KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@kevbez1969) reported 6 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  Daniel Rose (@ExileAryui) reported 6 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Alan Hemingway (@alanacct) reported 9 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  Michael (@MikeeP1981) reported 9 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  Mike Covell (@MikeCovell) reported 16 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  D🅰️z (@JellyTotPixel) reported 17 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  ItsJustJosh (@Craucoes) reported 19 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  Mike Covell (@MikeCovell) reported 20 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  ItsJustJosh (@Craucoes) reported 22 minutes ago

  @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

• 
  Ben (@BenGardner44) reported 23 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome