧&🇫🇷 (@HullTeslaModel3) reported

    @Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.

  • the_skeptic None of the above (@the_skeptic) reported

    @dantomlinson92 Another season down the drain. I thought Hodgson would be given next season after signings being announced. It’s like Groundhog Day at the KCOM. New coach needs to be ruthless. Players have cost 2 decent blokes their jobs.

  • markjwt Mark Taylor (@markjwt) reported

    @KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today

  • ralphchops Ralphchops™ (@ralphchops) reported

    @TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    Times or kcom be hard ball and go for profit. You know what they say elephants never forget

  • sparkyhullfc mark hughes (@sparkyhullfc) reported

    anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!

  • aIixlemon Alix🍋 (@aIixlemon) reported

    power outage uno are they using KCOM?

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • DanLittle180 Dan Little - The Last Watcher 👀 (@DanLittle180) reported

    @1904Irrelevants You may have to ring kcom tomorrow for your username and password. Have you tried accessing the router homepage? If you turn your new router upside down you will see something like 192.168.x.x and login in details. You may find your username and password pre installed.