KCOM Outage Report in Ashwellthorpe, Norfolk, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Ashwellthorpe, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashwellthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (13%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• hc (@indianasc0nes) reported one second ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• Tigerax (@TigeraxGG) reported one second ago

  **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

• Phil Bagwell (@SupernovaPhil88) reported a minute ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• Albert  (@albertj485) reported a minute ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

• Ashley 🔶 (@itzashley06x) reported 2 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• hc (@indianasc0nes) reported 2 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• hc (@indianasc0nes) reported 7 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• Jeanniebabe 💙 (@g01dy) reported 9 minutes ago

  @KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• KCOM (@KCOMhome) reported 12 minutes ago

  @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

• Steve Parker (@steviee_p) reported 14 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable