KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Nathan Spencer (@_Nathan_Spencer) reported 1 minute ago

  Love it when kcom goes down mid fifa game

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  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 4 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

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  ItsJustJosh (@Craucoes) reported 4 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

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  Goodmeister (@goodmeister) reported 6 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

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  hc (@indianasc0nes) reported 12 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

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  Andy Clark (@andyclark1973) reported 12 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

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  Jon Kirby (@JonKirby1974) reported 13 minutes ago

  @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

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  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 15 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

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  Al Gradwell (@AlGradwell) reported 16 minutes ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

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  Chris Jackson (@ChrisJa53783666) reported 17 minutes ago

  @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?