KCOM

KCOM Outage Report in Billingham, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Billingham, Stockton-on-Tees, England 03/08/2026 01:45

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • pryce_wyndam Wesley Wyndam-Pryce (@pryce_wyndam) reported

    @KCOMhome Kcom prices are nuts because of monopoly. Poor customer service most of the time

  • jayemrz ris (@jayemrz) reported

    im convincd sm stans are the worst stans in kcom

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @scattysmum @Tory_Glory I have KCom fibre (its a Hull thing) full fibre to the house, guaranteed 500mbps with the option of 900mbps, never gone down in 4 years..

  • TMCHull The Marvell College (@TMCHull) reported

    **** IMPORTANT NOTICE**** Unfortunately the school telephone lines are currently down, we have KCOM engineers trying to fix the problem. Sorry for any inconvenience.

  • VillageVeganUK FriendlyVillageVegan #WestmonsterMustFall (@VillageVeganUK) reported

    @Bakedbe51247544 @KCOMhome Go to Pure, I've switched to them from KCom in 2017 never had a problem with them. Much cheaper than KCom and it's the same fibre line.

  • KCOMhome KCOM (@KCOMhome) reported

    @ConnorDarley4 If none of the KCOM sites are working and you have tried on multiple devices and browsers, we will need to do more trouble shooting with you over the phone. Please call 01482606101 and we can take a look for you :)

  • zofiiye Zofia (@zofiiye) reported

    @emma__j__w @ms3comms Sounds terrible, when I look out of my window I see a car they completely blocked so the person can’t get to work or anything if they need to! It feels like a campaign to get more customers to kcom if anything.. they are leaving tools in everyone’s gardens here too.. horrible

  • Ryw434 Ryan Westerdale (@Ryw434) reported

    @DoctorBenjy @bt_uk Could be worse, you could live here in Hull where Kcom have a monopoly, along with terrible customer service and sky high prices. You'd also live in Hull which is bad enough as is

  • UllCharlieb CharlieB_Ull 🎗️ (@UllCharlieb) reported

    @jacobgarner05 @HullCity But we never do at the kcom. Even against smaller crowds.

  • ClubHein ClubHein (@ClubHein) reported

    @quarantiern Yes (ignoring the absolutely terrible game at the KCOM in October)