KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Rose (@ExileAryui) reported 1 minute ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Michael (@MikeeP1981) reported 6 minutes ago

  Anyone else hu8 area issues with net #Kcom

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 7 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 8 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x

• 
  IAN_EBO_LAD (@ebolad1) reported 9 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Tosh&Piffle (@t__and__p) reported 9 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Chris Jackson (@ChrisJa53783666) reported 10 minutes ago

  @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

• 
  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 12 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

• 
  KCOM (@KCOMhome) reported 12 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

• 
  Chris Shaw (@s14awy) reported 14 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?