KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 03/28/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.

  • Danger_Bri Brian Johnson (@Danger_Bri) reported

    @RobOz73 @SkintDad @KCOMhome There was a government White Paper published showing that KCOM have always offered use of their network at the same or similar rate to competitors as BT. The difference is population non of the other companies wanted to come in at that rate. 1/2

  • Goolie6 Goolie (@Goolie6) reported

    Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole

  • markcass13 Cass (@markcass13) reported

    @PhillHemsworth @Lockolike @KCOMhome Mije is with pure but its all the kcom gear as pure rent it, I pay for 70 and no problems, kids online constantly and I work from home

  • hcafckarl Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡

  • JoeWestHull Joe West Hull (@JoeWestHull) reported

    @davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.

  • 128smith Michael (@128smith) reported

    @SkintDad Better pies at half time if you support FC. Much less bad language at the Kcom without a doubt and you get to buy a pattie buttie on the way home from Dundee. Mind made up yet?

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    @WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number