KCOM

KCOM Outage Report in Ashwellthorpe, Norfolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ashwellthorpe, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashwellthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ashwellthorpe, Norfolk, England 12/26/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.

  • okayjyy 00000000000007777 (@okayjyy) reported

    Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

  • dan1el88 🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦 (@dan1el88) reported

    @bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.

  • steventraff83 Steve Trafford (@steventraff83) reported

    @TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot

  • vickerman_sue Sue Vickerman (@vickerman_sue) reported

    @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

  • whittonlm Lisa Whitton 💙 (@whittonlm) reported

    Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

  • aIixlemon Alix🍋 (@aIixlemon) reported

    power outage uno are they using KCOM?

  • sharocraft sharon chambers R/N (@sharocraft) reported

    Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.

  • sparkyhullfc mark hughes (@sparkyhullfc) reported

    anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!

  • Burgessappleton Mark (@Burgessappleton) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull