KCOM Outage Report in Billingham, Stockton-on-Tees, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
- Internet (57%)
- Wi-fi (27%)
- Total Blackout (13%)
- E-mail (1%)
- Phone (1%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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John Copley (@johncopleyhull) reported@KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!
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Timothy Saxby (@TimxSaxby) reportedIs anyone else KCOM internet down tonight?
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Kirsty H (@Kirstylu29) reportedDoes anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom
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Viking Photography York (@vikingphotoyork) reported@Holmes_Rich @KCOMhome There are issues with KCOM at the moment
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Tom (@brokenviolin83) reportedJust received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!
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🌸 Mandy 🌸 (@Hull50) reported@KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff
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Al Gradwell (@AlGradwell) reported@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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Natasha Smithson (@Nasmith40) reported@KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .
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Andy Clark (@andyclark1973) reported from Kirk Ella, England@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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tils🧡🖤 (@T1LLYYYYY_) reportedlove kcom going down every 2-3 business days