KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 01/27/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleBooth101 Kyle Booth (@KyleBooth101) reported

    @Everton Worst support to come to the KCOM this season, easily

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

  • JanieSu Jane Shaw (@JanieSu) reported

    @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

  • CllrFareham Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • HoppersHopkins Hoppers (@HoppersHopkins) reported

    @mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!

  • bankwithsmile smile UK (@bankwithsmile) reported

    @mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2

  • KyleBooth101 Kyle Booth (@KyleBooth101) reported

    @Everton Worst support to coke to the KCOM this season

  • MrsMags_C Mags (@MrsMags_C) reported

    @KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….

  • TigersEarly The Early Tigers (@TigersEarly) reported

    @1904Irrelevants where Kcom is now down Carr Lane

  • PeteBeaumont8 Pete Beaumont (@PeteBeaumont8) reported

    @Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.