KCOM outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  x (@fcmufc17) reported 15 minutes ago

  @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

• 
  John Thomas (@BorisJohnThomas) reported 15 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  David Hoggard (@davidhoggard64) reported 16 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  Daniel Rose (@ExileAryui) reported 17 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Steve Withill (@SteveWithill) reported 17 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  Becky 🐝 (@Beccaa_Booo) reported 20 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Dave Evans (@davy_lad) reported 21 minutes ago

  @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 23 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  . (@hcityafc) reported 24 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins

• 
  Amber (@blacklab115) reported 25 minutes ago

  @kcom our lightstream is terrible get it sorted please