KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Yorkshire (@GaryYorkshire) reported 5 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  Scott Bradley (@Bradley1Scott) reported 11 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Vennie (@Vennie2691) reported 11 minutes ago

  @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 16 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 18 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Paula Burnby (@BurnbyPaula) reported 20 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  lanesrA (@lanesrA1sauce) reported 27 minutes ago

  @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

• 
  jodie 🧸🤍 (@auroraluvbot) reported 29 minutes ago

  kcom wifi sucks ***

• 
  Rach (@dinkyrach) reported 30 minutes ago

  @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

• 
  Michael (@MikeeP1981) reported 30 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom