KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 03/29/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • mellors30 ⚽WAM™ (@mellors30) reported

    @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon

  • HullCityLive Rick 🎗 (@HullCityLive) reported

    Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

  • KCOMcare KCOM Care (@KCOMcare) reported

    On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)

  • Ciara_OfficiaI A.J. (@Ciara_OfficiaI) reported

    @ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMcare No this is not. But somebody on a BT network has a constant speed. Me and others on KCOM bang on 5PM everyday drop down from our full package speed to around 500kbps! Got to be something on KCOM or one of your partners?

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • musichqhull Darren Bunting (@musichqhull) reported

    @Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible

  • a75215278 Jack (@a75215278) reported

    Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom

  • Buntingfootball Josh Bunting (@Buntingfootball) reported

    Portsmouth take the lead, what a start for them at the KCOM Stadium. The defending from Hull was poor have to be more commanding. They want a foul on Jacob Greaves but it isn't given and Sean Raggett's goal stands. Really good intensity to start the game, both sides look sharp.