KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 02/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Trockay_ tom (@Trockay_) reported

    @DizzyTT Move to hull. KCOM would never

  • TwiztMCFC Twizt (@TwiztMCFC) reported

    @17woid @ManCity Foden never scored at the KCOM

  • StavrosFC Stavros Kebabadopolus (@StavrosFC) reported

    @Mickey___J I dunno mate, we've just had signs put up to say the poles are going up down the street. The KCOM lightstream service here is good to ne fair

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive BT/Virgin TRIED to rent kcom lines to offer the city more options years back. Kcom offered an extortionate deal. Thats how they got round an investigation by the Communications Ombudsman. Its not viable for them to put in infrastructure without the customer base already there.

  • Mickey___J Mickey J (@Mickey___J) reported

    @StavrosFC Is it worth going on it….??? Kcom having my pants down every month

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • sssausage1488 Scotch Square Sausage (@sssausage1488) reported

    @EE Hi David. She has moved to an area on the east coast which isn't an area you provide great speeds for - KCom seem to have a monopoly over there. Upon realising her speeds were dreadful, she contacted you and got told she had to complete her contract regardless of the poor speeds.

  • Emma_Crxssing Emma ⭐️⭐️💙🇺🇦 (@Emma_Crxssing) reported

    @DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I was gonna become a meme. I wanna preload no mans sky on just my home because of kcom outage.

  • robhodgson1966 Rob Hodgson (@robhodgson1966) reported

    @falamgir @KCOMhome I have just revisited this article and Kcom have actually used poles because the UG cable was armoured, so the poles are the first and only way to provide the fibre service to the residents at this time. Connexin have the right to use Kcoms ducts, that's the difference.