KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 12/21/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • McBazface Baz (@McBazface) reported

    @enjoysilences @EmmaHardyMP whats the issue with KCOM?

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • KCOMhome KCOM (@KCOMhome) reported

    @OkayIshh_FB Afternoon Are you connecting through a VPN? or direct to the KCOM network?

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • mark_russ67 Mark Russell (@mark_russ67) reported

    @KCOMhome more nuisance calls 00306914241568 this time saying my Kcom internet is having issues. Caller says based in HU1 London. People need to be aware this is a scam !

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • D_Atkin David Atkin (@D_Atkin) reported

    If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom