KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 02/07/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GGX_RazorzYT ggxrazorz (@GGX_RazorzYT) reported

    Kcom you are the worst ISP in existance

  • BanisterMillie millie (@BanisterMillie) reported

    i’m gonna kill whoever made the decision that hull had to be the anomaly and FORCE US TO USE KCOM EVEN THO ITS ******* **** ITS SO BAD IM GONNA FUSJSKAOSUSNGBAKAOgsall

  • Mickey___J Mickey J (@Mickey___J) reported

    @StavrosFC Is it worth going on it….??? Kcom having my pants down every month

  • dmg9785 DMG9785 (@dmg9785) reported

    @secondtierpod Never forget him sulking against us at the Kcom that season, he asked his manager to sub him off. Us in the home crowd found it hilarious. #hcafc

  • man0633 Michael Norfolk (@man0633) reported

    @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Why would you put infrastructure in without knowing you have a viable customer base 1st? That was the whole point of them approaching KCOM to rent out some of its capacity. Yes it would cost a lot, no denying that but you can't tell me it wouldnt be made back.

  • StavrosFC Stavros Kebabadopolus (@StavrosFC) reported

    @Mickey___J I dunno mate, we've just had signs put up to say the poles are going up down the street. The KCOM lightstream service here is good to ne fair

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive BT/Virgin TRIED to rent kcom lines to offer the city more options years back. Kcom offered an extortionate deal. Thats how they got round an investigation by the Communications Ombudsman. Its not viable for them to put in infrastructure without the customer base already there.

  • Emma_Crxssing Emma ⭐️⭐️💙🇺🇦 (@Emma_Crxssing) reported

    @DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too

  • Anthony74349435 Anthony (@Anthony74349435) reported

    @KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!