KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mihu Nowak (@Mihu_Nowak) reported 6 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 6 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  Helen Stebbings (@helenstebb) reported 10 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  Becky 🐝 (@Beccaa_Booo) reported 12 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 17 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

• 
  ItsJustJosh (@Craucoes) reported 18 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  Steve Parker (@steviee_p) reported 19 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Andrew Ross (@Andy_Ross1962) reported 24 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• 
  Michael (@MikeeP1981) reported 26 minutes ago

  @KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off

• 
  Steve Withill (@SteveWithill) reported 29 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK