KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 01/31/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • HullCity1975 cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • vorny_twts matt 🇮🇳 (@vorny_twts) reported from Newport, England

    If there isn’t a club statement from Hull by the morning, their fans should march down to the KCOM and protest imo.

  • NKBTN Mr E. Mann (@NKBTN) reported

    "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.

  • pagefortyfiveUK PAGE FORTY FIVE (@pagefortyfiveUK) reported from Bridlington, England

    @m_pettinger @HullCity Eh if you go down at least I can go to KCom again mate 👌🏻

  • AndyMedcalf Andy Medcalf 🎗️ (@AndyMedcalf) reported

    @F1Gollum @bennyboy599 I certainly wouldn't be accepting that - although as mentioned you need to speed test with a patch cable and not via WiFi (which your ISP can never guarantee performance of - it depends on your property and placement of router etc). Have KCOM checked the speed to your router?

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 I think it's the light pollution from the pitch lights used to help the grass grow at the KCOM.

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • gaz2801 Gareth Appleton (@gaz2801) reported

    @KCOMhome From getting my playstation out the box to playing the new spiderman fully downloaded less then 30mins all down to switching to kcom from bt.

  • IshvaraDeva SATYA DEVA ISHVARA (@IshvaraDeva) reported

    AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!